I have had physical therapy at other places & was not that convinced that Physical therapy would…read morehelp me recover from my knee surgery. This facility is SO MUCH better than other physical therapy places. All the Dr.'s & the staff are very knowledgable & friendly. They go out of their way to make you feel comfortable & they really help you heal quicker. When my daughter needed PT, I told her to try this place & she was so impressed. She was in so much pain it hurt her to walk. Within 3 visits she could walk again. MY daughter put it very well when she said these Dr's help you get your life back & it actually helped her family, because now she could be the Mom she needed to be. She could take the kids to a park or push them on a swing. I highly recommend Prime. Therapy & pain center & I would not go anywhere else.

I have suffered neck/shoulder pain far longer than I should have. Having to pay out of pocket and…read moredoubts that PT would actually work, I finally overcome those barriers and payed them a visit. Even after the first visit, I noticed decreased pain. After six weeks of therapy, most discomfort is gone and when it does come back, it doesn't linger and leaves fairly quickly. It has been over a couple of decades since feeling this good. I been able to increase the duration and variety of my workouts. My concern now is well the PT hold for the long term? And before I forger, Dr. Mike and staff are great people to work with.

The staff and treatment at OPTI is outstanding. Gregg Olsen, the owner, is a top level physical…read moretherapist with over three decades of experience working on patients from probably every career field, include professional, collegiate, and high school athletes, law enforcement, fire service, and other physically challenging work environments. Gregg and his staff work tirelessly to understand your injury, limitations, and goals for recovery and work effectively to help you meet those goals. They clearly understand every patient is different and do not offer the common "one size fits all" philosophy of PT, and instead tailor a program suited to the needs and limitations of each and every patient. Patients range from young teenagers to octogenarians and everyone is treated respectfully and with equal importance. In getting to know patients, Gregg and his staff do an excellent job of incorporating humor into the recovery...afterall, "laughter is the best medicine." I have been to OPTI for treatment of several injuries, and each time Gregg and his staff have helped me achieve positive results. The staff provides individual attention to each and every patient, and even when not directly interacting with a patient, are always keeping a watchful eye to ensure assigned exercise are being performed correctly to avoid further injury. I have previously been to another PT business, and while it was helpful, the level of service, attentiveness, willingness to help reach my recovery goals, was not near as evident as the service provided at OPTI. Gregg also willingly provides input in helping you develop a maintenance program after you complete your PT prescription, to help limit future injury. I highly recommend OPTI to anyone in need of PT, and can say without hesitation, you will be receiving treatment from an excellent staff who takes a genuine interest in your ongoing improvement and recovery.

After receiving care from numerous physical therapists prior to 1995, which I thought were good, my…read moredoctor recommended I see Gregg Olsen at OPTI. As a retired police officer, Gregg has helped me through numerous shoulder and knee surgeries over the past 31 years. I have never received better care, or had a more caring and dedicated physical therapist. He and his staff make patients feel like family and everyone cares about your well being. Gregg and his staff don't just give you exercises, they monitor progress, make sure they are being done properly, pay attention to how your body handles things, and are consistently adjusting your program to best work with your body. One of the other things that is a standout is the hands-on soft tissue work included with the therapy session. The quality of care and dedication from Gregg and his staff have been a true blessing.

About 2 years ago I suffered from lower back pain and was seen by physical therapist at Kaiser. I…read morewas satisfied with the outcome but didn't realize that their PT techniques were simple. In 2024, once again lower back pain. This time Kaiser refers me the Rancho Physical Therapy, what a difference! Rancho PT's therapist's use PT techniques that are intense, but not painful. All therapists are great and they have unique skills. Therapist Abby's pretzel stretch is amazing!! Therapists Ad's (spelling??) deep back therapy wonderful and assistant Caroline's infectious happiness creates an experience that makes me feel welcomed.

I was having pain in my back and neck. On my 3rd appointment I got Abby. Best pt lady, caring and…read moreprofessional. She actually listened which I find it rare anymore. The office staff have been great also. I have been to pt on and off for years due to work injuries. This will be my go to place for sure. Thank you Abby.

My mother LOVES it here. She's been with PASS physical…read moretherapy for 2 months now and every time she comes home she's raving about how amazing the staff is. They're always encouraging her to do her best and helping her to surpass is limits. Her only complaint is that they don't serve margaritas.

***Customers, Please be aware of Pass Therapy's billing when using your insurance. I was aware of…read morethe $40 co- payment per visit, but was billed an additional $28 per visit later into my treatment. They waited 5 weeks after my first visit to send me a bill for services. I had a visit once a week and was never informed about any additional payment. It seems fraudulent because they are not clear about the additional expenses!

I have a torn lateral, left knee meniscus and moderate to severe arthritis and moderate to severe…read moreknee pain preop. Maddie is my physical therapist and she has been fantastic. She has been working with me to strengthen my knee to optimize my outcomes. Hopefully, I can push my knee replacement down the road based on Good physical therapy. I am very happy with the service that I've been receiving at West Coast spine. The staff is fantastic.

My very first appointment I Checked in and Gwen said I called you Friday to confirm and you argued…read morewith me that you never had an appointment so I canceled it. I said that wasn't me. She had the wrong number . She was very unfriendly and kept forgetting things. She never apologized . Luckily, the back was very nice and got me in to evaluate . We'll see how the therapy goes.

Emily provided great insight, care, & instructions! Thank you so much. They've got a really clean…read morefacility with great music playing.

The staff is truly remarkable. From the moment I entered, I felt very welcome by the entire team…read more Tara and all the staff, is outstanding. They are exceptionally understanding of each patient's individual injury and recovery journey. I wholeheartedly recommend this physical therapy clinic at the Upland location..

Best physical therapy spot in all the inland empire! Definitely recommend. Amee is amazing can't…read moresay enough about her and the team here. Very professional kind and knowledgeable. They make it fun and easy! I'm getting better every week. Thank you team and special thanks to Amee!! Shout out Neel funniest guy in town!

I never thought that I would enjoy physical therapy, but Beyond Care has managed to make me do so!…read moreI've never had physical therapy before, so I didn't know what to expect. From the front desk to the therapists, everyone is so friendly, and I actually have fun at my appointments! I also really enjoy the music they play. I've been feeling a lot better, and they've given me great advice about exercises that I can do at home. I'm seriously not looking forward to the upcoming end of my sessions. I appreciate everyone there. If you're looking for a physical therapist, this is the place you'll want to be.

I was referred to Spectrum Pain Management by a friend, and I'm so glad I followed their…read morerecommendation. From the moment I walked in, I was welcomed with warm smiles and a friendly attitude from the entire staff. From the Drs, Dr. B and Dr. G, office manager Isabelle, to the support staff Nayeli, Isaac, Bianca, Jess and well everyone really. They also offer massages by Diana, she's the absolute best! The team is not only amazing professional and knowledgeable but also genuinely caring--they take the time to listen and tailor treatments to your specific needs. I've noticed a real improvement in my pain levels, and each visit leaves me feeling better both physically and mentally. It's clear that they truly care about their patients' well-being. I highly recommend Spectrum Pain Management to anyone looking for effective and compassionate chiropractic care!

Wish my mom had experienced any relief although she did not. We went to a seminar Dr. Brunell out…read morein about stem cell therapy.... It was indicated she would be a great candidate for the stem cell treatment...... she had severe knee pain (which she was hoping to avoid knee replacement) and she also had some moderate ankle pain. Regretfully none of the therapy worked for her and was at a steep price of $10,000. Staff were very kind, office is professional although would have been better to first offer a pay per treatment option to see if results were obtained. Felt it was a huge money grab with the financial cost and no gain for my mom.