FRom the very beginning Austin gave an extremely energetic and professional presentation. He even…read morestopped and helped my window installer that was there connect to wifi. Within twenty minutes, I knew this was the company I wanted to go with. The carpet quality is exceptional. The price is reasonable and he even worked around a medical emergency that came up to schedule installation around my rehabilitation

10/10 will be using FCI again the next time we need flooring work! Was able to book an in-home…read moreconsultation on 36 hours notice, Austin was well prepared, knowledgeable, super personable and made the whole thing a breeze. Installation was fast, professional, and high quality. We could not be happier with the results.

Fantastic experience with NT Hardwood Floors! Arianit was responsive when I requested a quote to…read moreremove the carpet in our house and refinish the floors underneath. He sent us an invoice very soon after he visited our home. His pricing was very reasonable and he was flexible with timing and payment. We made arrangements for his team to start on our floors the day we left for a weeklong family vacation, which was so convenient. We had been on the road for just a few hours when he texted me with some very troubling photos of what he found underneath the carpet. I was horrified and dreading the discussion of next steps, but Arianit clearly explained our options and the prices for each option. We ultimately chose to repair/replace the damaged wood and the added cost was very reasonable. Throughout the process, Arianit sent us photos of the progress his team was making and kept us updated as the timeline changed with the added repairs. I could tell even before we got home to see the floors in person that we had made the right choice. When we did get home, I was not disappointed at all. Our floors are beautiful and I can't stop looking at them, even five days later. If/when we need to do anything with the rest of the floors in our home, we will be reaching out to NT Hardwood Floors again.

These two guys were great and did an amazing job just as promised. Would most definitely use…read moreagain!

Horrible company, do not do business with these people. Completely ruined my floors and left my…read moreproperty with damage! I have contacted them about the warranty and company failed to respond even after a certified letter. We have video and photo evidence that shows complete damage to our property, even after they attempted to resolve an issue. The Flooring Company sent out a cleaning crew and painter to attempt to resolve some issue, which ultimately failed. There are numerous soft spots throughout the floors, confirmed by numerous contractors after installation. We aren't asking for perfection but a professional job after spending over $25,000 for flooring. Your business practices we have experienced has been deceptive and unprofessional. UPDATE: Owner sent me an email asking to remove my bad review or he will pursue legal action. Watch out! Deceitful! The photos reflect the condition of which The Flooring Company LLC left my property in after they completed the job. I had to complain and push to get a cleaning crew which was ineffective (I had to spend $400 to get a cleaning crew to come out after The Flooring Company LLC's cleaning crew "cleaned" the property). Additionally, The Flooring Company LLC hired a painter to patch the damage to my walls, which did a poor job. Absolutely unacceptable and unprofessional company. I'm looking forward to The Flooring Company LLC to post the final images and videos of their flooring at my property--which would be downright embarrassing for their company. See you in court very soon!

I bought the tiles I wanted at Floor & Decor in Novi and the Flooring Co. installed them for me in…read more3 bedrooms and a hallway. I had 4 quotes total and these guys had the best price by far and they were rated highly on YELP. So I gave them the order. The workers worked neatly and efficiently. When i inspected the work after they left for the day, I found 3 minor issues to be fixed. I took pictures of them and sent them to the saleslady, Malak. The workers came back the next day and repaired them to my satisfaction. I wanted to rearrange some of the furniture and the workers were happy to so. I recommend the Flooring Co. for tile installation

Actually, I was looking for the flooring company my friend told me about. But to my surprise I met,…read moreMr. Gary Way he is very professional and knowledgeable about flooring. The quality of there products they supply are just what I was looking for. He allowed me to take some flooring panels with me to see what looked best in my home. And I was able to find what color paint would go well with the flooring. My experience was professional from beginning to end. Gary worked around my schedule. That meant a lot to me! Thank you, Gary and crew!

These guys were awesome, easy, and quick to work with for tearing out and installing new carpet!…read moreThey offered me a great price and did a great job! I would use Floor 4 Life again and recommend them

This company "Lakeshore Floors" has been in business since 1994 and it still shows from start to…read morefinish with their high quality of professionalism, teamwork of employees that are skilled in many areas of flooring installation, cleaning and restoration. They also install and clean carpeting as well as tile and grout. My job as Trustee for my parents affairs including my childhood house was a stressful challenge with many choices and difficult decisions since March 19, 2019. After the house was empty by the 4th of July I decided to remove all the carpeting and padding which was 34 years old (stuck at times) throughout the house in 4 rooms, closets too and a hallway. The final and 4th color of carpet was sky blue. So 4 different colors of plush since 1958 when the house was built. It took 3 days for the carpet and padding removal. A back breaking and messy job removing it all plus the tack boards and transporting to the backyard for disposal in rolled up pieces. Finally I had an idea and hopefully a profitable one to clean, sand and restore these hardwood floors throughout the house that still looked in their original and beautiful state plus a sure selling point and value to help sell the house in a modern way as well. I used Yelp for my research based on previous reviews and found 4 businesses which I called for pricing, and time availability for my project. Dominic Frabotta the owner called me back within an hour after I left a message with my request. He personally made a appointment within a few days based on our schedules to see, access and measure the whole house for my estimate. We talked budget since I needed to save money for painting and other repairs that would be used for an old house to prep for sale. He worked out a price which was wonderful compared to the 2 other companies I had already called. The 4th company called me back and was too busy till November. Dominic explained the project would take 4 days. He also informed me that there would be a set of 2 different crews with 2 employees since they all have a different talents and skills at their jobs. It was a noisy 1st day of preparation which entitled sanding and stripping the old stain or varnish off throughout the house plus closets and also included any nails or boards that needed to be checked or addressed. I was outside working in the garage on items to sell or donate since the machine a voltage unit? showed 241on the meter in the kitchen, so I was not allowed even in the basement to work due to noise. The guys wore masks, gloves and headphones for protection and company safety policy. The 2nd day and 3rd day would be the stain which employee Brandon & Steve helped me decide on to perfectly match the kitchen cupboards a walnut brown color. Even though the stain was a different color and a change from the original hardwood floor color, Dominic assured me to try a medium brown color to change the appearance of the walk in the door feeling and he was 100% correct. The final results and my photos attached before during and after sold the house ! The 3rd day would be the sealer or clear coat applied by Wiiliam which was a fantastic day to see my choice in stain color to match the kitchen cupboards. The final job was completed by William with measuring the wall areas throughout the house for the cutting and staining at the shop for the shoe moldings. He installed all of them in rooms with a nail gun in 1 hour. Dominic and his awesome crew of guys went out of their way to keep the dust level down using a high tech vacuum equipment and clean up afterwards at the end of a work day. Their communication with me on details or ideas working the 3 days, was very helpful and successful in their final work results. The total price I paid for my parents home was very reasonable and within my budget to accomplish a job well done. My parents house sold in 24 hours after it was listed for sale with my agent on the web plus with many photos including the old yet new hardwood floors. The new owner was so pleased and thrilled to know and see such a wonderful job on the old hardwood floors instead of using carpeting. Thank you Dominic again and your professional crew of guys that have much talent and work hard at their skilled jobs. " An Awesome job from start to finish with no issues or complications! " I always use Yelp! I certainly recommend this Flooring company to anyone near or far. They service many areas and I will post their business card which lists many other professional care: Carpet cleaning, carpet sales, tile and grout, stripping and waxing, commercial tile and grout cleaning, Tile Floor sales and installation with Duraceramic, Pergo, & UCT Tile. I look forward to calling on him again for my own home to resurface and stain the hallway area of hardwood floors in 2020.

Dominic responded promptly to my inquiry (which is sadly rare for service businesses lately), came…read moreout and talked through my options, offered expert advice, and provided a great quote. He was extremely professional and fantastic to deal with. His employees/subs were all wonderful too. I had almost the entire main floor of a new house redone in vinyl tile, carpet, and refinished wood. The work was completed on schedule and on budget, and all of it was of the highest quality. Each project turned out perfectly. I was extremely nervous about making such big investment in my home, but I needn't have been - I couldn't be happier with the results! I'm already dreaming up more work for Dominic & Co to do in my basement next year. These guys are the real deal. A++

Excellent professionalism and span of multiple services and selections. Staff is excellent.read more

Great experience working with Ultra Floors. They installed new hardwood floors in April 2021…read more Removed old carpet and flooring and disposed of it. Two installers finished the job in just over 3 days. Fantastic work! We will definitely be using Ultra floors to purchase and install new carpeting this fall for the upstairs in our house.

Dave and his staff refuse to honor agreements. His carpet work is fantastic, but his hardwood…read morerefinishing is not. They insisted they could not sand areas of my flooring, so we did it ourselves so that he would finish staining. They put down stain and varnish without filling cracks, they did not sand all areas. Varnish bubbled and had to be refinished multiple times and then they put varnish over paint drips and buffed to a full haze. Refusing to pay until they correct their mistakes results in their placing a lien on your home even when you have paid for all other correctly performed services. Do not trust this owner Dave, as he does not honor his agreements, causes you multiple delays in service and results in dispute. Avoid this business.

I don't know how these guys only have two reviews, but I do know why they are both five stars…read more.. Bob was super patient with us while picking out flooring for our home, came out to measure, and kept us in the loop during the entire process. Was super informative as to our choices, what would work material wise and what wouldn't, etc, as we'd never gone through the floor buying process before. We've now gone back to him twice, and are about to go back for a third time for our kitchen floor. I can not recommend SFC more. The install guys were courteous, clean and professional as well. Overall, excellent experience that'll keep us coming back.

I only needed a special order item for a home repair to our hardwood floors. I called the…read moremanufacturer to get the part number and they gave me the numbers of a couple of distributors as they do not sell direct. The first one that I contacted told me that they couldn't get the part that I needed! I next called Floor Coverings International. It was late in the day and they did not pick up. Surprisingly, my phone rang a couple of minutes later! It was FCI calling me back. I explained what I needed and had a quote the next day. I placed the order and the item was delivered the next day! I was notified by text of the status of my order and kept up to date. Exceptional customer service, especially considering that this was a very small order from a new customer and that another distributor didn't want to be bothered with it!

I cannot say enough about this company and Stacia... from start to finish amazing customer service…read more Stacia went out of her way to help me choose the best flooring for my home... matching it to my decor rather than just showing me tiles... such a learning experience... the day of the install she was right here making sure everything was going smoothly...

Very accommodating owner and staff. Did a great job. Highly recommended. Thank you for meeting my…read moredeadline.

They did a great job in my 2 bedrooms an hallways an living room. They also showed up on time an…read morewith masks on an all they moved all my furniture at a cheap price. Thank you Sharon for making my rooms look beautiful with our new carpet.