I recently had my wedding dress cleaned along with some other tops and pants. The wedding dress came back fresh as new and in a nice box for long term storage. The tops and pants were also properly cleaned and pressed. I had a favorite pair of pants that I accidentally tore at the zipper and the zipper was also broken, I took them straight to Yorgey's and I now have my favorite work pants back and the zipper works amazingly. Everyone I interacted with was extremely kind and answered all of my questions. Highly recommend for anyone looking to clean their wedding dresses or level-up the look of other pieces in their closet. read more

Yorgey's Fine Cleaning - Zipper fixed by Yorgey's - Laundry Services Near Me - Lancaster, Pennsylvania

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Very disappointed with this place. I was visiting the Columbia Ave. location and I felt ripped off. I brought some jeans to be repaired (just a hem) and each one was 14.00, but I found it fine. Then I went back for the same thing and the person without asking wanted to charge me 20.00 for each one. Another thing that I found very strange is that they don't give you a price for anything. You leave your clothes, you go and when you pick them up they rip you off. They don't have the prices anywhere so you have an idea. I DO NOT RECOMMEND THEM... read more

Yorgey's is the best dry cleaning in Lancaster County, PA. Not only do they have top-notch customer service, but their dry cleaning is both cost effective and fast. They have really convenient locations near Willow Street, Neffsville, Manheim Township, Lincoln Highway, and Columbia Ave. They also have free pick up and delivery which is super convenient for me when I get busy! Highly recommend. read more

I've been a Yorgey's customer for many years, mainly because they will pick up and drop off directly at my work. The majority of times, their dry cleaning is good and the convenience of not having to go out of my way to have it done is great. I don't recommend the tailor service. I've twice had pants in for repair (hem that was undone and a pocket tear). Both times the quality of repair was below average. They have FINALLY, added in direct billing through credit card for the business pick up service. Previously, they'd send you a bill in the mail and you'd need to send back a check. They're good, not great. Prob best served for businesses due to the pick up/delivery option. Not certain I'd be a walk in customer. read more

I don't dry clean a lot of clothing, shirts, sweaters slacks and some suites. I liked the idea of pick up service. And when they started the driver stopped in and introduced himself, that won points. But since then they NEVER pick up, I call they leave a message for Management, love that line. No one ever calls back and there is always an excuse. How the heck did they get voted best in Lancaster, the stuff the box? They are OLD school, when you drop off in any location it is a pen and pad receipt. We had on cashmere sweater came back with a hole in it, right in the front, I was going to ask them to take a look and see if they could do anything, but why they never show up!! Done and moving on. NO idea what customer service is. Notice no rebuttal or response from business owner to ANY comments? That is a BIG TELL. read more

My dress is ruined! Ai am supposed to wear it to a wedding tomorrow and had taken it in to be pressed. Well it is at least 1.5 inches shorter. The waist it 2 inches higher. The pockets are too high...the torso is tight and has shrunk. It looks terrible. Seriously? Two months ago I brought another dress fo4 a simple hemming and it was returned very long on one side and had to be redone. Enough. The quality is not whqt it used to be. I'm finished coming here! Avoid if you have a nice garment . read more

Had a great experience here. My Grandma has been coming here for years and unfortunately passed away, so I came in town for the funeral and needed to get my suit dry cleaned to freshen it up. I came in same day and they took me in no problem before 10am, picked up at 4pm. Suit looks great, thank you so much. read more

Yorgey's shrunk a sweater down to child's size. They strung me along (someone named Cathy at main store) for months saying they could stretch it, would refund the cost of the sweater. She never returned calls after it was unable to be stretched and not only didn't pay for the sweater, didn't refund what they charged me to clean it! read more

Very plesant employees but abysmal service performance! If you want broken buttons on your shirts that are sloppily replaced by unmatched buttons, this is your cleaners! Oh and by the way, plan on replacing your shirts often due to the wear-and-tear they receive from this company! read more

They ruined my sweater and not only did I pay the 6.75 for the dry cleaning service only to take it home and find out it was ruined, I never received reimbursement for the sweater like I was told I would. I will never be giving them business ever again. Very unprofessional and terrible customer service. read more

Run away as fast as you can! There is nothing "fine" about Yorgey's. We stuck with them for almost a year hoping it would get better but this is the worst dry cleaning experience we have ever had. There didn't seem to be any standard in the service we received because occasionally they were perfectly pressed, however, most of the time our clothes were rarely pressed well. I would take them out of the plastic covering and they would be bunched up so tight I had to re-iron all of them. I could have done a better job taking them out of the dryer. Sometimes I would drop off shirts & pants & they would only have part of the order in. I had a shirt with a hole in it after getting it back & the plant manager Kathy G. never returned my calls. They lost a shirt re-do and it took 4 weeks to get it back after many phone calls that were never returned & going into the main plant from Willow Street. Spend your hard earned money somewhere else...anywhere else! We now use Zips and are very pleased with their service, they're cheaper & you get your clothes back the next day. read more

We recently started using Yorgey's because of their delivery option. For the first two weeks, we had great service and they picked up/dropped off everything we gave them each week. After a few weeks, they completely lost all the clothing I had given them to clean. It was several hundred dollars worth of clothing. 4 pair of pants, 4 shirts, and a tailored suit. I was working with Kathy to get the clothing back and she was completely unresponsive and unhelpful. She even tried to tell me that they never even picked up my clothing (I know that is not true because they charged me for the cleaning two days after the pickup). To make matters worse, they lost a second bag of clothing while they were trying to locate my first bag. Every time I called and spoke to Kathy, she said she was going to call another driver to check with them about my clothing, but never called me back with an answer. I asked to speak with the owner several times and Kathy kept telling me that was not possible. I have still not received any reimbursement for the clothing, nor have I received any clothing. I have one single shirt left in my closet. They lost EVERYTHING else. I have never written a poor review in my life because I can't imagine being so upset that you publicly put down a small business, but I am absolutely astounded by how truly horrible my experience with Yorgey's has been. read more

After using Yorgey's Fine Cleaning for years without an issue, I had an issue. I had taken in two jackets to have patches sewn on them. When I picked up the jackets, one was not mine, it belonged to someone else. I contacted the manager Kathy, who looked through their inventory system and their other customer's garments, but could find it. She agreed to pay me for the jacket so I could buy a new one. Customer service, sometimes it's difficult and takes a while, but in the end both customer and merchant keep their relationship! read more

Some people are never happy, no matter what you try to do for them. Some people wake up with a bad attitude about life in general, there relationship with their spouse is "off" they are stuck at a dead end job, and they just relish the idea of chewing someone out over a micro wrinkle. People, just be glad that you even have a shirt to wear. An attitude of gratitude goes a long way. read more

Well, I see myself as a fairly lenient person and giving second chances. But I'm done using Yorgey's F'd Cleaning. I've been going there for years almost every week to get my dress pants and shirts done without issues. This year has been a complete change in quality. It could be a change in the automated pressing machines or whatever, but the quality of my shirts is terrible. A previous customer that left a review months ago mention "micro" wrinkles. That is totally true with my shirts for months now. I just went and picked up my last and final redo. And the redo is still not the quality I'm willing to pay for anymore. It's a shame because the front desk employees are very nice and courteous, but the quality doesn't back them up. read more

No longer use Yorgey's including the store in Elizabethtown - within a one month period during September 2016, one dress shirt and one tie was destroyed. I sent a letter to the company and never received a reply, other than from the operations manager via the store attendant: my only option was for them to send my tie to a lab to be analyzed at my cost - as far as the shirt, I never received a reply. read more

I used to use Yorgey's home delivery service. I have to say it was very convenient. I used this service for over a year with no issues. Then, however, I started noticing patches of "micro-wrinkles" on my shirts, especially on the shoulders. These areas were about the size of a dollar bill. I have no idea what would all of a sudden start causing this, but it made the shirts (men's dress shirts that I wear to work) look very unprofessional and un-wearable. I wrote a note and put it in my home delivery bag... no response and nothing changed. I then went into the Columbia store with a couple of examples of the offending shirts. They were very nice and assured me they would put a note on my account and that all my shirts would be inspected by a manager before they left the shop. This worked for one cycle of deliveries. Well, as you can guess from my 1-star rating, it went right back to the way it was - me paying for the cleaning of shirts I can't wear. Anyway, I moved my business to another cleaner. No more home delivery (sad), but at least my shirts look good! read more