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    Yogurtland

    2.6 (81 reviews)
    Closed 12:00 pm - 10:00 PM

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    Hair in my child's yogurt bought from Yogurtland Rialto
    R R.

    Rating: 0 stars My son has a long brown and blonde hair in his yogurt. I wear braids- so it wasn't mine and his hair is not long. I called the store and the associate apologized and offered a replacement. I offered to send photos and she said it's okay. She said the manager would follow up. Manager never followed up. I go in a week later to claim the replacement and was met with a rude associate named Angelina who was dismissive and condescending. I asked to speak to the manager and she refused and kept pointing to the air stating "text that number". After three attempts of me trying to figure out what she was referring to, I found the number and texted. The manager was also dismissive and inadvertently called me a liar stating "I probably called the wrong store". I gave her exact times, dates, and the phone number I called (which Angelina didn't even know btw). I kindly explained AGAIN my experience and basically the manager didn't care and said she wouldn't honor the replacement. I will not patronize this place or any other one in the IE and I will also warn others!

    Tiffany N.

    Local Yogurt spot ... I would say if it was a little more cleaned .. at the stations and some of the fruit topping options were fresh looking .. versus it was sitting out all day all mushy overall it's decent spot where you can customize your personal yogurt bowl .

    Signage
    Net A.

    My first visit on this location and I think I'm coming back with my grandkids especially on Tuesdays. Buy one and get the other 50% OFF on Tuesdays!!!! The place is kept clean and nice place to chill. Friendly staff. So many swirling flavors to choose from and I wanna try all of them. For now I tried the Coconut, strawberry and cheesecake with cheesebites , brownie and popping bobas plus drizzles of the caramel sauce and hot fudge. Yummmmmy on this hot day. A friend treated me to a cup of my chosen flavors and toppings. The staff was so nice and she helped me to get started with the mobile rewards app. Got my first 50 points towards my rewards upon signing up.

    Shady employee who will give you wrong change and will NOT correct her mistake!!!!  Fire her!  Don't hire her!

    I've had two incidents with this specific employee, so now writing a review. I used to go to the Yogurtland in North Fontana off of Summit. The employee in the picture gave me the wrong change, off a few bucks. Although I confronted her, I didn't escalate the situation and left. Tonight, I went to the Rialto location in the Renaissance Plaza. My total was $2.33, after applying a $5 coupon from my Yogurtland account. I gave her $20, walked away while counting my change, and before the next customer got run up, went back to tell the cashier that the change was off by $5. At that moment, I realized it was the same girl from the Fontana location. I told her she gave me the wrong change. Instead of dealing with my issue promptly, she proceeded to ring up the next person in line. Then, she said she had to deal with the line first, which lasted for about 10 minutes. At this point, I'm asking her what the hold up is. She explained that she has to look up my order. Hmmm.... wouldn't it be easier to deal with me first before letting all the customers in the last 10 mins be rung up, and then scroll through all those transitions? This made no sense! She expressed no urgency in helping me solve my problem. Another employee stepped in to try to figure out my issue. After blank stares back and forth between them, neither could figure out what went wrong. How do you "solve" the issue of wrong change by looking at a transaction? I don't know. After 30 minutes of arguing with them, I left (again) without anyone giving me my correct change back! I'm not sure what the scam is! How she's benefiting from this? Is the owner behind this? She is a shady employee! I wanna know if anyone else has had problems with her? Hopefully, her face on here will be a warning for others! Count your change right away and in front of her!

    Yummy DIY frozen yogurt cup with toppings.
    Jeanne W.

    I put too much hot sauce on my Mongolian BBQ lunch so my mouth was burning. I needed something dairy to cool it down so the frozen yogurt was the perfect solution. This is a DIY yogurt shop. I like to try different flavors in the same cup. The pistachio and mango flavors are really good! There are plenty of toppings to choose from. I usually get assorted fruit and mochi balls. The mochi remains soft and chewy in the frozen yogurt. The shop is clean, the food areas well maintained. There is a no weigh day on Wednesdays so I will return to check that out.

    Guava sorbet, passion fruit, and toasted coconut with mango boba

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    Page 1 of 3

    Ask the Community - Yogurtland

    Baskin-Robbins - Reeses Peanut Butter Cup 31 Below

    Baskin-Robbins

    3.0(40 reviews)
    2.3 mi
    $

    My birthday cake is the most beautiful cake I've ever had. They'll basically create anything you'd…read morelike. The service is always great. They definitely deserve a higher rating than 3 stars when it comes to custom cakes and service

    ABSOLUTELY APPALLING!…read more I just had the worst experience ever at this Baskin Robbins location. I have been a loyal customer since childhood, and never have I encountered such poor customer service--both from an employee (Victoria) and the supervisor, Cynthia. I ordered two hand-packed quarts of Love Potion 31 (my ultimate favorite ), but instead of receiving what I paid for, I got less than a quart along with attitude for simply preferring hand-packed over pre-packed ice cream. This was the second time I received this kind of treatment from Victoria. I called the store, provided photos, and was told to call back the next day when the supervisor was available. Wanting to ensure my concern was heard, I reached out to corporate, and they informed me that I would hear back from the store manager, Cynthia, within 1-2 days. To my surprise, Cynthia called me within 15 minutes. At first, I was relieved--until I realized she wasn't interested in resolving my concern, but rather, blaming me for not asking to see the scale. Despite me explaining that I physically couldn't see over the counter, she dismissed my concern, insisting that Victoria wouldn't have under-packed the ice cream and that I should bring it in to be weighed. When I agreed, Cynthia completely backtracked, saying it wouldn't be accurate because I could have removed ice cream--essentially accusing me of lying and stealing. That was beyond disappointing. I take great offense to being treated with such disrespect over something as simple as ice cream. At this point, it's not about being shorted on ice cream--it's about the way Cynthia chose to handle the situation. A true manager would know how to deescalate a concern, not escalate it. What started as a simple complaint resulted in a complete refund, another complaint to corporate, and this poor review. I WILL NEVER RETURN to this location. Cynthia, with 10+ years in management, you should be ashamed of how you handle customer concerns. Victoria still has time to learn, but if this is the example being set--this store is in trouble. Shame on you, Cynthia.

    Photos
    Baskin-Robbins - The worse sundae

    The worse sundae

    Baskin-Robbins
    Baskin-Robbins

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    Coffee Nutzz - Caramel Frappanutzz.

    Coffee Nutzz

    3.6(423 reviews)
    0.1 mi
    $$
    Drive-thru
    Grab-and-go

    Coffee Nutzz is crazy good. Like actually addicting. The food is so good and yummy and just hits…read moreevery single time. The coffee? Best I've had. The boba? Fire. The ice cream? Dangerous because I could eat it all day. Literally everything on the menu is amazing . And the staff is always super friendly. Shoutout Alees, she's so helpful, so sweet, and honestly such a great addition to the team. She makes the whole experience even better. Highly recommend this place. If you haven't pulled up yet, you're missing out.

    This location is off the 210 freeway exit Ayala . I will say that the name is very misleading as…read moreviewing the menu. They have very limited coffee options. This is my first visit and I decided to go with the ice vanilla coffee over almond milk. I did add Boba the total came out to about seven dollars plus tax. At first, the coffee was slightly watered down. I gave it a good stir however it did taste in my opinion, slightly bitter. I went back into the location and asked to exchange it for a milk, tea Boba and The cashier politely apologize for any inconvenience and prepared a replacement right away. Thai T were pretty good flavorful and the Boba texture is great. They have other food options and ice cream. I did not try .I'm not sure if I'll come back but I really am appreciative of the customer service provided today.

    Photos
    Coffee Nutzz - White Chocolate Frappanutzz.

    White Chocolate Frappanutzz.

    Coffee Nutzz - Breakfast and Caramel Latte  to-go.

    Breakfast and Caramel Latte to-go.

    Coffee Nutzz - Try our new refreshers. Too Berry, Mango Piñada, Dragon Fruit, Mangonada.

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    Try our new refreshers. Too Berry, Mango Piñada, Dragon Fruit, Mangonada.

    Dairy Queen Grill & Chill

    Dairy Queen Grill & Chill

    2.6(87 reviews)
    2.7 mi
    $

    Late night dessert from DQ. We ordered 3 blizzards. I ordered the new Strawberry Angel Food Cake…read moreblizzard. It tastes just like a strawberry shortcake. I really enjoyed it but my go to and suggestion is banana cheesecake. The service was 50/50 today. The person who took the order read it back correctly and was very friendly. So was the person who handed us our blizzards. Sadly, they charged us .49 cents for sprinkles but they forgot to add them. Even with this mistake I still gave them 4 stars because we called when we noticed and spoke to Luis who offered to have one remade for free the next time we come in. That's great service for recognizes the error and making it right. The ambiance is casual but we don't dine in. We usually get it to go.

    What can really be added to a long-standing chain, albeit a (now) rare restaurant and ice-cream…read morespot? Located on the main drag of old town Rialto, this seems like a good fit to local stores (e.g. tattoo shop, Don's Bicycle Shop, etc). Walk-in or drive-thru, your choice. The interior is clean and seems capable of holding more than 20 customers. I felt a sugar fix coming on so I went in for a Blizzard with the seasonal flavor with caramel and toffee or something. Four sizes to select from, i picked medium, but I should have gone small. It's a heavy payload, and I was definitely sugared out with a little mouth burn. I thought it was funny when the guy brought it out to my table and inverted it to show how solidly its consistency was, especially with the spoon sticking out.

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    Dairy Queen Grill & Chill
    Dairy Queen Grill & Chill
    Dairy Queen Grill & Chill

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    Yogurtland - icecream - Updated May 2026

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