Yogurtland is OK. There was another location near to my home in Woodland Hills that I used to go to more frequently but it closed. The last time I was in there, the cash register broke and everyone was standing there with melting yogurt waiting to pay. But the counter workers never said "just go ahead, it's on the house." I never went back to that location again. This Reseda location....it's nothing great. Exactly like Menchie's, basically. They're all the same. This location has had some better flavors like taro and nutella and a few others that Menchie's never has had. I miss the old days of TCBY - they're still out there but few and far between, most have closed. They'd serve the yogurt for you and put the toppings on for you as well. The "salsa bars" with the toppings at these yogurt places, with the cookie crumbs and M&Ms spilling all over the countertop is just kinda nasty and that's why I don't go to them hardly at all anymore. read more

I love taking the kids here. The cashiers is always exude customer service and make it a fun experience for the whole family.

Good location - corner & Victory /Tampa, plenty of parking space and the staff are practicing cleanliness changing gloves for each customer they help. Love all the different yogurt flavors especially the mango tart and coconut crisp! J prices have gone up since the last time I was hear pre pandemic. read more

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It was clean for the area, a long line but service was provided fast, and the frozen yogurt was delicious. I got all the fall flavors and wow it definitely tasted like fall. read more

This a joke right. You have a ton flavors bring in new flavors all the time, but "no longer do samples." Definitely not coming back. Menchies is better. read more

Main cashier guy wasn't wearing gloves , touches money with the same hand that he used for serving the toppings . On top of that he had a runny nose and kept itching his nose with his hands. I think they need to use gloves . This was at : 10:00 pm Saturday March 9th read more

I really like the original tarte with captain crunch. Always clean and friendly staff

I come after work when I get off my shift at about 11:45 and twice they already told me they were closed. It was 2 female. When I asked why they said they were under staffed but there was no one in there and they had 2 employees. It's not a restraint t it's just a yogurt shop. They close at 12 not 11:45. Why do businesses do this. I'd like to speak to managers who work these shifts read more

No more sample cups because of Covid, yet you can still fill up your own full size cup. Not me, anyplace that reduces their quality of service and uses the covid excuse is no longer getting my business. read more

I have very fond memories of this place. Today, I visited after three years and the quality was as great as before. Covid precautions are in place and everything seemed clean. read more

PJ was super nice and offered me samples as soon as I walked in. Give this boy a RAISE too since the shop was spotless and he's the only one here. read more

Yogurtland - Thata how much I enjoyed it.... All DONE!! - Ice Cream & Frozen Yogurt Near Me - Reseda, California

Love to go their with my son to grab a yogurt , They have convenient parking area and big selection of yogurt flavors and topping. read more

I visit this Yogurtland because it's the only one close to me. I used to like it when they had decent flavors like taro and coconut but everything besides the tart tastes like crap now. They also got rid of most of their fruits and swapped it for unhealthier options. Yesterday, I saw a sign at the cash register regarding their seasonal pumpkin pie flavor. I had to ask about it since my boyfriend loves pumpkin pie. I asked the guy when it will be coming out and then he looks at me stupidly, then looks at the sign, and says "I don't know". My boyfriend and I just looked at each other like isn't he supposed to know this kinda stuff? If not, at least have a better attitude about it. Some of their staff definitely needs to be trained on being helpful because this wasn't the first time. The lack of quality flavors, toppings and customer service has left a sour taste in my mouth. I'll probably just stick to something else. read more

Yogurtland - Taro with strawberries, caramel cups and mochi - Ice Cream & Frozen Yogurt Near Me - Reseda, California

Cesia needs to not try so hard to "teach customers manners" and needs to focus more on regulating social distancing between their customers. If she hadn't made that last comment as we were leaving, our experience might have been almost ok and I would not be writing this review, with the exception that there isn't a good system in place for COVID. They should use one door as an entrance and the other as exit and truly enforce 6 feet of distance and avoid the cross traffic. We frequent this store often and the customer service is poor. Why bother even trying to engage with the employees anymore. They always have their mask not covering their nose and are always touching their mask to lift it. They do not change gloves often which defeats the point of wearing it. Gloves should not replace proper hand hygiene. Thank you again Cesia for acknowledging my friends manners because apparently I was too busy paying and not having them. I was also too busy being annoyed with not having the proper space between the customers next to me. Thank you so much for your understanding and in the sarcastic words of Cesia "have a blessed day" but I really do mean it. read more

My quality of life drastically improved the day Yogurtland decided to open up shop in the valley. Feed me some plain tart, coconut, green tea, taro, mango, PB&J (sample this bad-boy n you'll fall in love too!), or/and oatmeal cookie n i'm a happy camper..... especially after a long run :) read more

Love this place but since COVID it's really been different. They STILL don't offer sample cups (so bizarre) The flavors are always inconsistent even when it's not a limited time flavor. You never know if they will swap it out with something else. Getting toppings is a PAIN, I don't understand why there's no self serve option? The employees always skimp out on the toppings (Hopefully they understand we're paying by the weight!) Additionally I think it's pretty ridiculous they ask for tips... at a self serve froyo place with no sample cups??? LMAO However (when available) they do have amazing flavors and great topping selections (be prepared to ask for extra!) Just don't expect tip worthy customer service read more

Shout out to Carmen! She's was so sweet ! Always come here and get nasty faces but it was nice for once seeing someone sweet! Also store very clean ! read more

Just thought I'd give a quick review of how horrible the customer service is at this location. I walked in on my lunch break to get some yogurt. Today is an unusually hot day for the cold days we've been having and some nice cool yogurt would've been the perfect choice. When I went around to see the flavors I noticed that there was a restroom and since I work delivering packages all day I thought it would be great to wash my hands before I start touching all of the yogurt dispensers. The restroom needed a code to get in. I went to the employee and asked him for the code for the restroom and he said it's for customers only. I was not sure why he automatically assumed that I wasn't a customer or wasn't going to be one so I said to him that I am going to purchase some thing and he said that it's for customers only. So I said to him would you like me to purchase my yogurt and let it melt while I use the restroom? To that he replied that there is nothing he can do. Now I do realize that the restroom is for customers and it's very wise to allow a customer who has dirty hands to use the bathroom to clean them before they contaminate all the yogurt dispensers. Side note: most places I go to that have restrooms that are for customers only also let me use them once they see my uniform and realize that I'm working hard all day long and it's very difficult to find restrooms everywhere I am. Unfortunately this was not the case today because I wanted to buy yogurt so it was very disheartening to see that this place did not want my business. I doubt I will ever return to this location. BTW, I want up going to the Menchie's down the street and they didn't even question me when I asked to use the restroom. And then I purchase some yogurt. read more

It's the BEST froyo around- you wont find it cheaper and more diverse than this! Specifically about this location- the machines dispense extremely slow and this should be fixed! Also I didn't find kiwis! That's ok though. The yogurt is delicious and everything is clean and all the topping are kept fresh and looking good. Very nice atmosphere with in and outside seating. Central to everything- gas, shopping, drugstore, Pierce College, and West Valley. If you want to compare it to anything it just as good as Menchies- only cheaper. Also they have no stamp card- and once they get one I'll up their star count. ;) read more

Yogurtland - My masterpiece. - Ice Cream & Frozen Yogurt Near Me - Reseda, California

There is no reason for this store to be open past 11 PM. I have gone to this place many many times, and enjoyed the yogurt... But I am completely disappointed and disgusted at the management, regarding the recent robbery. Management should have respected and protected the young workers, in the first place: they should not have scheduled them for late night, in the Second place; they should have hired security, rather than rescheduling the young women to close the store, once again! Wow Yogurtland has my lost my business at all their stores read more

Fun place. Great flavors and always clean. The shop is in the Walmart parking lot and they should get a security guard. It doesn't always feel safe with people sitting in their cars smoking pit and drinking beer. read more

Walked in today (4/20) around 7:25 pm to get some yogurt as usual. I came to get my toppings for my yogurt at the counter. All the teenagers were having a full on conversation. I made eye contact with one, said hi, and smiled, she simply looked at me and continued her conversation. I flinched and placed my yogurt on the counter and was hopping for some service. After waiting a young lady/person named Jadeline I believe helped me out and gave me great costumer service. my goodness, saying this as a teenager... DONT HIRE THOSE TYPE OF TEENAGERS!! read more

I literally never leave these, but this experience was so bad i made an account just to leave this review. the staff was lovely but the place itself was horrible. there was this really big cockroach when i was trying to enjoy my frozen yogurt with my little brother /: ... there was ants literally everywhere too and we had to just finish our food at home because it was so bad. it was at the tables by the lobby.. sorta near the entrance. i dont even know if i really even enjoyed my frozen yogurt after that, i really wanted to go in and ask for a refund because even my little brother was creeped out, but i didnt wanna mess with the lovely staff, because they were so kind and i know it really probably isnt their fault. i think one of their names was stephanie? and i forgot the name of the other person.. (sorry!) im just bummed because i wanted to enjoy my yogurt.. :/ read more

I visited this very clean location on a Saturday afternoon. The frozen yogurt was delicious. There was a good selection of toppings. The young man behind the counter was friendly, polite, and very helpful. There is plenty of parking and the location is easy to spot from the street. I'll definitely go back! read more

Worst customer service ever, will never come back here again. I told the girls working that I tried ordering through Postmates, and it only allowed me to come and pick up, no delivery available for some odd reason. I drive down there to purchase the yogurts and didn't order through Postmates for pick up, reason for that, I was being considerate for the business because I know Postmates charges the businesses around 25-30% when people go through them, so since I was driving there anyway, figured I'll cut out the middle man and let the business make their full money. My only request for them was to have the toppings on the side like they do for Postmates or grub hub. I wasn't asking for free toppings, I told her to put the toppings in those little containers and weigh it with my frozen yogurts. WOW!!! You would think I asked them to commit murder or something. They started going off on how they couldn't do that, that's only for the delivery app services, and blah blah blah. At first I thought it was some kind of a joke, but no, they were dead serious. No toppings in a cup was 1 of the 10 commandments for them. NO EXCEPTIONS ! Never ever ever will I give this place my business again!!! read more

(5/3/23) Update on my previous review: A Business Manager, Melissa D. replied to my review from 2/6/23 and provided an email address for me to reach out directly. I reached out immediately and was asked for a receipt to make the issue right to which I responded with a copy of my receipt only one day later (2/15/23) and have not heard anything sense. I am extremely upset with this customer service and would leave zero stars if I could. read more

I went last night and I give them a two star because they were out of a lot of toppings, and the toppings area was really messy. They also didn't have Yogurtland cards on deck, you have to ask for them. I rate the overall experience as bad. So I went again, On Monday 9/3 and it was disgusting. The toppings area was dirty, and the floor was horrid. There were toppings all over the floor and I had to tip toe around the area to get my toppings without getting dirty. This is so ridiculous and if they can't get it together they need to fire and hire new people. They get one star now because I can't give zero. read more

Amazing...there is a reason there is always a line. Get the rewards app on Android or ios. They give away a lot of free yogurt. There are so many flavors it's IINNSSAANNEE!. THE TOPPINGS BAR??? unbelievable.. gigantic chocolate macro on and even sour gummy worms are the vast spectrum of options that make out of the box seem like my taste buds could literally reinvent the wheel...delicious! As a platinum member of yogurt land I fully endorse YOGURTLAND. read more

Love Yogurtland, Hate this location. Seriously, it's so ghetto and gross, I will drive miles out of my way to Agoura or Encino for my Yogurtland fix. 1. Whoever chose this corner lot location should have their head examined and whoever designed the interior should go back to design school. Really strange shape on the corner and super cramped inside. Claustrophobic peeps beware! 2. Shitty parking. Enough said. 3. On my one and only visit, there were a ton of rough-looking people sitting outside sizing us up as we walked in. To get inside, you have to maneuver your way through these intimidating people and once you get inside it's not much better... 4. The worst part: THIS PLACE IS NASTY AND GROSS and so are the customers. We were behind the most disgusting family ever. Each had a sample cup, which they used over and over and over again trying each and EVERY flavor. So unsanitary it made my stomach turn. Plus, sampling each flavor and savoring each one took forever... but the design is so tight you cannot get around them...you're stuck in line with no escape. Or are you??? Just as I thought it couldn't get any worse, some snot-nosed kid with a grimy face and dirty shirt squeezed past us and took his used sample cup and filled it up right in front of us. That was it for me... peace out! read more

I love Yogurtland. When i lived in North Hollywood, I'd regularly drive to the one on Van Nuys blvd, four or five miles away, even though there was a Menchie's right down the street. Why would I do this? Yogurtland is honestly better! So what's up with the three stars up there??? Well, Yogurtland is a franchise. And this one JUST opened.... so they haven't worked the kinks out yet. It's highly likely that I'll go back again sometime soon & write an update after conditions improve. I've got three bones to pick here: 1. no ice to keep my froyo cold while I drive home 2. no tip jar for the employees!!!! not cool guys, not cool 3. I tried to go get froyo last weekend, and the line was so insane, and so long, I wouldn't have waited in it for free froyo. I write this with the implicit hope that conditions improve. Two registers and two employees will NOT suffice during the busy season. Further, some people know exactly what they want, and can beeline right for those items if they're not forced to wait behind people who have no clue what they want. Building the line to wait into the self-serve assembly line slows down the works for ALL customers, although I doubt there's anything to be done about that now. I hope that someone out there reads this and opens a Yogurtland in a larger store front than this, and a little closer to West Hills. I'd drive to Calabasas for it from time to time if I had to.... please? someone?? (the sounds of crickets chirping) Anyways. If you haven't tried Yogurtland, and it's not peak hours, give it a whirl. If it's warm outside and before 10 PM, skip it! read more

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First of all, I'm torn as I'm getting ready to write this review. Yogurtland is one of my favorite places! I obsess about this place, and rightly so, its got some of tastiest yogurt around. I believe Yogurtland has the potential of 5 stars, however this particular one deserves 3. Why? Well let me take you back... I was visiting a friend is this area and she mentioned how a Yogurtland just opened up down the street. She also said how she's never been and loves Pinkberry. I told her that was sacrilegious! So off we went so I could introduce her to this wonderful place. When we arrived, can't say I was too impressed. The dude behind the counter was not too friendly. The place had a bit of a funky smell. Granted there were some chicks that had just finished working out, which could of accounted for the smell. But the reason it got rated 3 was once I got my yogurt in my cup and got to the goodie counter it went south. The extra goodies didn't look inviting. It looked like they never removed the actual trays that hold all the goodness to clean them. It appeared as they only restocked. I've been to other Yogurtland's and the goodie counters look so clean. I've seen other places remove and replace the actual trays with clean new ones. Come on! Clean the stuff. When there's caked junk around the edges and other items are mixed with stuff its not suppose to, doesn't look too good. Lesson of this review, peeeehleeze Yogurtland in Reseda, clean your stuff so I can give you 5 stars! read more

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Yogurt...(the) land of self serve fro-yo http://www.yelp.com/biz_photos/yogurtland-san-fernando-valley?select=4_2lMz55WOmVxy7cSf32jQ#4_2lMz55WOmVxy7cSf32jQ I like their coffee sumatra blend, matcha green tea and lucky mint creme, as far as dairy goes but I usually stick to their 1-sorbet of the day. Here are my fruity concotions Gauva grapefruit sorbet http://www.yelp.com/biz_photos/yogurtland-san-fernando-valley?select=eyun5mZMF1VFaM9tbOEozw#eyun5mZMF1VFaM9tbOEozw Guava sorbet with Lychee, strawberry & coconut flakes http://www.yelp.com/biz_photos/yogurtland-san-fernando-valley?select=ar14W4CvrntKnO_4EGm_dg#ar14W4CvrntKnO_4EGm_dg Pre topping bar...Mango and strawberry-lemonade http://www.yelp.com/biz_photos/yogurtland-san-fernando-valley?select=4sUJY9jvhCjK8-taVlLu_A#4sUJY9jvhCjK8-taVlLu_A Toppings Bar are filled and well kept http://www.yelp.com/biz_photos/yogurtland-san-fernando-valley?select=YT42K2ZEG-OgIm22zG5cHg#YT42K2ZEG-OgIm22zG5cHg http://www.yelp.com/biz_photos/yogurtland-san-fernando-valley?select=4_2lMz55WOmVxy7cSf32jQ#4_2lMz55WOmVxy7cSf32jQ There's a few spots outside to sit and enjoy your fro-yo http://www.yelp.com/biz_photos/yogurtland-san-fernando-valley?select=h6zRYOOwaMwNvlhkVV8H4w#h6zRYOOwaMwNvlhkVV8H4w Yogurt (at this) land is "A-ok!," the shop stays busy and line moves quick. read more

Diego was very generous w the toppings. A1 quality. Slay. We love to see such a lively assistant manager working in a store. Will most definitely come back read more

It was yummy and they have a lot of yogurt flavors and toppings. We stood behind chairs and they dispensed the yogurt and added the toppings we choose. Will definitely go back for more read more

This is one of my regular spots, I love yogurtland and this spot is small like most, but the service is always great. read more

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One of my fav places. It's like ice cream with so many flavors to choose from. Don't forget toppings. Here one tip get more toppings than the ice cream it's better hehe. read more

Yogurtland - Ice Cream & Frozen Yogurt Near Me - Reseda, California

Yogurtland . I'm sorry but I'm not sorry . You guys are absolutely dumb with your management capabilities. Tampa/reseda Yogurtland have people working till 1:30 am. AM. Why? There are women working late nights and most of the time they are understaffed with little to no help by managers and other stores. Managers sleep well at home while the store, with 2 workers ,are holding down a whole store . Unfair and bullshit in my opinion. Make a change . Or close the store . read more

Yogurt is still dependable but they were out of a lot of flavors at 8pm. Beware that if you ask for toppings that they really won't listen to the amounts you ask for. You're going to get more than you want. The guy SLAMMED DOWN my boyfriend's container 7-8 times. The flavors all mixed together to "make room for toppings." No room was needed for the pineapple asked for. We asked to get a new cup and start over and they refused. They said we would need to pay for the messed up cup (that the guy messed up for us). Super rude. Won't be going back. read more

Your standard froyo shop but always delicious! Love that the hours are open late so I can get my late night fix!

The staff at this location are so rude. They look like they hate being here. I know what it's like to work customer service, specifically food, during the pandemic and they just look so miserable all the time. With all the changes you never really know what to expect walking in here, whenever you're ordering it seems like you're inconveniencing them. I bc asked for almonds and they just poured the dust at the bottom of the bottle. So disappointing read more