This is the Yogurtland in Petaluma at East Washington Place shopping center. I have reviewed probably 12-15 Yogurtlands in Northern California, and I was pretty excited to find one I haven't been to. This is a modernized location, and lacks the familiar green tiles. It features eight machines that offer sixteen flavors and eight twist combo flavors. However, when I was there, one flavor was "out of order." But they had all the popular and common flavors. I went with mango, strawberry, pistachio, and coconut. I added some jelly toppings. It was a warm day, so there was a steady flow of customers. This Yogurtland has several small tables inside, as well as some outside on a patio. I noticed they don't have the clear plastic or glass partitions in front of the machines. Price per ounce was 85 cts. The lady behind the counter was very friendly and nice. Yogurtland is a self-serv, pay by weight fro-yo shop. There's lots of dry, wet and liquid toppings. My fro-yo was very good. It had a good creamy texture. Not gritty or icy. No chalky after taste. Very nice treat on a warm day. read more

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Hi, I just wanted to share some honest feedback because my family used to really enjoy coming here. The girl who normally works there is always kind, welcoming, and friendly with my daughters, which makes such a difference. But the newer man who's been working the last few months has honestly made the experience feel uncomfortable. He often comes across rude, unfriendly, and not very helpful. A lot of times we're told there are no sample cups, and every time I try to use rewards in the app, he either can't help or won't apply them. I've actually lost two rewards because of it. I totally understand everyone has off days, but customer service and helping customers use the rewards system should really be part of the experience, especially in a family place. I just wanted to make management aware because it's gotten to the point where I don't really want to come back, which is disappointing because my daughters love frozen yogurt. read more

Me and my friends went with my dad to get a desert because we all had soccer practice on this hot day, when we went inside, there was a brown stain on the floor and the air conditioning was off, we all laughed it off, then we saw the worker who was not the usual one, he simply stared at me and my friends as we got looked at the yogurt, me and my friends didn't know what to get so like normal people we asked for a sampler cup, then the man lashed out on us and after my dad talked with him he gave us only one sample cup for the three of us and refused to get more, I saw a similar situation with another review, it was very creepy because he started staring at us weird, once we got our yogurt we paid and what he did next was unacceptable, it looked like he purposely tried to not off our cups, but we grabbed my friends before it fell, we walked past the brown stain one more time and left the store, never going again, very annoyed. Please consider looking into this because others reviewers have had similar experiences. read more

Yogurtland please consider firing the Indian man that works there he is incredibly rude and once me and my friends asked for sample cups, and he said that they were giving them out anymore while we watched him, give it to other people. read more

normally I have a decent experience but I've noticed recently the workers are not very friendly. they don't welcome you when you walk in, or offer sample cups. the man working last time I went in was kinda rude, rolling his eyes and such. like dude, you work at a froyo shop, lighten up ??? LOL. read more

Perfect treat any day you're in the neighborhood! Seems to be a popular spot whenever we drop by. Yogurtland is my favorite frozen yogurt so when we're anywhere nearby, we always try to visit. Their yogurt has a nice smooth consistency and it has never been overly sweet for me. I'm sad that the one closer to us has closed. They always have an incredible selection of flavors and toppings sure to please anyone's taste. They have a few tables inside and out to enjoy your dessert. The inside is decorated with pleasing greens and pinks and clear signage with photos above each flavor. The employees today were sweeping and wiping down areas to ensure their guests had a positive experience so everything looked clean and tidy. As always, we enjoyed our treat and look forward to coming back next time we're in Petaluma. read more

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We haven't been in over a year. Used to our "fav", we will not return. We always take the ride from RP. A lot of young as it was a Hot Day.. There were more than a few flavors missing, maybe half of dispensers not functional. Basic flavors like Chocolate, Vanilla, Strawberry, not available. Easy Indian accent hard to understand, After conveying this man (only one there?) he was rude and shoved our spoons forcefully into our yogurt and walked away! No greeting, no "thank you". While we sitting there with all of the somber customers he then yelled at young "no more samples". With 90 degree temps you would think he could more staff, maybe someone that spoke clearer English and could offer a smile! The response in reviews are plentiful. We will not return. read more

Not many flavor options, funny aftertaste taste to the frozen yogurt, the rude man working there made the whole experience very awkward and uncomfortable. We witnessed him scolding a couple who got there before us. They were so upset they left without buying anything read more

I went to Yogurtland today and was really impressed by a young lady who was cleaning the topping bar and was very eager to welcome us in! When we purchased our froyo, and I asked for stickers she was super friendly! Shoutout to her we will be making our way back to Yogurtland! read more

Writing to formally report an upsetting experience I had at your establishment today, March12/26, I have been a loyal customer for many years, but the treatment I received from one staff members was completely unacceptable. While visiting, I sampled a small item that appeared to be new. An employee called me out for this, and although I apologized immediately, his response was unprofessional. When I mentioned that a machine appeared to be broken, he responded in a very rude and dismissive tone. Most distressingly, while he was attempting to take my phone number, he literally put his hand over my daughter's mouth to tell her to be quiet. This last act tower my child a serious line. I cannot ignore this behavior. read more

It seems we had the same negative experience as a few others. We haven't been there in a while and decided to treat ourselves on this warm sunny day. Asked for a few sample cups because the kids weren't sure which flavor they wanted. Male working the register was super rude and gave us 2 sample cups. I said there was 4 of us and he snapped at me and said no more. I said ok and gave each kid 1 sample cup. The male at the register stared us down to the point it was uncomfortable. We won't be returning and I suggest you don't either. read more

I stopped by Monday night around 8:30pm because I was craving froyo and I also feel like all the Yogurtland locations are closing nearby. This location is located in the same mall strip as HomeGoods and Target. I would say it is at the optimal location considering those places tend to have a higher foot traffic. When I walked in, there were 2 people sitting and enjoying their froyo and there was one worker working on cleaning up one of the machines. She walked towards the back and I had to flag her down so I could ask if they had sample cups so I can try some of the new flavors before committing. Similar to another review, the girl working did not really present herself with a friendly vibe. She seemed annoyed or tired to be there... Anyways, I opted to try a few of the flavors. The strawberry one was VERY sweet, similar to the one you may find at the Costco Food Court now. The astro pop was exactly like the popsicle you get at the grocery store. Similar to an icy consistency. The chocolate cookie dough tasted like what it seemed but this too was VERY sweet. When I tried to get the mango tart in the sample cup, it was so watered down that it ended up all on my fingers. The flavor was good but the consistency was not there. I opted for the original tart and my boyfriend wanted the mango tart for the flavor even though it was a bit more watered down. I usually get the same few toppings, mochi, cookie dough, toffee bits, diced strawberries and diced mangos. When I looked at the topping bar, it was a tad sad. It did have some of these toppings like the mochi but I did not see the toffee bits. The strawberries were anything but diced, it was literally strawberries cut in half. There were no fresh mangos at the topping bar and the cookie dough looked like someone dumped water over it. :/ read more

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I been to yogurtland plenty of times with my family. Today was the first time we had a horrible experience. The male gentleman working there made my daughters and I very uncomfortable. No greeting, weird stares, asked for sample cups and he said no. He proceeded to give us only two cups after I complained a bit, despite that fact that there were four of us there. He was extremely rude while I paid and wouldn't let go of the receipt when I tried to take it. Won't be back!!! read more

Unfortunately, this place isn't what it used to be. We have been coming to this location for years. Not sure if it changed ownership or what but we had to wait and wait for anyone to come out so we could ask for sample cups and then were told no more than 1 per person pretty harshly when we asked for more. The sample cups are half the size they used to be, absolutely teeny tiny, to be so pretty much sure thing you get yogurt all over your hands, gross. If you have kids, you know that only getting to try 1 flavor is a recipe for disaster. The prices have gone way up so a cup of yogurt my kid got was over $10!!! And guess what, they didn't like the flavor they ended up getting. So we won't be back. The place in RP is way more friendly, they change their flavors more often and you can try as many samples as you'd like. read more

Male worker Sunjay was extremely rude. Upon walking in I asked for sample cups, he only gave us one per person when we ALWAYS have gotten 2 or 3 per person. After we used the sample cups we were given my sister asked for one more which he said no to. He was also extremely rude while we were paying. read more

Been here hundreds of times. Today was our last. The owner - or whoever it is that is here EVERY time- was berating my husband accusing him of spilling yogurt while he was filling his cup. He was quite rude and then accused me of doing the same. We didn't waste or spill anything. Not going back. Don't be so rude to your guests. read more

Clean. Yogurt tasted fresh. Add ins tasted fresh. I would go again. The staff is friendly and accommodating.

Decided to stop here late night on the drive up to Santa Rosa for a wedding. We noticed they are right off the 101 and open until 11pm on a Saturday, which was perfect! Getting into the lot was a little roundabout from where you exit the freeway, but there was plenty of parking as things were mostly closing around 10pm. It's located in the same shopping center and to the right if you're looking at Target. The place was clean and mostly empty. There was one guy paying on our way in and a group of 3 high school aged kids walking in as we left. The girl at the counter was friendly, and we greeted each other as I walked by. She let me know they were out of sample cups, which was a little disappointing. They are still doing self-serve, with regular and large sized cups. They have space for 16 flavors, with 4 empty ones at the time of our visit. They have a pretty good variety of flavors with options like Madagascar Vanilla, Dutch Chocolate, Strawberry, Cookie Dough, Cheesecake, as well as some more exciting flavors like Birthday Cupcake Batter, Peanut Butter Cup, and an Orange Blossom White Peach Light Ice Cream. The toppings bar is also self-serve, with a wide variety of labeled options. Everything from cookies, to crushed up candy bars, to gummy bears and worms, to fresh cut strawberries, lychee, boba balls, plus sauces and sprinkle-able toppings! You can get as much or as little as you want since they charge you by the ounce. The tables and chairs inside were not set out for people to use. Unsure if that was due to the time of day, but it seemed like they were to-go or deliver only. Definitely stop by this place if you're in the area and looking for some quality self-serve fro-yo! read more

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So many yummy options we really enjoyed this place for Dessert highly recommend. Not too badly priced either

Yogurts always great and usually the customer service is also, but today I came in around 1pm and the red head with the piercing was really rude. No hello, nothing. She just huffed and puffed being annoyed I was there. I simply got my yogurt and went to pay and only because I asked to scan my rewards did she get even more rude. I would understand a little grumpiness in the morning, but cmon, it's 1pm. read more

Who doesn't love frozen yogurt Yum! I have a three-year-old grandchild and she was over the moon to have frozen yogurt after a shopping trip. The shop was almost too clean if that's possible. Some candy sprinkles were spilt while we were getting our toppings and the person working there stopped and cleaned up the sprinklers before he checked us out (little hard to wait when you have a three year old.) Also every time we pass there you look inside and you see Nobody the sales person hides in the back.... Several times we passed by and thought they were closed. So upon entering nobody said hello how are you today. We actually walked all the way in and got a frozen yogurt cup filled it up and walk to the front before we saw anybody. It felt a little icy inside...... but maybe if you're going for frozen yogurt that's a good thing???? read more

This review is based on my past experience ( it has been about 2 years ), but I still think that I should say something about it. Last time I was here I got some frozen yogurt with gummies ( sour patch kids) as a topping. The gummies were so hard ( I guess they were old ) that while I was trying to chew on them, a part of my tooth filling cracked and fell out... I have been to this place before and nothing like that had ever happened to me. Now I'm just afraid to go back. Hope you guys don't have any hard/old gummies anymore. read more

I'm very disappointed. We drove over 20 minutes to get frozen yogurt and the topping listed for the store online was a complete lie. Then when I tasted the ice cream it was grainy and tasted very bad. Will not come again. read more

All the machines were turned the other way so you cannot self serve due to covid. You only see tubes. It's like getting the back of someone's head. The flavors are still listed on top of the machines. Why can't they just have a laminated list of flavors at the cashier's or a magnetic board with list of flavors. Why have us walk back there and read the flavors? To order, you tell the servers what you want. The fun for me was to pull the lever and get as small a portion as possible. No longer free to do that. Someone determines how much you get. Then it is weighed and 60 cents per oz. The chocolate flavors were smooth. Plain was icy. Mango had good flavor. Strawberry had no flavor. My picture showed they gave me the right portion. So pretty. read more

Yogurtland - Strawberry, mango, malt chocolate, plain - Ice Cream & Frozen Yogurt Near Me - Petaluma, California

Dishonest! I thought I had signed up for the rewards program, and when I went to log my points, the young man, (who I believe is owner son) told me... Oh, you don't need to use the app, I'll log them for you with your phone number. I gave him my phone number on at least six different occasions and every time he made me believe my rewards were being logged. When the owner waited on me the last time I was there, he told me I didn't have an account, which was confirmed by their corporate offices. So, when I saw the son again, I asked him for a discount on the yogurt I was purchasing that day, he rudely said... "You'll have to talk to the owner" then walked into the back room ending the conversation. If he plugs in a phone number, and there is no account attached to it, it clearly shows that on the register. I will NEVER go back to this yogurt shop unless it's under new ownership. The next time someone asks for a minimal discount on the yogurt they're buying because of your dishonesty, you might want to consider giving it to them or risk getting one-star reviews on both Yelp and Google. PS... This is not fixable, so don't tell how sorry you are for my experience and to reach out to Yogurtland, (who needs some serious competition in Petaluma). read more

I came here Monday evening at around 10:15 didn't think of it much as the place said the closed at 11, however the young lady at the front had the mannerism of person who doesn't want to work or cares about their costumers i understand you got to pack up for the night but rolling your eyes when someone comes in 40 minutes before you close up just for them to be there for less then five minutes is making me turn away from here. The floor was soaking especially by the yogurt dispensers. Most hostile place I've ever been to I felt unwanted. You don't mop the whole thing up an hour before you close up. Especially when most people come in the evening. I'll take me business elsewhere next time. read more

Wow! We've been going to Yogurtland every Sunday after flag football for the past few weekends and have always had very pleasant experiences with the lady behind the counter. Not today! The person behind the counter was EXTREMELY RUDE. I asked if they had a loyalty program and the person said no and rolled their eyes at me. Then, I asked where they get their yogurt from and the person completely ignored me and when I asked again they said, "how should I know?" And gave me a dirty look. I was shocked. If you're a miserable person you should not work in customer service. We will not be returning as long as this person is working there. I'll take my hard earned money and go where someone appreciates me supporting their business. read more

It says vegan friendly but there's only 1 non-dairy option (astro pop flavor, not even vanilla which I could have worked with) so I'm angy. The person behind the counter was a vibe though! read more

Small bowl of plain yogurt mixed with strawberry and light sprinkles on top = 14$ If you like yogurt that's nothing special and a insult at the reg. Go to yogartland! read more

Good selection of yogurt. Good selection of toppings. I think the price is decent.....

I live on the east coast and no Yogurtland near me. So when I'm in Petaluma visiting family, this is a must go to spot.The flavor offerings are great. I tried the plain/original, a favorite. Tried the toasted coconut and deep chocolate both deliciouse, all yogurts but they also have some ice creams as well. The toppings looked great and the place was clean and tidy. Key when enjoying dairy products. Wish this Yogurtland was near me. read more

This was a much welcome stop on our 200 mile run through town. It's your standard Yogurtland with 14 or 16 self serve machines and toppings bar. Reason this only gets 3 stars because it wasn't particularly clean or tidy when we came, there was trash on the floor, trash can full to the top, big dollops of Yogurt in the drip trays and the male staff members wasn't welcoming at all. Oh and when we got back to our van I noticed my team mate had been given the limited edition spoons (without asking) while I got the standard one. Boo. I collect them too. As for the Yogurt itself it's the usual delicious flavors and much welcome after running so many miles. read more

The server I had was a jerk he refused to give me a bigger person a sample cup but right after me my friend a skinny man walked in and got a sample cup. And then when I went back in I was yelled at for asking for a sample cup. read more

First time visiting this location and their yogurt was delicious and a nice thick consistency. I love their tart original and coconut was really delicious. Service was prompt and friendly. Only thing I would suggest is to have hand sanitizer ready for customers since it is self serve and everyone touches the machines. I didn't like touching it right after other people just used it and there was no hand sanitizer available. read more

Again! We make the drive from Santa Rosa on a rainy night and 5 of the machines are out of order. This is becoming a regular experience.

I love froyo and this place is my favorite spot to get some at here in Petaluma. It's been around a few years and it's been a great addition to this area. It's a pretty popular place! Many flavors to choose from and toppings aplenty! Sometimes they don't have strawberries which is a bummer, but other than that, I'm never disappointed. My nephew looks forward to getting treated to some froyo at Yogurtland whenever possible! Now that summer is approaching we will be here more often!! read more

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There's nothing worse than having a hard core hammering for yogurt, driving all the way down to go get yourself some, and finding out when you're already here that tonight's the night they've closed early. They seriously need a bat signal when they do something like this. read more

Yogurtland - Ice Cream & Frozen Yogurt Near Me - Petaluma, California

Yogurtland has a steady flow of mid age patrons, not teenagers nor teens. place small, not much seating. not the usual Yogurtland decor? wasn't really looking. rent probably a reason. froyo availability: -pomberry lemon tart-tart -pecans & pralines -strawberry lemon sorbet -original tart -ny cheesecake -c coconut -root beer float' -nice root beer taste -peanut nougat with almond butter & honey gelato-just taked peanut -dulce le leche -salted dark chocolate-minimal salt, mostly chocolate taste -madagascar vanilla bean -chocolate milk shake -fresh strawberry -lucky mnt creme-strong mint taste -double cookies & cream - pricing: self serve, .43cents froyo & toppings, 20ish wet and fruit toppings, 24+ dry toppings of candies, crumbled cookies, chocolates, etc. frodrips: -taylor dispensing machines, laminated cups by frogutland franchising -5 stars for the vast amount of choices not all succeed -tarts really tart -free samples -bonus for frequent buyers (3 oz.) -all ingredients natural, nothing artificial, no frutose used. -favs chocolates, root beer, not the new flavors. read more

ordered from DoorDash and added the chocolate chip toppings and what's crazy is that they forgot my topping ?? like how can you forget that

Yogurtland is a wonderful way to enjoy a treat with family or friends my many flavors to choose from. Very clean & friendly atmosphere my grandson loves this place read more

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