As a fan and owner of Fjallraven, I will NEVER go in this store again. On a recent weekend, my…read moredaughter and I walked into Fjallraven Burlington. As I browsed the mens wear, my 9-year old Black daughter remained exceptionally well-behaved and within my eyesight. Then I heard a Fjallraven Burlington staff member ask my daughter if she were "by herself." So I walked away from browsing out into the open and asked the staff member "Sav (?)" if I could help with anything. The staff member said, "This is not a children's store. You need to keep your kid with you." The Fjallraven Burlington's staff member traumatized my daughter. No one should be treated like this. Unacceptable.

I was excited to see that Burlington has a Fjallraven store because I never knew they even existed…read more(and now I know there's one in Ann Arbor, Michigan too)! I had been thinking about buying a Fjallraven Kanken backpack (you know the one, the adorable square backpack that looks like a little kid's bag) for awhile so it was neat to see them in person and all the different colors. They also have lots of outdoor gear, other backpacks, apparel, and a sale area in the lower level. We stopped in twice during our long weekend in Burlington and the employees were really helpful and friendly, offering to show us any color of bag we could imagine and explaining some of the features of some of the products. The store is large and fully stocked with anything you need to be a cool Swedish hipster in nature! The products they sell are pretty pricey but the backpack we got is guaranteed for life and is water-resistant due to the beeswax coating. I really enjoyed checking out this shop and was impressed by the knowledge and friendliness of the staff.

Great store, friendly staff, amazing products, great location. slightly over priced though.read more

I've been to plenty of trading card game shops, but this one was by far the worst experience I've…read moreever had. First, the staff made me feel like absolute garbage for simply asking a question about one of their products. Instead of offering helpful advice or even basic courtesy, they were dismissive and rude, as if I were wasting their time. But that's not all--this shop is gouging prices to an absurd degree. I understand small businesses have to mark things up, but the prices here are blatantly exploitative. Some items are being sold at double their market value, and their singles are so overpriced it's laughable. They clearly prey on people who don't know better, which is disgusting in a community that's supposed to be about passion and inclusivity. If you're looking for a friendly, fair shop to support, go literally anywhere else. This place doesn't deserve your time, money, or energy.

I returned my items because they failed to deliver in the allotted time which meant I didn't get my…read moreitems in time for my bike trip. I tried to cancel but it was already in transit and so they said just to decline the package and it will be sent back and I will get my full refund. I did that but noticed there was a duty of over $118, this was also not communicated in my initial order. I have been waiting since September to receive my refund. I have had no updates or communication regarding when my refund will come. I am super disappointed in their customer service. You can have a great product but if the service is flawed it taints the whole experience. I would not recommend this company to anyone.

My bicycle gives me the smoothest ride and it's made to be perfectly tailored to my height and…read morebody. I just love it

There are some who love the baseball team the Vermont Lake Monsters and other who don't. This is…read moreonly about their office and retail store. While the team plays their games on a field on the campus of the University of Vermont, the team office and retail store are a mile west on the shore of Lake Champlain next to the King street ferry port. Team apparel and gifts can be purchased at the field during games, but during a regular weekday, the only place in all of Burlington to get Lake Monsters apparel is the team office and retail store next to the King street ferry dock. When I entered the office I was greeted by the office staff. It was clear the office was busy and had a good morale. I looked around the retail room and after picking up a few items with their awesome logo I was offered a team magnet and schedule. Friendly people and reasonably priced merchandise.

It's a little store and it doesn't look like it gets a lot of foot traffic. Whatever. I'm happy…read moreone can buy Lake Monster merchandise at a location other than the game. For what it is worth, I love going to games but needed to get a shirt and hat as a gift and couldn't wait until the next game I could attend to get them. When I went I felt a little awkward walking around because the store is basically a room in the team offices. Someone quickly noticed me and helped me right away. I was really happy with the selection of merchandise and the man who helped me offered to check in the back if I didn't see what I needed.

Excellent staff and service. Locally owned. Great upgraded new location. Golf, Ski, Bike and…read moreclothing gear. Golf fitting staff is impressively knowledgeable, Lucas in particular.

Our family is renting skis for our second year at Alpine Shop. Our experience with the business…read morethis year has been difficult: communication and general service has been poor. Staff seem to be working very hard but it seems that "leaders" at the store have left people with poor resources and little training. We will be renting somewhere else next year.

Had an amazing tour of the factory, got to check out the museum and had a nice time shopping in the…read morestore. Kids got to see first hand the power of American manufacturing and what is possible! I was blown away with just how much hands on and hand crafted these snowboards are! The 3-d printing area was equally cool and getting to speak with one of the engineers working on prototypes was equally amazing. My daughters are fully inspired by her now! Big shout out to Burton for opening their doors for tours to showcase and inspire!!

The staff is absolutely amazing! They helped me every step of the way in getting my first board,…read morebindings and boots. They did such a good job, I went to sugarbush the following day to test it all out and they nailed it. So happy!!!