Came here on a whim while we were waiting to go to The Grey Jay. I was immediately greeted and…read moredidn't expect to find anything at this store because my feet are of the longer size. I asked, and she pointed me to the shoes available, but also told me that the shoes currently on clearance and final sale had many in my size. I went to try them on and found a really cute pair of sandles from the Kork-ease brand that I had never heard of before. I got a $100 pair of shoes for $35 and learned about a comfortable brand I hadn't ever heard of. It was a great experience!

Dear Lucy is awesome - the shoe and clothing selection is top notch and always well curated. The…read morestaff is helpful as well. Big fan of this spot.

Place is ok but nothing special. You can definitely find better brands elsewhere…read more Plus it's expensive

I bought an item which ended up not working out and I wanted to return it, I didn't think it would…read morebe a problem as the return policy was printed at the bottom of the receipt, full refunds within 7 days and this was within that period. They would not honor the return policy, and would only give me store credit which I said was unacceptable. Finally they gave me the refund but it was not easy to get, and made me very uncomfortable with the whole store that they wouldn't honor their own return policy.

Simply a great experience. So I was passing by Lenny's to get some coffee, and realized that a) I'm…read morenew to Vermont, b) I have no winter boots, and c) I was walking by a shoe and apparel store. I checked it out on Yelp while drinking my coffee, and saw a few negative reviews focused on customer service. I also saw that the store manager had responded to each, and noted that the reviewers were located in CA. Those two negatives weren't enough to keep me out, so in I plunged. The store was busy, it being a Sunday afternoon in the winter. Still, I was approached within 45 seconds to see if I needed help finding anything. The guy asked questions about how I would use the boots, explained how boot ratings work, and brought me some options. 15 minutes later I was out of there with my new boots. Side note: The reason I remained bootless into a Vermont January was the utterly lacking selection and stock levels at EMS. I'll be coming back to Lenny's to outfit my kid.

I dropped $160 for a pair of sneakers, right after I paid I asked to use their bathroom. Was told…read more"no, go across the parking lot to the bagel shop". Bet the bagel place LOVES that. I'll do my shoe shopping online from now on.

This is a good store for beginner/novice runners to find a shoe that will work for you. They are…read morefriendly, helpful, and knowledgable. Experienced runners may feel a bit put-off by the "expert" advice that comes without solicitation. I get the sense that the staff are pressured to "know it all" about running, even if they have less experience then the client. The location is convenient, plenty of parking, and they have a decent selection of clothing and accessories.

For 10-12 years we have purchased all of our running shoes and gear. Before marathons, triathlons…read morewe would head right over and get our shoes. Our 15-year-old has been getting her shoes there for the past four years when she was able to get adult size shoes. Purchased shoes for our daughter a week ago. Our daughter suffers from two forms of arthritis. One is specifically in her knees, and her shoes are crucial. Went in there the first guy we had to deal with was very inattentive yawning not asking any kind of question. Kind of a bump on the Lodge kind of guy. I tried to explain she has two forms of arthritis. He said that's not a big deal no concern. I stated it most definitely is a huge concern and it is a big deal. Look through a bunch of clothing and I had decided we were not going to be buying sneakers that day. We're gonna wait until somebody else with more knowledge would be there and help us. I did poke my head in the back room saw two ladies sitting back there one lady who is black haired glasses on the heavier side, only describing her just so you know to avoid her... snapped at me and stated he's very knowledgeable and went about our business. Put the clothing up on the counter and another man little older came over and said did you need some help and I stated that I did because the first guy was not very helpful at all and he redid all of the evaluation of her legs, her feet to the way she walked, and so on. I explained once again she had the arthritis issues and he said we can definitely put her in the right kind of shoe. We chatted and he said she most definitely needed to be in a neutral shoe. She walked around in it, and it felt comfortable, and we purchased them and a bunch of other clothing. She started running and field hockey with these shoes on, and every day would come home complaining that our cabs were aching. Her legs were hurting. They felt like she was running with blocks on her feet. I googled the type of shoe he put her in and sure enough. It was a stability shoe. She most definitely cannot wear stability. She needed a neutral. I called the store, asking to speak to the store manager or the store owner. The person on the other end stated he was the owner. I said oh good and I explained the whole situation and he said yeah that was me. I helped you I remember you. I said will you put her in a stability issue not the neutral that you said she most definitely needed. He stated oops. I said oops that's not an option, I said you have created some more leg issues that she truly did not need. He said I said oops are you bringing them back or what? I said wow OK, yes I'm bringing them back. He said how long before you'll be here? I said I'll be there shortly. I walk into the store he spotted me, turned around, went and hid in the back room !!!! A very sweet lady short haired brown haired lady with glasses came over and said are you returning these? I said yes I am! she said is everything OK? My response was no everything is not OK. Explain the whole story to her and she said well if you would like to bring her back in I would love to work with you. I said I had you in the beginning. Everything probably would've been different, however, the way that the owner responded and treated me I will never give this man another dime of my money!!! Buyer beware avoid the store ! The lady stated you have a long, huge history of purchasing with us. I said yes we have spent a ton of money here only to be treated like this so I will never be back.!!!

An amazing store with amazing employees. I was looking for shoes that are pull ins for a friend…read morewith some disabilities. Tim helped me find the right shoe and also agreed to help widen them If they were a bit tight . Every visit I have at Danform is excellent . Great selection of shoes and other items . I give it an A+ rating . Connie Metz

Bought three pair of Toto sneakers. They all developed problems at the heel. I feel that they have…read morea defective design. No positive response from the store. Cost $ 140 each. One would have to save the receipt, the packaging, and return within 30 days. Not likely if you believe in the reputation of the store would resolve the problem

I love the new store! My daughter bought two pairs of shorts there and she loves them. She said she…read morehad been looking for that style of shorts for a long time. She also bought some slippers for her and her husband. And the salesmen was so helpful and friendly. I love my EMS clothes! They are so comfortable and ables me to dress for the weather! I love how they just opened up and they have great sales already! They cashier was so nice, and I enjoyed talking with him. The store is so clean, and the displays are so nicely set up. I will keep going back to EMS to shop for sure!

I was very disappointed with the new EMS. I was an avid customer when EMS was in its old location…read morenear Barnes & Noble. The new store looks nice and they have a decent selection but the management is poor. The manager was loudly talking to his employees all over the store about personal things like his upcoming vacation. Meanwhile, the one small dressing room upstairs was filled with clothes. When I needed help getting into my account, he was dismissive and said it wasn't anything he knew how to do. He acted as though he was bothered by the customers. Parking is horrendous as it shares the lot with Trader Joe's and it only has one entrance and exit. This new store is nothing like the old EMS!

I wish I could say anything nice about my shopping experience, but.....I can't. The women working…read moretreated me like I was an alien. I'm an artist, so everything I wear and own is covered in (dry) paint. I also carry a backpack when running errands or coming to and from the gym. I live close by and walk to downtown. When I spotted the sale outside the store as I was coming from the gym, sweaty and with my backpack for my aforementioned errands, and stopped to look at the outside sale section, one of the workers almost broke a leg running out to see what I was up to, fine I get it--you gotta deal with the potential loss prevention especially outside of the store, no offense taken. However, when I asked her to help me get a price on a pair of unmarked sweats that I wanted (lovely sweats BTW) she would not even look me in the eye and rudely stated the price after looking it up in a tone that I can only say was aggressive....I tried to make some polite small talk--but ....crickets. I decided to buy them.....so I wandered inside and dropped them at the counter as I browsed the inside of the (very small, large closet like) store and noticed that the other counter woman was literally following me around, hard to do in a hallway/one small room store, but she managed to breathe down my neck anyway. I was making polite "I'm not a shoplifter and you're making me uncomfortable" conversation, but it was pretty clear that I didn't fit their physical profile of what a high end shopper should look like with my post workout sweat, gym shoes and dried paint backpack. I felt so uncomfortable I stoped browsing, paid for the sweats and got the hell out. I said "thank you" on my way out to the woman who had helped me outside in the sale area, who didn't even look at me/respond and rolled her eyes at the same time (buuuurrrrn). BTW, I was the only shopper in the store or outside from beginning to end. I think this is a great place to shop if you look like the image that they think is appropriate, but beware if you aren't manicured to the T or are not dressed up to buy your sweats (literally WTF?). Sad that there is this much bias at a t-shirt and sweatpants/jeans store in Burlington, VT. But also kinda funny if it was funny.

Very very nice store. Quality of jeans, sweaters, vest etc... super good. Workers where insanely…read morenice and very welcoming. Customer service overall was the best in the street and would 100% recommend buying from Whim!

Small talk with the homie behind the counter and great service. Good vibes all around. Copped a…read morepair of Vans slip ons and a Sci Fi Fantasy hat. Homie blessed me with some stickers. Thanks for everything! Hope to be back soon!

I'm honestly surprised you survived the pandemic. On Sunday 8/29 me and my son went into to browse…read morewhile waiting for our table. The male who was working instead of greeting us racial profiled me and my 8 year old. He followed us closely and never once asked if we needed help. Your store in the size of a parking spot and was not necessary. Pretty disturbing and disgusting. I wish 0 rating was an option.

Best place around Burlington!…read more Old Gold is the only place I will go dress shopping! For any occasion, they have a dress. The best part is that the employees pay so much attention to you and will help you pick out the perfect dress for as long as you need. They're playful, insightful, and very attentive. As well as dresses, they have fun costumes in the front, a cheap jewelry table, a lot of fun vintage wear, and a whole wall full of authentic cow boy boots!

WARNING THEY SCREAM AT YOU: Initially I really enjoyed…read morelooking around, they had a ton of cool stuff and I wanted to take a picture because my roommate and I were going to dress up together but she couldn't make it and also the vibe was so cool. I pulled out my phone literally got SCREAMED at from across the store. I hadn't seen any of the signage that the lady said said was everywhere (looked for it tears in my eyes never saw anything)... and based on others yelps many people have taken photos too and I don't know maybe ask nicer and in a less publicly embarrassing way, people have social anxiety. I was there to get my Halloween costume and ready to spend some money. But instead I left and almost started crying. So do not enter unless you're ready to get screamed at!

I love shopping here! Any time I have an occasion (or excuse to treat myself) I love stopping by…read more They're so kind and have a great selection that's always changing! Super cute and affordable

From the owner: Charlotte Case is an affordable and trendy women's clothing and accessories boutique!…read moreWe offer a wide range of timeless and classy items and drop new arrivals every single week. At Charlotte Case you can find adorable tops, bottoms, jeans, shoes, swimwear, hair accessories, jewelry, semi-formal dresses and so much more! Make sure you stop in and check us out if you haven't already! Cant make it in store? No problem! Shop online at charlottecaseboutique.com Follow us on social media to stay in the loop on daily updates, drops and fun events! Instagram & Facebook: @charlottecaseboutique #shopcharlottevt