Place is ok but nothing special. You can definitely find better brands elsewhere…read more Plus it's expensive

I bought an item which ended up not working out and I wanted to return it, I didn't think it would…read morebe a problem as the return policy was printed at the bottom of the receipt, full refunds within 7 days and this was within that period. They would not honor the return policy, and would only give me store credit which I said was unacceptable. Finally they gave me the refund but it was not easy to get, and made me very uncomfortable with the whole store that they wouldn't honor their own return policy.

I dropped $160 for a pair of sneakers, right after I paid I asked to use their bathroom. Was told…read more"no, go across the parking lot to the bagel shop". Bet the bagel place LOVES that. I'll do my shoe shopping online from now on.

Every time I have gone into Lennie's in Williston, I have felt as if the staff there was way to…read morebusy to greet me, let alone help me find what I am looking for. I got the impression that they were too self absorbed in their ''deep conversations" with each other that none could be bothered to stop leaning on the counter and actually acknowledge my presence in their store. I have also heard a lot of complaints about Lennie's return and exchange policies. Recently, a new store called Boot Barn opened in the Williston Marketplace in the old Christmas Tree Shop location right next to Best Buy and easy walking distance to Dick's Sporting Goods, Starbucks, Chili's and Longhorn restaurants. The Boot Barn carries items similar to Lennie's, but they have a far better selection, the store is much nicer, plus the staff is super nice. It's my new favorite work wear store. If you want to feel good about yourself, try Boot Barn instead of being ignored at Lennie's.

For 10-12 years we have purchased all of our running shoes and gear. Before marathons, triathlons…read morewe would head right over and get our shoes. Our 15-year-old has been getting her shoes there for the past four years when she was able to get adult size shoes. Purchased shoes for our daughter a week ago. Our daughter suffers from two forms of arthritis. One is specifically in her knees, and her shoes are crucial. Went in there the first guy we had to deal with was very inattentive yawning not asking any kind of question. Kind of a bump on the Lodge kind of guy. I tried to explain she has two forms of arthritis. He said that's not a big deal no concern. I stated it most definitely is a huge concern and it is a big deal. Look through a bunch of clothing and I had decided we were not going to be buying sneakers that day. We're gonna wait until somebody else with more knowledge would be there and help us. I did poke my head in the back room saw two ladies sitting back there one lady who is black haired glasses on the heavier side, only describing her just so you know to avoid her... snapped at me and stated he's very knowledgeable and went about our business. Put the clothing up on the counter and another man little older came over and said did you need some help and I stated that I did because the first guy was not very helpful at all and he redid all of the evaluation of her legs, her feet to the way she walked, and so on. I explained once again she had the arthritis issues and he said we can definitely put her in the right kind of shoe. We chatted and he said she most definitely needed to be in a neutral shoe. She walked around in it, and it felt comfortable, and we purchased them and a bunch of other clothing. She started running and field hockey with these shoes on, and every day would come home complaining that our cabs were aching. Her legs were hurting. They felt like she was running with blocks on her feet. I googled the type of shoe he put her in and sure enough. It was a stability shoe. She most definitely cannot wear stability. She needed a neutral. I called the store, asking to speak to the store manager or the store owner. The person on the other end stated he was the owner. I said oh good and I explained the whole situation and he said yeah that was me. I helped you I remember you. I said will you put her in a stability issue not the neutral that you said she most definitely needed. He stated oops. I said oops that's not an option, I said you have created some more leg issues that she truly did not need. He said I said oops are you bringing them back or what? I said wow OK, yes I'm bringing them back. He said how long before you'll be here? I said I'll be there shortly. I walk into the store he spotted me, turned around, went and hid in the back room !!!! A very sweet lady short haired brown haired lady with glasses came over and said are you returning these? I said yes I am! she said is everything OK? My response was no everything is not OK. Explain the whole story to her and she said well if you would like to bring her back in I would love to work with you. I said I had you in the beginning. Everything probably would've been different, however, the way that the owner responded and treated me I will never give this man another dime of my money!!! Buyer beware avoid the store ! The lady stated you have a long, huge history of purchasing with us. I said yes we have spent a ton of money here only to be treated like this so I will never be back.!!!

I went in and tried to return shoes on 2 separate occasions and was told one time that my $35 gift…read morecertificate couldn't be redeemed with the return and she was absolutely rude about it. I then took the shoes and had to call back to find a capable employee (this guy was nice), and made the return. On the other occasion the lady was sarcastic when I asked about a second opinion on the return to my card...bc she clearly wasn't sure about what she was doing either. Long story short, good place to buy shoes but don't try to return them. If you do, ask a capable employee...there are a couple in there...or just order online (to avoid these 2 ladies). Buying shoes is usually so much fun but they sucked the joy out of the experience.

Bought three pair of Toto sneakers. They all developed problems at the heel. I feel that they have…read morea defective design. No positive response from the store. Cost $ 140 each. One would have to save the receipt, the packaging, and return within 30 days. Not likely if you believe in the reputation of the store would resolve the problem

Sean, the manager at this store, is awesome. I brought in a pair of boots I purchased almost a…read moreyear ago and explained how they were defective. Sean was helpful in finding me a new pair (better pair!) and was kind all the way through. Thank you so much for being gracious!!

I love the new store! My daughter bought two pairs of shorts there and she loves them. She said she…read morehad been looking for that style of shorts for a long time. She also bought some slippers for her and her husband. And the salesmen was so helpful and friendly. I love my EMS clothes! They are so comfortable and ables me to dress for the weather! I love how they just opened up and they have great sales already! They cashier was so nice, and I enjoyed talking with him. The store is so clean, and the displays are so nicely set up. I will keep going back to EMS to shop for sure!

I was very disappointed with the new EMS. I was an avid customer when EMS was in its old location…read morenear Barnes & Noble. The new store looks nice and they have a decent selection but the management is poor. The manager was loudly talking to his employees all over the store about personal things like his upcoming vacation. Meanwhile, the one small dressing room upstairs was filled with clothes. When I needed help getting into my account, he was dismissive and said it wasn't anything he knew how to do. He acted as though he was bothered by the customers. Parking is horrendous as it shares the lot with Trader Joe's and it only has one entrance and exit. This new store is nothing like the old EMS!

I wish I could say anything nice about my shopping experience, but.....I can't. The women working…read moretreated me like I was an alien. I'm an artist, so everything I wear and own is covered in (dry) paint. I also carry a backpack when running errands or coming to and from the gym. I live close by and walk to downtown. When I spotted the sale outside the store as I was coming from the gym, sweaty and with my backpack for my aforementioned errands, and stopped to look at the outside sale section, one of the workers almost broke a leg running out to see what I was up to, fine I get it--you gotta deal with the potential loss prevention especially outside of the store, no offense taken. However, when I asked her to help me get a price on a pair of unmarked sweats that I wanted (lovely sweats BTW) she would not even look me in the eye and rudely stated the price after looking it up in a tone that I can only say was aggressive....I tried to make some polite small talk--but ....crickets. I decided to buy them.....so I wandered inside and dropped them at the counter as I browsed the inside of the (very small, large closet like) store and noticed that the other counter woman was literally following me around, hard to do in a hallway/one small room store, but she managed to breathe down my neck anyway. I was making polite "I'm not a shoplifter and you're making me uncomfortable" conversation, but it was pretty clear that I didn't fit their physical profile of what a high end shopper should look like with my post workout sweat, gym shoes and dried paint backpack. I felt so uncomfortable I stoped browsing, paid for the sweats and got the hell out. I said "thank you" on my way out to the woman who had helped me outside in the sale area, who didn't even look at me/respond and rolled her eyes at the same time (buuuurrrrn). BTW, I was the only shopper in the store or outside from beginning to end. I think this is a great place to shop if you look like the image that they think is appropriate, but beware if you aren't manicured to the T or are not dressed up to buy your sweats (literally WTF?). Sad that there is this much bias at a t-shirt and sweatpants/jeans store in Burlington, VT. But also kinda funny if it was funny.

Very very nice store. Quality of jeans, sweaters, vest etc... super good. Workers where insanely…read morenice and very welcoming. Customer service overall was the best in the street and would 100% recommend buying from Whim!

Small talk with the homie behind the counter and great service. Good vibes all around. Copped a…read morepair of Vans slip ons and a Sci Fi Fantasy hat. Homie blessed me with some stickers. Thanks for everything! Hope to be back soon!

I'm honestly surprised you survived the pandemic. On Sunday 8/29 me and my son went into to browse…read morewhile waiting for our table. The male who was working instead of greeting us racial profiled me and my 8 year old. He followed us closely and never once asked if we needed help. Your store in the size of a parking spot and was not necessary. Pretty disturbing and disgusting. I wish 0 rating was an option.

WARNING THEY SCREAM AT YOU: Initially I really enjoyed…read morelooking around, they had a ton of cool stuff and I wanted to take a picture because my roommate and I were going to dress up together but she couldn't make it and also the vibe was so cool. I pulled out my phone literally got SCREAMED at from across the store. I hadn't seen any of the signage that the lady said said was everywhere (looked for it tears in my eyes never saw anything)... and based on others yelps many people have taken photos too and I don't know maybe ask nicer and in a less publicly embarrassing way, people have social anxiety. I was there to get my Halloween costume and ready to spend some money. But instead I left and almost started crying. So do not enter unless you're ready to get screamed at!

This was my 1st time in the store after moving here, and stated that upon entering. The staff and…read moreboss were very friendly and helpful, however they ended up guiding me into a woman's jacket that doesn't fit and smells of excessive perfume. My ADD got the best of me in that store :/ My partner (who is sensitive to perfumes) quickly laughed/scoffed " ha, uh...no" upon seeing/smelling me try it on at home 4 hours after purchase. Called back the next morning to see if I could get store credit, was told perhaps and to come back. I don't live in Burlington so it's about 30 min round trip. Longer story shorter, no dice even when I proposed that if the store credit wasn't used in the next 24 hours = they could keep the smelly jacket AND the credit. Idk what boss/manager wouldn't see the value in this, especially for customer retention- but they didn't. Would have unloaded a bunch of accessory items onto us at worst, and probably spent $ beyond the jacket credit, but oh well ‍ Anything you can find in there you can probably find online for much cheaper, and potentially new. Will not be supporting this small business again, and will use FB market for these type of items in the future. First time customer, last time customer. Simple as that.

I love shopping here! Any time I have an occasion (or excuse to treat myself) I love stopping by…read more They're so kind and have a great selection that's always changing! Super cute and affordable

From the owner: Charlotte Case is an affordable and trendy women's clothing and accessories boutique!…read moreWe offer a wide range of timeless and classy items and drop new arrivals every single week. At Charlotte Case you can find adorable tops, bottoms, jeans, shoes, swimwear, hair accessories, jewelry, semi-formal dresses and so much more! Make sure you stop in and check us out if you haven't already! Cant make it in store? No problem! Shop online at charlottecaseboutique.com Follow us on social media to stay in the loop on daily updates, drops and fun events! Instagram & Facebook: @charlottecaseboutique #shopcharlottevt