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    Dear Lucy

    4.2 (11 reviews)
    PriceyShoe Stores
    Closed 10:00 am - 7:00 pm

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    2 years ago

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    1 year ago

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    1 year ago

    I've always loved this shop! It's a great local place to get all of your favorite brand shoes. Staff is always super friendly and helpful.

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    11 months ago

    Such a beautiful shop! Love this place for the cutest shoes at a great price! Stellar customer service!

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    14 years ago

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    13 years ago

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    15 years ago

    Helpful 3
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    8 years ago

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    7 years ago

    Totally love this place. I tend to want every delicious high quality leather shoe in the place.

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    11 years ago

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    9 years ago

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    Review Highlights - Dear Lucy

    Other brands include Hunter (a considerable collection to boot), Born, Sorel, Ugg, Sperry, Cole Haan and more.

    Mentioned in 2 reviews

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    Fleet Feet

    Fleet Feet

    (17 reviews)

    $$$

    For 10-12 years we have purchased all of our running shoes and gear. Before marathons, triathlons…read morewe would head right over and get our shoes. Our 15-year-old has been getting her shoes there for the past four years when she was able to get adult size shoes. Purchased shoes for our daughter a week ago. Our daughter suffers from two forms of arthritis. One is specifically in her knees, and her shoes are crucial. Went in there the first guy we had to deal with was very inattentive yawning not asking any kind of question. Kind of a bump on the Lodge kind of guy. I tried to explain she has two forms of arthritis. He said that's not a big deal no concern. I stated it most definitely is a huge concern and it is a big deal. Look through a bunch of clothing and I had decided we were not going to be buying sneakers that day. We're gonna wait until somebody else with more knowledge would be there and help us. I did poke my head in the back room saw two ladies sitting back there one lady who is black haired glasses on the heavier side, only describing her just so you know to avoid her... snapped at me and stated he's very knowledgeable and went about our business. Put the clothing up on the counter and another man little older came over and said did you need some help and I stated that I did because the first guy was not very helpful at all and he redid all of the evaluation of her legs, her feet to the way she walked, and so on. I explained once again she had the arthritis issues and he said we can definitely put her in the right kind of shoe. We chatted and he said she most definitely needed to be in a neutral shoe. She walked around in it, and it felt comfortable, and we purchased them and a bunch of other clothing. She started running and field hockey with these shoes on, and every day would come home complaining that our cabs were aching. Her legs were hurting. They felt like she was running with blocks on her feet. I googled the type of shoe he put her in and sure enough. It was a stability shoe. She most definitely cannot wear stability. She needed a neutral. I called the store, asking to speak to the store manager or the store owner. The person on the other end stated he was the owner. I said oh good and I explained the whole situation and he said yeah that was me. I helped you I remember you. I said will you put her in a stability issue not the neutral that you said she most definitely needed. He stated oops. I said oops that's not an option, I said you have created some more leg issues that she truly did not need. He said I said oops are you bringing them back or what? I said wow OK, yes I'm bringing them back. He said how long before you'll be here? I said I'll be there shortly. I walk into the store he spotted me, turned around, went and hid in the back room !!!! A very sweet lady short haired brown haired lady with glasses came over and said are you returning these? I said yes I am! she said is everything OK? My response was no everything is not OK. Explain the whole story to her and she said well if you would like to bring her back in I would love to work with you. I said I had you in the beginning. Everything probably would've been different, however, the way that the owner responded and treated me I will never give this man another dime of my money!!! Buyer beware avoid the store ! The lady stated you have a long, huge history of purchasing with us. I said yes we have spent a ton of money here only to be treated like this so I will never be back.!!!

    I went in and tried to return shoes on 2 separate occasions and was told one time that my $35 gift…read morecertificate couldn't be redeemed with the return and she was absolutely rude about it. I then took the shoes and had to call back to find a capable employee (this guy was nice), and made the return. On the other occasion the lady was sarcastic when I asked about a second opinion on the return to my card...bc she clearly wasn't sure about what she was doing either. Long story short, good place to buy shoes but don't try to return them. If you do, ask a capable employee...there are a couple in there...or just order online (to avoid these 2 ladies). Buying shoes is usually so much fun but they sucked the joy out of the experience.

    Whim Boutique

    Whim Boutique

    (8 reviews)

    $$$

    I wish I could say anything nice about my shopping experience, but.....I can't. The women working…read moretreated me like I was an alien. I'm an artist, so everything I wear and own is covered in (dry) paint. I also carry a backpack when running errands or coming to and from the gym. I live close by and walk to downtown. When I spotted the sale outside the store as I was coming from the gym, sweaty and with my backpack for my aforementioned errands, and stopped to look at the outside sale section, one of the workers almost broke a leg running out to see what I was up to, fine I get it--you gotta deal with the potential loss prevention especially outside of the store, no offense taken. However, when I asked her to help me get a price on a pair of unmarked sweats that I wanted (lovely sweats BTW) she would not even look me in the eye and rudely stated the price after looking it up in a tone that I can only say was aggressive....I tried to make some polite small talk--but ....crickets. I decided to buy them.....so I wandered inside and dropped them at the counter as I browsed the inside of the (very small, large closet like) store and noticed that the other counter woman was literally following me around, hard to do in a hallway/one small room store, but she managed to breathe down my neck anyway. I was making polite "I'm not a shoplifter and you're making me uncomfortable" conversation, but it was pretty clear that I didn't fit their physical profile of what a high end shopper should look like with my post workout sweat, gym shoes and dried paint backpack. I felt so uncomfortable I stoped browsing, paid for the sweats and got the hell out. I said "thank you" on my way out to the woman who had helped me outside in the sale area, who didn't even look at me/respond and rolled her eyes at the same time (buuuurrrrn). BTW, I was the only shopper in the store or outside from beginning to end. I think this is a great place to shop if you look like the image that they think is appropriate, but beware if you aren't manicured to the T or are not dressed up to buy your sweats (literally WTF?). Sad that there is this much bias at a t-shirt and sweatpants/jeans store in Burlington, VT. But also kinda funny if it was funny.

    Very very nice store. Quality of jeans, sweaters, vest etc... super good. Workers where insanely…read morenice and very welcoming. Customer service overall was the best in the street and would 100% recommend buying from Whim!

    Old Gold - taking pictures inside is *not* allowed!

    Old Gold

    (33 reviews)

    $$

    WARNING THEY SCREAM AT YOU: Initially I really enjoyed…read morelooking around, they had a ton of cool stuff and I wanted to take a picture because my roommate and I were going to dress up together but she couldn't make it and also the vibe was so cool. I pulled out my phone literally got SCREAMED at from across the store. I hadn't seen any of the signage that the lady said said was everywhere (looked for it tears in my eyes never saw anything)... and based on others yelps many people have taken photos too and I don't know maybe ask nicer and in a less publicly embarrassing way, people have social anxiety. I was there to get my Halloween costume and ready to spend some money. But instead I left and almost started crying. So do not enter unless you're ready to get screamed at!

    This was my 1st time in the store after moving here, and stated that upon entering. The staff and…read moreboss were very friendly and helpful, however they ended up guiding me into a woman's jacket that doesn't fit and smells of excessive perfume. My ADD got the best of me in that store :/ My partner (who is sensitive to perfumes) quickly laughed/scoffed " ha, uh...no" upon seeing/smelling me try it on at home 4 hours after purchase. Called back the next morning to see if I could get store credit, was told perhaps and to come back. I don't live in Burlington so it's about 30 min round trip. Longer story shorter, no dice even when I proposed that if the store credit wasn't used in the next 24 hours = they could keep the smelly jacket AND the credit. Idk what boss/manager wouldn't see the value in this, especially for customer retention- but they didn't. Would have unloaded a bunch of accessory items onto us at worst, and probably spent $ beyond the jacket credit, but oh well ‍ Anything you can find in there you can probably find online for much cheaper, and potentially new. Will not be supporting this small business again, and will use FB market for these type of items in the future. First time customer, last time customer. Simple as that.

    Dear Lucy - shoes - Updated May 2026

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