We booked a weekend getaway to the Catskills! When we arrived there was no one to greet us or help with our luggage. While the property is massive, it is not maintained well. We had a Lakeview room, and while it was spacious, the sofas and carpets had stains on it. There were no good amenities given how expensive the rooms are. We paid for the meals at the restaurant but they were so bad! I definitely had an upset stomach afterwards. The pools, activity room were not kept well. The water machines weren't all working either. Even after doing massages, it was hard to even get water. No one offered us anything. The Ayurveda massages were good but overall we didn't enjoy it. The lady (Anna) who ran the sound bath and meditation was so condescending and rude. There was no air turned on so she opened the outside door to get air in after we asked her, but her energy was so off. One of the front desk person, we asked for a tour and he said "just get lost" and explore on your own. So lazy! I wouldn't recommended this place at all. Given the owner owns a media company, why is this place not maintained well. Also, many of the steam or saunas weren't working. This is not a health resort , it felt like a glorified motel. I wouldn't go again. read more

Creepy Nightmare w/ a Side of Assault Please. Who has to call 911 at a wellness retreat? You may have to too at YO1. See video of wellness concierge attacking me unprovoked and pics with notes. For reference, I stayed here from a Friday to Wednesday and have posted CONS & PROS. This place has enormous potential! I've NEVER written a post like this so, deep breathes... CONS: 100% FALSE ADVERTISEMENT on website. There is barely staff (maybe 3/4 ppl), never a manager on duty, no order, communication, or knowledge of the facility and activities at front desk or by anyone, no guests most days but when seen they were visibly unhappy, unprofessional concierge staff, zero hospitality, no yoga classes after 8am, no wellness coach/instructors/meetings, there was one maintenance man during my stay and he quit, I saw the juice bar open once during a 6 day stay, the "cafe" is either completely empty or closed, geese droppings everywhere on the grounds that just pile up, minimal security at entrance (my id or room # was never verified), most floors were pitch black and/or in disrepair, ice machine on my floor was broken so I had to use 5th floor machine in pitch black, several doors to rooms were unlocked and open to view water damage, ceilings torn down, broken glass, I had to switch rooms on day 2 (without staff aid) bc the air would not work in mine, the guest wifi is free but unsecured and very very shotty, cobwebs, dirt and geese droppings covered my balcony (I HAD to clean it to enjoy the balcony), all doors and windows are dirty, the phone in the room does not connect to any part of the hotel, only one elevator was working and at one point stopped working, it is extremely warm in the building, I was the only guest there for a few of the nights (but still heard a lot of noise at night around me), ** The ABHYANGAM massage** is explained to be gentle and relaxing; it is not- I left covered in bruises and yelped in 10/10 pain 95% most of the time (but hey, if that's your thing go for it!), they will "close" without notice, you are left to your own devices the entire time having no tours of the amenities or a staff member to greet you, booking the stay was extremely tedious and does NOT match availability online, the police officer that arrived after having to call 911 told me YO1 erases video footage all the time, the wellness concierge who attacked me was charged with harassment bc there was no blood or bruising and was *still* working there the rest of my stay, if you are in a suite there is no locking door between the personal massage room and your suite, no groundskeepers/snow removal, most signs in the building are missing letters or sitting on the floor, what theatre? What museum? (It was bare), unprofessionally dressed creepy and unhygienic staff member who I was told was a maintenance manager acted as a housekeeper at my door and made me very uncomfortable, carpets, pillows, couch stains everywhere, my suite had recessed dimmable ceiling lights and a switch but no bulbs, handles to open and close drapes were broken, food and flies behind furniture, blown speakers in the lobby, shower handle would fall off, surrounding area is a ghost town, I was told many times the owners just want money they don't care about the guests experience, an acupuncture needle was left in me and I had to pull it out myself, the owners take the massage therapists tips if you don't give it directly to your masseuse (cash only), the "living" plant wall was NOT alive nor clean, broken and dirty entry doors to building, flickering broken light in refrigerator, no housekeeping check ins, no help with luggage upon arrival or departure, I never got an apology or reparations from anyone about the concierge attack, and the pool area was over 90 degrees and no maintenance to fix it. I never got to do yoga, I never got to swim or use hot tub (both in the same area), I never had one activity to do, and I did not feel safe. PROS: Enormous potential, delicious food, attractive lobby, beautiful views, comfortable bed, incredible gym and activity room, easy parking, quiet, all of the massages I experienced were wonderful as well as the spa staff (much different from hotel staff), spa area is clean, was given extra time with some treatments because there were no other guests, saw lifeguard checking water levels/chemicals. Despite the pros, I left YO1 worse off mentally and physically than when I arrived. read more

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We left before finishing our stay. When we got there they said our stay didn't include meals when we paid extra for it & the older lady who seemed like the manager told us to double check -- but with some sort of attitude or entitlement. I later realized something was definitely off with her and her attitude toward us because it felt very cold and unwelcoming. We were handed the key without an explanation of any amenities, where things are, activities or even telling us where the room was. We had to ask for that information and again, were answered with an attitude, and just told us the activities were listed on a sign, but we wanted the packet that the guests before us had gotten. Room 1: We went to our door and as soon as we opened it huge dust bunnies. I was already grossed out. The room was extremely how and we couldn't change the temperature, bugs and bird feces on the window overlooking the view outside, bidet did not work, dead bugs and toenails on the carpet and bathroom floor and trash in the trash can. They seemed to have only changed the sheets. Honestly, I have never had such a bad experience and I have stayed in hostels before. When we called to voice our concerns they told us to go downstairs and we asked if we should brings our bags/if we were changing rooms and they weren't sure. We spoke to the older lady again and she asked "what's the problem, the room is too hot?" & when we told her the list of other issues she rolled her eyes and seemed annoyed. She gave us another room & barely seemed apologetic. Room 2: The AC thankfully worked, but as soon as I walked into the bathroom everything was sticky and there were dirt foot prints everywhere. They still had a bunch of dust bunnies. It seems like no one vacuums here. Rugs are also all stained. Do they even clean the rooms before people check in? I took pictures and asked the same lady if we can just get it cleaned because I didn't want to be a bother and she said yes, my apologies. Staff: There seems to be one staff doing cafe and dining. Dinner was busy and she was rushing back and forth alone. One person downstairs and no one in the locker room to clean. Locker room: disgusting -- NO ONE FLUSHES THE TOILET. There is either no home training from the guests or the toilet didn't flush, but what I saw was disgusting. The waterfall downstairs has brown water, disgusting. Juices are crazy expensive for a small cup ($15). The next day we called around 9:30AM to ask if we can be refunded the second night so we can leave (we didn't want to stay a second night) & they said they couldn't do anything about it and we couldn't be refunded but that was a lie because when we did decide to leave later that day and spoke to the next manager (the second set of people working the afternoon/night shift was a new kid and a man in a blue polo shirt -- we spoke to the man in the polo shirt and he was AMAZING) this manager told us he couldn't do anything about it because it was after 10:30AM. The morning person lied to us! We left after dinner after finding a hair on my shrimp. In the picture below it's on the plate because when I picked up to show my husband it landed on the plate and stayed there. When I told the person serving us she just said "oh". The issue with the staff here is that they mostly seem clueless or unapologetic. When I would see the older front desk lady she wouldn't look at us or just glance at us -- no "hello" nothing. I greeted her. The night manager (man in the polo) he was SO SWEET! Greeted us so happily, even if he was attending someone else, he would make sure to wave at us and smile. Greeted us when we came and went. Took care of us real well & honestly wish we spoke to him earlier that day. Amenities: Fitness room looked fine, we didn't use many of the machines. Walls stained with brown stuff. Activity room was fun: 2 ping pong tables, darts (most of the darts are missing), pool table, connect 4, jenga, blank slate, game station (but you need to log into your Microsoft account). Yoga: seemed to only be in the afternoon Pool: big, but always seemed so hot to walk into. Massages & extra seemed crazy expensive. read more

YO1 Wellness Resort - hair in food - Ayurveda Near Me - Monticello, New York

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Ok- everything from all the reviews is so TRUE. This place is so freaky. I was thinking it has to be some type of cover for a shell company/ illegal. It is INSANE this place is still able to operate. The people at the front desk know it is awful- I feel bad for them- hopefu;ly they got new jobs since my stay. What a joke- they call the hot tub in the facilities a "cold plunge" pool that is dirty and neglected. It is SPOOKY- there was still covid signs everywhere- terrible sloppy coffee stations, the main pool was freezing, what kind of indoor pool doesn't heat their indoor pool- this is so ridicuolous. I tried to get a refund, to no avail- it is a CRIMINAL operation, and why it hasn't been investigated or shut down is beyond me. Do yourself a favor- NEVER go here - you will be traumatized! read more

Touted as self care & luxury- check before you come. I arrived during a heat wave to find the facility without AC. That is a major caveat ,patrons should be notified before arrival,as this greatly affects a stay here.I was not notified. With a consistent indoor temp of 80-82° ACTIVITIES WERE LIMITED. Every room in the facility was damp because of the lack of ventilation. Yoga room very hot and wet, meditation room extremely hot and uncomfortable to sit for meditation , using the steam room or hot tub also not advisable because there was no where to cool down afterwards . With no AC the treatment rooms were hot as well meaning it canceled mud treatment because with heat lamps on you the temp would be unbearable . Dining area equally hot. They appear to be severely understaffed which is reflected in the upkeep of various areas. My bathroom sink floor and shower had several clumps of very long hair that clearly were there from before and we're not mine . To spend a large sum of one's hard-earned money for a subpar facility was extremely disappointed . The three dining staff and the massage therapist I encountered were lovely but also seems to be Fielding questions from other disappointed guests. No management to be found only helpless,practiced Apologies as I checked out. KNOW B4 YOU GO! read more

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This place was absolutely the most DISTURBING AND disgusting, spooky and bizarre place I have ever set foot in. I will provide proof of everything that I'm claiming. This must have been a school previously. When I went into the spa, the first thing I noticed was that the robes were not clean. The first robe that I got had dirty spots on the neck and the second one had a stain on it. When I was brought back to my massage the massage sheets were absolutely disgustingly filthy, it looked like it was used to clean motor oil. I wouldn't even want to put my dog on it. I am not exaggerating. Please look at the videos. I cannot believe that no one has taken pictures of the filth that is this place. Because this did not happen overnight. I went into the changing room and the changing room looked like a massacre had occurred. There were stains all over the carpet, just look at the evidence. The spa pool was stained and dirty...video with voiceover provided ... This was all so bad that it was actually entertaining. I brought this up to the front desk's attention and they acted like it was just normal, they said well we would just put a towel over the sheets as if that's any better. But the towels were so dirty and stained that I would not even mop my floors with something so grotesque. If you think I'm exaggerating please look at my photos. This place needs to be shut down and redone and fumigated, because did I say there was Ant bait and rat traps all over the floor? Think I'm lying. Look at the pictures. As I am sitting in the front lobby waiting for my refund because there is no way in hell I will sleep in this place, I was sitting down and noticed disgusting and questionable stains on the waiting room sofa. This place cannot be a real place, this has to be a front for something else, because there is no way in hell that any of these reviews are telling the truth if they're saying that this place was clean, or hygienic. This is a BIOHAZARD read more

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I wanted to see the facility before booking I was stopped at the gate and not allowed in So I decided not to vacation there read more

This place Made us feel like we were in a twilight zone episode where the Shining Hotel and a Dubai Med Spa had a baby! Ghost town with all sorts of oddities that made no sense My family and I stayed at the property on October 30 for one night. There was a terrible misunderstanding on fees, and there was nothing in the language or verbiage in my reservation that suggested that I needed a book per person. I chose a double king bed to accommodate the four of us, and when I arrived at the property, I was informed that it was necessary for me to pay for each additional guest. Not only was I surprised and disappointed at the condition of the property, I was mortified by how the black front desk worker spoke and treated me Me. Completely unprofessional and inarticulate. I was then passed on to the manager Susanna who is very unsympathetic, unprofessional and dismissive. It was obvious that she agreed with us and she even confirmed that she agreed with us, but she kept talking herself in circles. We were running late to our planned event nearby so I gave up arguing and trying to help her understand that the hotel had not properly advertised or communicated it in the language. My bad experience continued through the morning when we arrived in the dining hall. All of the food was cold and labeled with dirty masking tape. My overall experience was overwhelming disappointment!!! From the empty stores and boutiques, to the tea Café staffed by a woman watching a Japanese Spanish show at full volume, to the unsightly repairs, broken light fixtures along the road, and in the parking lot, to the dirty & stained walls and carpets and bizarre music playing-needless to say I was very confused and unsettled. I feel I am entitled to a refund and I plan on posting reviews wherever I can to warn people of how a little attention is paid to Customer Service or standards. At the very least, we had lots of funny stories to tell read more

YO, what? Stanley Kubrick, eat your heart out. This place is straight out of a horror movie. Came here for lunch, you have to make a reservation to come on the compound. When we told them we were there for lunch the guard was absolutely gobsmacked that someone was actually here for just lunch. Obviously this gave us an uneasy and skeptical feeling but we went forward with optimism. They make you pay for lunch ahead of time and add on a tip before you've even had the service. Total for 2 people for lunch was $108. The meal consisted of a cup of potato soup, a side salad, and 5 microwaved vegetable potstickers as an entree. I could have shopped for this menu for under $20 at a Walmart. And I'm almost certain the potstickers were microwaveable. We were the only ones in the dining hall for quite some time and then two other couples finally showed up. We honestly thought they were a simulation or paid actors. The service was awkward all around, from the guard at the gate, to the agent at the front desk, and then to the waiter. The only normal interaction we had with staff was with the chef. At the desk they told us they were almost fully occupied (133 rooms), there is no way that was true. There were a total of 6 cars on the property and two of them were ours. The lobby bathrooms were ROUGH. Someone urinated all over one toilet and another defecated all over another toilet seat. No one cleaned it up while we were there. While I didn't stay at the hotel and use the other amenities, the filth documented in other reviews is shocking. Overall the property is ominous and lifeless. Something isn't right here. read more

The only word The manager Suzanbe knew was no and she said it to any and all requests. The airconditioning was broken for 2 days during a heatwave. Seriously there was a heat advisory. Terrible experience I would not recommend and I would never go back even if I was paid to do so. Wish I could give this zero stars because it simply didn't deserve any. For a "place of relaxation" I had a very stressful time. read more

I was very apprehensive about my stay given the reviews. However, I am so glad I went. I was already resolved to make the best out of the situation, and I was so pleased when the experience turned out to be exactly what I needed. The King room was spacious with a gorgeous view of the lake. The property is simply magnificent. I took multiple daily walks, and spent a lot of time gazing at and reading by the lake, and it was fantastic. The yoga and meditation classes were lovely, with large floor to ceiling windows facing the lake. The pool hot tub, sauna, steam room and cold plunge were eorking, clean and spacious, and frequently I had them to myself. The fresh juices were also great. I did not eat in the restaurant- I'm not a vegetarian, and without a package, the food was pricey for what it was. The only real poor experience that had was with a very rude young male server in the restaurant who, when I ordered a glass of Prosecco for my brunch in my room, said "Wine huh? I guess it's 5 o'clock somewhere". He was clearly confused and thought I was at work instead of him. It almost made me wonder if racial bias played into the scenario. The massages were behind schedule with the therapists also doing check in , and back to back appointments, so the the cracks at Yo1 show in the service. However, as a NYC commuter by bus, I door dashed my meals, and one one evening took a taxi for a dinner out. Thus using the people services as little as possibles, the view and amenities did all of the work and I had a great time. I was there Friday-Monday, and it was the relaxing kid and pet free retreat I needed. Will go back. read more

YO1 Wellness Resort - View from my reading location for the weekend. - Ayurveda Near Me - Monticello, New York

Had a fun weekend escape for my birthday spent Sunday/Monday with check out on Tuesday! I love the grounds as all the views were breathtaking. I had a few services done including Ayurvedic treatments. The vegan food was amazing & a big shout out to Michael at the front desk & Robert in the restaurant! All the staff were friendly & attentive to all of our needs! I recommend the salt scrub as it left my body feeling so relaxed & soft! I also love, love, love the heated jetted whirlpool in the swimming pool area. We meditated in the meditation & prana rooms & played sound bowls in the activity area of the wellness areas on the ground floor. Our stay was short & the weather was cold for early March but the experience was nice. I recommend asking about tax & gratuity for any of the services so you won't be startled at the end by the bill. We went off season so it wasn't busy but I'm not complaining as it seemed we had the entire place to ourselves! If it had 15 guests there at the same time that was a lot, as I only saw about 4-5 guests. The best feature for me by far was the heated toilet seat in our double king room overlooking Bailey's lake! Love it read more

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We are truely disappointed in our experience with Yo1. As a business owner in the Hudson Valley working in retreats and hospitality myself - I was excited to learn about yo1 resort - especially because it is local to me and allows us to refer our participants to this resort for Ayurvedic treatments and enjoy the nature in the Catskills. I recently had the opportunity to book a stay at Yo1 Hotel, and I must say that I am extremely disappointed with the experience. The front desk team at this establishment proved to be consistently unprofessional. Despite multiple attempts to communicate through emails, as well as phone calls, I received no response, leaving me and the guest frustrated and without clarity on important matters. When we did get a chance to speak or email it still was not professional and not communicated among the appropriate staff - as if I spoke to someone else about the booking they would have no idea what I was talking about. Even though it supposedly is documented. The booking and checking-out process was equally problematic. Just to book the services and the stay was a red flag and I should have trusted by gut - as it seemed like the front desk team are just a part of a shell company that doesn't care to be of service especially for those looking for wellness. The guests name was misspelled which was asked to be corrected prior to check in and again at check in - and was not. Which resulted in the wrong treatments being offered and being asked to check out earlier than supposed to. The wifi was not working and there was a broken light switch in the room as swell. Certain treatment facilities were also broken and there was either no one around or staff gathered not doing anything. When asked for help these matters were just shrugged away. We had to check out early and there was no concern or questions asked about our stay or treatments or any concern at all. It was clear that the staff lacked the necessary efficiency and attentiveness, resulting in a time-consuming and unpleasant experience. It's a real shame because the place looks beautiful and the property is amazing - but the disrespect to what Ayurveda is for and being of service to heal - is not at all embodied at this location. It does not provide what it advertises. It's a real shame and waste of such a great place. There are so many people who I have still not heard back from any of the individuals I have spoken to at yo1 about booking retreats and bringing groups and now after this experience with only one guest being mistreated - we wont be looking to continue referring this location for healing. I hope you see these reviews and do whats right and address these basic issues that would be adjusted at any other type of hotel or hospitality focused business. read more

This is truly a 5 star resort! Actually, it should be 5 diamonds. Every detail in this place was thoughtfully curated. First, the location is perfection. The spa is located next to a beautiful tranquil lake, with lots of geese and wild life roaming around. As soon as you enter the gates, and drive up to the hotel, you're transported to a different reality. The hustle and bustle of everyday life literally fades away in the rear view mirror. The building itself is modern, clean, and very inviting. The facility is super clean and spotless. This place opened in 2018, it's still pretty impressively shiny and new. The rooms are very well designed and induces relaxation and puts you into a very zen state of mind. The grounds of the property have spots designed for meditation, with fire pits, benches, and inviting contemplative spots scattered throughout the property. The main STAR here is the therapeutic treatments. The acupuncture, deep tissue massage...were absolutely ahhhmazing. It's an all inclusive facility, and tip was included in the price of the package, however the massage therapists were so talented, I had to tip them extra. The massage I received was comparable, perhaps even better than, other massages for $250 (plus tip) in NYC. The stand out surprise at this facility? THE FOOD. Full disclosure-I am a carnivore. I was a bit skeptical about eating vegetarian for the entire stay. But the food was GOOD! Really good! The flavors were well balanced, and the freshness of each dish was evident in the crisp, garden fresh vegetables used in every dish. This place is an amazing oasis of relaxation and tranquility, located just 2+ hours from the chaos of NYC. Everyone- every.single.person.living in NYC. should make a trip out here. It'd make people less stressed and maybe a littler nicer. Honestly, this place is a much needed haven from city life. I HIGHLY recommend this place and cannot wait to come back here again!!! read more

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The three of us came here during slow season in February and had a fantastic time. We took advantage of the yoga and meditation classes, and we did a mud therapy session. The food was mostly vegan and gluten-free with great portions and wonderful, taste, and quality. Staff was very attentive and friendly. Bed was very comfortable and the room was spacious overlooking the lake. The only negatives were that the pool was cold, and the hot tub was not working, but there were saunas in the locker rooms. The tea, café and juice bar reasonably priced. read more

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First, the positives: Beautiful setting and terrific facilities. Great classes and pretty good food. Good (not fabulous) massages. Negatives: So sparsely staffed in every area. No one to assist upon arrival. One beleaguered receptionist. NO staff in wellness center or locker rooms. Needed to wander around and eventually find a robe & towel. NO staff on the treatment floor, waited alone for masseuse to show (late) with no one to ask. Zero pampering. NO water before/after massage - was told there was a water fountain downstairs in fitness center. Every part of my itinerary and bill was incorrect, luckily I had copies on my phone. Place is gigantic and feels empty. Really a shame it is so poorly managed. read more

I had a wonderful experience here! As part of my birthday gift I treated myself to a night here to get away. The yoga and meditation classes were amazing and I loved the juice bar. I have two small kids so it was nice to experience 24 hours of peace and quiet. read more

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Do not book a stay here! Unclean and poorly maintained. Food is horrible. It appears to be microwave food. No service whatsoever.

Buckle up for a loooooong ride baby! AWFUL all around My fiancé had planned what was supposed to be a relaxing getaway at a very expensive and seemingly luxurious spa. The website is completely inaccurate for what services are provided and shows a very different picture of what the spa actually looks like. He is a combat veteran and was also hoping to enjoy what can be an unfortunately nostalgic weekend doing something a little bit more relaxing than normal. We had treatments at 2 o'clock and 3 o'clock on our first day and were told via email to check in at 1 o'clock. When we came to check in at 1 o'clock we were made to feel like we were too early and that they were going to need to charge us for an early check-in. That was a little offputting right out of the gate. Those treatments for day one were supposed to be "aromatherapy". I'm not entirely sure what was supposed to be aromatic or therapeutic about it... There were no scents in the tub and it was literally just a dark room with a bathtub in it. The Jets were extremely loud. You couldn't even relax. It was very awkward and not the warm cozy treatment you'd think. Almost every amenity was closed or not working. A little museum that looks like some type of attraction or learning feature? Lights off and looks like parts of the museum are broken. The pool? Ice cold with kids splashing around. The hot tub with the pool? Empty of water and not being used. There were hot tubs in both locker rooms, and guess what, they were both cold. Not sure who would come to a Spa to sit in cold water. Not to mention, I don't know why it's advertised on the website that there are joint hot tubs, and joint saunas couples are sitting in when that is not the case. A weekend that was supposed to be spent together all of the treatments, and any other amenity was separate. Even if we wanted to sit in the steam room, I had to do so in a separate locker room. Truthfully, I was not sure how to get the steam room or the sauna to kick on, but there was no one around for me to ask for assistance. I'm not going to wander around in my bathing suit. Looking for a staff member. Not even the juice bar was open at any point during our weekend. The robes and towels provided stunk and were stained yellow around the collar and on the sleeves. Half of the time when you would go to get a fresh towel or a robe there weren't even any in the locker room. It's very hard for me to think that it was because there were so many guests and it was busy because truthfully it was like a ghost town. That actually concerned me with how few guests I saw. I think I saw the same 10 people over the entire course of the weekend. The Website introductory video makes it seem like you are going to get some gourmet, high-end, fresh food. The food was absolutely disgusting, greasy, and it was clearly microwaved. It was so hot on the inside, but mushy and lukewarm on the outside, which is very easily Identified as microwaved crap. We had a stomach ache the entire weekend. Nothing about it was fresh. Even dinner rolls, and the dessert provided were ice cold. We wanted to get outside and enjoy the sunshine and the nice weather but unfortunately, the entire grounds were covered in geese poop. You couldn't walk anywhere around the building without poop all over the sidewalks and the grass. Would have loved to sit in the furniture on our porch in our room, but it was also covered in bird poop and extremely dirty. We did not get to select the time of our treatments. They were selected for us. We were scheduled for massages at 11am and 12pm on the day of check out. We were told upon booking that if we had a treatment late in the day we could have a late check out. When I called the front desk to do so I was told it would be $75 for a late check out. If we were told that ahead of time, I would've made sure that we had massages early in the morning instead of the middle of the day. It would've been nice to go up to the room to shower after my deep tissue massage. Waiting for my massage was very awkward and impersonal. I was honestly not even sure if I was in the right place. The attendant upstairs did not greet, and seemed annoyed when I asked if I needed to check in or do anything prior to my treatment. The deep tissue massage was not deep tissue at all... I was doused in more oil than I've ever been covered in during a massage and did not feel comfortable showering in the locker room afterwards. The locker room did not have towels, the showers were dirty, and most of the toilets were clogged. Over $1000 was spent for 36 hours and it was not even worth $100. It was amazing weather all weekend and I wish we just stayed home and spent quality time together versus at a cold, dreary spa that was overpriced. We couldn't even spend any time together. DONT WASTE YOUR MONEY THE PICTURES AND VIDEOS ONLINE ARE ABSOLUTELY NOTHING LIKE WHAT YOU WILL SEE OR GET read more

This place is a disaster. It's very poorly run and the facilities are in awful shape. Don't spend your money here. For a wellness resort, you leave feeling more stressed than you started. Let's get into specifics: - there was a leak in our living room. Droplets falling on the couch all day - there were geese everywhere, and if you want a nature walk be prepared for a ton of goose poop - the furnaces have been broken and there's no hot tub - while the pool is theoretically 9-6, you have to get lucky to find it open through those hours - toilet seat had some intense brown stains that looked like fecal matter but we couldn't wipe it off so likely just disconcerting stains - the restaurant is 50 per head for lunch and 120 for dinner for the room. The food was actually solid but not worth that price. - everything throughout the stay felt just a bit off. - there are stains and weird smells everywhere. Overall, it just feels like it hasn't been cared for in 25 years. I will say the yoga classes were nice but that was the only enjoyable part of this trip. It's simply not worth the money. read more

I am dreading writing this review because I'm tired of dealing with this hotel, but I have to warn everyone because I don't want it to happen to you as well. This hotel is a SCAM!!! Yes, a complete scam. As you see in my pictures they have nice entry ways and amenities, right? Wrong! Upon check-in we were given a schedule of unlimited yoga and meditation classes available to all guests. We were thrilled until we show up to the first class to find out they gave us the wrong schedule. We thought ok no big deal let's go get the right one from the front desk. We were given another schedule from a rude desk agent and when we show up to our next class the following morning we find out we were given the wrong schedule AGAIN! Come to find out there was a large number of other people who also got the wrong schedule and when we all went to tell the front desk they weren't able to accommodate additional classes because there was a shortage of yoga teachers and they weren't willing to work with us on a discount or accommodation. We were all told a manager would reach out to us, but no manager ever did. The pool is supposed to open up at 9am, but you're lucky if the lifeguard shows up by 10 to open it. The coffee shop is supposed to be open by 6, but you're lucky if the desk attendant shows up to make it by 7. All of the jacuzzis, steam rooms, and red light saunas were out of service. For someone who's paying their outrageous prices, we expect to be given the correct schedules, be able to get our coffee before our classes, and be able to use the amenities that we saw on your website. Not only were the amenities a loss cause, but the staff is all trained to say we'll have a manager call you but there's never a manager on site to actually talk to anyone. We were speaking with other patrons of the hotel and they all said the front desk kept gaslighting them and saying they're the only guests with an issue, but in reality we all had an issue. This facility has 100s of rooms but there were only about 20 people in the entire hotel on a weekend! They kept telling us the spa services need to be rescheduled without refund and they're full. How are they at capacity in the spa when there's literally only 10% occupied at the hotel of this size!? Lastly, we had to change rooms 3 times because we kept getting locked out of our room. The electric key pads on the door kept dying and locking out personal possessions in the room because they don't have enough customers and don't keep track of the last time they charged the key pads. We literally sat in the lobby in our wet bathing suits for hours every time we were locked out waiting for security. For someone coming only for the weekend, we weren't able experience an ounce of relaxation or pampering due to all these mishaps. The only well run part of this hotel is the experienced vegan chef in the kitchen who actually cares about serving his customers. However, the staff goofs around with each other and doesn't pay attention to cleaning up dirty tables, vacuuming the floors, serving guests at this "luxury resort". Our room had hair everywhere and stains throughout the floor, but we felt absolutely exhausted from the amount of times we had to confront the front desk staff that we just gave up. On our last day, there was a whole group of people refusing to checkout until they got a refund and the "supervisor" was telling them she can't do anything for them and they're causing a scene. We immediately went over to the other customers and comforted them to tell them they're not alone and we got scammed too. How are they charging us when we didn't have access to our room half the time which locked us apart from our personal possessions and we were able to take advantage of the "unlimited classes" bcz of their scheduling error. Please stay away at all costs. We hope this review will save some of the other potential guests from the same thing and hopefully the hotel manager will actually start to call us back and give us the refunds we deserve. read more

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I had high hopes for this place, but was very disappointed. My friend and I booked a one day stay and had a massage upon arrival. The wellness staff was very sweet and welcoming. Now the massage itself was not worth $180 plus additional fees which brought it to a total around $220. For a wellness resort, I expected the quality and technique to be much better. In regards to the amenities they also lacked in that department. Things were either broken or not present including the jacuzzi, hot tub and steam rooms. They have such a beautiful pool but was freezing cold when you stepped in. How is the only pool in the facility not heated in the middle of winter. I will say I took a yoga class Sunday morning, which was great the instructor was lovely (unlike the meditation class I took the night before). So basically, you're paying for a spacious resort with a nice view that has overpriced and low quality services. Definitely not worth it. read more

Well... we would like to give Yo1 a better review however this establishment is poorly managed and many of the amenities that were advertised were not working. It's also VERY overpriced. In addition to that, I did not notice any handicap parking, not that we were in need of that, and many guests left their vehicles parked overnight in the loading zone. (the hotel seemed to be fine with that).... The services such as massages and consultations, in our opinion were overpriced and not that good, only mediocre. We got the impression that the massage therapist were not licensed as advertised. The consultation was something that we felt could have been gotten online. I hate saying that... The staff had a stressed out demeanour and seemed over worked, with the exception of the yoga classes. Yo1 is advertised as a healing place where you can connect your mind and body. In the spirit of that I must list a few things we liked, the grounds are beautiful and the room was very nice and clean. However as I stated before things like the sauna and hot tub were not working and it appeared as if they were not working for some time and it appeared as if there was no commitment to fixing them any time soon when we asked. The supposedly therapy food menu was as advertised on the night we arrived however that changed the next days as there was a big party that arrived. The menu changed to something less than vegetarian. I suspect I got food poisoning and I ended up in the emergency room the day after we left... The dining areas came off as chaotic and unorganised. In conclusion, we strongly suggest calling ahead to make sure everything is working and in order before you book a stay at this place and make sure there are not any other parties that might disrupt a mind - body connection retreat that Yo1 supposedly offers. read more

YO1 Wellness Resort - The back of Yo1 - Ayurveda Near Me - Monticello, New York

We went to Yo1 one last weekend and it was an amazing experience! We were looking for a weekend getaway that was both relaxing and not too far - and this place delivered. The hotel was immaculate and they constantly had staff cleaning. They offered a bunch of classes to choose from (from yoga to meditation to sound healing), a game room, a spa (where we indulged in massages), pre fixe vegetarian dinners, and an incredible breakfast buffet spread. The staff was super nice and very accommodating, especially Michael at the front desk. They offer a nightly movie in their theater, and that night we were the only ones who showed up. Michael was nice enough to oblige our request to change the movie . He was an absolute pleasure to deal with and made our stay that much better. We can't wait to go back! read more

YO1 Wellness Resort - The chakra room - Ayurveda Near Me - Monticello, New York

TLDR; overpriced for a "resort" that is NOT maintained, has skeleton staff, broken amenities, and an owner who does not care about the guests. My daughter and I came all the way from California expecting a once-in-a-lifetime retreat, but the expectations were far from met. For the very high priced stay, the experience was entirely underwhelming - especially compared to other "top resorts". Upon arrival, we were very disappointed. The resort looked like a ghost town. There was nobody there to greet us or help with bags. There was one woman sitting at the front desk to check us in, however she failed to tell us any pertinent information (namely, the WiFi code, that breakfast was included, the hours for amenities, etc.). I went to bring the bags in, but struggled to open the door while maneuvering the cart in from the frigid winter air. Nobody made any effort to help - the woman at the front desk just sat and watched me struggle, even though there were no other guests waiting in line. Upon arriving to our room, my daughter tried to get on the WiFi for an important work call, at which point we realized that there was no information on how to access the WiFi or even how to call down to reception. My daughter used her phone to go to the website and found a reservations phone number listed there. I called this number, and the reservations agent listed three possible multi-digit extensions for me to try. On the second attempt, I finally got a hold of the woman at the front desk. She told me to come down to the lobby to take a picture of the WiFi code. Seriously? I then asked if it would be possible to get a mini fridge in the room for medicinal purposes. She informed me that it would cost an additional $25 per night, which I agreed to. After waiting an hour, I called back down to remind her that I had requested a mini fridge. Have I mentioned there is nobody else staying at this resort? She told me that she would check to see if there were any available. Excuse me? An hour ago, you had told me you would send one up. Finally, another 20-30 min later, a housekeeper arrived with a mini fridge. At this point, we decided to check out the amenities. We passed through the locker room, where we were appalled to see that FOUR of the seven toilets were "out of order", THREE of the five sinks weren't working, the mineral hot tub heater had broken and was now a "cold tub", and the reception area sign had not been kept up (see attached photos). Needless to say, the place has NOT been maintained. These complaints were just the beginning - the WiFi did not work, the gym equipment was broken (and quite honestly, a safety hazard and liability), the room was never cleaned during our stay, COVID signs have not been taken down, the carpets are stained throughout, the trails are not maintained, there is NO golf course as advertised, and the yoga mats and blankets are not sanitized or cleaned. We later learned that these issues were not a result of us coming during the off-season. The maintenance staff has been fired, there are two housekeepers total on the large property, and there was no manager present for us to speak to. Apparently, the owner was on site, but he refuses to speak to guests. I will say that the few staff on site were quite pleasant, and the Neti Kriya and Gong Immersions were enjoyable. It is horrible to see the potential be completely overthrown by the management and lack of maintenance. We feel taken advantage of. They sell the experience as one thing (with golf courses, fresh juices, hot tubs, and top service), but this is a lie given the current situation. read more

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Omg! The worst place ever!!!!!!!Stay away!!Rooms dirty, carpet stained , disgusting chaise, very rude guy in the front desk.Many amenities as you can see on a website but most of them not working/ closed/ or not in use. COMPLETELY WASTE OF MONEY!!! read more

YO1 Wellness Resort - Dirty carpet - Ayurveda Near Me - Monticello, New York

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An adults only spa resort within 2 hours of nyc - Pros Beautiful grounds, clean spacious modern rooms and bathrooms. Even with room rate only, yoga classes are complimentary. The teacher I had for hatha yoga was funny and hands on. Staff was kind and courteous Cons The name of the resort is confusing and hard to remember The perfume or scent in lobby triggered my allergies Bathrooms weren't maintained constantly Wish there were more midday activities read more

My husband and I love the Wellness Resort. It was a peaceful , tranquil experience with amazing , delicious vegetarian food. There were a lot of options to choose from when it comes to choosing the therapist, yoga and meditation classes. The quality care as fantastic and flexible offering help and accomodation when needed. The manager was amazing and extremely helpful. I love that it is holistic and involves around mind, body and spirit total wellness, with beautiful nature, mountains and like-minded individuals to connect and nurioush mind, body and soul. Definitely, we are going back there. read more

BEWARE!!! This facility is going through foreclosure and you can tell they are saving money at every turn. The grounds and hotel are lovely, but the service was abominable because it is so understaffed. Meals only happen during very limited hours and while they are mostly vegetarian and vegan I wouldn't call them healthy or especially creative. Many are greasy and over-salted. By my second night, my stomach was so upset that I was up all night sick. I suspect I got food poisoning at one of the meals. One night there were only 2 people working dinner. They tried, but it's hard to provide any level of service when you don't have enough staff. In terms of spa services, they were impossible to book because they were so short staffed and even though I booked them two weeks in advance I was told that one was canceled because the therapist didn't show up. Everyone working there seemed frazzled and angry. A few tried to be pleasant but most were either resigned to not being able to help you or actively hostile. It's a nice facility and I'm sure it could be turned into something that more resembles a high-end spa facility, but I wouldn't risk it under the current ownership. read more

Avoid this resort at all costs! I came here this past weekend with my mom and a couple family friends, so we were looking forward to a relaxing girls weekend. We were most excited about the jacuzzi, so we weren't happy when we got there and saw a "This Area Closed" sign. Apparently the main jacuzzi wasn't working, which they should've let us know prior to our trip since this is one of the main amenities that is included when you book their room. There's another jacuzzi in the locker room, but you have to pay for it. We figured they would work with us and allow us to use this jacuzzi just for an hour or 2, since the main one was broken, but they gave us a very difficult time. The lady at the front desk (I can't remember her name, but she had long blonde wavy hair) gave us an attitude the whole time. When we asked to speak directly to the owner, he said he would come meet us at 5pm that day to talk, but he "forgot" and ended up not showing. Talk about some great management. It's disappointing because my parents come here every couple of months and I've been looking for a nice wellness resort to visit with my friends, but we will never come back. Would not have paid so much money for their room if we knew half the facilities would be broken. We even spoke to a few of the other guests staying there, and they were all disappointed as well about the fact that so many facilities were not working. At least send an email to your guests beforehand or compensate another way. I don't recommend this resort at all. read more

YO1 Wellness Resort - Ayurveda Near Me - Monticello, New York

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Sadly. I do not recommend this resort for anything. Totally bizarre and creepy experience. Huge resort with a handful of guests sitting around in complete silence. And not the good kind. The classes are short and uneventful. Amenities are not as described and in disrepair. Food is mediocre. There's a lake but that's it. The manager will not help you or rectify concerns so if you have one , she will ignore your phone calls and is not empowered to assist you anyway. The place has been in foreclosure. I wish I knew that before I booked. Spare yourself. Don't go. Find somewhere worth your time. You deserve better! read more

I can't understand how anyone would give this resort a positive review. We were just there over July 4th and it was a bizarre experience to say the least. Robert in the dining room was very sweet and friendly and did his best to accommodate us when we were dining. Our room was clean - I will give you that but as the other reviewers wrote, the place was in disrepair and most of the services were only being offered on the weekends. It's has a huge spa but nothing seemed to be working the way they should. The food was advertised as vegan and the flavor was mediocre. If you are interested in a quick getaway with amazing services and hospitality, try Glenmere mansion in Chester NY. read more

Awful, awful place. I got into a car accident that left me stranded in Monticello. I found this place on Priceline and booked a room there out of pure necessity even though they were charging $500/night. Nowhere on its advertising did it state that children were not allowed. I got to the property with my 10 year old son an hour after I made the reservation and they did not allow us on the property. I repeat, they did not state on Priceline that children were not allowed. In addition, they even state, "free cancellation" for reservations on the date of, which is a complete lie. When I tried to get a refund, they were so incredibly rude, it was shocking- forget just lacking in professionalism- but shocking in a basic human sense. They never gave me my money back. Terrible place. I do not recommend it. Total scam artists. Disgusting. read more

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I DO NOT RECOMMEND THIS PLACE! If I could I would leave 0 stars. I chose to book a weekend stay for me and my wife for her birthday thinking it would be a nice relaxing escape. Based on their advertising it seems like a state of the art wellness center but we soon found out that it is a fake and false advertising. The facility is huge and understaffed and not well maintained (many things are "out of order"). No room service at all?!? Cant bring up food and they don't even clean the room! We had to call and even then they only brought us towels and even after we asked them to clean the waste basket they left smelly garbage behind! What am I paying for? At breakfast we find out that the orange juice is served from a box? You call yourself a wellness center and pride your self on your healthy meals but can't provide fresh squeezed OJ!? We signed up for a Henna session and waited 25 minutes in a room as instructed and no one ever showed up! Worst of all I had booked a couples message for my wife's birthday and when we arrive we are told there was an error made and that the time slot is not available. We are offered a later time but we had to leave to drive home so it didn't work for us and when we asked to speak to a manager we were told they were in a meeting and directed to speak to the receptionist who was rude and accused us of lying!!! The most unprofessional staff! TO SUMMARIZE: This place is pretending to be something they are not. They have no respect for their guest time. It is unnecessarily expensive, understaffed, poorly managed, and unwilling to take responsibility for their mistakes. read more

I was a stressed out NYC musician and stumbled upon this place on the internet. Absolutely first rate. Clean, modern, peaceful. Excellent massage, yoga, and vibe. I'm going back . read more

So, like many other people, I heard about this spot via Instagram- I probably should have checked more about it on Yelp because this was a great example of how deceiving IG can be. This place has a lot of potential, but there were so many little things and the price point that made it lose stars. For starters, we arrived on a Thursday and there were a lot of things closed or broken. There weren't many classes available, the juice place(s) were closed, and there wasn't communication between the hotel staff and the treatment reservation side. It was also hard to find anyone who worked there, so it was empty and hard to find someone if you had any questions. The space/campus is HUGE! This is definitely where you would want to come if you truly want a refreshing escape - however, there aren't enough staff or people around to help. The sauna's were broken, the pool/jacuzzi in the women's locker room was broken, and it could have been a little cleaner: ie: floors of the yoga room and gym were pretty dusty. The massage and acupuncture weren't the best- the talking/getting to know what pretty cold, wasn't really welcoming, usually spas have people who love wellness and are excited to be there with you- that feeling was not there. The acupuncture and massage rooms also didn't feel the cleanest. I did enjoy the movie night they had, the meals were delicious, and the waiting staff were super nice. The room was great! Huge, beautiful, great bathroom space. Again, the price they charge does not meet the services/expectations. I would like this place to succeed as they really do have so much potential, but if they don't make changes I don't think they will survive much longer. read more

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I hesitated to stay here because of some of the reviews, but it was FABULOUS! YO1 was clean, spacious, and luxurious with an incredible breakfast buffet and an accomodating staff. I can't wait to go back! read more

Don't come here if you want service and a hotel.!!! I booked 5 nights they didn't tell me that a hotel has no service.... They won't come and clean the room, the excuse, COVID.... No toilet paper my room was mot clean the balcony was filthy and at the front desk there only one person to talk to and by 6 no one was there I needed sheets blanket but no oNE to talk too... If you want to get sick come here... the place is dirty, run down, there's no staff... everyone is rude and you have to fight for everything you want... Do yourself a favor and find a real luxury place as this isn't it...!!! read more

SAVE YOUR MONEY. I keep giving this place another chance because I want them to improve!!!! It was lovely pre-COVID but has gone to disrepair over the years. UNDERSTAFFED is a kind way to say it. It is not clean. MOST OF the services are NOT OPEN. HOT TUB IN POOL not working. No heat. Hot tub in locker was not hot and now a "cold plunge" but not cold enough to be a cold plunge. JUICE bar - not open during weekdays, the TEA BAR snack spot NOT OPEN. ONE yoga class at 8am and not necessarily classes in afternoon unless you get a "bonus class". Shower in our room had hair in the drain and peeled caulking with more than enough rooms available. (They did move us - though). A garbage can in the middle of the elevator hallway to catch rainwater (front desk said that just happened with the rain) looking thru old texts it was there for months. What was once a beautiful water installation in the atrium is filthy. Water looks coffee colored. Front desk staff not very nice at all. Smiled while being insulting and rude. Lies and tried to explain things away. NO WIFI in the rooms and barely any in the hotel and cell service is spotty at best. I couldn't deliver a work project because WiFi was a disaster and lost income because of it. The spa services were not amazing. Besides the locker room smelling like mold and mildew (removing the stained and smelly carpet would help) and no spa attendant and bathroom stalls with signs saying out of order. One massage (booked as hot stone) was good and as expected and the other one booked was supposed to be traditional Swedish but masseuse had their own style (not Swedish) and unfortunately left me with bruises and not as expected at all ($180) but was a nice person and I felt bad saying anything) This was supposed to be a relaxing overnight with daughter and she kept saying "why doesn't anything work here?" The only positives were that the rooms are indeed spacious (if not clean enough) and the food was still yummy vegan and the staff in the restaurant were VERY kind and attentive. The new woman who is working as soa concierge was lovely. She listened to complaints and let me use her office space to try for WiFi. She is a gem. Last time I stayed the during the winter they had no water due to a plumbing issue - I gave the hotel another try. NOT AGAIN. read more

YO1 Wellness Resort - Catching rainwater right in front of elevator. Been there for a long time as per other reviews - Ayurveda Near Me - Monticello, New York

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I truly want to thank every single employee there that I met over the BEST weekend getaway at YO1: Lena, Kaylan, Robert, Jamica, "Chef", Torguy, Lauren, Jessica, and staff!!! (sorry If I misspelled any names!) Everyone went ABOVE AND BEYOND to ensure we had a great stay! I mean I have never had such service not even at the Plaza Hotel in Manhattan or the Waldorf Astoria in Beverly Hills! The facility was SO CLEAN! The amenities were endless! They had top of the line rooms that were so spacious and a great place to relax in! We had a room that over looked the private lake and a trail. JUST STANDING IN YOUR ROOM IS PEACEFUL! They provided French soap, shampoo, conditioner, scrub bar, and lotion (this is important for me as I am very picky as to what I put on my skin!). The bathroom had a double sink, the shower was HUGE!! MY FAVORITE- the tea bar in your room!!! Every morning I woke up and made myself a tea with the electric tea kettle and also a couple hours before bed! I was in heaven!!! MY HUSBAND DID NOT DO ANY WORK FOR 2 DAYS!! FIRST TIME IN HIS LIFE! THANKS TO YO1!!!! I used the jacuzzi, the sauna, steam room, massage, facial and the pool- All of which was so clean and so great!!!!!!! Went to the gym and they had top of the line treadmills, gym equipment, and towel service! They had bicycle rentals so you can ride on the trail by the lake! The gym was AMAZING!!!! It overlooked the lake and it was so perfect!!! Big glass windows! It was a great view to enjoy while running! After my work out I would head to the juice bar and enjoy a freshly made juice drink (I think I got the Hydr8 and the green cleanse!) They had amazing Vegan food for breakfast lunch and dinner ( with the exception of eggs! Thank god!) They had a party for the staff and guests for the 4th or July weekend!! Had a DJ (GREAT MUSIC!) everyone was dancing! BBQ!!! And they provided our very own PRIVATE FIRE WORK SHOW OVERLOOKING THE LAKE!!!! We had no idea that they were throwing this! The whole place was relaxing and peaceful! Whether you were in the lobby, in your room, outside, in the hallway, the locker room... The great part is that they make sure that the facility is not over-crowded so that they are able to fully accommodate you to the fullest! Thank you for everything! We will see you again soon!!! HYATT + JEFFREY read more

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