Went there today and left in a complete rage.
Was asked what flavor ice cream, i replied toffee, it was for my 4 year old son, she then handed him the ice cream on a cone, which we didnt ask for, he wanted it in a tub as its not as messy, she took it back and put it into a tub and muttered something to her co-worker in some other language. For my second son I was served by the second woman wearing glasses, who was exceptionally rude from here on, she asked what flavour and then shouted TUB or CONE. I asked for a tub again, she asked if I wanted any toppings and I said chocolate, she put some chocolate sauce on it then my 3 year old son asked if could have some sprinkles, she refused to spread any sprinkles over it saying sprinkles go on before sauce, I said he doesnt care but she still refused, she then tried to charge me twice the price for it and i had to ask her why it cost twice as much as my 4 year olds son, she said it was a mistake and handed the cash back to me with out saying sorry or thanks or anything.
In ireland we are used to people at least treating their customers with some sort of respect, but to behave like that and to refuse to put a couple of sprinkles on ice cream for a 3 year old child just simply beggars belief.
NEVER AGAIN. read more