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Yi Tom, MD

4.3 (23 reviews)
Closed 9:00 am - 2:00 pm
Updated 3 weeks ago

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3 years ago

Dr Tom Yi and Diana is the best place for care. I'm always attended on time with exemplary care.

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Review Highlights - Yi Tom, MD

Diana front desk is also very personable and accommodating,goes out of her way as well to assist with your needs.

Mentioned in 3 reviews

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Huntington Family Medicine

Huntington Family Medicine

(146 reviews)

Going to add to all the consistent reviews here and intend to file a formal complaint…read more Working mom of littles who took time off work to be at my physical this afternoon. I ran in and looked at my phone what was 1:34- with my appointment at 1:30. The "medical assistant" Ashley did not make any eye contact with me, say hello or address me by name. She is usually this terrible, rude and abrasive - the only reason I have stayed this long with this office is for Dr. Sheldon- but now I am done. She was just staring at her screen typing, 0 eye contact. Said its 1:37, your appointment is cancelled. We have no grace period. I was still in awe and how cold and rude she was. She came back to say I would have to sit and wait another 2 hours for my appt to be pushed to 3:30. I asked to speak with a manager, the usual made up response " she is not available" I asked where in their policy or contract does it state there is no grace period? Could there be some exception? I am a long time established patient, and it was completely empty. She said you signed something that there is no grace period. I did? Please show me such documentation, or documentation which reflects your office 0 grace period/policy. She started to scramble to print something on their office policy. She could not make sense of what she printed, what so ever. So she walked up to another employee, pointed to language, and her co-worker was just as clueless. I was never given that documentation about this policy. Her "supervisor" Claudia came back stating I was giving her employee a hard time, and also told me to sit and wait for said "office policy" Ashley's demeanor was terrible, so incredibly rude- 0 empathy for working in a doctors office around sick or fragile people. Claudia was just as bad, terrible manners, agressive with no solution despite being a manager. You would think shed approach me with a different mentality to make the alleviate the situation- they probably do this every day. Deflect. I hope there are some repercussion for the way they treat people, and will work on elevating this concern so there are some changes that do not affect others like me. If i could do 0 stars I would, have some compassion and grace.

You can no longer talk to a real person on their phone line unless you need a same day appointment…read more In order to schedule a regular appointment you need to fill out a long form and wait for them to get back to you. Incredibly silly to me. No longer a patient because of this. The doctors themselves are fine just the office is rough to deal with.

Elana Sheldon, MD - Huntington Family Medicine

Elana Sheldon, MD - Huntington Family Medicine

(21 reviews)

This review is for Dr. Sheldons office staff pertaining to:…read moreAshley the "medical assistant" Claudia "the office supervisor" Going to add to all the consistent reviews here and intend to file a formal complaint. Working mom of littles who took time off work to be at my physical this afternoon. I ran in and looked at my phone what was 1:34- with my appointment at 1:30. The "medical assistant" Ashley did not make any eye contact with me, say hello or address me by name. She is usually this terrible, rude and abrasive - the only reason I have stayed this long with this office is for Dr. Sheldon- but now I am done. She was just staring at her screen typing, 0 eye contact. Said its 1:37, your appointment is cancelled. We have no grace period. I was still in awe and how cold and rude she was. She came back to say I would have to sit and wait another 2 hours for my appt to be pushed to 3:30. I asked to speak with a manager, the usual made up response " she is not available" I asked where in their policy or contract does it state there is no grace period? Could there be some exception? I am a long time established patient, and it was completely empty. She said you signed something that there is no grace period. I did? Please show me such documentation, or documentation which reflects your office 0 grace period/policy. She started to scramble to print something on their office policy. She could not make sense of what she printed, what so ever. So she walked up to another employee, pointed to language, and her co-worker was just as clueless. I was never given that documentation about this policy. Her "supervisor" Claudia came back stating I was giving her employee a hard time, and also told me to sit and wait for said "office policy" Ashley's demeanor was terrible, so incredibly rude- 0 empathy for working in a doctors office around sick or fragile people. Claudia was just as bad, terrible manners, agressive with no solution despite being a manager. You would think shed approach me with a different mentality to make the alleviate the situation- they probably do this every day. Deflect. I hope there are some repercussion for the way they treat people, and will work on elevating this concern so there are some changes that do not affect others like me. If i could do 0 stars I would, have some compassion and grace.

While the practice has some excellent doctors, Elana Sheldon stands out for the wrong reasons. Her…read morecondescending demeanor and lack of bedside manner are concerning. Recently, she made both an ethical and medical error, which unfortunately is not an isolated incident. She has been known to fat-shame patients and promote unrealistic BMI targets. Additionally, her communication style often includes eye-rolling and dismissive remarks, which leaves patients feeling belittled and unheard. Steer clear.

W Geriatrics - Dr. Theresa Wong looks forward to providing peace of mind for you or your loved ones

W Geriatrics

(13 reviews)

Dr. Wong is an excellent and compassionate primary care geriatric physician who provides responsive…read moreand thorough medical care. She is fluent in Mandarin Chinese and can communicate seamlessly with Chinese-speaking patients and understand their lifestyle habits. Her administrative procedures enabled me to sign up my elder relative for her services very easily through the user-friendly appointment webpages and online payment set-up. We received a free consultation prior to registering for the subscription, which allowed us an opportunity to evaluate Dr. Wong's expertise and decide that her professional training and clear communication style suited my relative's medical care needs. Dr. Wong differentiates herself from every other primary physician I have met because she is accessible 24/7, especially during emergencies or complex medical situations. We can contact her through phone or email anytime and she is extremely responsive. She also proactively advocates for her patients' rights and takes the time to explain in thorough detail complex diagnoses. When my relative underwent an intensive surgical procedure, Dr. Wong was available every step of the long procedure and long recovery period to answer questions on side effects, adjust medication, and prescribe additional medication when appropriate. Dr. Wong also communicated and interfaced with the other doctors/ specialists to advocate on behalf of her patient during a stressful period of time so that the patient could focus on recovery. Finally, Dr. Wong administers medical care with unfaltering precision and a holistic consideration of the patient's entire medical background. Her advice and diagnoses demonstrate that she deeply understands her patient's medical history, current ailments, and what treatment is most effective and appropriate for this particular individual patient. My family is very grateful to Dr. Wong and her excellent practice!

In today's healthcare, there are too many cooks in the kitchen and everyone, especially older…read moreadults can benefit from an expert to help guide informed care and finding the appropriate support. Dr Wong is so caring and thinks about what we need before we do. She is a fully credentialed Geriatrician ( not easy to find these days). And most of all, she has a special ability to support good care in the right way at the right time. She's helped us through critical and challenging times and keeps a good eye on things when things are stable. I have worked in geriatrics for 35 years and I would recommend Dr Wong for anyone seeking Geriatrics care or any one seeking Geriatrics care for their loved ones.

Mindful Medicine by Dr. Tina Godwin

Mindful Medicine by Dr. Tina Godwin

(3 reviews)

5 stars is not a high enough rating to give Dr Godwin. I have been in healthcare for 30 years and…read morecome across many Doctors, Hospitals, Medical Groups etc. By far Dr Godwin is top notch. She is caring , attentive and has always gone above and beyond what we have been forced to be accustomed to in modern medicine. While most physicians are tasked with seeing many patients per day in a traditional office setting , Dr Godwin still took the time to get to know me. Both my physical and mental health. Treating me as a "whole person". I'm excited that Dr Godwin is now is now in her own practice! This will allow her the freedom to practice medicine the way it benefits her patients. Our last visit was virtual and it went to one hour. I didn't feel one bit rushed. She asked me very pointed questions that helped determine appropriate next steps for treatments. Our next visit will be in person. As she conducts virtual, telephone and in person appointments. I'm happy and very much at ease knowing that I have such an amazing Physician helping guide me through my health journey. I will remain her patient as long as she will continue to practice medicine !

I was with Dr. Godwin at her practice at Pasadena's Huntington Family Medicine prior to her move to…read morepracticing independently. She has been an essential part of my family's medical care and has been a God send for my wife. We honestly cannot thank her enough for her care and her ability to ask the thorough in depth questions which matter. If it wasn't for her thoughtfulness and true care, life would have been much different then where we are today. Now, following her to her new practice, I've had a one on one meetings with Dr. Godwin which has allowed for even more time and even more in depth analysis of our medical journey. She leaves no stone unturned and she makes us feel as if she is always thinking about us. I even receive text messages or emails following up with further ideas or how we are doing. I thank her for amazing service and can only recommend her above and beyond any doctor I have been with. Thank you Dr. Godwin, we need more doctors like you in this world.

Yi Tom, MD - familydr - Updated May 2026

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