I can't leave a second review on Google, so I'll do it here. Staff is amazing, did everything as asked. I loved being there, could relax and i am satisfied with results. The best i've seen in America. Thank you, guys!!! read more

YH's Nail - Nail Salons Near Me - Monroe, New York

I have been going here for years and my nails always look good and everyone is so nice

I came here for a full new acrylic set and was really disappointed with both the pricing and the quality of the service. Before starting, I showed the nail tech a photo of the style I wanted. She told me a French tip would cost $10 extra, even though the large sign on the wall with NEW and UPDATED prices clearly listed French tips as $7. When I politely pointed this out, she said, "For your set it's $10," even though the French tip was only on 8 out of 10 fingers. Then she added that the simple design I wanted would be another $7, and once she got to shaping, she told me there was yet another extra charge for shaped nails, even though I only wanted a basic almond shape. With all these unexpected upcharges, you'd think the work would at least be flawless, but it wasn't. I got cut during the process, one nail is visibly crooked, the French tips are uneven, and the shaping itself is inconsistent. I've never had an experience like this at any other salon. Too many surprise fees, and the end result wasn't even done properly. Definitely won't be returning. read more

I was expecting much worse when I came in here. Although the woman in the front seat seems rude or she just ignored/was rude to me. The guy complimented my hair then asked if it was mine. I BET no other group if people get asked this rude and invasive question. Other than that the woman who did my nails said in the 2nd seat from the door and she was meticulous and my nails came out pretty nice. I have since gone 2 more times. The 2nd time was also pretty good. The last time I went I get the feeling the guy was new to nails or nail design and I honestly believe he was ignoring me when I spoke to him and that's not okay. I didn't get the stiletto nails I told him I had. To me this looks more Almond-like. However, he insisted on filing away. The 1st design wasn't what I asked for so I settled for dots on the other hand which are awkwardly placed. read more

YH's Nail - The 3rd trip to the salon. - Nail Salons Near Me - Monroe, New York

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I come here often. Overall it's always a great experience. They all do wonderful aula I just wish they would do thinner layers. It's hard with gel fill in but they steer away from quality acrylics. Satisfied customer read more

YH's Nail - Nail gel fill manicure. - Nail Salons Near Me - Monroe, New York

"SINA". Is my girl. She is fast and also eager to please. Love her. I don't wanna post this because I don't want her to get too busy. Lol but I have to give her credit. My girl is gone. Why do they do that ? read more

YH's Nail - Nail Salons Near Me - Monroe, New York

Its a hit or miss here. Some nails are thorough others not so much. New techs seems to be doing better. Have been visiting for one year for acrylic and gel. One critical thing here is when you question what you are paying for or if there is a-price change, they speak to you as you are an idiot, or speak about you in their native language and then laugh and look at you as the do. I have considered looking into a new place as this occurred twice. Also the harassment about tipping is not how things should be done. So If had 109.00 worth things done for myself and daughter, I had to tip 4 people I gave pedicure techs 7.00 each thats 14.00 and nail techs 7.00 each another 14.00 the manager had the nerve to ask " only 7.? Thats 28.00 in tips alone. Never question your customer tips are appreciated not mandatory. read more

Asked to get a soak off for my acrylics, they took them off with a metro card. The guy who did it ASKED me to tip him when he didn't do what I wanted. Had to pay $10. Ridiculous. read more

I was a walk in on a Sunday. My nails were a mess and I had just flown to NY for a wedding. The folks there were nice and polite, they did an excellent job on my nails ( basic manicure, clear polish). Very reasonable. If I lived in the area they would be my go to. read more

The most horrible experience I've ever had! It's started with waiting 45 minutes for my appt which was scheduled for 2:00pm! I wasn't given the chance to say how long i wanted my nails to be other than after they were clipped and then they had the F****** Nerve to charge 60 dollars for their disgusting work! I'll be going back to my original nail salon in Riverdale!!!!! read more

YH's Nail - Horrible, Terrible! Dying to take them off! - Nail Salons Near Me - Monroe, New York

I witnessed the salon deny an elderly woman on oxygen a simple manicure. I witnessed her confirm verbally with them that she had called before she came in. I saw her wait an hour, getting up (not easy) to ask when they would take her as they let others in front of her who they said had appointments. This woman was a religious woman, wore her mask over her oxygen tubes through her nose, I can not say for sure this involved any type of prejudice but it was sad to see that she may have been treating this way because of this. I hope not. She was soft spoken and treated those she spoke to respectfully. I said something to the woman before she finally left without services, to stay, but she was practically crying when she walked out. I hope that this was a very unusual event that occurs at this salon, it was my first and likely last time there. My fill and pedicure were good and deserves more than the one star, but humanity matters more. read more

If I could give this place no stars I would. I came in last night to have my nails just manicured and cleaned up, no polish nothing. I get my Gels in NYC (and for good reason) I just needed something in between for a few days. The manicurist cut all my long nails off and grinded down on my skin on the ones that were short. They became uneven and beyond repair. Then, the manager came over and started doing my nails and was doing an equally as bad job. My nails look disgusting, no care or professionalism was put into my service. Will never be back. Ever. read more

Honestly not my favorite place she tried to cut my long acrylics after I said no and painted my nails poorly and some are matte have specs of something etc read more

YH's Nail - Nail Salons Near Me - Monroe, New York

Been doing my nails here for about two years. At first I really loved it mainly for the cleanliness. But the more I go, the more I realize how unskilled, rushed, and condescending many of the workers here are. I've noticed the membership vow of providing free ten min massages is a marketing scheme and workers are reluctant to provide this service. Get ready to hear snide remarks and looks if you request this service. They assume Americans only speak English, so they speak freely in Mandarin. Also, the wait time is ridiculous even if you have a reservation. It's just not worth it. Update... I gave it another try. A man named Thomas did a really good job on my nails. I think I'll stick with appointments with him from now on. read more

My 15 year old daughter was told by the owner/manager if she does not give a tip she will not be allowed back to get her nails. Thats extremely inappropriate!!! I even believe there is some borderline racism involved in her demand for a tip. OF course she left before she could feel my wrath.. Ill catch up with her another time. Now they have lost FIVE CUSTOMERS!!! read more

Clean and pretty nail place , nails aren't perfect tho! A good pedicure but the people are too pushy when your trying to pick a color they just want to get you in and out as soon as possible & it's not relaxing when you get that vibe. Also only one of the girls speaks English which is hard when your trying to tell your nail guy how exactly you want your nails ! Wish they would not rush people as soon as they walk in and acrylics are not all even some crooked. read more

YH's Nail - Nail Salons Near Me - Monroe, New York

This is the only place I trust to do my nails. Friendly and professional!! Definitely recommend. read more

YH's Nail - Nail Salons Near Me - Monroe, New York

My friend treated me to a pedi for my birthday. We didn't have to wait long. The tech didn't soak my feet, he rub some lotion and hot rocks on my legs for about one minute. He proceeded to paint my nails without cutting the cuticles or trimming them. I stopped him and told him too. My first pedi since covid. whole pedi was about 20 mins, 10 0f them was used under the dryer. SOOOOOOOOOOOO disappointed. read more

So a update on this place . I have came back a couple of times and it seems like there prices are getting higher and higher and I am a regular customer , not anymore after the fact my nails always break and the gel nail polish always comes off within a few days . I love this place , I always come here and get my nails , eye brows and sometimes a massage . The people are really nice and they actually talk with you . They even give you a card for how many times you go there . Aslo there have all new package sterile to do your nails and feet . VERY CLEAN and GREAT PRICE. read more

Went there with a previous appointment for a pedi and gel manicure. I did not feel welcomed and the worker started to speak in her language and had attitude. They had customers walking right past me who asked for service without appt. I felt they were discriminating. Goes without saying I never returned and made sure to not recommend to anyone. read more

Soooo I live in Monroe NY and I frequent Y&H nail salon. When I say prejudiced I mean PREJUDICED!!! Upon arrival I stood at the desk and was never asked what I was there for. I made a 2 o'clock appt, only to be told the tech was at lunch. When I asked what time she would return the response was "she'll be back". When I noted that I made an appt, I was told if I wanted to, I could wait. Meanwhile this is the same woman, who when I was once late for an appt gave me an entire speech about the very inconvenience of being late for an appt. Two minutes later a white woman walks in and is greeted with "hello, how can I help you today? Two minutes after, the very same thing. This owner has a nasty attitude and is clearly racist. This is not a place I would recommend to any person of color if you plan on being treated with common decency. read more

Well I have come to this salon in the past for years but quality of service slowly began to dwindle. A new spa opened up and a tried it a few times and it was great so I started going there. but couldn't book an appointment in time for my trip. So I came back to this YH nails. They did great! So I decided to come back again thinking the service had improved Unfortunately for them when I came back again it was a disaster. I waited 30 mins before I was asked what I needed then proceeded to wait an additional 45 minutes (and that being generous-but it was Sunday so gotta cut them some slack) well I asked for a pedicure and full set but coffin tips )as it was time for a new set).The girl proceeded to glue on the tips and I said I asked for coffin. She said we don't hVe them but don't worry I will shape them. I was weary because it's a very specific shape and filing too much on one side can make it look completely off. And well it did. I mention more then a few times they need to be even and she said I'm not done. She went to go paint and I said ma'am they aren't even and she got up and disappeared to the back for 10 minutes. Meanwhile another older male came up (been there for years) and asked what was wrong and I explained and he huffed and walked away. So at this point I realized why I left his salon in the first place. On top of the fact she didn't clean or cut my cuticles, after failing to even out my nails . But literally had some one sit next to me and began to work on her nails while she was attempting to finish mine. I was suppose to get a pedicure after to match the color but after a hour of wAiting I just left . I'm so dissatisfied and disappointed. This use to be a great place. Maybe they need to change the workers who take pride in their job bc they clearly suck at customer service, and being professional but will give you a major attitude when you ask them to correct something your paying for. read more

Very clean place and great massage but there are several technicians there that do have an attitude...especially when you do not want to cut your nails, or make a request to change the shape of your nail. We need a new nail Salon in the area read more

Pedicure was very violent... I'm not exaggerating I feel like he was pulling off my nails. I'm surprised I'm not bleeding. My acrylic nails are crooked. I'm going to Chester or Newburgh next time. They were very clean and the massage woman was great! Because of my crooked nails, unfortunately I won't be returning. read more

The owner is very rude to customers so I can just imagine how she treats her employees. Terrible at keeping appointments. Owner will double book you and then try to hand you off to another nail tech. There are so many other places to go then here ..so run, don't walk away. If I could there would be a no star rating. read more

Called ahead on two different times and was able to be seen when I wanted to! First was for 4 pedicures the day before Christmas Eve, we were all able to be seen and sat next to each other which was great. The pedicures were all very good! Second time was a few days after Christmas for a few different services and again we were all able to be seen which I was very happy about. I was visiting from out of state and was very pleased with the dip powder, both how it came out and the cost! read more

They are so rude. Why bother to make an appointment and still have to wait 20min? I've been getting gels for 8 years, my nails never broke before I started going here. I'm new to the area and so my search for a new nail salon continues :( read more

NEVER AGAIN. I'm disappointed, but not surprised at the decline in customer service at YH. It started a couple weeks ago when my daughter came in for a fill and was treated VERY POORLY by the female tech (the one who greets u at the door). I was there, sitting beside her as this woman abrasively waved her off to wash her hands, repeatedly paused then gave an evil eye as she tugged at her hands to keep them straight, and finally shooed her away to sit under the nail dryer. I chalked it up as a bad day and told my daughter she should be more still next time. I even asked what SHE could have done to piss this lady off so badly. Well, FF to today. Went in, all smiles and asked for a fill in for daughter. We sit. THREE (3) other women come in (NO APPOINTMENT). 20 minutes go by. The tech calls the 3 women to be seated as well as my daughter, yet they were taken care of immediately. I POLITELY ask, "how many minutes for fill?" Tech: They are only getting color. ME (more FIRMLY): HOW MANY MINUTES? Tech (already annoyed at me. Oh, the GALL I ask): 5 minutes! WTF. In most professional nail salons, the customer is advised beforehand of a long wait or a short one, as lady #3 was advised. IN MOST PROFESSIONAL SALONS, the tech will even let u know why 3 PEOPLE ARE BEING SERVICED BEFORE YOU!! I'm not going to speculate on this angry person's reasoning for her blatant dislike of us, as what she eats DOESN'T make me sh!t, but I do know we've always tipped well, never complained about service and were loyal regulars. Too bad, because most of their workers are hardworking and generally kind. Another one bites the dust. read more

Absolutely trash at keeping appointments. And if you have a person you really like they will do EVERYTHING in their power to take you away from them just to get people out asap. Had an appointment on a weekend and they made me wait an hour because they gave my guy a walk in 10 mins before my scheduled appointment. Then the lady at the front counter began arguing with me that it's my job to tell my guy when I'm there for my appointment. First of all, I told the front desk when I walked in that I had an appointment. Second, at that time, it's YOUR job to tell him his appointment was there. What do you want me to do? Go right up to him in the middle of a customer and tell him to take me? Look, I don't mind waiting if he was finishing up with someone. I get it, they have to make their money too, but poor business management will make me never go back.whats the point of making appointments if you still have to wait an hour and a half to be seen? read more

Long wait when with reservations, but good service once appointment began. Got a regular pedicure and a dip gel manicure. Really comfortable pedicure seats with great massage features. read more

Been coming here for years. they do an amazing job for acrylic nails! i recently got ANC powder nails and they look so beautiful! definitely a wonderful and professional place to get your nails done. nothing can stop me from coming back to this nail spa. read more

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Got SNS, half of my nails chipped or came off less than a week after getting them done.

If I could give them zero stars, I would. Every single time I have been here, maybe a handful of times, it has been a poor experience. The only reason I come back is because it's minutes from my house but it's not even about convenience anymore because I end up waiting at least an hour each time. Make an appointment, wait an hour. Don't make an appt, wait an hour. No one seems to know who is in charge or what's going on, there are always customers complaining and no one addressing their concerns. The staff complains my nails are too short and always tries to upsell me a set of acrylics when all I want is a manicure. I have to tell them 20 times just a regular pedicure, then they try to sell you a spa pedicure 20 more times. Most annoying thing ever. Horrible customer service. Don't waste your time or your money here. read more

Finally! An immaculate nail salon! Went for a manicure and pedicure today. What a lovely experience. Prices are more than fair and service was efficient and fast. Most importantly the salon was so clean and well run. I am definitely going back! read more

Horrible service! They rush your nail job and cut corners. They put top coat on my nails causing the polish to bubble and fade. Can't even file nails proper read more

I went here because I heard very nice things about this nail salon, but I was not pleased with my nails at all. My other nail salon was closed, therefore I had to choose a different location. I came to get a fill because I was going to Florida in a couple days. I made the appointment for 1230 & they did not start doing my nails until 1:15. The other lady's sitting with me had the same issue. I chose a nice light yellow color & that was the only thing I liked about my nails. My nails look like I've had them for a week already Because they painted my nails so far from my cuticles, my cuticles were not even cut off, you can see through my nails because there was not enough coating, it's been 4 days & my nails have already chipped so much!! I got gel acrylics & this has never happened at my regular salon. It's like he rushed my nails. It also looks like he touched my nails with something & it left marks on 2 nails. I'm not sure if all the employees are like this (most likely not, not sure) but I will never go back because this guy did my nails so terrible. Not mad just disappointed. read more

I have been going to them for a while now and love them. Went yesterday and took off my diamond and actually forgot it!! Called them from home and they put it away for me till i came back (at least 30 minutes later after i realized it). They are honest and that means a lot!! read more

Best nail salon I've been too. Not only is the customer service always on point, the facility is always clean as well as the tools used. They have truly earned a loyal customer. read more

YH's Nail - Nail Salons Near Me - Monroe, New York

This is the second time I left with dirty toes and a bad polish job. Done not going there again. When home and re-did it myself, better job! Tired of bad work.. read more

I feel the need to write this review due to some of the awful ones I have read on here. I have been coming to this nail salon for almost a year and the ONLY time I've ever been unhappy is when I didn't communicate with the nail tech when something wasn't exactly how I wanted it. If you are polite and respectful, they will cater to your needs, just like any other establishment. And if you find one or two nail techs who you like, specifically ask for them. I have personally tried what feels like every single nail salon in Monroe over the years and this is by far the best. read more

YH's Nail - This was my result yesterday. I went in for an acrylic fill & asked for similar shape as in the picture but shorter. - Nail Salons Near Me - Monroe, New York