Joe is a pro. He had all sorts of fabric samples so choice was abundant. We had 5 counter height…read morebar stools that swivel and two bar height stools with backs. Paying for the material upfront was basically like a deposit. The material took about a week to arrive. We then brought the stools over and they were done in two days. That to me is fantastic customer service. The material had a pattern so maybe a bit trickier than most but they turned out beautifully. This is a family business and he has a long history doing this work. I recommend Joe highly.

I originally called Calico Corners in Hinsdale about reupholstering 6 dining room chairs. It was a…read moresimple tack and staple job. They quoted me $80 per chair, 4-6 weeks. What?! DuPage Upholstery did it in 3 days, $48 per chair which included new 2 inch foam on each seat. (It would have cost $40 per chair if they had reused the old ratty foam.) The chairs are transformed and my bank account isn't empty. They have my business!

I had a great time buying from Lauren Granato at beyond shades... She is to the point and knew what…read moreshe was talking about.. I delt with three different people all were polite and knew what they were doing.. It went much better than I had thought.

Extremely disappointing customer service. We bought full set of shades that had malfunctioned …read more When we returned the shades for replacement (since there are under warranty), we were told we would get shades back within 2 weeks. It's been almost a month and after numerous calls and emails all we are told is that nothing can be done and they don't have any ETA. When asked how much longer, they said it could take the whole summer or the year. We made a significant investment on these shades and now may have to purchase new shades since we have a shade less main living room window for almost a month.

Would never use this company even though they came highly recommended from a buddy of mine who…read moreknows John personally. No follow-up, no return phone calls. Absolutely terrible customer service. If you're small and not a big job, you won't hear back from them, go somewhere else, even with pictures sent over. 3 different times I was told I would hear back from them.

I've been using Chapman Shower glass for years and now office is closed and no answers. Already…read moregave a deposit and have called and left messages for days. Had a scheduled install date for this past Saturday. Not sure if they went out of business or not but has no problem taking my money. Be careful.

We had a wonderful experience at Rainey's! They didn't bat an eye when we changed our mind about…read morewhat we wanted, after the store consultation, during the home one. They are knowledgeable, honest and they have integrity. They could have upsold me and essentially had me get all new blinds in my upstairs as well. We were getting new ones in our living, dinning and kitchen regardless. Instead, they repaired the upstairs one, of a very off brand, and avoided the need to do that. Making us customers for life.

I needed to replace a few pulls on blinds, some only 5 years old, but others that were 20 years old…read moreand at a home in Wisconsin. Being a DIYer, I thought about ordering them from an on-line source, but needed them ASAP. Rainey's immediately came to mind, had just what I wanted, advised me on product alternatives and even provided a tutorial on tying the three strings for proper balance. Turned out perfectly thanks to Rainey's. They will always be my go-to place and I happily recommend them to all my local friends & relatives!

We stopped into Illinois Window Shade Co. because our Somfy motorized shade stopped working. In a…read morematter of minutes Bill Lightfuss had it running again. This place has top notch service and people that care about their customers. We'll be back soon to have our bedroom shades replaced. Pete Lambert & Arvin (Bobby) Jalandoon

My fiancée and I used this place a few weeks ago and had a great experience. Upon answering the…read morecall, the phone girl gives a scripted answer. When I commend her on the skill it takes to say that mouthful she laughs and says "Oh thank you! I practice in the mirror" LOL... I appreciated the humor so early in the morning. She explained the process and it all sounded reasonable enough so we ended up ordering from them. Took longer than expected.... We didn't get an estimate for over 2 days. My fiancee did call to ask if it was ready to pick up (it wasn't) and they were very kind and let her know they will call as soon as it was. Smooth operation aside from the wait time. Her shades look great.... We are very satisfied with the end result. I'll continue to support this local business and will be ordering from them again.

Other than initially contacting with the initial inquiry, all went well…read more Jim contacted me. He came by with samples and suggestions. I have been putting off changing my window treatments for a good 2 years. It was put off for so long because I couldn't decide what I wanted. Jim showed me something that reminded me of Roman shades. The pleats were much smaller than what I had seen in the past. I like the fact that they can be pulled down from the top, halfway all the way. They can be pulled up from the bottom, halfway all the way. Or they can go halfway up, halfway down and meet in the middle. One problem is they show you a small sample to look at . You have to try to figure out if you like the color and style.. Then you look at your window and decide. I think that's pretty typical. Thank goodness that I love what I chose. They came in when I was told that they would. I received multiple calls updating me on your arrival. Once they came in, I had to finish getting the area ready for the shades. The installer came within the allotted time. Micah? was pleasant, quick and helpful. There was no mess when they were installed. I am going to live with them for a while to see how well I like them. If I continue to be happy with them, then I will go ahead and order another one for my front windows. Jim was available should I have any problem in the process. I highly recommend DC.

Have had Installations by DC on several jobs through their partnership with Costco. Excellent…read moredesign service and installation. Very happy for the 3rd time...

They were incredible to work with and we could not be happier with the results! From start to…read morefinish, there was warmth and professionalism. We received great guidance in both what type of window treatment as well as color. There was an opportunity to do more and she advised us to start small, live with it and then determine if we wanted to add in other things. Excellent advise! We will use them again without hesitation.

Cannot thank Barrington Draperies & Shutters enough for their incredible work. The final phase of…read moremy shutter project exceeded my expectations (as did the first). My house looked so good on installation day, I was actually in tears. Many thanks to Angela and Andy for their assistance and expertise. If you need window treatments, this is your place!

When StoneTek installed our new kitchen counters about 3 yrs ago, they had a remnant piece that…read morewould fit into our laundry room. It was laser measured. We made it clear that the counter had to be lifted at anytime if a repair was required on the washer or dryer. Upon install, they glued the counter down. Shortly thereafter, they had to remove the glue. Since the wall was damaged at that point, they tried to cut the stone down some. We just had to lift it again yesterday and now the wall has to be repaired again.... And I need to find someone to grind it down. I reached out to them another time in the recent past about it still not being the right size, but didn't get a response.

This is a great place to have a piece of furniture redesigned. I have a very old wooden plant…read morestand. The top was ruined from years of water damage. I took my piece and asked if they could replace the top with granite. I met Paige. She took me to the back of the store/yard to find an interesting piece of remnant. Paige found the piece. I also asked for them to use the rest of the granite stone for a two-foot round tray.