Nick was fantastic to work with. He answered all my questions in a timely fashion and even helped…read moremake sure that I ordered product correctly. He was very attentive and personable, and installation went smoothly as well.

We had them tear out the carpet in our living room, lay new hardwoods and refinish all the other…read morehardwoods in the rest of the house to match. They did such an amazing job ensuring all the floors looked perfect, finished the project efficiently, communicated well and were the best price we could find. Recommend SCV to all looking for new floors!

I picked RHF due to the customer reviews. They didn't disappoint. Installed oak flooring and…read morestairs in 2019. The installers were fantastic and knowledgeable. They matched the stain adjacent to a maple floor. I asked about protection for surface scratches since I had a dog business, they suggested Synteko. My floors still look great 7 years later.

I would not use this company again. The salesperson told me the boards needed to be replaced and…read morequoted me for that work. When the installer team came out, they did not replace the boards and told me new boards were unnecessary. I was still charged for the board replacements anyway. I disputed this directly with the company on March 19th, the day of the installation, and did not receive a follow-up. I had to reach back out on March 31st to continue addressing the issue. At that point, they asked for photos, despite my earlier explanation that photos would not prove anything because of the nature of the work. Today, they responded by saying the pictures were "not proof" and agreed to issue a refund, but only after I pushed the issue. At that point, it's no longer just about the money. It's about integrity, poor internal communication, and how a legitimate customer concerns are handled by this business.

Best flooring contractor! I recommend Ion to everyone in Chicago who needs their floors done! He is…read moreextremely professional, detail oriented, flexible, and easy to communicate. He takes his work seriously and genuinely helps the clients get the best result! His price is also the best, never wastes the materials or comes up with unexpected expenses.

Ion came in as a savior for my project .He was always on time, did an excellent job and was able to…read moresqueeze my project in his busy schedule. He is a true professional when it comes to attention to details . Reasonably priced- rare find nowadays My condo looks like a million dollars now :) .

Have hired this place twice - once for carpet in a bedroom and another time for stairs carpet after…read moreI refinished the bannister & they're consistently fairly priced, courteous and provide great value and quality of work. They're transparent with timeframes and are flexible when adjustments are needed.

What a great company! Dawn and Larry are great to deal with. The communication between everyone was…read moregreat. The prices were great and they expedited the installation for us. The installation guys were in and out in less than 1.5 hours. I highly recommend Universal Carpet!

Poor driving when arriving to customer on site. I witnessed no blinker merging, tailgating, and…read moreoverall just poor coming duct and representation of the business.

We just got our floors, baseboards, and stairs done with Emanuel and his crew. They did a great…read morejob, were quick, accommodating, and clean and reasonably priced. Will be using again and referring to others in the future.

Peter, Jessie, and the team at 312 Flooring are fantastic! This is the second time we have used…read morethem for a carpet install and they are now our go to flooring experts for any future projects. Great service, professionalism, and quality!

We contracted 312 Flooring to have our old carpets replaced last month. Every person I communicated…read morewith was caring and responsive. The entire process took less than a week. Peter came to double check the measurements on the day of installation and right after to make sure it went well. The crew took good care of our property. We had a small issue with the threshold and he send another worker to correct it. Very reliable company!

We know that "Everyone has a guy" but I can honestly tell you, BEN is OUR GUY! We found him, he…read morecame, he saw, and he conquered! He answered our call for help and did an amazing job! New deck, floors throughout, doors, trim, porch repair and everything else! I have a list of projects and am first in the lineup for his services because I wouldn't trust anyone else. His company is honest, fairly priced and the work is outstanding! You won't go wrong, and if you do, call me!

They immediately picked up the phone while others that I called I had to leave a message. They…read morequickly set up a time to come look at the work. Confirmed they were coming that day and communicated an hour before they got here. Work was excellent and very courteous and polite. I will definitely be calling them for any future work.