Bad customer service, harassment via email, poorly run company, issues with their accountsread more

I had called Vaccarella Electrical Services on a freezing winter's day. I had lost power off and…read moreon for a few weeks to 25% of the house, hesitating to call an electrician in fear of a big ticket price tag of having to replace the circuit breaker panel. I had called other electrician companies and all their emergency service appointments were all booked up. Calling Vaccarella Electric Services should have been my first call. Roberto picked up and wanted to solve the issue immediately over the phone. My initial diagnosis was completely off and in less than 3 minutes Roberto was able to determine the issue based on what I told him and answering his questions of what I saw. He told me to head outside and look at the piping connected to the meter. When I did, the meter was throwing up, "888888." That confirmed to me Roberto's diagnosis. It turned out to be a PSEG matter which saved me from having to get charged a service call. Roberto didn't have to pass up a chance at a service call, but in doing so has earned my trust and future business. My family and I thank you Roberto!

do not book them - very unprofessional and a money grab company…read more they told me they would come at 3pm - i called at 3:48pm and they stated the electrician is busy and will get back to me with their eta - i had to call back again and i still wasn't told an exact time they would come. save your money save your time and if you wish to move forward use your credit card so you can dispute a transaction immediately if they charge you without completing a service. they are frauds and unprofessional !

PK & Altman are not trustworthy. Took our deposit without doing any work. Find an ethical…read moreelectrician to hire. Avoid this company!

I recently had a mini split system installed at my home, and I'm extremely happy with the…read moreexperience. Mark was professional, punctual, and clearly knows his craft. He walked me through the process, answered all my questions, and made sure everything was done to a high standard. The installation was smooth and efficient, and Mark kept the work area clean throughout the job. The mini split is working perfectly, permits were taken care of & we passed inspection immediately, and it's made a noticeable difference in the comfort of my home. Mark & his team are reliable, skilled, and easy to work with--I highly recommend him to anyone in need of a great electrician!

Great service. Tech was on time and fair pricing. Had to think out of the box to fix something and…read moreit worked out great!

If your looking for simple electrical work then riser can do it but if it's something else then…read morethey are not your people. Not even sure if he's currently certified or if he has enough knowledge to tackle common issues. He charged me and did a hack job that I had to get re-done by a different technician. Tried to contact Riser to no avail obviously! Buyer beware type a service here!

Half the lights went out in my apartment suddenly and I needed someone urgently to come fix it…read morebefore it got dark. Since it's around the holidays, my Landlord wasn't able to send the usual maintenance team urgently. Chris And his team were super responsive, quick, crystal clear in their explanation of the fix, and even politely waited for me to finish a work call so they could show me what they'd done. I'll definitely call them again if I ever need anything & will refer Riser Electric to my landlord. Thanks Chris!

I called for a repair to happen fast (practically overnight), and they were professional,…read moreresponsive and very kind. It was quite expensive, but they gave me peace of mind working so fast and diligently. Part of the house was out of power. They diagnosed the problem fast and operated. In half an hour everything was up and running again.

Unfortunately, John Montillo is barely responsive and I would not recommend this company based on…read moremy experience. Montillo was hired by my management company to inspect and repair our building's emergency lights. John didn't know if he'd already sent out an electrician to our building when I reached out to him. Then he suddenly says on the same day that I reached out that the job was done. I've asked for an inspection/repair report since July and have received nothing. I've updated our portal work order which John has access to, I've called and texted, he just won't pick up or respond now. Montillo's already been paid for the job that no one in my building saw happen, so I guess he does not care. $900+ dollars to inspect a 4 unit building. Unsure if there were any repairs. I don't have proof of inspection for the Fire Safety department. I don't understand the good reviews, I am really not asking for much!

Always had a very good experience with John, excellent electrician, came when I needed electrical…read morework done, will not use anyone else..

DRP Electric was a pleasure to work with. From beginning estimate walk through to final touches,…read moreThey were helpful and friendly. I had several items that needed upgrading and fixing. DRP and the team were extremely professional. From the little items like installing a pool timer to the big items like upgrading my electric panel; DRP handled each task and neatly and efficiently! DRP also has finance options, which was super helpful with getting all the tasks done. Will definitely use again, and recommend!

I received quotes from many companies and I decided to go with the cheapest and they might have…read morebeen the greatest quality value to finally upgrade my panels from 120 to 220 for my Tesla. Donnie came to do the estimate the next day after I called and I scheduled service two weeks later and was serviced by three great workers Dan Joe and Paul they were so amazing together and were always punctual for each day that the project took! The installations itself was quick and efficient. The electricians worked neatly and carefully, and they made sure to clean up any mess before they left. Overall, I was extremely impressed with the service I received from DRP. They were professional, knowledgeable, and efficient. I would highly recommend them to anyone looking for an electrical company to install their Tesla charger and upgrade from 100 to 200 Here are some specific things that I appreciated about DRP They were responsive to my inquiries and scheduled the job quickly. The electricians who came to my home was knowledgeable and friendly. They took the time to explain all of my options and answer all of my questions. The installation was quick and efficient. The electricians worked neatly and carefully, and he made sure to clean up any mess before they left.

Joe came out to my house, fixed a broken wall fixture, then properly reattached it and a twin to…read morethe bathroom wall in no time at all. Great quality work, on time, exceeding my expectations. This company gets my highest recommendation. Later, on another job, Ray came out twice to make sure my air conditioning condenser and my fuse box were working correctly. Late on a hot and humid Friday afternoon. Great work on short notice.

Ray Sr, Ray Jr. and their team are great to work with. They respond quickly to their customers'…read moreneeds. We had a generator issue that was created by another company and Ray Sr. not only walked us through but was also in contact with the brand manufacturer to help resolve the matter. They care!