Working with Laura Merrill was such a pleasure. She helped us get 100% ready with our application…read moredocuments before even beginning our tours so that we could be ready to go when the time came to apply. She was responsive and gave great advice. Highly recommend reaching out to her if you're starting your apartment search!

As first-time homebuyers, working with Roman Trevino was perhaps the best decision we could have…read moremade for this overwhelming process. He is, without a doubt, the most patient, knowledgeable, and detail-oriented realtor I've ever worked with (and just a lovely person to boot). Roman took the time to truly understand what we were looking for and worked tirelessly to ensure that every option aligned with our needs. He made us feel comfortable and confident at every step - always listening, answering questions with care, and offering practical advice when viewing apartments. When we finally found *our* apartment, he was with us every step of the way, helping us assemble an outstanding team of professionals who made the process seamless. He expertly managed the complex coop application, ensuring that we felt completely organized and prepared at each stage. Having him in our corner when we encountered roadblocks or issues, made the overwhelming moments feel far more manageable. We are incredibly grateful for his guidance in helping us find our forever home and for the team he built around us. I wholeheartedly recommend Roman to anyone searching for an apartment or home (and have already done so multiple times). Do yourself a favor--work with Roman!

Ari was so helpful and responsive and friendly, always texted back quickly and answered all my…read morequestions thoroughly. Can't go wrong with him!

Rennit NYC is very unprofessional, invasive, and shady. In September 2025 I applied for an apt and…read moreone of their leasing agents never actually returned multiple requests to see the apt. I happened to see people viewing the apt near my home, and I walked in. After seeing the apt, the agent took my number and sent me the link to apply, which I did promptly. I submitted W2, photo ID, 3 pay stubs, portfoilo statements, recent bank statements. Once docs were submitted they demanded a Zoom meeting where I was asked to send a copy of proof of rent payments for my current apt. Once they got this , they asked for 2 more bank statements. (The other 2 bank statements and proof of rent payments were NOT a requirement of the application.) A week later, my application was denied and credit was never run. This was an invasive, discriminatory practice. My credit score is fine and income is more than sufficient. I would not apply with this business again. They are discriminatory and shady.

Just a pleasant over all experience, their representative was very communicative, their check in…read moreprocess was very smooth and the apartments just as described.

244 East 75th Street Apartment A (Ground Floor)…read more Infested with rodents. Garbage room (in lobby entrance) stinks like a garbage truck on a hot summer day. Front door is 10 feet from the garbage room. Sent a video of the rodents and the state of the garbage room at 4pm on a Monday. They came by at 10pm on a Monday to set traps and 'clean' the garbage room. Woke up to rodents in the apartment. Sent that photo and the video of the rodents STILL in the garage room three days later. Spoke with the owner at 8:30am named "Iddo"...asked for a refund. He refused. Offered to move me to another place. I objected, offered to settle for a refund and deposit return. Calling 311 to log a formal complaint. DO NOT STAY HERE!

Had an amazing experience renting out my apartment through broker Conrad Martin…read more He walked me through each step of the process and was available through email/phone/text at pretty much anytime of the day/night. He did everything from giving me recs on how to have my apartment ready to cleaners/repair people, literally anything you can think of. Was proactive, would give me step by step guidance, and spoke with me personally when I would have any confusion. Would recommend Conrad and cooper&cooper to anyone in the market for either rentals or purchases!

Yiwen was an extremely welcoming, knowledgable, and effective broker during our NYC housing search…read more After gathering our preferences, she immediately got to work finding applicable listings and organizing a neat schedule for a full day of tours. Yiwen was instrumental in helping us sign our lease, and after 6 months we love our place! 5/5 experience, would definitely recommend to a friend or colleague.

0 out of 10, 0 being terrible and 10 being great:…read more affordable apartment: 8 laundry/gym/backyard: 4 building maintenance: 5 security: 0 Only today 4 different people got their packages stolen in one of their location in Harlem me being one of them. I called the office and while someone took notes of what happened no follow up call were returned. ANY STRANGER CAN ENTER THE BUILDING AT ANY GIVEN TIME OF THE DAY because their INTER PHONE SYSTEM IS BROKEN

I'm a tenant for over 3 years. I won't even get into the continuous issues related to the…read more building. However I will say that I maintain my apartment to a certain standard, there was a flood in my apartment due to a neighbor leaving running water. My rug was damaged in the process but saved a lot of furniture by absorbing and creating a barrier to keep the water from getting further into my apartment. This occurred in February, I've been calling down the general manager for my building and the insurance claims specialist, whom never responded. I emailed. It's shameful that people have jobs but don't want to do them effectively. Especially when you're serving others and providing services that adhere to their shelter! I have receipts, I won't be chasing, I'll just go to small claims court. Any apartment rentals you see from this management company, keep scrolling. Save yourself the trouble. Terrible service, there are a few good employees in the office and maintenance workers who are helpful, but they are overworked too and don't have all the answers. The upper management don't value the tenants nor their impact. 0 stars

Eric was incredible to work with. 10/10. We moved from Denver to NYC in 2022 and knew right away…read morewhen we walked into Eric's newly renovated East Village apartment that it was the one. The gut renovation was top notch but Eric's team, responsiveness, and understanding from pre lease to signing and through our two years in the apartment was the best part of our stay. I cannot recommend working with Eric enough for any NYC housing needs.

Eric was absolutely wonderful to work with :) He's very kind, prompt, and organized. Our process…read morewent smoothly from touring all the way to signing. Eric made the process swift and easy - I highly recommend him to everyone else!

Have a massive amount of respect for Emily, Jacob, Mike and this team. My partner and I were in…read moresearch of a home together in New York City and this team helped make finding a spot at a great building possible. We truly put them through the ringer, throwing a million questions at them and looking for alternative options where we could find them. They took this all in stride. Never wavered in their patience and were able to help us find the right spot at the right price. That is rare for brokers in NYC. Most would move onto the next applicant, but not these folks. If you are working with this team, you can trust them to truly make something work that will be in your best interest. Special shout out to Jacob who really put in the work with the two of us. He really grinded this one out & we really appreciated it.

Worked with Michael Patterson and Jacob Chizner at City Wide Apartments Inc to find our apartment,…read moreand the experience was phenomenal. In the NYC market, speed is everything, and this team was zippy fast--everything flowed seamlessly from the first viewing to the final signature. Their communication was top-notch; we were never left wondering about the status of our application or next steps. Michael and Jacob clearly know how to navigate the city's complexities without breaking a sweat. If you want a smooth, high-speed, and professional rental experience, these are the guys to call. They made what is usually a grueling process feel like a breeze!

Benny is kind, compassionate and detail oriented to the T. What else can you ask for? It was an…read moreabsolute pleasure working with Benny and I definitely will be using him going forward. As a first time homebuyer, I felt taken care of and that's exactly what I wanted to feel. Thank you Benny! Rockstar. ​

Edmond was thorough during my home inspection. On time. He had ladder, flash light, thermal gun,…read morehumidity reader, cameras and camera stick for height! He did a great job on the home inspection report as well. Highly recommended!

I just want to come on this platform and say how truly amazing Fatima has been throughout the…read moreentire process of helping me find an apartment. From the very beginning, she took the time to understand my financial goals and made sure every option she showed me aligned with what I was comfortable with. On top of that, she was incredibly thoughtful about location and helped me find a place that makes my commute to work so much easier. Fatima is professional, responsive, patient, and genuinely cares about her clients. She made what could have been a stressful experience feel smooth and even enjoyable. Her knowledge of the market and attention to detail really set her apart. Fatima is THE BEST, and I will absolutely be recommending her to all of my friends and family who need help finding a place. If you're looking for someone who truly has your best interests in mind, she's the one!

My name is kareame holmes and Christopher silva was the best. He was on time, fast worker and he…read moremake it easy to understand what you walking into he did make my life easier to move with me son so thank u again

Vanessa made my NY housing search process seamless; I truly could not have done it without her. As…read moreanyone knows who does the NYC search from afar, it is incredibly difficult to line up showings and act fast on great options. Through several initial calls, Vanessa went above and beyond to initially get to know my needs/wants in the search and would line up several showings for weekend trips I could make it up to NY. When I wasn't available to make the trip, she would go out of her way to do a virtual showings with me, even going so far to walk around the neighborhood on video so I got the lay of the land. Vanessa's reliable, calm and optimistic demeanor keep me going and ultimately we found the perfect spot. I couldn't recommend Vanessa enough and would absolutely use her for any future housing searches I have!

We've had the absolute privilege of working with Alex Raffa at Lofty since March 2024, and after…read moreover a year of incredible patience, care, and expertise, he just helped us finalize a beautiful apartment in April 2025 for our son, who is attending Columbia University Irving Medical Center. From day one, Alex has been nothing short of exceptional, kind, generous with his time, endlessly patient, and unbelievably knowledgeable about the NYC market. Coming from LA, we had so much to learn, and Alex guided us with grace, professionalism, and warmth. He never pressured us, always listened, educated us thoroughly, and stayed consistently positive and supportive through every twist and turn. He's not just an agent, he's a true advisor, teacher, and advocate. His attention to detail, communication skills, and deep understanding of the market are truly rare. And beyond all that, he's simply a wonderful human being we now call family, someone you instantly trust and enjoy working with. We also want to shout out Kyle Hambas, another amazing Senior member of the Lofty team, who was incredibly smart, helpful, and professional. Together, Alex and Kyle are a dream team. If you're buying or leasing in NYC, do yourself a favor, call Alex Raffa. He's the kind of person who restores your faith in what real service looks like.