These folks are just selling cars on a "what you see is what you get basis." They are very straight…read moreforward that they don't care what's wrong with the car, it's your job to evaluate it and decide if it's right for you. They aren't doing anything shady at all, but they did have a whole lot of very worn cars I would be afraid of. The unit I went to look at wasn't ready to show as far as I'm concerned. It had a leaking donut gasket in the exhaust, the cowl vents full of dirt and grass, and the console lid inside the car had been shredded. I didn't even ask them to get it out of the garage where I could drive it. I was looking at a big Buick, but they also had a super-clean Chevrolet Impala with a few more miles on it, but the car was in well-cared-for condition. I asked them to get that one out and we took it for a test drive and found nothing wrong with it but a "service air bag" light on, which we were willing to deal with. The suspension was still tight, the interior in blemish-free condition, a minor blemish on the rear plastic bumper cover, and the engine compartment clean. The motor was absolutely quiet, and running well, and so I left with a slightly younger Chevrolet than the Buick I thought I was interested in. Buyer beware on some of the units on this lot, but they are not misrepresenting them. It's the buyers responsibility to decide if a unit is right for them, and I'd encourage anyone to check carefully. They had some certified junk on the lot, but had some equally clean units in good condition. It all depends on what you want to pay, and how much car you expect to get for your money. Nothing about this transaction appeared to be shady, or in any way intended to misrepresent what they have to sell. They were courteous, kind, and professional in all parts of this transaction. I particularly like that they didn't even offer me an extended warranty, or try to add other charges into the transaction, such as dealer preparation, which I view to be taking advantage of the ignorant. It was cash-and-carry, and if it breaks they buyer gets both pieces. I've had the car in service for a week now, and I have discovered a minor transmission leak. At age 13 with 120,000 miles on it that's a little deal to me, and I'm satisfied with what I paid.

They sold me a car suggested by their salesman. I barely made it home and had the car towed back…read moreto the dealership at my expense. I can't believe this place is still in business selling junk to people. buy somewhere else. wish me luck as I try to get my money back. I will still be out the $220 for a tow and $62 in gas because it was on E

Purchasing a vehicle here was effortless. Dare I say perfect!…read more Steven was professional and most importantly no haggling. The price was as advertised on CarGurus.com. As a matter of special note the location was voted number 1 best in 2022 by Car Gurus. See photo attached. Steven believes in No Hassle. Steven honored the Online price which if you have shopped vehicles online there are times when the price may be only a coy to get you in the car dealership. Sadly, that's just being honest based on my experience with online car sales. Steven took us on a tour of his special housed high-end cars, a stylish Bentley, several Lexus suvs, Toyota Tundra $80k, beautifully well maintained cars. Service was remarkable. Certain that if you have a car need, this auto dealership can meet your need. I highly recommend visiting.

I bought a car for my wife here about a month ago and had a great experience…read more I went in the test drive a few days ago and had a bad experience. I informed them I had a bad experience and the General Manager himself called to follow up and to make it right. I don't want to make the point of this review around the incident because my point is that it was an anomaly and they more fixed the issue I experienced. They are good folks, good warranty and I feel that they legitimately care about taking care of people.

My wife & I was Prequalified for a vehicle at our local CarMax of Plano everyone was excellent on…read morepoint and polite @ CarMax Of Plano, The car that we wanted was at CarMax of Garland.... When we left CarMax of Plano the paperwork for car we wanted at CarMax of Garland was complete .... all we needed was to sign a few signatures and read over some documents...... When we arrived at CarMax of Garland , we were directed to business office immediately and was received by a nice young lady by the name of Melissa Huerta. Let me preference this by also saying that me and wife were dressed for the weather , it was cold out so we had on sweats. Mrs Huerta helped my wife get ready for the test drive , we test drove the car everything was amazing !!!! Upon arriving back to the Dealership after the test drive, myself and my wife were approached by Christian Gantes (Sales Associate) which introduced himself and Hawar Gerki (Sr Sales Consultant) Who said absolutely nothing to us about who was period. Then Christian stated that some information didn't come from the CarMax Of Plano, and we need to finish up some paperwork. Mind you , I said before arriving to CarMax Of Garland all the paperwork was complete, all we needed to do was sign for the car and read over everything. Hawar Gerki took my wife to has desk and basically interrogated her asking how she made some much money and literally reran all of her info...including ... job verification (again). At point I get pissed because clearly he is racial profiling us with a smile on his face. Mind you he hasn't stated the reason behind doing this or stated who he is to my wife. 45 minutes goes by he comes back to my wife saying it was a mix up and he is sorry..... all this after the paperwork with the car was complete on our end. Clear cut case of racial profiling. Bright note out this was Mrs.Huerta she was very professionally and needs to be promoted , she went above and beyond even offering to pay for dinner. Now , Hawar Gerki needs to be fired for work place profiling and harassment... completely unprofessional as customer I would never purachase a car from this location because he works there. And I'm going to file a formal complaint against him.

I am a casual car buyer, as I buy older used cars for family members. I know the foreign cars…read morequite well (VW, Acura, Audi's). From what I see on their website the cars are all priced somewhat lower than I would expect from a dealer. This is quite concerning. IF a dealer is buying and re-conditioning a solid car, they will be in the ballpark of most other value dealers. IF they are purchasing and polishing problem cars, THEN they can sell them lower, BUT you will be getting a problem car. No problem car is worth $2000 off retail as you can easily spend $3-4 thousand fixing issues. BE very wary of purchasing a car from a dealer at a "Great Price". Also be very wary of dealers that tack on huge documentation fees or Prep fees. Sometimes the fees can add up to near $1000. Be very clear about the Total price you are going to pay, BEFORE signing anything. Make them sign a simple piece of paper showing the turn key, out the door price. Do not get fooled. Many are in business to separate you from your money. Be careful.

Very disappointed in this dealership. My brother recently bought a GMC truck from them and,…read moreliterally the next day, we discovered the transmission was totally shot. Happy Car happily let him drive off the lot with a truck that they fully knew needed its transmission rebuilt, then told him he was on his own when he called to see if there was anything the dealership could do. Don't waste your money here unless you want to get scammed, and end up paying an additional $10k to fix whatever problems they lied to you about.

I highly recommend this Dealer! If you have a low score, they will help! Armando the Finance…read moreManager is awesome. Everyone there is great! You can see the CarMax and history of each car. I got an awesome vehicle!!!!

Wonderful people and even worked with us when I lost my job and was unable to pay for a couple of…read moremonths! That kind of understanding is a rare thing these days.

Very friendly people, went out of his way to bring me in and helped me get financed. Haven't found…read moreanother car lot like it. Highly recommend coming to Car Now. Nice cars for reasonable pricing with warranty's.

They were very willing to work within my budget, super responsive with messages, and flexible with…read moremy time. The car matched the photos from the listing accurately - as for the mechanics and whether or not it's a 'lemon', time will tell and I will update accordingly (the whole 'as is' thing always makes me nervous, but I couldn't afford any additional protection and have always been hesitant about what that truly covers with smaller dealerships). The checkout process took under an hour and was very straightforward. The guy I worked with was also very friendly and didn't put on the icky "salesman" energy or try to sell me things I didn't need. My original car was stolen and I needed to get into something fast, and they made it happen ASAP!

We found a really good quality car and a great price! The salesman was super helpful and nice. He…read moreanswered all our questions and was able to demonstrate great value. Our experience was professional, and we love the car! Couldn't ask for more. I recommend them if you are looking for a great deal and quality vehicles.