Had a very nice spa experience where I got a 60 minute massage and scalp treatment…read more Massage was great and the therapist was excellent. Bath robes were comfortable and luxurious. Scalp treatment as an afterthought and not worth it. All he did was put some oil in my scalp at the beginning of the massage for a few seconds and that was it. Facility is beautiful with an excellent steam room and beautiful pool area where there is an area to order drinks and food. Infrared sauna a bit useless though.

Had a mom-to-be 60mins message, it was an extremely luxurious and high quality experience!…read moreThe atmosphere was relaxing with tranquility, felt so comfy and peaceful. Offering different kinds of tea bags and snacks. There's also shower rooms, sunna and pools for guests without time limit. Be sure to arrive early to enjoy. Highly recommend

When I travel for work, I like to book a spa appointment the night I get in to feel refreshed and…read moreready to take on the day. I booked an appointment at Lu Dream Head spa - a Gua Sha facial, ear cleanse, & head spa package. I felt like I was the only customer there - I had a space to myself, was given warm blankets, heaven! I wasn't sure what to expect with the ear cleanse, but I can tell you after I have heard colours I have never seen nor heard before. The attention to detail is amazing! The facial was great, and the head spa, not having had one before, was fabulous. This didn't reduce my rating, but the blowout left a bit to be desired in that it felt more focused on finishing than the end result of being stylish. There were 2 options - straight or curly. Regardless, it felt luxurious and I will definitely return should I come back to the area again.

This is their 4th location in GTA and I'm so happy it's very close to my office as they offer…read morerelaxing scalp massage and hair wash. Upon arrival, you're provided with slippers and you can take off your shoes and store them in the shoe rack. Then, you'll be offered warm/cold water while waiting for your appointment. At the time of your appointment, you'll be directed to your room where there's a gown to change into. Once you changed, your designated masseuse will enter the room and starts with massaging your head and scalp. Then washing and massaging your hair. And the treatment finishes with shoulder massage. It's such a relaxing experience that you feel like a new and stress-free person afterwards. It's such a great way of self-care and preparing for the week to come.

Truly an unforgettable experience at Spa myBlend!…read more We treated ourselves to the Floating on a Cloud Together experience, which consisted of a 90 minute couples massage and 30 minute private time in the spa room to lounge around, shower/bathe and enjoy the complementary bubbly. Note this experience must be booked over the phone. We were given all day access to their swimming pool, sauna, co-ed lounge and other spa facilities. From the moment we walked in to the Ritz hotel we were greeted warmly and guided towards the elevator at the back of the lobby which leads to the spa located on the fifth floor. After checking in for our appointment, we were given health forms to fill out. Shortly after, one of the spa staff led me to the ladies changing room and gave me a tour of the facilities, and introduced me to my RMT. She noticed my hair was down so she provided me a hair tie before I begun changing into the robe and slippers that were provided. Such detailed oriented service! We were led to our massage room, which was darkly lit. Both our RMTs asked us to pick out of one of the three essential oils for the massage. Then, the foot bath and massage ensued. So relaxing! After this, we were led to the heated massage tables for the full body massage. The temperature can be adjusted if you find it too warm and they are also happy to adjust the volume on the peaceful music playing in the background. Before I knew it, 90 minutes was up. It indeed felt like we were floating on a cloud together in the end. So peaceful and relaxed. Our RMTs brought us glasses of Prosecco and snacks. They advised us the bath takes too slow to draw and showers are ideal if we wanted to take it. I tested out the bath and the water did run too slow. Note if you shower they have the Clarins soap (which I think is different from the regular soap used in the showers in the change rooms). Anyway, we enjoyed our time hanging around after our massage on our own. It was a special experience! Once our appointment was complete, we chilled in the lounge, where they have complementary snacks and magazines for you to read. We brought our bathing suits so we went across to the swimming pool and jacuzzi (which requires an access card from the spa reception). From the jacuzzi you can get a view of the CN tower. We went back to the spa change rooms after to shower, but unfortunately there were no heated towels left in the men's changing room. After the shower there is an area for you to get ready in the washrooms or change room, with a Dyson hair dryer, hair comb, lotion, hair spray, deodorant and more. If you need a straightener or curling iron you can ask the staff. Perfect set up if you're looking to dress up after your spa date! Overall, I highly recommend the spa at the Ritz. It's priced high, but the value and quality of the service you receive makes up for it. Worth going at least once for the five star spa day experience.

I am a very positive person who has only given 5 star reviews and generous tips to unknown people,…read moreespecially as a fellow business owner. For my husband's birthday, I was excited to take him from our home in NYC to Toronto. On our last day there, following so many great reviews online, I booked in advance your spa on 3/4/25. Every other part of our experience in Toronto was beyond exceptional! While the spa itself seemed great and we enjoyed our very expensive massages, I was following all of the spa rules, including bathing in the jacuzzi, sauna, and steamroom area with a bathing suit. After my bathing suit was wet, I used the same bathrobe in the co-ed area that everyone else was using to read with my husband. A woman who works there came up to the public area, where there were several other bathers, about 6 to 7, and spoke very indiscreetly that I had been getting complaints from a fellow spa member. She said it very loudly and aggressively and even though I never broke any spa rules and wasn't at the time of this encounter. I immediately was confused, and asked "wait, someone complained about me or my husband?" I was so confused because I was following the spa rules, and if she had looked at me, she would have seen that I was not naked nor breaking any rules. I started crying immediately out of horror. We had been there for less than 2 hours. I told the staff person we would leave immediately, because of how horrified I was by how I was being treated by her. The staff person said, "I'm sorry," but had taken the tattler's word as fact and did not ask me a single question. making it an extremely upsetting encounter for me. I left to go to the front desk with the person who helped us originally and seemed really nice. I was crying, which I don't usually do. I told her exactly what had happened, that I was following the spa rules and had been "shamed out of the space" pretty aggressively by the woman employee. I explained that it was my husband's birthday and there was nothing relaxing about this, and how much we had paid to be shamed and mistreated despite following every rule. You need to train your staff about privacy and how to handle these incidents. As a fellow clinic and business owner, and any time I have worked for other institutions, my main concern is people's satisfaction. I was crying harder than I have ever cried in public and her main concern was that I pay for the services. Again this reaction shocked me. We were on the street in the cold thereafter for the rest of the day for an inappropriate shaming accusation. The person at the front desk explained that her manager would call me that same day (and never did). I spent the next several calling the manager who never was able to call me back. I am filing a complaint with the Ministry of Public and Business Service Delivery and Procurement. I was frankly shocked by this on every level. --

For our birthdays, Gord and I don't buy each other anything ... we usually take each other to a…read morespa. My birthday was last Sunday and Gord and I spent the afternoon at the spa at the InterContinental Toronto Centre. Gord got us the "Together" package ... a 60 minute side by side massage, a spa lunch and then a 60 minute side by side pedicure. In the ladies room, there were two washrooms, two showers with shampoo, conditioner and soap (though one was out of order), a steam room, a vanity with hair dryers, combs, etc., and lockers (you are given a key). There is a pool, hot tub and loungers ... we got there about 45 minutes to enjoy them. There is a sundeck where you can lounge. Our 60 minute massages were fabulous. Robert was my therapist and Nina was Gord's. We were really relaxed afterwards. Then we had our spa lunch ... we were able to choose from the menu. The food was good. We shared hummus (minus the olives). We both got chicken. We both finished off with fruit and berries. Time for our pedicures! I choose Rock Royalty as my polish (Gord got clear). Andrea and Luni spent a lot of time on our feet ... including doing a seasalt scrub, then a seaweed mask, followed by a peppermint lotion foot and leg massage. It's our first time at this spa and it was an enjoyable experience. We'll be back!

My friend and I had a Stress-Fix Package here. One star for the masseuse, he was very nice and the…read moremassage overall was definitely relaxing. One star for the ladies at the front desk who were sweethearts to the end. MINUS 3 starts for the ridiculous management there. We wanted to upgrade our manicures to shellac manicures within our package. Understanding that the package has limited rulings, we offered to pay the difference and then double it. Their website said a Stress Fix manicure comes in at $55 for 60 minutes and a Shellac at $60 for 45 minutes. The manager we spoke with, refused this saying we cannot change any parts of the package else we can pay for all services a-la-carte. What kind of spa cannot even service a simple "upgrade" of a manicure to a shellac manicure?? Fine..I then counter-offered again saying we will pay whatever the percent difference is between the massage/mani/pedi in the package vs. an a-la-cart massage/shellac mani/pedi. She then quotes something ridiculous saying that the difference in pricing is $5 for the massage, $5 for the pedi, and all of a sudden....$40 difference for the mani to shellac mani. Sorry....someone's math isn't adding up and it isn't mine. When pointing this out to her, she then says the manicurists "don't have time to do a shellac for the time we reserved." I said how long does it take to do a shellac manicure? She answers "45 minutes." I said perfect, since we booked the manicure session for 1 hour, this works. She then goes on to say her next ridiculous line of "no, the ladies need to go on lunch." Sorry excuse me?? I booked a manicure session for 1 hour, but if I choose to do a shellac, I have to pay for 15 minutes of lunch time for the manicurists? Appalling. It doesn't end there. We left after just paying the massage, terminating the packages we had initially booked for 2 of us. Business lost, but I guess it's not an issue. A few days later, I noticed TWO charges, one of $185 on my credit card ($165 for massage, plus $20 tip) and a full $200 on my WaySpa gift certificate. I confirmed this with WaySpa when they checked who had "redeemed" this amount from my order...what do you know...'Intercontinental Spa.' When I finally "proved" this to Intercontinental, the manager first of all refused to admit it was their error, even when there were actual transactions posted on my account and the WaySpa account showing this. Then says to me that even though they never processed this amount, they will be "gifting" me back the full $200. Excuse me what? Do I have to say thank you for giving me back what you took? NEVER go here. Not to mention, the showers were broken, so there were 4 of us ladies waiting in line to use the ONE stall that was working. Come on Intercontinental, you can do better than this.

Tried Sakura Japanese Head Spa and honestly didn't expect it to be THIS good for the price…read more The experience starts right when you walk in -- super friendly staff, warm towel, and a really calming atmosphere. I loved that they have private rooms, so it feels more relaxing and not crowded. The head spa itself was amazing. They combine Japanese techniques with AI scalp treatment, which felt really unique. And the massage bed? I almost fell asleep Everything felt clean, professional, and thoughtfully done. For $29, it's such a great deal and perfect if you need a quick self-care break. Would definitely come back and recommend to anyone looking for a relaxing spa in Richmond Hill!

Best head spa experience. Period…read more Since opening their doors in the local Richmond Hill community, Sakura Hours Japanese Head Spa, they have really emphasized quality and excellent service for the head spa experience. They start by analyzing your scalp and they provide insight of your scalp. Then, then they take you to your room for your head massage treatment. My masseuse, Judy was very kind and made sure to massage all the right spots for those relaxing moments. From the point of when you eye mask is placed, you will get the serenity moments from the right amount of pressure that applied on your scalp, next and shoulders. The AI Shampoo experience was also quite cool and interesting. They programmed the system according to the data from your scalp and they can adjust the water temperature. What was so interesting was they do provide earplugs so that no water can get into your ears while the machine does its work while your are getting a massage from the automated massage table. It was a wonderful experience from start to finish and I recommend this spot to everyone! I can't wait for the next experience!

Yardley Head spa is so close to my house I could walk there and I'm saying this because I'm not…read moresure why I waited this long to experience bliss! I came here because I've been experiencing frequent migraines and I just wanted to relax and release stress and tension from my head, neck and shoulders. The inside is clean, and beautiful and while you wait they offer beverages and little cookies. I didn't have to wait long. The massage itself. I'm totally at a loss for words but I was so relaxed I could hardly keep my eyes open and kept drifting off. I was so out of it in a good way, it was next level relaxation. The service includes: Scalp relaxation with essential oils, Acupoint stimulation, Scalp exfoliation, Hair cleansing and nourishment, a Soothing shoulder and neck massage, Rainbow waterfall circulation a Comforting hot towel neck compress and then a Blow-dry of your hair. It was a wonderful experience and it really helped elevate my headache pain and released a lot of head tension and shoulder tension. The treatment is an hour long. The price is very reasonable. $60 for the treatment. I can't wait to go back!

60mins treatment only offer 50mins service， in this 50mins, 10mins is blowing your hair, 20mins is…read morewashing hair, total massage time or treatment time is less then 20mins. If you are looking for washing hair, it is fine. If you are looking for relaxing , don't go!

We called ahead and they were able to accommodate same day massages for my mother-in-law and me…read more When you get there, there's a rack of clean slippers for you to change into, a rack for outside shoes, and a bin of used slippers for when you're leaving. The front desk offered us bottled water when we checked in but there's also some lemon water at a self-service station. They placed us in the same room so that we could chat during the massages if we would like. They ask that you strip down to your underwear and knock to make sure you're ready and under the blanket before they come in. There was a good variety of massage lengths you could choose from. We did a 45 minute massage this time, but I'd like to do a longer massage whenever we return as it didn't feel like there was enough time/focus on certain parts of the body. The feet was just a quick two pounds of their fist, which didn't really do much for us. I had CeCe and my mother-in-law had KiKi. Overall, the massage was nice. They used oil and a combination of their hands and elbows. The pressure started off too light for me, so I asked her to go harder. She noted she was afraid to go too hard, so I told her not to be. There was a bit of a communication barrier with my mother-in-law, but I was able to translate.

This spa is larger than it looks from the outside. The waiting area is spacious and inside there…read moreare lots of treatment rooms and nail salon area. We came for a 30 min massage. The prices here are pretty good value in my opinion. Massage room was nice and relaxing and massage itself was ok. Pressure could have been lighter but my fault for not letting the therapist know. Washroom had no toilet paper and no hand soap so for a spa environment that was a bit unpleasant but overall pretty nice and I'll probably go back to check out more of their spa menu or monthly specials.

Took my mom here for their $65 promo for head and foot message for 1 hour…read more The atmosphere is relaxing and gives of Bali inspired vibes. They have tons of promo happening. The masseuse didn't talk much but not sure if that's because of a language barrier. I like how they offer a one stop shop for everything you need to pamper yourself, like nails, head, foot, neck/shoulders, and body. It's a very convenient location and plenty of parking. Would definitely return again!

Super nice and lovely spa. We did their head spa promo for two, which is $89 right now for a one…read morehour session! It was such a relaxing experience. They really took their time and it never felt rushed. The head spa itself included a thorough hair cleanse and conditioning, along with a neck, shoulder, arm, and hand massage, which was a really nice bonus. Afterward, they blow dried our hair and served us some hot tea, which made the whole experience feel extra thoughtful. The staff were incredibly kind and accommodating, always checking in to make sure the pressure was comfortable. Overall, we had a great time and would definitely come back. Not sure how long the promotions will last, but during the holidays they're also offering promo cards for your next visit. Tip: Be sure to bring cash.