We buy our laundry detergent, hand soap and dryer balls (plus scent refresh) from Buff City and I…read morecould not recommend this place more. It's a little on the expensive side, but create an account and rack up some points to use! You can also bring your detergent container to be refilled for a discount, and I appreciate that. The bath bombs and shower steamers are some of my favorite items to gift friends and family and they are always a hit!

I love buff city soap. Amazing smelling products. I really appreciate that their products are made…read morewith simple, plant-based ingredients and no harsh chemicals. I love the fact that you can customize products such as laundry detergent and scent boosters. My laundry smells great and don't get me started on showers. I am obsessed with the bar soaps they have. My favorite has to be love potion and all hail the queen. They smell amazing. I need to also mention that my local Buff City Soap makes a fragrance, the Duval which makes an excellent sent for laundry. I'd definitely recommend trying a few products out. They're really great.

Poor management with Online orders…read more I will never shop at B&BW because the workers pick and choose which orders they want to fulfill. (Mobile orders are completed before any walk-ins in a timely manner) Legit placed an online order at 8:30 am and after 4 hours I called the store. I am told by a worker that 11 orders are ahead of mine and I will receive my order later that day.... 8 pm I received an email saying the order was completed. When I arrived at the store, workers seemed confused/incompetent and could not pull my order up on their systems. Until someone that appeared as manager found a way to find a list of incomplete online orders of the day after minutes of the other workers struggling to "find" my order. Afterwards, 10+ hours later, I am told my fav. Items from my order weren't able to be fulfilled bc they were now out of stock... what a waste of time! I then asked for a refund for the order and issued a formal complaint due to such an inconvenience and miscommunication. The appeared to be "manager" stated she issued the refund; however, this was just a lie. The next morning, I get another "ready for pick up" email of the same order I was told was canceled/refunded. I then called the store, and an incompetent worker then told me to "wait 3-5 business days" bc the order automatically cancels due to no pickup and they can not issue a refund bc the system won't allow it...really? Is this how your other customers are treated? No respect, apologies, nor honest business practices. Ignorance is one gross and shameful thing to harm a business! Such experience came off as a form of discrimination. I will never shop w/ B&BW again & deleted the app since my money isn't valued. No one wants cheap fragrances from a bankrupted company anyway ‍

Great place to shop and discover new scents. Friendly service paired with discountsread more

I stopped at this Hallmark store after Christmas to check out their annual ornament after Christmas…read moresale. This was the first time I visited this location and was pretty amazed to see how large it was AND that they had a decent stock of ornaments and Christmas decorations available. While I had originally stopped in here to grab an ornament, I wound up finding a bunch of other items to purchase. They had tons of Hallmark Christmas blankets available at 50% off, ornaments, Elf on the Shelf items, and Christmas decore. I wound up purchasing a blanket, three ornaments, an Elf on the Shelf stuffy, a book, and a decoration. Did I need of any of these items? No, no I did not. Did I want them? Yes, yes I did. The store was organized well, there were several associates ready to help, and were all very pleasant.

From the owner: Gretchen's Hallmark - your go-to destination for heartfelt gifts, charming cards, and all…read morecelebratory things. Whether you're searching for the perfect birthday card, a keepsake to mark a special moment, or seasonal décor to brighten your home, our friendly team is here to help you find something meaningful. We proudly carry a wide range of Hallmark favorites, locally made treasures, stylish accessories, and unique items you won't find anywhere else. At Gretchen's, we believe every occasion deserves a little magic -- and we're here to help you share it.

This establishment has been around since 1947, and I can definitely see why…read more The service is impeccable and the attention to detail truly stands out. They are able to accommodate any occasion and consistently provide excellent service and high-quality products. The prices are fairly marked, and the entire experience was handled with care and professionalism during a time of need for a loved one. If you're looking for a selection of gift ideas this place will blow you away!! Overall, it was a very positive experience, and this is absolutely a five-star review.

I have been a loyal customer of Kuhn's Flowers for over 20 years. They have always provided…read morebeautiful arrangements and great customer service, which is why I continued to trust them with my floral needs. This Mother's Day, I was traveling and unable to go inside the store like I normally do to personally select flowers for my mom. Since the online ordering format had changed and only showed a flyer with price points and descriptions instead of actual arrangement photos, I decided to call in for assistance. Unfortunately, the person who answered my call Saturday morning was extremely rude, condescending, and unpleasant. I was very disappointed, especially after supporting Kuhn's for so many years. To be treated that way during such an important holiday was truly disheartening. Because of that experience, I decided to order from Dinsmore Florist instead. Their website allowed me to see actual photos of the flowers I was ordering, and they delivered my mom's flowers in a timely, courteous, and professional manner. They have now gained a new customer. It is very disappointing that after more than 20 years of giving Kuhn's my floral business, one negative and disrespectful interaction has caused me to take my business elsewhere.

I usually order online. I needed a gift fast one evening and when I went online I was told I…read morecouldn't pick it up until the following day. From placing orders in the past I know that they usually get my items done quickly so I gave them a call and asked if I placed the order at 5 if there was anyway to have it done that evening. The very nice gentleman told me to go ahead and place my order and he would try to have it done with an hour and a half to two hours. I placed my order and he was able to get the item completed by 7! It was absolutely awesome. No matter which store I go to, I get great service and have never had any issues. The associates really work to make sure that I get the items I need quickly and completed perfectly. I will definitely be back!!

So far I have ordered online 3 times to pick up in store and each time the process has been…read moreseamless. Ordering online with the pick up in store option is super easy and it lets you customize and change things. That process allows you keep within your budget. Most times, after ordering online your order is ready in 4 hours. The frames, bracelets, zippo lighters, etc, etc that I have ordered have all looked really good and each time the gift recipient enjoyed their gift. Once you go in to pick up in store they are always quick to find your order, and show you what it looks like to make sure it's to your liking before you go home with it. While the engraving is pricey, the gifts themselves can usually be found on sale or at a discounted rate. The store is always well lit and organized. The store is a bit small but they definitely know how to make a gift personal.

I like to visit a Hallmark store when I'm in the area. Do I need anything? No, but I like to look,…read moreespecially when I see they have some of their Christmas ornaments on display. In the front of the store it was set up for Halloween.They had a bunch of cute characters that you could press their feet and they'd dance to Halloween music. From Snoopy to Mickey. Then I headed over to their keepsake ornament display. They only release a few every few months, so they didn't have EVERYTHING out, but was excited to see what they had. This store also has a lot of items from wine glasses, to Golden Girls merch, to Disney related merch.

OMG! LOVE THIS STORE! Everything is so cute and amazing and tons of stuff and for gifts cards and…read moreabsolutely love it and the employees are the best and so sweet welcoming and it feels wonderful and it is so big and beautiful and it is so clean very organized and absolutely amazing and it is incredible place. It is very expensive that is only thing I don't like are prices and it is with the price and everything is so magnificent plus absolutely awesome and i go here a lot i highly recommended it and the service is amazing helpful and the employees are so nice and friendly and their for you if need anything seriously come here get a gift and cards and anything and it is magical so big huge store and you would enjoy it love it and plus get want you need plus magical and one of my favorite stores and it is worth it and they have so many things to choose from for friends family kids and etc and come here a get a gift or just something for your self. From Lauren

I went in here after leaving Rooms to go. I called to ask if they had any desks for a home office…read moreand the person who answered the phone and said yes I came in here and the woman who answered the phone showed me a desk. It wasn't the color or the size that I wanted, but I did ask him where the bathroom is and she pointed to the bathroom and said the other desks are over there. I'll meet you over there. I went to the bathroom and then came out and waited about five minutes for her and she never came back. As I was leaving, I took a look around. I think they had a total of three desks and one of them was the price of a Pottery barn desk so if I'm going to spend that kind of money, I'd rather just go to pottery barn

Well, the chairs finally arrived and two had broken legs. After numerous calls with no real…read moreresponse these were picked up to be replaced and finally after a total of six, replaced. We noticed that one was not level on one leg and found one slider was defective! Seriously, these chairs were not worth the cost.