Got to spend time here 2 out of the last 3 days. I'm a man of more patience now than I used to be…read morebut I can say that I've always been impressed with the huge amount of products that are available to its customers here at Bath & Body Works. Actually, I've visited their shops in other states, including California and Connecticut, and this type of availability has been a trademark of this chain. I can say they take great care to ensure items are in order here. Customers have every chance to sample the lotions, sprays, perfumes, colognes, etc. My Dearest took advantage of the deals Bath & Body Works has been offering on a Holiday weekend, and I can say that they were really lighter on the bank roll. A good thing! Which leads to my next point. Those who shop here should really take note of the deals that Bath & Body Works offers. It's frequent that they'll offer a buy 2 and get one free, or a buy 3 and get 3 free. Deals are there for the making and that's been another trademark of Bath & Bodyworks that I've observed for over 15 years. Something that HASN'T been a trademark through the years is the availability of scents, colognes, sprays, etc. for men. I stumbled in the men's area a few days ago and was surprised that there was a decent-sized amount that I had not seen in these stores in the past. It was explained to me that over the last few years their offerings for men has slow to steadily grown. That's a big plus for them and I did see a few men checking out the men's area during my visit. However, there is some room to grow as it takes up a little less than a quarter of the shop space. This is a spacious store with two different sections. It's a little like walking in a maze with the large number of displays at this shop. It's just all part of the experience! :) I will say that the employees are terrific here. On our first day, the sales lady gave a good amount of time assist us and on our second visit, as we had to come back due to problem with the spray mechanism on one of the perfumes, Jan gave amazing support to us and fixed our problems, along with adjusting our order so we could purchase the better deal. It was a great customer service experience! I don't use cologne, but I would have no problem shopping here for it if I did. Bath & Body Works takes good care of my Dearest's needs and that's good enough for me. I do give a solid recommendation to this store! Recommend: HIGH

Poor management with Online orders…read more I will never shop at B&BW because the workers pick and choose which orders they want to fulfill. (Mobile orders are completed before any walk-ins in a timely manner) Legit placed an online order at 8:30 am and after 4 hours I called the store. I am told by a worker that 11 orders are ahead of mine and I will receive my order later that day.... 8 pm I received an email saying the order was completed. When I arrived at the store, workers seemed confused/incompetent and could not pull my order up on their systems. Until someone that appeared as manager found a way to find a list of incomplete online orders of the day after minutes of the other workers struggling to "find" my order. Afterwards, 10+ hours later, I am told my fav. Items from my order weren't able to be fulfilled bc they were now out of stock... what a waste of time! I then asked for a refund for the order and issued a formal complaint due to such an inconvenience and miscommunication. The appeared to be "manager" stated she issued the refund; however, this was just a lie. The next morning, I get another "ready for pick up" email of the same order I was told was canceled/refunded. I then called the store, and an incompetent worker then told me to "wait 3-5 business days" bc the order automatically cancels due to no pickup and they can not issue a refund bc the system won't allow it...really? Is this how your other customers are treated? No respect, apologies, nor honest business practices. Ignorance is one gross and shameful thing to harm a business! Such experience came off as a form of discrimination. I will never shop w/ B&BW again & deleted the app since my money isn't valued. No one wants cheap fragrances from a bankrupted company anyway ‍

I stopped at this Hallmark store after Christmas to check out their annual ornament after Christmas…read moresale. This was the first time I visited this location and was pretty amazed to see how large it was AND that they had a decent stock of ornaments and Christmas decorations available. While I had originally stopped in here to grab an ornament, I wound up finding a bunch of other items to purchase. They had tons of Hallmark Christmas blankets available at 50% off, ornaments, Elf on the Shelf items, and Christmas decore. I wound up purchasing a blanket, three ornaments, an Elf on the Shelf stuffy, a book, and a decoration. Did I need of any of these items? No, no I did not. Did I want them? Yes, yes I did. The store was organized well, there were several associates ready to help, and were all very pleasant.

From the owner: Gretchen's Hallmark - your go-to destination for heartfelt gifts, charming cards, and all…read morecelebratory things. Whether you're searching for the perfect birthday card, a keepsake to mark a special moment, or seasonal décor to brighten your home, our friendly team is here to help you find something meaningful. We proudly carry a wide range of Hallmark favorites, locally made treasures, stylish accessories, and unique items you won't find anywhere else. At Gretchen's, we believe every occasion deserves a little magic -- and we're here to help you share it.

I had a last-minute flower emergency today. Alex at Kuhn flowers was amazing. She found the right…read morearrangement and helped me add to it to make it perfect. Thank you, Alex. You saved the day!!

Amazing floral store. My husband always purchases floral arrangements from Kuhn Flowers for my…read morebirthday, Valentine's Day, our anniversary and etc.

I usually order online. I needed a gift fast one evening and when I went online I was told I…read morecouldn't pick it up until the following day. From placing orders in the past I know that they usually get my items done quickly so I gave them a call and asked if I placed the order at 5 if there was anyway to have it done that evening. The very nice gentleman told me to go ahead and place my order and he would try to have it done with an hour and a half to two hours. I placed my order and he was able to get the item completed by 7! It was absolutely awesome. No matter which store I go to, I get great service and have never had any issues. The associates really work to make sure that I get the items I need quickly and completed perfectly. I will definitely be back!!

So far I have ordered online 3 times to pick up in store and each time the process has been…read moreseamless. Ordering online with the pick up in store option is super easy and it lets you customize and change things. That process allows you keep within your budget. Most times, after ordering online your order is ready in 4 hours. The frames, bracelets, zippo lighters, etc, etc that I have ordered have all looked really good and each time the gift recipient enjoyed their gift. Once you go in to pick up in store they are always quick to find your order, and show you what it looks like to make sure it's to your liking before you go home with it. While the engraving is pricey, the gifts themselves can usually be found on sale or at a discounted rate. The store is always well lit and organized. The store is a bit small but they definitely know how to make a gift personal.

I like to visit a Hallmark store when I'm in the area. Do I need anything? No, but I like to look,…read moreespecially when I see they have some of their Christmas ornaments on display. In the front of the store it was set up for Halloween.They had a bunch of cute characters that you could press their feet and they'd dance to Halloween music. From Snoopy to Mickey. Then I headed over to their keepsake ornament display. They only release a few every few months, so they didn't have EVERYTHING out, but was excited to see what they had. This store also has a lot of items from wine glasses, to Golden Girls merch, to Disney related merch.

OMG! LOVE THIS STORE! Everything is so cute and amazing and tons of stuff and for gifts cards and…read moreabsolutely love it and the employees are the best and so sweet welcoming and it feels wonderful and it is so big and beautiful and it is so clean very organized and absolutely amazing and it is incredible place. It is very expensive that is only thing I don't like are prices and it is with the price and everything is so magnificent plus absolutely awesome and i go here a lot i highly recommended it and the service is amazing helpful and the employees are so nice and friendly and their for you if need anything seriously come here get a gift and cards and anything and it is magical so big huge store and you would enjoy it love it and plus get want you need plus magical and one of my favorite stores and it is worth it and they have so many things to choose from for friends family kids and etc and come here a get a gift or just something for your self. From Lauren