Gretchen's Hallmark is one of my go-to stops when in a pinch because I ran out of time to purchase…read morea gift! I've stopped here time and time again & never left empty handed... both for the person I'm looking for and something for myself! This particular trip, I went in for one person and came out having purchased gifts for four different people's birthdays! The store is always clean & well-stocked! Sometimes at Christmas the ornaments may be temporarily out of stock, but the gift wrap, cards, and speciality gifts are always suck a great find when looking for something unique! The employees are extremely helpful with their suggestions, locating the items within the store and their wrapping the gifts for me is definitely the icing on the cake!

Grumpy staff, unfriendly and they act mad when asked about products. Will not shop there again.read more

My son-in-law was so excited to bring us out to this amazing venue! It seems to have a Chronicles…read moreof Narnia type feel, because it's in a bunch of gray buildings with just a small amount of colored advertisements at the door front and wall panels. You go into the door and Wow!!! It is like a small anime convention ... t-shirts, backpacks, cards, lanyards, Funko Pop, soda, etc!!! Soooooo cool! So cool! I saw lots of our favorite anime shows and favorite movies merch. I loved hanging out with my family and the staff was nice to let us wander around and enjoy looking at all the different medias of fan arts!! We were extremely happy to purchase a Godzilla since we just watched the movie :)

Nephews and niece were visiting from out of town and they are all collectors, so I decided to take…read morethem here. Small but impressive store! So much to choose from! Each child walked out with at least two items. Customer service was great. He was very helpful in finding specific items. Ask them about their rewards program as well!

I've been wanting to get some material for a project. But I didn't want to pay a lot for material…read more Just so happened, I was in the area, and I was super early for work, I decided to in Hobby Lobby. To my surprise, 40% off fabric. I didn't have time to really look at all they had, but it stayed on my mind all day, while I was at work. It must have been a sign to get it before the sale is over. I needed fabric for 2 projects. One is a royal blue, and they had the perfect fabric for this one. The other one, I needed a gold color. I saw one, I was unsure, but since it was on sale, I decided to get it. I only needed 2 yards. The fabric department is busy! I was like the 3rd in line. It was a gentleman assisting everyone, he was very nice and super friendly. When it got to me, there was an employee trade off, she asked him to go and assist a gentleman, that needed something heavy or big taken down. As the lady assisted me, she asked me what I was going to make, I told her a couple of headboards. She was shocked. We were talking about the person I follow on YouTube Yoduvh Essentials, I showed her a couple of videos, I think she is now inspired to do a project as well. I didn't get everything I need for the project, because the other stuff never goes on sale. But at least I got the material.

This is an excellent Hobby Lobby store. We did a potting project, like a fairy village, so we…read morebought a bunch of stuff for that. We also got some other items like a mini basketball goal toy for toddlers. Overall the pricing was fantastic and the store was clean with a nice staff.

They're never open. You can do curbside but how do you know what's in the store? You can't touch…read moreand select yarn or look through kits or products curbside. It used to be so much fun to go in and look around and choose something new.

Many years of positive experiences in both knitting and needlepoint from original store and owner…read morethru move and changes in ownership help materials and friendlyness have remained top marks

Great customer service from Associate SIU! SIU was…read morevery knowledgeable about merchandise and deals for that week.

The store had a lot of wonderful options for little children. Miracle was a great help! Will…read moredefinitely be back for more items.

I shop here a lot, but it's the only Pandora store we have in Jacksonville…read more I am giving 2 stars because of the customer service. Sometimes the customer service is pretty good (not stellar), and other times it downright sucks. There's one girl in particular who is snobbish and always has her nose stuck up in the air. There have been times I've walked in (with only one other customer in the store) and haven't even been greeted. Perhaps you think I'm the one being too petty, but I have literally spend thousands of dollars on Pandora beads. I don't think I'm asking too much for someone to say, "Hello, I'll be with you soon" when I walk in the door. When we lived in Orlando, I use to visit the 2 stores there often and the customer service was phenomenal! They always went above and beyond to make sure the customer was happy. I just don't understand why the same can't be accomplished here in this Jacksonville store. Since it is an official Pandora store, more than likely, they will have the exact item you want in stock. They also will be able to clean your Pandora bracelets the proper way. Although, they always act like it's a bother to do it. Annoying. Other Pandora stores offer to clean my bracelets. At this store, I have to ask. I'll continue to shop here because I am completely obsessed with Pandora beads. If there was another official Pandora store in Jacksonville, I would definitely shop there instead and my rating for this store would then be moved down to a 2 star. I waited a while to write this review thinking they would get it together because it was a new store. But they have been open for well over a year now and it looks like the poor customer service is what it is. What's really sad, is when I lived in Orlando, I was always super excited to walk into one of the two Pandora stores. I always had such fun looking over all the beads with the store employees. Now, I actually dread walking into the Jacksonville Pandora store and it really, really sucks. =( I initially gave a 3 star rating when I started writing this review, but as I wrote more and more, my heart sank thinking about how awful my experiences have been here. So I took away the 3rd star and dropped them down to 2 stars. If, by some miracle, service gets better here, I'll update my review. But it's already been a year since they opened, so I really don't see it happening!

I had a very disappointing experience last Saturday on 11/18/2023 at the Town Center Pandora…read more I went in looking for a specific charm that they didn't have on display. So a wonderful associate named Nia, who was also helping another party of people at the time pulled out the associates book for me to look at so i could decide between which charm I wanted to purchase. However while i was looking at the book for a specific charm not on display another associate named Gabrielle slammed the book closed and snatched it away then continued chatting with another associate, not even bothering to ask if I needed any help or was I done with the book. Mind you Gabriella wasn't helping any other customers at that time. Because Gabrielle lack of customer service training, it ruined my entire shopping experience with Pandora at this location. I have absolutely loved all my previous shopping purchases at this Pandora before this experience on 11/18/2023 but no longer feel comfortable coming to the Town Center location. There's nothing wrong with pandora products however there customer service workers specifically Gabriella need a refresher course on how to help customers rather than just chatting on the clock with other associates. I'll be going to the Avenue Mall in the future for my Pandora purchases.

Stopped in to check out what the store was all about and man, there is a ton of stuff! It gave a…read morenostalgic feeling of the old hobby stores back in the day but even better. They had a wide variety of boats, planes, cars, and other hobby items. The staff was really friendly and explained the store layout. They answered any questions I had. Great experience!

Nice Shop! Decent selection of military kits and Lots of vintage airplane kits. Great place for…read morekit collectors as well as builders!! Worth the visit!

The staff always make contact when you walk through the door. They have a couple shelves they…read morekeep on the side walk just outside the front door with books for $2-$3. Cheap books are nice to see considering the cost of many books. I would like to see sitting areas other than the coffee shop tables. It is always a plus to have a comfy seat when you when you plan on spending an hour at the book store.

I'm giving this location 2 stars because of how uncomfortable an employee made our visit…read more I was there with my kids in the children's area, which has a small kid-sized table. They brought a few toys over to the table so they could look at them while I was sitting with them. An employee complained to the manager about it, then started hovering around us, taking items from the table when the kids stepped away, and repeatedly asking where things had gone. I told him clearly that we would put everything back before we left, but the hovering continued. I completely understand employees needing to keep track of merchandise, and if the store has a policy against bringing toys to the children's table, that could have simply been explained to us once. Instead, the way it was handled made us feel watched and unwelcome. The interaction made me uncomfortable enough that I decided not to make a purchase and left instead. For a store with a dedicated children's area and kid-sized table, I expected a much more family-friendly experience.