Terrible facility .... truly tried to give them the benefit of the doubt…read more Long story short ... My doctor requested an MRI w/Contrast (they had a copy of the order) when I arrived the front desk said w/contrast but the techincian who helped me said NO contrast. I went through the whole scary process of an MRI .. you know how that can be. The emailed my doctor with the subject MRI w/contrast and w/o contrast but then in the notes/and impressions said this was an MRI w/o contrast. Truly sucks that my doctor didn't catch this discrepancy either because the paperwork is not correct, which also means she didn't truly check. Also, I was billed for having contrast and was giving no type of injection or contrast so now im going back and forth to figure out what was ordered, what was done. Shame on this "medical practice".. people should pay more attention to their jobs especially with things that are more nerve wrecking for people should as an MRI. because now it puts me in position to have to face an MRI again, and do more testing.. AVOID THIS PLACE OR IF YOU DO GO KNOW YOUR OWN STUFF

Very nice and clean facility. Results were sent in a timely manner to the referring doctor. Thank…read moreyou

Professional, polite and friendly staff. They did not keep me waiting. I was happy my physician…read morechoice Mink.

Mink Imaging Beverly Hills had some mix up with my appointment. They first sent me to a wrong…read morelocation which had no availability during my appointment time. Then, they booked me for 11 PM vs 11 AM. I arrived to the front and it was looking like I might have issues and a far late date BUT they were able to squeeze me in after revisiting the schedule multiple times. Although unfortunate with the mix ups, they did right by getting me in since I was already at the office. Additionally, friendly service and clean office. Waiting on results for the diagnosis. Thank you Mink.

I had a wonderful experience from start to finish. The imaging service technician Selena was…read moreincredibly kind, patient, and professional, taking the time to explain the process clearly and making me feel completely at ease. Her calm demeanor and attention to detail truly made a difference. The front desk staff Dolly was equally outstanding -- welcoming, efficient, and genuinely caring. Check-in was smooth, and they were happy to answer questions with a friendly attitude. It's clear that this team values patient comfort and excellent service. I'm very grateful for such a positive experience and would highly recommend this facility.

Very very bad customer service. I waited 2 1/2 months to try and schedule a very important heart CT…read morescan. I got the run around and everyone I talked to kept referring me to one person then another (circle jerk). DONT USE. VERY UNPROFESSIONAL! Go somewhere else... that's what I did.

I was very happy with my experience at Optima Diagnostic Imaging…read more I was there for a Heart Scan. I was greeted by an exceptional technician named Cindy Kim. She was warm, friendly and told me exactly what was going to happen. She was my first impression of the facility and I appreciated her kindness. She guided me through the whole process. I think the quality of the facility is great. The parking is validated and there is even a coffee nook in the waiting room.

Unfortunately for me...I needed a CT scan and another series of X-rays but nice building with…read moreparking and they do validate!!! Staff were amazing!!! Although a few hicups with paperwork but the ladies in front office were so kind, thoughtful, patient and accommodating!!! They were really diligent and very quick processing and handling on my behalf!!! Cindy was my technician helping with actual CT scan and X-rays.....What an absolute GOD send!! Super warm friendly and so thoughtful walking me through the process and was in and out in less than thirty minutes!!! Seriously so grateful for the entire staff and had an absolute pleasurable first experience and highly recommended!!!

They called to tell me their machine broke down on my way there. It was challenging to get a note…read morefor my employer for evidence that I had an appointment. Whether There is no direct line. Their phone operators are "offshore" and getting them to understand is a major headache. Every time I say something they summarize what I say put me on hold, then come back asking me for additional information. This whole experience is a nightmare already.

Just so you're aware, this place is very unorganized. I was scheduled for an MRI, but for no reason…read moremy appointment was canceled without any notification. I showed up on time and was told it had been canceled, and they couldn't even explain why. There was no effort made to look into what happened--they simply asked me to reschedule for another day.

I had an excellent experience at Beverly Tower Wilshire Advanced Imaging. The facility maintains a…read morehigh standard of cleanliness, organization, and professionalism, creating a reassuring environment for patients. The entire staff demonstrated exceptional care and efficiency throughout my visit. I would especially like to recognize Estefania G. for her outstanding service. She was courteous, knowledgeable, and attentive, ensuring that all procedures were clearly explained and that I felt comfortable at all times. Her professionalism and dedication truly enhanced my experience. I highly recommend this facility to anyone seeking high-quality imaging services and a compassionate, patient-centered approach.

I tried sharing images with my doctor via their website made for that…read more https://myradiologyconnectportal.com/ExamShare However, the "Generate Link" button doesn't work. I tried several times with 2 different browsers, making sure fields were filled out correctly. Frustrating. I also tried downloading the images to my desktop, but when I tried opening them, no images. Just a bunch of binary code or something. Now I have to drive to the imaging center, pay for parking, and waste my time and theirs waiting for images to be put on CD. CD? Hasn't this technology been replaced years ago with USB? Everything else about Beverly Tower Wilshire, however, is great!

No more gate keeping! I'm not kidding when I say I'll follow Dr. Bendavid to the ends of the earth!…read moreI've been privileged to be under his care for many years now and I am so happy that he finally has his own practice at Premier Women's Imaging. It is so rare to find a doctor who genuinely cares for his patients' well being so when you are lucky to find one, don't let them go! I've had a few scares along the way, which always turned out to be nothing, yet Dr. Bendavid has always been extremely thorough with my exams and results to make sure it IS nothing serious. And his support during the entire emotional process has always been a huge reassurance for me. I'm so lucky to be under his care. And a huge shoutout to Salem at the front desk and to Seda, Aida and Rosie who do the mammograms and ultrasounds.

I work for a Dr.'s office and we have been referring our patients to Dr Bendavid and his team at…read morePremier. They assist in getting in our patients in a timely manner, perform thorough mammograms with ultrasounds and biopsies if needed. Complete and compassionate care, is provided to all of our patients. And most results are provided same day, if no pathology is required. THANK you so much Dr Bendavid and team!

Big thank you to all their staff for getting my mom scheduled in on a time crunch! Thank Liz for…read moremaking it work for us and getting my mom in! Highly appreciate everything you all do

My 90 year old father needed an MRI and because he has a pacemaker, it's more complicated to get an…read moreappointment (because the facility needs to have an MRI machine that the pacemaker is compatible with). Initially, the imaging facility my dad's doctor suggested told me they would need to have someone get back to me about the pacemaker and that I could expect a call within 24/48 hours. When they didn't call, I called back and had to speak to several people (all of whom seemed capable of answering the question unlike the first call but I was disconnected twice before the third call each time having to start over). After more than hour on the phone, the third person finally told me that they did not have an imaging machine compatible with my dad's pacemaker. This whole process ended up delaying the MRI for my dad for more than 1 week. The day I got Westside Medical Imaging's number, I called and spoke to Dolly. She was polite, informative and responsive. Within an hour she confirmed that they had a compatible machine and they could see my dad 2 days later. She emailed the paperwork to fill out so my dad's time could be minimized. When we got there, the front desk personnel (which included Dolly) were very kind and helpful. They also had arranged to have a technician from the pacemaker company available to put my dad's pacemaker in the MRI mode. The same person was there to set the pacemaker back after my dad was done. Bobby, the imaging tech, was incredibly patient, kind and helpful. He expressed genuine interest in my dad and gently helped him get to the machine. Despite there being 3 separate studies, the whole process was completed in less time than was predicted. I was able to get my dad back to the house earlier than expected. This experience stood in stark contrast to an experience my wife had with a different imaging facility just the day before. I am very grateful to Westside Medical Imaging and would highly recommend them to anyone.

My husband came here for renal ultrasounds today, and his tech was Robin…read more He was really worried about having to drink a lot of water for one section of his tests, but robin was kind enough to have him come in early, and stayed standing by until he was ready to do the ultrasound. Everyone was really nice, and I highly recommend it as a place to have ultrasounds done. Only issue is location...because of the local construction, waze will lead you down closed streets trying to circle you around to get there...but they have parking!

If zero stars were an option, I would choose it…read more I called ahead to get a cash self-pay price, which was clearly approved by their representative. When I arrived, they changed the price on me. I spoke with management, and they confirmed that the representative did approve and note the agreed-upon price in my account, yet they still refused to honor it. I drove 45 minutes to get there, spent another 45 minutes for them to get approval from my insurance since they changed my cash pricing and the insurance deductible now makes more sense to go with and now I have to drive 1 hour 15 minutes back home due to rush hour traffic. This place has no respect for patients' time or for their own word. Unfortunately, this isn't my first experience here, and every single visit has involved some kind of issue. On top of that, the staff has consistently been unprofessional and rude. I would strongly advise looking elsewhere.

On this Christmas Day, my heart is full as I write this long-overdue review for Dr. Heather…read moreRichardson and the Beverly Hills Breast Center. Dr. Richardson quite literally saved my life. She performed my mastectomy with extraordinary skill, care, and compassion. From the very beginning, she went above and beyond in every possible way, making sure I felt supported, understood, and never alone during one of the most difficult moments of my life. Together with Dr. Cassileth, the plastic surgeon, they did an absolutely amazing job on my reconstruction. The results are beautiful, but more importantly, they gave me back my confidence, my peace, and my ability to move forward with joy. Dr. Richardson is the most human doctor I have ever met. She treats her patients with genuine empathy, kindness, and respect. I trust her with my heart. There are no words that can truly express how grateful I am for her care and dedication. I chose to write this review today, on Christmas Day, because without Dr. Richardson, I may not be here celebrating life with my loved ones. That alone speaks to the profound impact she has had on my life. She is truly one of a kind. A special thank you to Crystal, whose support, coordination, and care helped make everything run smoothly. Your kindness and dedication meant more to me than you know. This review was overdue, but thanks to Dr. Richardson and her incredible team, I was busy enjoying my life again

Thank you so much N.P-C, Bri Grantham and Dr. Heather Richardson. I appreciate your caring nature,…read moreand the time that you spent explaining and answering questions. You genuinely care about your patients and it shows. Everyone in this office is kind, and caring. I appreciate you all.