Just a heads up to any person thinking about renting anything from Y&S Jumpers!
As you can see from the picture of our conversations I rented a bounce house/water slide from them over THREE months before our event, I even checked in the day before to make sure all is good for our big event for BOTH of my children on their special day. Well, they not only did they ghost us on messages and stopped replying, they also would not answer their phone, we offered to come get the bounce house because we have a dump trailer and would be able to save the party if we went and got it, still nothing. My kids were SO excited to have this for their party and all of their friends were eager to play on it as well, obviously. They left us high and dry and still have not reached out to make anything right or even an apology.
I had less than a hour before the party was going to start, so I googled bounce houses locally and started making calls and hoping for a Hail Mary that someone could help save the day.... After leaving messages at two places I finally get ahold of a very kind, helpful women at SUNDIAL BOUNCE HOUSE, I told her what was going on and she immediately called her delivery guys to see where they were and if they could make this happen (they are in Red Bluff, so they deliver there first and then come to town to deliver here) the guys turned their truck around to go get us what we needed and came straight to us! I can't begin to explain the gratitude to this company and their staff. They not only saved the day, but they did it with so much kindness and were happy to help AND their prices are much better than our original Y&S Jumpers.
Thank you to Sundial Bounce House, you are amazing! read more