Absolutely INCREDIBLE company! Beyond IMPRESSED with Laura & her team! Above & beyond to make our…read more"balloon vision" come to life!! Would 100% hire them!! So impressed!! Thank you, Laura! Everything turned out perfectly!

Great service and an outstanding bunch of balloons! I would absolutely use them again.read more

Pros: The final product turned out how exactly I envisioned--simple but nice. Delivery and set up…read morewas quick and flawless. The man (I forgot his name) who came to set it all up was very nice as well. Some of the balloons at the bottom eventually popped but it was ridiculously hot when we had the party and considering how high the temperature was, most of the balloon garland stayed intact. The pricing is also not ridiculously high compared to others. Cons: Communication could have been a little better. The owner, Jessica, is sweet. We did, however, encounter communication mishaps such as delayed responses and some confusion and part of it was my mistake as I still haven't updated my Yelp account to my current legal name. We got that straightened out but communication still didn't improve much. I understand we're all busy (especially their weekends) but I wanted all the details and planning squared away ahead of the event to get it out of the way. It was anxiety-inducing for me. Overall, it was good working with them.

We've used JEM Castles twice for birthday parties and both times have been amazing. They were even…read moreable to help us with a backdrop and jump house last minute and it was super cute! The owners are very sweet & responsive too. Would definitely recommend!

We had an artist do air brush tattoos at my son's birthday party and it was a hit! The kids got…read moremultiple tattoos and some of the adults did too! The price was very reasonable and the artist was friendly! Thank you for making my son's party a success!

Another party, another great experience! Thank you so much for making my daughter's parties so fun…read moreand special!

They are closed. Not open since 2020ish. When it was open it was the place to go for all your party…read moreneeds. But they are no longer our party store.

Excellent service. Too bad they go out of business. Great value. I like all the stuff for party…read more Haha

Literally went there for one thing and they didn't even have it in any color whatsoever. I simply…read moreneeded a solid color gift bag, large enough to fit maybe the equivalent of four t-shirts in it, and they didn't have a single solid color gift bag, even in a color I didn't want! Like none at all. It was so weird. The only solid color get bags they had were basically to hold one bottle of wine. The place is absolutely miniscule. I'm used to going to a party store about the size of a Trader joe's, and this is just a little hole in the wall store with barely anything you would need if you really needed supplies to throw a party for a child. This place is where you go if you don't need much and you're just throwing a party for like a kindergartener and that's about it

Brought them 4 colors of balloons to turn into 4, 6 balloon bouquet, my mom picked them up so she…read morewas unaware of this and when I received them an entire color was missing. For $75 for some helium I expect my order to be fulfilled CORRECTLY.

We had a face painter/balloon artist today and Ariel show up for my daughter's 3rd birthday…read more Robin helped coordinate everything and was very easy to work with. The face painter and balloon artist was amazing! Her skills were exceptional and she was very sweet with all the kids. Ariel showed up, sang Part of Your World, read her a book, danced and twirled with her, etc. My daughter was thrilled! She was so sweet with her and the rest of the kids. She even talked to her like the princesses do at Disneyland. I highly recommend this business!

This was such a hit for my daughters Birthday! We had the Ice Princesses! Thank you so much! The…read moregirls vocals were awesome- grab the entire audience( parents) Thank you , Robin!

Very nice people!! All we had to do is bring our food and drink!! They supplied everything else…read more All the activities were a lot of fun for the kids and adults. Our granddaughter had a blast!

Definitely recommend hiring Chico princess. I hired princess Jasmin and Elsa for my 4 year old…read moredaughter's celebration as a special surprise and she and her friends absolutely loved it! All of my guest loved seeing something different in a party (the princesses) They danced and got their face painted by the princess and had story time. This is something my daughter will always remember all the kids thought we brought the princesses from Disneyland :) I loved how the princesses always had a smile in their face. Now my daughter will request to have Princesses for every celebration