Horrible customer service. I rented 7 table linens and an easel for an 80th birthday party for my…read moremother to be held on 12/14. In the last 2 weeks my step-father was diagnosed with stage 4 cancer and is declining rapidly. I called last Saturday (3 weeks before the event) to cancel the order and explain the circumstances and Tammy, the owner, told me they could not refund any money, that we can use it for the next party or gift it to someone. I am actually floored that they would refuse to refund under $200 to a family that is going through a shocking tragedy. The caterer, bakery and hall were so gracious. Shame on Rustic Charm.

I'll be getting back, to give this business a proper review. In the meantime, I must reach out to…read morethe community before another day rolls by to express my appreciation for the service I received here, today. I arrived from out of town, in the 11th hour, to find my son's wedding in line for a complete rain-filled, wash out. I was quickly led to Tammy at Rustic Charm. Perfect strangers in the local Target, coincidentally know and speak of these people and their devoted service. They are so well connected and in the business, with all of their hearts. I'm grateful I dropped in personally. Tammy is a wealth of knowledge. If you're even thinking of planning an event, call, Rustic Charm.

When you get married, the one thing that typically crops up on that special day is 'unexpected…read moresurprises.' However, out of all the vendors my husband and I used for our wedding, Snow's was one of the ones that we absolutely didn't have to worry a thing about. They were so good in fact, that they flew under our radar as one of the 'Must Review' businesses because everything went so seamlessly there was absolutely nothing on our end to even think about. I highly recommend Snow's if you're planning your big day or any event for that matter. They took the stress out of our big day and made things incredibly easy for us. We loved Snow's and if you give them your business, we think you will too!

Overall Snow's was great. They are extremely friendly on the phone and answered my many questions…read moreabout their rental products with no problem. They were also helpful in referring us out when we needed other local vendors (like a port o potty). Two things happened that have left a tiny bit of a sour taste in my mouth though. One is that they delivered one less table than they charged me for. Not the hugest deal, but still a bit annoying. And the second is that we'd rented our linens though our caterer in Chico because it cost us a fraction of what it would have cost to rent through Snow's. Only when they came to pick things up, Snow's snagged the linens too. And then they didn't get back to us until Monday morning, after my sister who lives in Chico and was going to return them for us had to leave. So the guy shows up at our house with them and asks if I want them delivered somewhere (very nice), but when I tell him they are going to Chico he proceeds to tell me about all the different drivers going to Chico and how they've all already just left town so we are basically out of luck. Great. So your drivers are like 30 minutes out of town and would have to make an hour detour to fix your mistake, but instead my husband and I have to make the hour and a half detour to Chico because you are unwilling to call your driver back to Redding to get them. Hummm... My confidence in your excellent customer service is faltering.

We recently had a wedding for 150 guests, and our vision was very detailed. We were looking for a…read morevery specific style of chair to complete our wedding setup. After finding **A Planned Affair**, my mother-in-law was able to meet with Marlene since we live out of town. From the very beginning, Marlene was incredibly helpful and offered us several different options. She had the **perfect chairs** we had been searching for! Marlene's customer service was truly top-notch. She communicated effectively, made sure everything was clearly understood, and was extremely helpful throughout the entire process. Since we were coordinating our wedding from out of town, she made everything so easy, especially arranging the pickup and drop-off. We truly appreciate Marlene and all of her help in making this part of our wedding planning so stress-free. **We highly recommend A Planned Affair** to anyone looking for quality rentals and excellent customer service. Thank you, Marlene, for helping bring our vision to life!

Unfortunately, we had a very disappointing experience with this wedding coordinator and ultimately…read moredecided to cancel services just weeks before our daughter's wedding. Despite being paid in full, communication and follow-through were a major concern. Multiple vendors contacted us directly with wedding-related questions because they had still not been contacted by the coordinator, even this close to the wedding. Meetings were disorganized, and one scheduled meeting was nearly canceled when we were notified just 10 minutes beforehand that it had been forgotten. We also had to create our own wedding-day timeline, and instead of feeling that the bride's wishes were being prioritized, we frequently heard what would be easier or more comfortable for the coordinator. Planning a wedding is stressful enough, and hiring a coordinator should relieve that stress--not add to it. We ultimately lost confidence that the services we contracted and paid for would be provided. I'm sharing our experience so other couples can make an informed decision when choosing someone for such an important day.

Haven Collective & Jesse were AMAZING! They were…read moreresponsive, timely, kind and willing to go above and beyond to help create the perfect wedding set up for my wedding this past April 2019. We rented chairs for our ceremony as well as tables and chairs for our outdoor reception. Everything they provided was in amazing shape and beautiful, our guests were impressed and we were thrilled about how the tables and chairs made the entire look our of very rustic outdoor camping wedding come together! It would not have been the same if we had not rented their farm tables! The day of the wedding they brought everything, set it up, checked in with us one placement and specifics and were just as efficient with pick up. We don't live locally, but Jesse was easy to contact, responsive, willing to discuss different rental options and overall made it very easy to plan everything without having to be local. They even have cornhole! Which was perfect, cause we had a cornhole tournament during our cocktail hour. All their rentals are in great condition and are stunning. We loved working with Haven Collection!

Jesse and Aaron from he Haven Collective are incredible! Not only are their farm tables stunning…read morethey're full service and do everything to make your set up as smooth as possible! I can't recommend them enough!

Rachel went above and beyond for my disney themed wedding! We rented tables and chairs and also a…read moretent and arbor. She helped me with decorating everything, even came up with the ideas! The arbor was beautiful! It was Tinkerbell green and sparkly white! The table were decorated with different disney princess themes. My braids maids were all disney princesses. The tables looked amazing! She even made my grandson's prince Eric costume! Highly highly recommended!

From the owner: Party/Event Rental Vendor serving Northern California from Trinity County.read more

I cannot say enough about these guys! I called them in a pinch when one of my texts fell ill, and…read morethey got it handled with sheer perfection and attention to detail on short notice. Reasonably priced and reliable. Would highly recommend.

Great people! Highly recommend and will totally use their services again in the future. I had them…read moredo my fundraiser benefit concert, they brought out a massive video screen which was great for the room and the sound was flawless. Everyone complimented us on how good the sound was and that everyone could hear. Seemed affordable too! Thanks!

These guys are awesome!! The little kids, medium kids and adults had a great day on this slide…read more They arrived on time, set up and delivered the fun!!

From the owner: We are a local, family-owned business that takes pride in our work and equipment. We will go to…read moregreat lengths to ensure your party is a successful one. We not only rent out bounce houses & waterslides, but we also have a 20’x40’ tent, tables, chairs, snow cone machines, an arbor, and miscellaneous wedding items.

There are not enough words to describe how perfect Elke and her team can execute an event. If you…read moreare looking for a bartending service in the Redding area, stop now and hire Cheers. They are truly a partner along the way and we have never met anyone more helpful or kind than the owner, Elke. We hired her for our wedding and also for our party the day after our wedding. Both events were perfect thanks to her. There was never a line for drinks and everyone loved how yummy they were. We can't wait to hire Elke again for another event!

I can't say enough good things about Cheers Retro Events. They recently provided bar service at my…read moredaughter's wedding. Elke exceeded expectations at every interaction- from the initial contact, to planning the menu, to placing the order, to setting up, to serving and to clean up- WOW!!! Her entire team was extremely professional and attentive to every detail. The tapster was the cutest thing ever and a huge hit with the wedding crowd. The standalone bar and string lights were beyond impressive and the menu set up in the giant circle decor was awesome. I would highly recommend Cheers Retro Event Rentals. Elke and her team will take your event to the next level!