I've used them for years. Owner is Extremely rude so are a few of the techs. I would not recommend…read morethem to anyone. I have to stay with them because they sold me an over- priced Allworx phone systems that's not worth the money. They have zero customer service training and you have to keep a close eye on their billing.

From the owner: Enhanced Telecommunications & Data, Inc., is a locally owned and operated company offering…read moretelecommunications services, from small business to enterprise solutions since 1991. We offer a variety of services including Business Phone Systems--Traditional, VoIP & Cloud solutions, Structured Voice and Data Cabling including Fiber, SIP Trunking Services, Diagnostic Troubleshooting, Network Infrastructure, Surveillance Cameras, Access Control, and EAS-Electronic Article Surveillance. Call us today to see what we can do for you. Serving Boise, Meridian, Eagle, Kuna, and the Treasure Valley.

Ben came out quickly on a Saturday and he was able to find what the problem was fairly quickly…read more He was very nice and friendly plus he squeezed me in when his 8 year old son had a soccer game. I'm sure it was because I was a senior and needed a lot of help. Ben is a very kind man. For the time he spent the price was fair. Got a Computer problem Call Ben. He's Honest, polite, kind, knowledgeable, really very handsome and he took my trash out without me asking. Chance Bowser

Outstanding service and professional employees. Do not hesitate to hire…read more The hourly fee is expensive, but the work quality s excellent.

Hello, I am writing about my experience, and my Fiancé's…read moreexperience at the Meridian, Idaho Store located at: 3223 E Louise Drive, Meridian, ID 83642 I have to say, admittedly, whenever I go into either it's that experience I have and commitment to excellence I provided, I gauge the esthetics, interactions, service. Customers do too but my position is different. This is the first time I had an experience in the industry so good I felt compelled to write about it! I have to honestly say, your store and staff by far are the BEST I have ever seen in the industry, direct or indirect, including the ones I managed. Kind of humbling really and made me relax, I knew I was in good hands. I came into the store, it was beautiful, well kept, I was greeted promptly by Adrian, and right away I knew we were in good hands. Positive attitude, he listened to what I wanted, an upgrade, asked good probing questions, and went to work, to find the best deal for my money and the needs I expressed. While talking he also probed for unexpressed needs but not pushing them. He found a deal for an awesome phone that had everything I wanted. After he nicely, not pushy, while maintaining a positive attitude and being super friendly, he presented a Galaxy Watch 4. I have resisted getting a smart watch since their invention, but he talked, not pushy, about the needs I had and how they complimented the watch and more I could do. Plus, there was a deal for it with my phone, and the fee for the line was good. Sold, and I felt happy about it, I trusted Adrian it was the right choice. During our interaction he also talked to my Fiancé', got to know her as well as me, and probed for her needs, and unexpressed needs, not pushy. So then he asked is there anything he could do for her. Now that she had seen the power of my watch, she inquired about an Applewatch and was like me, resisting to get one since their inception. My Fiancé' is a strong and intelligent woman so I left the interaction to them, I'd only chime in if she asked. He followed his same model and my Fiancé' like me, realized from Adrian's knowledge and care it would be great for her life. She got one and was happy. Adrian was great, activated all devices, transferred my data, connected both watches, then said he was glad to help us in using them. I was good on the Phone but the watches were knew. He showed us everything, even helped and taught us to perform additional tasks, answered every question and we were good to go. At the end he was great, went over all the things we did and asked if we had any more questions, we didn't, he showed us alll we needed to know! All this is less than an hour! He had also expressed the value of our time. The most important part of our interaction was he said if we ever needed help with anything, we are welcome to come back and he, and the store was there for us. Felt we were part of a family now and they all cared. Bottom line, WOW. I have never had such service that I was even remotely compelled to right about. Every representative in the Store: Adrian, Caleb, and Allen are awesome. I can only imagine every visit there you'll find the extra mile. But especially for Adrian,  I think he has it all, the best traits I have ever seen in the industry, and special thanks to him. Your company develops talent very well. I'd hope you would specifically recognize Adrian, he's a star. Thank you! P.S.  We love our watches!

Bad experience, will not do business with this Tmobile branch on Louise Dr. again…read more Not professional, not knowledgeable, not caring, at times rude. And they Lost 2 years gallery's photos 2019 to 2021. Not happy!

Terrible customer service. Customer service rep (name starts with a V?) who "helped" us was…read moredismissive and rude. There were no other customers in the store, but she definitely rushed us out. Did not explain our new bill in detail, did not go over what I actually needed help with, but rather tried to sell us WiFi service instead. Horrible. Don't recommend this branch.

I had been having issues not receiving calls. Since I was in the middle of looking for a job I had…read moreno idea on how many missed opportunities I was not aware of, so I headed straight for TMobile. I don't recall his name, but he immediately took my phone and did his magic and voila, in just a couple of minutes, he figured out my issue and fixed it. I was so grateful and every time I need help this TMobile on Franklin is and always will be my #1 go-to place.

Not sure why this place only has 2 1/2 stars. That's weird. Have we all had horrible experiences…read morewith cell phones, the stores we get them in, the employees, the ridiculous bills, etc? Offfff course we have! One place that comes IMMEDIATELY to mind is AT&T on Glenwood in Boise/Garden City when we dealt with this con-man, who had long fingernails that were filthy af. Sorry, grown men with long fingernails and dirty ones on top of that...gross me out hahaha! They gross me out the way feet do hahaha! Ok whatever that part was about lol. Truth, but totally off topic lol. The guy there at the time, was the manager, Todd. We stupidly switched from t-mobile to AT&T back then because of some "deal" they had going on and we also had DirecTV at the time. BIGGEST MISTAKE EVERR!! First, friend told me, AT&T knows service in this city is horrible and because they won't add more towers. My phone was great back in NY or in Florida or ANYWHERE BUT IDAHO! It was ridiculous. Todd told us it was the best and basically conned us big time. Ima leave it at that, because this is about T-Mobile. But that intro gives you an idea of how bad they are and why we counted the days until we could switch back to T-Mobile. We finally did a couple weeks ago and we are finally rid of Todd and our almost $300 monthly bill is gone. NEVER go to a guy named Todd at Boise locations if that Todd is the manager! Instead, go to Meridians T-Mobile at The Village and look for a guy named Tomas. We met Tomas at the mall location, but his main store is Meridian. We told him all about the horrors of AT&T and of...,Todd. He immediately gave us a plan where we got everything including Netflix and it was like the bill was cut in half and then some. It was fantastic! The sh*t stain that was AT&T was now in the past or gonna be in the past. Tomas worked with literally every step of the way. If you text him, even when he's not at the store, he always replies and will help you when he can. You're never left waiting long with him. The guy is great at what he does and I can definitely see him going places with this company or any company for that matter. He just needs to stay the nice guy he is, stay humble the way he is and never forget that customers come to him for help and not to get the run around the way Todd does to basically everyone. Some of us are just quicker to pick up on who is a "good witch and who is a bad witch" hahaha! Hopefully y'all got that reference. Tomas, we can't thank you enough for helping us out. I know customers can be fn annoying as hell, I've worked with the public, but when you know how to do your job and do it well, you know how to just help the customers no matter if they are annoying or not. That's Tomas. Did that make me sound like a Karen? Jesus I hope not! Hahaha! I'm definitely not a Karen (probably something an actual Karen would say but I swear I'm not one lol) I was just trying to show that Tomas can basically deal with any type of customer. In the time we spent with him, I never once got the impression that this guy would be a dick to anyone. That takes great skill and he has it. T-Mobile, you have a great employee in Tomas. Hang on to him, treat him good, and move him up that ladder! He's deserving of it. Do people care about store appearances? Lol If they do, this store is spotless. They follow all covid crap too. So you'll be good. Plenty of hand sanitizer and whatnot available as well. It's a good spot to go to if you're with t-mobile or thinking of switching. Ok, guess that's it for me, Yelperfolkers! Thanks for reading! Cheers!

I went to T-Mobile to start a new family plan and I had a great experience! Trent was very helpful…read moreand got us a great deal. Thank you!

Switching to InCom was a great move for our business. They made the switch easy and effortless and…read morehave been very supportive since. Not only are they there if we have questions, but they check up on us often just to make sure things are running smoothly. Our phone system is top of the line. I would highly recommend using InCom because of their great service and amazing staff!

From the owner: CTC strives to be the leader in delivering unique services and solutions that transform how…read morebusinesses achieve excellence in communications. Through Hosted IP PBX, Unified Communications and business-grade Internet, CTC is able to deliver affordable, state-of-the-art and simple-to-use communication tools to businesses of all sizes.

It's always a good idea to have "people" who are in professions vital to your business and/or…read morelivelihood. Delani at this Tmobile location is that very person for me and my beautiful wife. My beautiful wife and I rolled in late one night after getting half set up with Tmobile at Costco, as they could not order my wife's new phone, but a Tmobile store could. Apparently this sort of situation is a common thing that Costco sends over to This Tmobile location. But that didn't stop Delani from jumping right in to sort out the mess and get us properly set up. Delani was friendly, knowledgeable, professional, and had us totally sorted out before we left. Our new iPhone arrived today and we will be bringing it in to Delani for the data transfer. I'm pleased with the switch in cellular plans, and I'm very pleased that we have Delani as our "person"......cheers!!

Fabio did a really good job with this customer service today and helped me out with my upgrade and…read moretransfer my phone really quick great customer service