Two words: Serve.Us!…read more That's exactly what we found upon inadvertently stumbling into Midwest RV. (Long story short: we flew from Ohio to Kansas to look at specific trailers with one of Midwest's "competitors" [loosely defined "competitor", in retrospect]. We learned things about each trailer only AFTER arriving and that would have likely kept us from making the trek. Frustrated, disappointed, and heading back to Ohio from a failed mission, we noted a trailer on Midwest RV's property and thought 'what the h*ll, we can always look.') Two words: Smart.Decision! It was 20 minutes to closing (ON A SATURDAY EVENING), and without missing a beat, one of their SERVE.US (v. sales) reps offered to open up the slides for us to better view the interior. We both hated accepting the offer that close to closing time, but otherwise a wasted trip AND what we had seen with the slides in looked really good. Next-level service: They offered to pull the trailer over to the building, hook it up to electric, and power on the a/c (it was a SUPER hot day). They suggested we go get a bite (with recommendation - the little place d'town was very good!), come back, and they'd leave it open for us to check out how well the a/c worked (and it did). Through calls and text we were able to negotiate a deal with Larry "Bighorn" (owner) on what we're very happy to have stumbled upon. Also, through calls and texts were we able to work with Larry to secure a transport* from Kansas to Michigan. *Rocky, was also nothing short of a kind, cautious and careful, professional. While there were some (unforeseen) issues that arose with the camper upon arrival and habitation (some rookie-owner, some mechanical), Larry was readily available to walk this rookie owner through both. One of the unforeseen issues required transport to a local dealer for repair. When that dealer was unable to return the trailer, two words: Larry.Bighorn. Upwards of one year after purchasing from Midwest RV, Larry was AGAIN able to be counted upon with the constant serve.us. that we'd come to know and appreciate. Not only was he able to locate another transporter for us, but Boyd was just as professional as all the others we'd come across orbiting Larry Bighorn. Midwest RV, Larry Bighorn - his staff, and the transports he was instrumental in arranging - have been nothing short of a timely, friendly, knowledgeable, and attentive group of business professionals with impeccable follow through and follow up. Perhaps evident, but I cannot say enough about the level of serve.us these folks have consistently doled out. This, coming from an individual with years in the service industry under her belt. (Or, said a with a bit more crass - a service snob; alternately, service witch with a 'b.')

Had a power surge and consequently an electrical system failure on our travel trailer. Since I was…read moreclose by I went to the shop and spoke with Adam. He told me to bring it in. I was back within 30 minutes. He told me he would check it over and give me a call. The inverter, microwave, and refrigerator were fried! He told me he would order the parts and have reassembled and ready to go within several days. True to his word he called several days later. It has now been about six weeks later...we have had opportunity to camp and test the system out now. Everything works like new! I am very pleased with the work performed. Adam Gentry, whom is the Shop Mgr., was a life saver for us.

George Seacord (owner of Archie Park Models) has been in the home building industry for 27 years…read more He's incredible to work with, and builds all of his park models far better than code requires. As a testament to his work, he lives in a park model home he built, and all of his park models are built so well they can comfortably be lived in year-round. I've known George for many years and he takes pride in his work. I highly recommend having him build your park model home, and I don't believe there's anyone out there who will do a better job than George.

Met these guys at a local RV show. I was undecided about purchasing a travel trailer so we were…read morejust window shopping. One of their trailers caught our attention and we found ourselves repeatedly coming back to it. Kyle, a rep from Ottawa, wandered over on our 4th or 5th visit and asked if we had any questions. Not wanting to be subject to some high pressure sales I said no and he informed us to simply call him when we did have any. Well we hung around that trailer for a while discussing whether to buy it when Kyle came back. I asked him to work up a full final price quote (price, tax, fees, etc.) and he did. I then said we wanted to i discuss it further and he left us alone. At this point I had some doubts if this size trailer would be suitable for us I found Kyle and asked if they had a particular model (from the brochure) there and they did. We looked at it, Kyle again workEd up a final price quote, and we decided to buy. That was Saturday; in the past 3 days I've bombarded Kyle via text with numerous questions and he's always responded promptly. We picK it up this coming Saturday and I'll update further then.

From the owner: At Ottawa RV, LLC we strive to be the best RV Dealer in the area. We want to serve our customers…read moreand their families so that they can make memories together! We offer many services, such as, RV Sales (new & used), RV Rentals, RV Parts & Service, Stealth Box Trailers and Uhaul. We carry KZ travel trailers as well as Viking pop-up trailers. Our used inventory is changing everyday, let us know what you are looking for. We look forward to working with you!

Okay, I must say that I have the most FUN experiences at Transwest, even though I am spending a bit…read moreof money (almost all on necessary repairs). Lynette, Brad, and Greg, and front desk Brian have just been a blast to interact with, and I feel like they are old friends (yes, Brad did have a birthday about a week ago, so maybe that's why....lol). I needed an air conditioner, refrigerator, and hydraulic lift replaced in my 2005 Elite trailer. But, because they were so much fun, I ordered a new awning. Well, I WANTED a new awning.... Seriously, I have had nothing but completely professional, friendly, understanding, helpful interactions with the staff, and I have recommended Transwest to my friends, who honestly, were happy with them too! Belinda

I purchased a brand new Newmar Kountry Star RV from Transwest this past March. Used it one time in…read moreearly April to go to Galveston. when We got home I took it in for some minor warranty work. They had the unit for a few weeks. Called to say my warranty work was complete however my digital dash was no longer working. This unit is built in a freighter chassis, so I was required to take to them for this warranty work. This was in early May. Long story short my RV is still not usable to this date 8/14/25. We haveowened this unit for over 5 months and it has only been usable for a few weeks. I have made multiple attempts to have the manager "Derek" return my call to rectify this problem he has never called me back. Would highly recommend never to purchase any product from this dealer.

They could charge twice as much and I would still do all my repairs with them. There are three…read moreways to do things: Correct, Fast, and Cheap - pick two. As a rule if it's correct and fast, it won't be cheap. If it's correct and cheap, it won't be fast. These guys have broken the code and all of my repairs and upgrades have been completed correct, fast, and economically.

Go here for any of your RV work! I was traveling south from Minnesota a few days ago and had a…read moreproblem with my electric hook-up. I searched online for repair services and called here. They were able to get me in the same day. Customer service was above and beyond - friendly staff and free coffee and snacks while I waited. While the work was being done, the service person checked in with me on a couple of things and improved how the connection was mounted at no extra charge. The overall charges were very reasonable. The only down side is that they are not closer to Minnesota. They would have all of my service work for sure if it was a closer drive.

Always excellent service and the staff is very attentive. We've bought 3 RV's from them.read more

Update below We took…read moreour class a Winnebago and to get a refrigerator repair, awning repair. And a new awning for the over our door. The refrigerator repair was covered by our insurance company due to the converter being bad. After we got The motorhome back, we noticed that the Top of the refrigerator, touching the trim and it was catching the freezer door as we open and closed it. We called them and took it back down there and when we got it back the freezer door, then was substantially farther out than the bottom of the refrigerator. We called and they told us to bring it back in which we did. After we brought it back in and got it home again we noticed that the guy just put wedges underneath the refrigerator well first of all we got it back and we knew it was uneven so we took it back again and he put wedges underneath the refrigerator and then told us it was level and charge is $50. After we got home again, it was uneven in that the refrigerator was still well. The freezer door was still farther out than the refrigerator door. I took pictures of it just to verify. Now we were on our way to Texas. And we noticed that the freezer part is out even further about almost an inch farther than it was before. My Husband kid pushed back the top of the freezer and it pushes back but there's no way to keep it back or to level it. We are afraid that The refrigerator will soon either go forward too much and then make some damage or we won't be able to fix it. We are highly disgusted with the workmanship. This dealership provided us. After three times taking it back and now it's worse than it was before. We're leaving Texas on Tuesday to come back home and My Husband is going to try to do something to fix it to level it. Also, because it was on level, the refrigerator door won't stay closed upon traveling so we had to buy a child box for both the freezer and the refrigerator to stay closed. Be aware of this dealership/service. Update: Upon advisement of Wilder RV, see their response, we took our RV to another dealership for repairs. One of the issues was the refrigerator that was replaced. As stated above, the top stuck out and was not level. According to wilder, the only thing that could be done was put shims at the bottom to level it out. They said that two technicians looked at the situation and came up with the shim idea to "fix" the issue. After taking our motor home else where, here is what they found. They found that the top mounts for the fridge were there, but were not connected to the fridge they needed to pull the fridge out and attach the mounts and reinstall. This repair is going to cost us $416 to fix. And because they charged the repairs to our extended warranty, we are not able to resubmit that claim. As he stated in his response that these repairs were paid by our extended warranty company so we had little to no out-of-pocket expense, but they did charge us $50 for the refrigerator adjustment. The manager said he would waive the fee if I changed my review from one star to a higher star review. Obviously, I would consider it if the work was done correctly. So I stand by my review. So my frustration is because we had no out-of-pocket expense and it was charged to our extended warranty. They would get paid no matter what. So now again we are out $416 to fix which should've been installed correctly. The other issue that we wanted them to fix was the door handle on the outside of the couch that slid down when being used. They did put another lock on the coach, but it still didn't work after a few uses. The other dealership found there are no outside seals. That added a little thickness and help keep the lock from sliding. They put a silicone bead on the inside of the exterior half of the lock mechanism. They found that screws were bottomed out and not getting any more squeeze on the lock. They removed some material to bring the 2/2 closer together found that the outside handle would not unlatch the lock once in the correct position, they adjusted the lock mechanism to factory specs. That was also charged against our extended warranty. So this is going to cost us $207 out of pocket something that they said they had fixed before.

Did a great job removing the carpet and replacing with lvp. Be aware they dont accept credit cardsread more

Very knowledgeable and honest. Fair price for work performed and camper storage. Highly recommend!read more

Friendly and professional service. Always willing to explore multiple options and provide unique…read moresolutions.

UPDATE: Unfortunately, after initially giving Olathe Ford & RV a great review, I feel obligated to…read moreupdate it based on what happened after our purchase. During the walkthrough, we were given several incorrect instructions, including the wrong app for operating the camper and being told we could never run all three A/C units while connected to 50-amp power. We were also told a "couch cover" had been found for us, only to later find out it was simply a bedsheet. About 2 1/2 weeks after purchasing our 2018 Keystone Fuzion 371, I brought it back because the jacks were dropping and I discovered significant inside tire wear. I also had battery issues, including two batteries that began smoking and had to be replaced. The camper stayed at the dealership for roughly 1 - 1 1/2 months. When I picked it up, I was told they had waited until their warranty period ended so my extended warranty would cover the repairs; otherwise, I would have been charged $200/hour. I was also told the tire wear happened because of the 100 miles I had driven it and that my two batteries were "underpowered," even though the previous owner had upgraded the factory single-battery setup to two batteries. Six months later, after only two camping trips, we have spent over $10,000 on repairs. We had a failing garage A/C, hydraulic leaks, jacks continuing to drop, a severely rotted slide-out subfloor, leaking hoses, and awnings that were moldy and barely functioning. A second repair shop inspected the camper and found evidence that some of these problems had been developing for quite some time. They specifically found a hydraulic hose that had been leaking and determined the hydraulic pump the dealership said we needed was not the problem. They also found that the slide-out floor had likely been wet for a long time. When I spoke with a manager at Olathe Ford & RV, I was told that the floor could have gotten wet once and rotted within weeks, that they "walk the floor" looking for soft spots, and that the couch had simply been covering the damaged area. I was also told that nothing happened while the camper was on their lot. After spending $10,000+ in repairs within six months and couple camp outs, I have a very hard time believing everything was properly inspected and checked as we were assured it was. My camper is also store out of the elements. I originally said I would always bring my camper back to them. Unfortunately, after this experience, I will be taking my business elsewhere. I hope others considering purchasing a used camper from them have a thorough independent inspection done before signing anything. Olather Ford and RV center says this isn't true: how long does a sub floor of a 2018 keystone fuzion take to rot out if its only been in the rain twice for less then 3 hours total?how long does a sub floor of a 2018 keystone fuzion take to rot out if its only been in the rain twice for less then 3 hours total? It is highly unlikely that your subfloor is rotting or will rot from being exposed to rain only twice for less than 3 hours total. Wood rot requires prolonged, continuous moisture (usually weeks or months) combined with warm temperatures and poor ventilation for fungi to grow and destroy the wood fibers. * Short Duration: A total of six hours or less of exposure does not give water enough time to deeply penetrate, trap itself, and kickstart the rotting process. * Material Resilience: A 2018 Keystone Fuzion typically utilizes a DynaSpan seamless floor decking (an engineered wood product) or structured plywood, which is manufactured with water-resistant resins designed to handle minor construction and weather exposure. * Surface vs. Deep Core: While the wood might have gotten wet on the surface, it takes sustained soaking to reach the core moisture levels (above 20%) required for wood-decay fungi to wake up. My family and I aren't liars and we believe in karma and always try to be up front and honest and if I believe the slightest that this was my fault I would own up to it. I would suggest recording your visits so it doesn't turn into a he said she said situation like mine. I wouldn't recommend anyone buying from this place.

My experience with Missouri Teardrop Trailers has been amazing. When I decided to order my T@B, I…read morewent to my local dealer in Omaha. When I realized that I was more knowledgeable about T@Bs than they were, I called NuCamp. They recommended Dana at Missouri Teardrop Trailers and I am so glad that they did. Communication has been top notch since the beginning via phone and email. When the T@B arrived from Ohio, I drove down to pick it up and Dana could not have been more helpful. He explained everything to me in a clear and patient way so that I understood. He even drove behind me for awhile as I got back onto the interstate to make sure that everything was okay, as I should have gotten a couple more inches of lift on my ball mount before picking up the camper and so things were a little shakier than I would have liked. I will definitely be driving down to see Dana again this spring so that he can get it ready for summer camping and ensure that everything is still running smoothly. I wouldn't hesitate to recommend Missouri Teardrop Trailers for anyone looking to buy a great camper. Thanks, Dana!

From the owner: Our business sells and rents Amish built NuCamp trailers, among the best built campers in the…read morecountry. We also take pride in our customer service efforts.