I don't know if it's just Me but I seem to have good Karma with this business so far. I bought My first reasonably fair budget mattress and foundation set up under three years ago but the starter was a soft plush and started sagging a little. I was able to take the required pictures and E-mailed them and they awarded Me My swap out ticket with no hassle. I went back into the store to test out Plush vs Medium Firm and the Medium Firm was the way to go for My 50 y/o back. I purchased the Harmony Firm with the old mattress as the discount towards the new one. Hence the name of the business. I hope to keep having good Karma with this business because commercial mattress prices are quite horrific but You won't be able to swap those out for a discount either unless you paid the warranty. I believe George Costello surveyed many of frustrated mattress consumer. read more

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My mother went in to buy a new mattress for my niece, and I looked around at the mattresses and was feeling them all and checking everything out. They had a nice large selection there and I loved some of the beds and instead of having frames they had a really cool thing that you just put your mattress on top of where you don't need a boxspring, and then there's plenty of room to put stuff underneath your bed. I would not mind getting one of those for the future. The prices were very reasonable. The employee, taking care of us, was very nice and willing to explain every little thing, and repeat himself over again, when my mother did not hear him, or could not hear him. Next time I need a mattress I would definitely go here and I would recommend anybody else checking out the store first before going anyplace else. read more

Xtreme Discount Mattress - Some beautiful mattresses here - Mattresses Near Me - Buffalo, New York

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Delivery time isis way off. I need it right away for my back problem but once I bought it I can't return it. That sucks. I would have paid more money somewhere else if I knew it would take that long. I liked everything else. All I have left to say is that mattress better be better than just good but it better be great. read more

Well they finely got my warranty approved so now hopefully I can get a decent mattress that will last a long good while I am now a happy customer! read more

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My old mattress was so bad I was sleeping on the living room floor rather than in my bed. And my previous mattress wasn't very old. I figured if I got anything from the warranty I would have gotten about 1/2 off a new mattress that would be just as bad. So I decided to get a new mattress. Despite all the ads, the reason I chose Xtreme was that a friend bought their mattress from Xtreme and was very happy. One of the things about mattress stores is that they have so many mattress models to choose from it would take months to try them all. My sales person listened as I explained what I wanted in a mattress. She asked me to try 4 mattresses. All four were great, but there was one that was the best and seemed to be exactly what I wanted in a mattress. I bought it. They sold me an Eclipse chiropractic full tuft mattress. I did not price shop this mattress before buying, and could not find this particular mattress on line to compare prices, so I can't say whether or not the price was low or high. What I can tell you is that I am Xtremely pleased with this mattress. It looks great. My double-sided mattress has nice handles for its monthly rotation. I've had it about a week. It's not just a mattress, it's a dream making machine. Just laying on it is a joy. I have never slept better. This mattress is exactly what I wanted. I love it love it love it. Delivery took about 2 1/2 weeks and the crew did a fine job with setup. This store is handicap accessible. Proper mask wearing was practiced. The store is on Delaware Ave near Sheridan Dr and is on metro bus routes 25 and 35. read more

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Our old mattress was shot ,so we decided to try Extreme Discount Mattress. Thoroughly a great experience. Mimi the salesperson was exceptional, no pressure, and very courteous and knowledgeable. The delivery guys were great, in and out in about 5 minutes. Removed the old king mattress and replaced with the new one. Will definitely recommend them. All mattresses are made in the USA. read more

After reviewing my bill, I found 340 dollars of over charge. Look closely at what your bill says, not what the sales person says. read more

Xtreme Discount Mattress - Mattress box - Mattresses Near Me - Buffalo, New York

still waiting for my mattress. if I get it, I'll review it! It's been 7 days since I bought it.

I had an extremely positive experience shopping here for a mattress this weekend! Huge selection of mattresses, including a large selection (maybe 12/15?) for under $500 for queen SETS! Pair that with free delivery and a friendly and knowledgeable sales associate - we had a great experience. Plus, their mattresses come with a warranty. I would highly recommend coming here to shop for a mattress, especially if you're looking for a set under $500! read more

Nothing fancy here- just a good mattress store with a good range of supply at what does appear to have lower prices. And as the owner says, which is silly really- "A Lot Less"- cannot confirm that... :-) read more

This is my second time getting a mattress from Xtreme Discount mattress. Everyone there is great!! They're friendly and I love their prices. Mattresses are great!! read more

I DON'T RECOMMEND THIS STORE. I purchased a king mattress and they put a hole in the ceiling when delivering it. Then, I got the run-around when I went back with pictures. I live right around the corner from the store, but they were closed when I went back the first time, then was promised a return call, then was given a number to call, but the guy was rude and said don't bother sending the pics because they won't prove that the delivery guys did it. The thing is, I'm a reasonable person, I would have been satisfied, (happy even) with an apology and a refund of the delivery fee so I can fix the drywall. What do you think happened Xtreme Discount? Do you think I put a hole in the ceiling myself the exact depth of a mattress, the exact time I had a mattress delivered and I'm secretly trying to get one over on you? Come on!! read more

Spent 1500 on the best mattress ive ever had. No sagging,never a bad night sleep. No frills in store but price was great for the quality No high pressure read more

Store manager Josh at the Transit, Amherst store was very helpful in guiding me to right mattress. He showed me several that met my needs and budget. He asked the right questions, listened, and was not at all pushy. I bought the Black Gables Firm Queen, and it's a great mattress at a very good price. Highly recommended for heavier folks and people who keep mattresses for a long time.This will hold up. Delivery was very quick after purchase, and went smoothly. Highly recommended, and will tell friends and family. Steve K read more

I just had my new mattress and box spring delivered and was surprised at the height! I called salesman from Niagara Falls store and was told this is a common issue. I was advised that I could purchase a shorter box spring for another $100. I am very disappointed he did not advise me of this option when I purchased! After a few calls and reviews, the General Manager contacted us and the issue was resolved....we are now happy with this purchase! read more

got a mattress for 300 dollars and it probably broke my shoulder and my side is shot make good mattress for 500 dollars or im keeping this review up your not even authorized dealers read more

Buyer beware!! You get what you pay for. Bought this mattress 1/15 for my 12 year old son. Hasn't lasted 2years. For $300. ?!?!?!? Going out to buy a brand name mattress. Buy name brand!!! No problem with the employees just BAD PRODUCT!! I have photos just have to figure out how to add them. The sides blew out on both sides. THIS REVIEW IS OF THE DELAWARE RD LOCATION. read more

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We had our doubts, but we were surprised of: quality, salesmanship and delivery. We saved around 40%.

Worst delivery service ever. The delivery people had to bring my kind sized mattress upstairs which they weren't happy about. They kicked my furniture and items around. In the middle of bringing my mattress upstairs they swore like 10 ten times. No smiles and no manners at all. Absolutely terrible. The one thing that I can't stand is them kicking my things around just because they are angry that the mattress is heavy and had to go upstairs. They also kicked the mattress instead of lifting it. The mattress is already damaged read more

Fourteen months after purchasing a full size bed mattress and box springs from Xtreme Discount Mattress on Transit Road in Amherst and I can honestly say it was a very wise purchase. The mattress and box spring themselves are commercial, hotel quality, made in a factory in Ashtabula County, Ohio. The quality is identical to major branded sleep products, yet costs hundreds less. I recall paying about $500.00, plus tax. The salesman was knowledgeable, helpful and ethical. The delivery and setup was prompt and courteous. Fourteen months latter, the mattress remains comfortably firm. As officer of the court, I recommend Xtreme Discount Mattress to anyone who is value conscious yet wants a commercial quality product. read more

I don't even give them one star but I had to at least click one to submit. this is this biggest scam company ever . dont have mattresses in stores then when u purchase them they can't even afford to do a return and make you wait 3-5 days for a check . They sell stories to customers to purchase mattresses they don't have .. worst experience ever read more

Absolute terrible customer service. The only employee working skipped completely over us to a couple that walked in 20 minutes later, with absolutely no acknowledgement of our existence. We walked out. I'll spend my money elsewhere. read more

My cousin had bought all of her mattresses from this place when she moved into her new house. I fell in love with the one she had gotten for her spare bedroom and knew I just had to have it! I got the brand name and took a picture of the design on the top of the mattress. As soon as I walked into the store, I saw it purchased! The saleswoman was super nice and very helpful. In the end I got my Eastman House queen gel top mattress! The exact same one my cousin had. I've had it for about 6 months now and my boyfriend and I LOVE IT!!! It literally cradles you to sleep. Now it is a very soft bed so it may not appeal to everyone. Especially those who like a firm surface. But I happen to like the soft, cushy, beds that you can just sink into and fall asleep! Anyway, I absolutely love this bed and definitely recommend Eastman House for sure. It was also nice that I paid well under what I had envisioned I would. Had expected to pay around $1,200 and only paid $800!! In the end, very happy with the outcome! Thanks Extreme Discount Mattress!!! read more

LOVE my mattress, loved the price point, and the sale people were wonderful. Highly recommend you start your mattress shopping here!!

I'd never buy again, the customer service is poor and they like to argue with you. The mattress will need to be replaced in 3 years so I'd highly advise not buying. My review is based on this crap I lay on every night. read more

I shopped around at every store in town as well as online. I could not find a better deal on a Queen mattress set. In fact it was such a good deal I went back a few months later and purchased another set. Both times I dealt with the same lady, I'm sorry I cannot think if her name right now, but there was absolutely no pressure. We paid extra to have the set delivered and was impressed with the delivery guys too. In and out very quickly. Very professional and they removed the old mattress and box springs and took all of the plastic etc that comes with the new sets with them. Could not be easier. I have recommended this store to all of my friends and family. Great product at truly the best prices anywhere in the area or online. There really isn't any reason to go anywhere else. read more

We did A LOT of shopping for mattresses. These guys were great!! No pushy sales people breathing down your neck! If you are looking for a flashy showroom, this isn't your place. Definitely no frills, but I didn't want to pay extra for frills. Our first selection was a pillow top, latex mattress - they delivered it within a couple of days. Unfortunately, it wasn't the right mattress for us, so after a couple of weeks we went back in an re-selected. I know this is common practice in most mattress stores but these guys went above and beyond to make sure that we were comfortable. We finally ended up with an adjustable, latex bed and couldn't be happier! In comparing prices with the bigger, flashy stores, I am confident that we saved over $1500. Before you buy a mattress, definitely check them out! read more

The owner of the company was a frequent customer of mine at my work and I needed a new mattress so I decided to go in and see if I could find a mattress I liked. First, the owner met me there to make sure he was the one going around and explaining to me each bed, what they were made out and everything about the manufacturer. Another thing that seperates them from other companies is the start you out at the lower priced beds instead of going directly to the expensive ones. I ended up with a gel memory foam and I LOVE my bed. It has been 2 years and I still love my bed and Ive never slept so good in my life. read more

We have been sleeping on our new mattress now for a week. The entire experience from start to finish has truly been excellent! The delivery men were polite, pleasant and took great care getting this king mattress up to the 2nd floor. I am shocked at how well this all turned out....has really helped in my back pain, sleeping and leg pain! All week I have slept through the whole night. I never expected that. They truly are a great company to do business with. I am telling all my friends and family to get their mattresses there when the time comes! read more

I recommend that people wait a while before giving a review. I had my bed for weeks before it started to squeak and creek. It makes alot of noise with every move I make. My niece has a bed from them and her's is just as noisy. My brother and sister in law had to return their bed twice. Their on their third bed, spent alot of money, and still not happy! read more

I purchased a medium firm mattress from there Niagara Falls location in Oct 2018. Less than six months later the mattress is sagging in the middle and the box spring is now broken. You get what you pay for. Lucky I kept my pervious mattress that is 10 yrs old. It provides more support and restful nights than a bran new one. read more

We had bought our mattress from here about 4 years ago and it was a great. We are now upgrading our bed from a queen to a king, and because we had such success with our old mattress we wanted to buy a new kind from here. We spent a good hour in the store trying different mattress and received excellent care from an older women (we didn't catch her name though) but she was excellent and very helpful! We were pretty close to making our final decision when one of the two mattress we were stuck between read at the bottom the price was included with delivery. So we asked the very nice sales associate about it because it was the only one that read "price includes delivery". She said that shouldn't be there but she had to go talk to the manager, Renee. Instead of Renee coming over and talking to us nicely about how it was THEIR mistake of having the wrong signage and telling us nicely they could not honor that...she proceeded to yell across the store and very rudely explain how that's impossible, the sign was wrong, and that would never happen. Now we 100% planned on buying that mattress with or without the delivery included but instead of a manager taking two minutes to nicely tell us it was a miss print and they would not be able to honor it she choose to yell from across the room and be rude which lost her a sale for the day and we will not be buying any more mattresses from there again. read more

Will never buy from again. We love the mattress but the whole delivery process of finally getting our mattress was a nightmare. When they first delivered the mattress (2 weeks after purchase) the delivery men brought it upstarts to our bedroom (now keep in mind our stairs are very narrow and had to take all or pictures and wall hangings off the wall), they put on our bed frame only to realize it was the wrong size. So the delivery man became very angry and extremely unprofessional, grabbed the mattress with such force that it tore. When his partner informed him that it ripped, the guy replied "I don't f**king care!!" So they then informed me that they would be back with the correct mattress. They returned about 25 min later, threw mattress on the frame, apologized for the mess up and left. I laid on the mattress and mentioned to my husband that I don't remember the mattress being this firm, but maybe cause it's a new mattress?? Low and behold, my husband gets a phone call from someone at delivery and the gentleman tells my husband they delivered the wrong mattress!!! Again?!?! It's the right size this time, just not the type we bought. Smh..my husband being a cool and collected guy that hates to complain, told the guy no problem, just call us when you have the correct mattress. I was furious cause not only do we have to keep all the wall hangings down from staircase hallway, but we have to waste another Saturday sitting at home to wait for another delivery?? When I called the Batavia store where we bought our mattress, a nice gentleman informed me to call niagara falls Blvd office and talk to Rick. I called and did that. Rick was nice and told me he would take care of it. I never heard from him again after that. He told me to call him when I received my mattress finally but when I did, I talked to the receptionist instead. They said they would reimburse me for the delivery and additional 50 bucks for inconvenience. When the lady talked to my husband to put the the 50 bucks back on his card, she told him that the delivery company would send me a 50 check? This was weeks ago..no check..nothing..smh..when my babies need mattresses for their beds I will be going somewhere else read more

Mattress seems good enough. Kind salesperson and other staff member when I purchased it. When we went to pick up today, it just seemed like the employee was rather flustered. She came off as rude. It would have left a lot better impression of the business if, instead of saying, "You're going to that other mattress back up there. I can't do it." in an annoyed tone..... she could have said, "could you please put the mattress back that was on top of yours?" Just appeared impolite and impatient. No reason for it. I understand the it's "discount," but does politeness cost anything? read more

Wife and I bought a bed which is the clone of the Tempur-Pedic firm bed. We are very happy with it. For what we paid at extreme in comparison to the mall for the same set up, we truly did save 5k for a adjustable base with same options in a double twin xl setup for a king size. With that said people have to understand stand you can't have white glove quality service with Lexus style quality products and have buy here pay here dodge neon type of cost. I noticed a decent amount of complaints is based on things they have to cut cost on, people truly need to get back to reality. Along with that the shipping company is going to be the same as well since big names are going to charge you big name shipping prices but go to the middle end of the bids , if you unhappy with the delivery at that point you can call and complain with the big name companies and possibly get a discount. With low cost companies , they don't have wiggle to through money your way just to shut you up after you cry. After talking to the delivery guys I found out they get paid per delivery and not very well. I personally know how that is and have worked jobs like they are. They scrarched my wall in 2 spots but nothing a little paint can't fix. They left all the garbage but my wife and I don't mind working a little harder to break up the cardboard ourselves. I gave the delivery guys tips and waters for the road. The mattress itself is awesome, we have not slepted this good in years. Threw our sleep number right in the trash. Thanks extreme mattress, we are a very happy customer's. read more

BUYER BEWARE!! DO NOT BUY A MATTRESS FROM EXTREME DISCOUNT MATTRESS! Very poor product quality. 1st mattress I ordered was ripped. I do not know if this was the delivery guys or just poor quality control where they are made. 2nd mattress was missing about a foot of springs and padding along one side of the bed. It collapsed when I sat on the edge of the bed. I am only 210lbs. The prices are not a lot less compared to other competitors. I paid 1300 for an Oakfield Firm mattress and box spring from Extreme Discount Mattress of terrible quality. (see above for description) I bought a Sealy Posturepedic Plus Deveraux Firm Mattress for the same price from the Mattress Firm! Quality is incredible. No flaws. Super comfortable. Take forever to deliver your bed compared to other competitors. Extreme Discount Mattress does not call you to schedule delivery for 7-10 days after they take your money. It took them 2 weeks to deliver my mattress. Mattress Firm gave me a delivery date the same day I paid for my mattress. My mattress arrived 7 days later. Disorganized, Poor Customer Service, Unreliable. Rick, the Operations Manager from Extreme Discount Mattress told me that they lost my order. After I gave them my name, what I ordered, the date I ordered it, my phone number and my address, they claimed they found it. Funny how this is ALL of the information that is on my order form. There is no invoice number or identifying order number anywhere on my carbon copy for anyone to reference. No caller ID or multiple phone lines so the phone is busy A LOT all day. The phone numbers funnel into one main number. Nobody can do anything for you without Rick who is only in the office sometimes. When he is out of the office, nobody is delegated his authorization or access, thus causing a longer wait for the customer if there are any issues. Nobody is ever going to call you back other than Rick, when he is in the office. The truck broke down thus causing a longer delivery time. They also showed up on the wrong day. Does not care about the customer. You may think, wow, that is a lot to go through with a company. They should definitely do something significant to make up for their screw ups and convince the customer to shop with them again. NOPE! They only thing Rick could do for me was offer me a $50 credit, swap out my bed a third time or give me a full refund. I took the refund. This has been the worst company I have ever done business with. Extreme Discount Mattress has less customer service, less reliability, less organization, less quality control and less customer focus. Save yourself the time and go somewhere else. read more

We purchased a mattress at the Porter Rd. Niagara Falls location in Feb. and noticed last week that there is a bulge on the side. We called the store and were told to E-mail pictures and a brief explanation which we did. Rick called and left a message to call him about it,which I did but was disappointed to not speak with directly, was told to bring receipt into the store so they could order a new mattress. We are so very happy they are swapping out the defective mattress for a new one but WE have to pay the $50+4 tx delivery charge. We don't think we should have to pay for delivery for a new mattress that is not even 2 months old. Disappointed that when I called to express that to Rick he was not available. In order to get the new mattress we have paid the fee but not happy. read more

Don't waste your time or money on these mattresses. I've had a mattress set from this place for 8 months and it already needs to be replaced. There is absolutely no support in the middle of the bed and we actually roll toward the middle of the mattress because its so bad. The middle dips down a good 5 inches more than the outer parts of the mattress. Ridiculous for something that is less than a year old and is said to be one of their "best sellers". Tried contacting the company by email, got no response. Tried calling and was put on hold for more than 15 minutes so I gave up. Something tells me they don't want to honor their "10 year warranty". Spend the extra cash somewhere else and get something worth sleeping on. read more

Do not buy from this retailer. I paid $500 for a full sized mattress set for my 18 year old son. Within the first year the mattress had a huge sunken crater in the middle of it, it looked like it got hit with a large boulder. Since they claim to warrant their products, I contacted the main office for a replacement. I sent photos as requested and was told it appeared to be a faulty spring (s) and would be replaced only if I could present my original sales receipt. I searched for the receipt and could not find it so I was only offered $150 off the purchase of a new mattress. It was clear this mattress was defective yet they wouldn't stand behind their product. Why would I pay more money for a piece of crap mattress that crapped out within the first year???? I have never had this experience before when purchasing mattresses from reputable dealers who stand behind their products. I guess as the saying goes- you get what you pay for. Save your money and go elsewhere for a quality product. read more

Extreme mattress does not stand behind what the sell! My wife and I bought a split king adjustable frame and matresses.. It was delivered and set up well (although it was 2weeks late) Found the bed to be comfortable. On the third day of use I was raising the head of the bed, there was a loud noise and the bed fell back down flat and i heard pieces hit the floor. I found a piece of broken plastic. I called the depew store where I bought the bed and was told that I would have to contact the manufacturer. I asked the person what they intended to do. they said that it was up to the customer and the manufacturer. I told them that the bed was only three days old and that I thought it was there responsibility. They took my number and said they would get back to me. I waited a sufficient time and called back only to be told that I would have to contact the manufacturer. I said "So you dont stand behind the products you sell?" And to my surprise the answer was well no we dont. read more