My review can be broken into parts, overall I give them 4 stars our of 5 because of the lacking in…read morethe retail area and pricing. For Parts: It's a good place, some stuff on hand most stuff is spacial order. Parts people are good I like April I think she's related to Clem and always very friendly with me. The guys can be obnoxious but not as arrogant as most of the other local dealers! Parts markups are higher then I like to pay but what can you do.. I had an account which got me 10% off so that helped a little and I always bought my snowmobile oil's) from them for cheaper then most others in the area. Retail: One word... "Klim" Where the heck is the Klim gear? You can't be a legitimate snowmobile dealership and not sell Klim! I always go to Seans out at Cascade Playtime for my big ticket stuff like bibs, jackets and helmets. If you guys had Klim stuff I'm sure it would pay off! Also, prices are full on MSRP retail. No breaks unless you catch them on a good day "clearance sale." My wife bought me a Cardo two way communicator for my birthday. Luckily it was a present she paid nearly $500 for it and I found it online for $300. If it wasn't a gift it would of gone back for sure. Service: One time I took in a tire to be swapped and it took forever, that was the last time I took anything there. A friend bought a 2012 Polaris 800 MK pro from Clem and had problem after problem with the sled. Each time there were weeks turn around times.. yes weeks... the snowmobile season in Washington is a handful of months so dumping $15k on a new sled and only ride half the season would really rub me the wrong way! Customer service: I always prefer to deal with Clem or Corey, both are not high pressure and very easy going. He has a couple guys in there last time I was in that were like flies buzzing around fresh road kill. I really hate walking in to buy parts and being bombarded by pushy sales staff. A nod and "I'm here for parts" usually got me by unscathed but it also made me reluctant to wonder back into the showroom just to window shop because I didn't want to be pestered. Snowmobile Riding: This is by far the biggest reason I gave them 4 stars. Clem has a weekly group ride up at greenwater and it really helps to find new people to ride with. He also always knew trail conditions and gave accurate updates on conditions as they changed. I rode with quite a few people from the group over the last few years and I really enjoyed it. Tip: If I can offer you up one tip for Clem, at the snowjammers poker run next year get more involved. I think if you guys setup a stand like I-90 it would be pretty cool! I saw you guys punching cards but there wasn't even a sign or banner advertising the store. Overall I give them a good solid "B" I never hesitate to go there if I needed something and I always left happy. Thanks guys!

Buyer Beware! Save yourself the trip out to Clems Powersports. I recently inquired about a PWC…read moretrailer that they had on their website for $1499. We I called about it the sales person informed me that the web price did not include the $199 shipping fee and the $169 set up fee that they charge. On top of this he quoted me $360 to get it registered...... Which is $120.00 more than it costs to register my wifes 2014 Corolla. If you charge the set up and destination charge on EVERY trailer you sell then just add it to the price and be up front about it. Seems very deceptive to me and dishonest not to mention the gross overstatement of the registration and documentation fees. Found the model above the trailer I was looking at from Clems for $600 cheaper out the door, no "hidden fees" added. If they are this shady in the sales department I cant imagine that their service department is much different. To me this would be the equivalent of buying a shirt and then the store adding the shipping and hanging fee on top of what the tagged price says. I do not know why this industry feels okay with doing business this way. Anyways, I have a better trailer for way less money.

Just wanted new tires. Dude told me to call him to set up an appointment. I called several times…read moreover the week, he picked up once and just told me to call again in an hour, which I did, then didn't pick up. He said he got a lot of orders the day before so I'm pushed back till at least next week - because he didn't pick up the phone. Nice guy, helped me pick out cheaper tires, but don't go here if you want it done soon.

Brian and team are extremely brilliant. Very efficient, polite, reasonable rates, fun to be around…read moreand all around wonderful people to do business with. They have Dona a lot of work for me and my friends for years. Everyone has had wonderful things to say. My bike is being worked on now. I have no worries and excited for my upgrades. I am so thankful for them and excited to go in anytime I have a chance. He's busy but always reasonable in fitting me in his schedule. I can't say enough how wonderful they are. I am very thankful to work with such trustworthy people.

I brought my new GSA BMW 1150 from Minnesota (this was some years back now) to Dountless out in…read moreWashington. my bike a 1150GSA was to be the first one that they would get to put a sidecar on,I brought it out in the winter .the owner of Dountless said he'd keep in contact, let me know How's its going ,would send pictures and so on. he never did call not ever ! 0 times.come late spinning ,l seen my bike with sidecar on it at a BMW Rally. In my BMW owners club magazine ! I called to see if that was my bike ,the guy from Canada said if I didn't get out there in a week my bike would be on its way to another Rally .it was all ready on a trailer ready to go . I showed up just in time to get my bike and he acted like he didn't know who I was ( I wish I would have brought the police with me) I was there 3 days when I dropped off my bike ,he knows me .He got all pissed off when he seen me.didn't want to give me my bike. Acted all shity taking my rig off HIS trailer. He over change me ,he was the worst person I've ever did business with.. That ass hole is a lier an cheat.I ended up selling the bike with sidecar 2 years later . Every time I rode it, it reminded me of that shit bag at Dountless. I give it a -0 Rating.PS I thought about this today becouse I was looking at the new GSA BMW. The guy from Canada was cool .I would never recommended doing business there ever!!!!!!!!!!!!!!!!!!!!!!can't believe there still in business. Or are they I hope not.you no he did say he's a democRat, so I should of known better. I had a George Bush sticker on my bike made him mad.even today it sucks to think of that ass lick (I don't remember his name ,but that's what I think of him). Dountless sucks

They're the only game in town for sidecars, but be careful. Their hardware is nice but the…read moremechanics are butchers....dropped off my BMW and sidecar to be conjoined and "Whatever was required to make it right." It was promised in 7 days...it took nearly 3 months. Price jumped from estimated $1800 to $3200. It was returned to me in unsafe and unridable condition. Hardware was loose, missing, bolted on in the wrong place. Wires were dangling, things misadjusted, more work needed. There were necessary upgrades that I happily would have approved but they didn't even call me to consult. Very poorly managed operation. My recommendation is to have them merely attach the sidecar. Have all the peripheral work (suspension upgrades, wiring etc. done by someone else......Update July 1, 2011....Does your rig steer poorly? Contact Steerite in Kamloops B.C. They can fix most of Dauntless' mistakes (as they did mine)....better off to go see them in the first place.

I have been searching for a specific motorcycle for years. A 1985 Yamaha virago. I came across…read moretheir listing on cycle trader. I called these guys up and they went above and beyond to help me get this bike. I live 1500 miles away and they helped me get the bike shipped to me with no hesitation. This was not a high dollar sale, and they didn't have to even entertain my request honestly. Clay really helped me out, I will be forever grateful for his help.

My Grandpa bought an Arctic Cat Alterra 450 ATV here and the owner made him pay an extra $111.03…read morefor the Operators Manual! This isn't a good practice for your business. Shame on you for pinching pennies out of our elders.

Terrible customer service, inaccurate shipping, not accurate contact information or phone numbers…read morethat assist in any way.. two thumbs down. I would use alternate brands

Terrible!!!!! DO NOT USE!!!! Took my husbands car apart on a mobile mechanic job and did not return…read moreto finish the job after we had already paid him half the money upfront!!

I had a great experience. The only reason I am giving him 4 stars out of 5 was the wait. He said he…read morewould be there in the morning but didn't get there until 4:30 pm. Turns out he's an honest guy just overwhelmed with work. It didn't take him long to figure out what was wrong with my little honda trail bike and was very knowledgeable. He answered all my questions, gave good explanations on how stuff works, and good advice on fixing potential problems in the future. I would highly recommend him to anyone who is looking to save some money with costly repairs. He only charged me for his time even though he replaced my fuse box with a different type of fuse.

I got this yoshi exhaust in yesterday and was desperate to change out my old stock exhaust but all…read moremoto shops were closed on Sunday. I called and messaged earlier today and he was available within the next hour! I brought my bike in and it took little to no time at all until it was time to pickup my bike. The price was really good, and I'm in love with the sound of my new exhaust. I couldn't install it myself haha so I'm really satisfied. He also went and got rid of my gas tank sticker for me which was a pain in the butt to do, so I really do appreciate it. Also sent me pictures as he went through the process, great communication. Thank you again!

Ivan did real magic to bring my new to me 1400 Intruder back to life while. I bought it on a…read moretrailer, not running. It was not known what it needs, Ivan went through the cables, electrical, carbs, showed me pics of what is worn and what is broken, what parts he needs to make it right. It all came together, and it runs excellent. Bike was picked up and dropped off too.