Constantly receiving returned mail, "address unknown" and they are always good addresses!read more

I think the local West Springfield post office goes a great job. The employees go out of their way…read moreto be helpful and are super nice. They location can be busy at times and the people working there keep things moving and remain calm and helpful. I know people in our town appreciate their service.

In July of 2024 I paid PakMail of Avon on Rt. 44 approximately $388 to package & ship a valuable…read moreitem to Florida. This $388 was in addition to the cost of insuring the item. Part of the item arrived broken, which made the set worthless. I contacted PakMail numerous times by phone, email & in person about reimbursement for the item & the cost of packaging & shipping. They refused to pay me for the item until I signed a release for all other claims. After receiving the payment for the value of the item, I was told they would not reimburse the cost of packaging & shipping. Their reason was that I didn't purchase separate insurance to cover this cost. During the 45 minutes I was in the store completing the transaction no one ever explained that these costs were not covered by the insurance I had already purchased, nor was I offered the option to purchase this additional insurance. Unfortunately, I now have no recourse to collect the $388. I will never use this store again for any shipping or other needs. FYI - I have never posted anything less than a 5 star review. This place deserves less than 1 star.

I have had several bad experiences with this company. For example, I called them twice today, to…read moresee if they could accommodate me. They indicated that they could. However, when I got there, they could not. And by that time, the post office was closed. A huge waste of my time & energy! So much for the holiday spirit!

The employees are the actual best. They're so kind and friendly and I always love going in the post…read moreoffice because of them!

Frustrating town post office fails too much Conversation going on to get the process completed…read more. mostly do not receive mail and packages to home address from vendors and family. Always go to East Longmeadow ,Ma to be sure you get what you paid for if important shipping needs . Hampden Post Office waiting for callbacks, Phone number goes to voicemail NO RESPONSE BACKS EVER to assist with where mail and packages went to Lost ? when contacting Vendor there response was it delivered but never received and charged for a no show products delivery

I stopped by the Bloomfield Post Office this morning to ship a package to Canada. The outer design…read moreof this Post Office is really nice. It's an all brick, fairly large building, with a decent amount of parking spaces. The inside shows its age, but as long as the job is done, it doesn't matter. There were no customers waiting when I arrived. They had me fill out a customs form for my package, in the minute it took me to fill it out the line extended by two. Thankfully the wait was short. The two ladies working were pleasant enough, but I could tell, they'd rather be doing other things on this Saturday morning. Should you need to purchase packaging materials, tape, stamps, or greeting cards you can find them at this post office. They provided me with the tracking number, which I have shared with the recipient. This is a nice post office in town, that will satisfy your shipping needs.

Usually I love this location however today was horrible service! I was told they had 1 pen and to…read morewait for the other person using it. come on man do better!

They were both Fast and Friendly, but was super spendy!! Got a little sticker shock but really had…read moreto get it shipped safely as it was a special made 2ft round 60th Anniversary gift that was bent when I received it from Etsy due to poor packaging. I straightened it out best as I could and needed it repackaged for safe travel. I know they will do a good job.

I had a disappointing experience with Tricia. Her approach to handling clients was unprofessional,…read moreand it was clear she wasn't well-prepared to provide the service expected. I would advise others to be cautious with her!

I couldn't be happier with the job Agawam Pack and Ship did sending a Bose sound system to my…read morehome. They padded and packed that thing so that it would have survived a nuclear attack. (Slight exaggeration). I didn't have the original packaging, so they wrapped it in 3 layers of bubble wrap, built a box around that and wrapped THAT in several more layers of bubble wrap liberally securing it with about three rolls of packing tape per layer, (Another slight exaggeration). It did take me about 15 minutes to get it unpacked and it was in perfect condition. this was a legacy from my sister who passed away so it was a lot more important to me than just a sound system and I was very grateful they did such a great job. Given all the work, supplies, and the high cost of shipping anything, I thought their prices were very reasonable as well. Highly recommend!

Great shipping experience with AGAWAM Pack and Ship. Really appreciate the personal attention to my…read moreshipping of Native American pottery. All arrived in a timely manner and in perfect condition. Thanks again.

It's perhaps unexpected for you out here that I am reviewing this but then again you have to see…read morethe whole picture before saying anything. Okay in ways it has some stuff like coffee, food, lottery, alcohol & even printing/shipping capacity & this is an asset if say (my case so) you have to make copies of your ID for tax purposes so you can mail out & they even got it plus they show you what they've done so you can tell them if okay or not but they will make sure it's right & properly done. My case was low cost & even if you have to pay a slight fee for a card nevertheless no complaints from me & they even sent a text with receipt in so you can mark on your statement. Now you know.

Amazing job for our holiday cards! Professional, friendly service. The AlphaGraphics team truly…read morecares and they deliver top-notch work. Highly recommend.

I asked Alpha Graphics to make me some custom gaming cards. They did a phenomenal job with them and…read morethey were speedy too. The cards were exactly what I wanted, down to the smallest detail. I would highly recommend their services to other people who have custom printing needs. They were cheap, too, a lot cheaper than the other printing places that I checked out first.