Super fun place with helpful staff! We had a blast here with kids ages 5 and 10! We are planning to go to the one in Commack next! We really enjoyed our time here! Place is clean, machines are well maintained and people working here are so friendly. read more

Xplore - Venues & Event Spaces Near Me - Port Jefferson Station, New York

Bruce was invited to a birthday party here and it was awesome! Not only did he have fun, Dad and I did too. Half arcade, half play center for kids compete with adventure course, blow up slides and a toddler specific section. Parties come with a room, pizza, soda and cupcakes, a play card with a few bucks on it and you can play for as long as you want. Pizza wasn't bad, think Little Caesars. We had a visit with JJ from Cocomelon that was a nice surprised for Bubs. Looking at the flyer and pricing for the different tiered parties and they seem pretty reasonable. I would totally throw a party here or even just take the kids here when visiting my sister or friends with kids. read more

Xplore - Venues & Event Spaces Near Me - Port Jefferson Station, New York

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This was our second visit during the week, and unfortunately we had the same disappointing experience both times. The facility itself has so much potential and my grandchildren enjoy the activities, but the weekday staffing is simply inadequate. We arrived around 1:00 in the afternoon and there appeared to be only one person working the front desk and perhaps one other employee covering the facility. Each time the kids wanted to do laser tag, rock climbing, or another attraction, we had to find someone to operate it and often wait quite a while. Many of the attractions appeared closed simply because there was no employee available to run them. The check-in process is also extremely time-consuming if your information isn't already in their system. There is quite a bit of information to enter, and with one employee handling the front desk while also trying to manage everything else, it takes far too long. The concession area had the same issue. This is not an inexpensive place to bring children, especially when you are bringing more than one. For what you spend to enjoy the facility, there should be enough staff available so that the attractions are actually accessible without having to search for an employee every time the kids want to do something. I previously met the owner and found him to be extremely nice, which is why I hope this is something management will address. It's a great concept and could be a wonderful place for families, but after two weekday visits with the same experience, they really need adequate staffing so families can enjoy what they are paying for. read more

The best place around for kids!! super clean and so many fun attractions! Also great food choices.

I want to start by saying this review is not meant to get anyone in trouble, but I do think it's important feedback for a family fun center that works with children. We have been to Xplore in Port Jefferson a couple of times, and while the concept is great for kids and families, the staff experience has been disappointing. The employees did not seem friendly or welcoming. Very few smiles, very little warmth, and at times it felt like asking a simple question was an inconvenience. I understand places like this can get busy, and it did seem like they may have been short staffed for the amount of children there. But if that many kids are allowed in at once, there really needs to be enough staff available and visible, especially around the attractions. At one point, a child near the rock wall needed help getting out of the harness, and we waited quite a while for a staff member to come over and assist. I don't want to misrepresent the situation, but it was concerning to see a child waiting for help with equipment while no one was immediately available. We also had to go up to the desk to ask whether certain attractions were open, which should really be monitored better. The floors could also use more attention with vacuuming and cleaning, especially with so many children running around. The pricing also feels high for what you get. Admission for just two children was north of $50.00, which is crazy, especially before even adding snacks, pizza, or anything extra. I know family entertainment places usually charge more, but this felt very overpriced. Above all, my biggest concern is the lack of friendliness from the staff. When hiring for a children's and family center, it's so important to have people who genuinely enjoy working with kids and families. A place like this should feel fun, safe, and welcoming. Unfortunately, that was not our experience. read more

My 6 year old loves it here. We've been coming since he was 4. We've been to multiple birthday parties (including my child's 5th), New Year's Eve events, and come here often with friends. It's clean, not too overstimulating and safe. Definitely recommend. read more

Pretty solid indoor play park for kids. I was expecting a few more play options with the base cost, but then again, I didn't really know what to expect. Blippi probably skewed my sense of reality... Parking is a little rough. So I suggest getting there early, right after parties end. A couple of big blow up slides, a cute area for under 3's, and a large play park with slides and climbing. What differentiates this one is the zip line course and rock climbing wall, but they didn't open immediately which was a bummer. Lots of arcade games that all cost money. Trying the Commack one next, and curious to see which is better. read more

Xplore - Inside - Venues & Event Spaces Near Me - Port Jefferson Station, New York

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I can not say enough good things about this play place for children. It's just a great place to throw a kids party with very reliable and friendly staff. The party room is great, it's clean, it's well kept and the staff is very nice to both children and adults alike. Good management job and good job by the workers! read more

Great place if you need somewhere indoors to let the kids let out some energy. Recently went with a group of friends with our 2.5 year olds and they had a blast. You can pay online and complete forms ahead of time- that's the easiest option if we go back, would probably do that ahead of time. It's cute, it's like a mini Dave and busters for the kids. They have a small food court basically with some drinks and snacks for the kids. You can put your belongings in cubbies by the front door. There's a toddlers section but they also have a rock climbing wall, they have two different climbing towers that two of the braver toddlers loved climbing in. They have a huge bounce house like slide, it is a little difficult to climb up (even as an adult) but you technically are NOT allowed to climb up as an adult. They had a cute walk along or your child can walk alone on this harnessed track they have. It's definitely a fun place and somewhere you can let the littles burn out some energy! read more

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We had the opportunity to babysit our two youngest grandkids on Saturday. I can never get enough of those kids. Love them to death. So my wife made reservations at Xplore which is a big indoor play ground for kids. Most all of the amusements are those big blowup type slides. Also many games which give out ticked based on your winnings which translates into prizes. Let's back up a bit. Under Covid protocols you can only reserve a two hour stint. Ours was 1:30 to 3:30. So the number of people in the building is limited to some degree. Plenty of hand sanitizer. They have a large room on the lift area for private parties and that appears to be a big draw to Xplore. They also have lockers or cubbies to put your shoes in. I guess the lockers are more for valuables. My grandkids enjoyed everything but I think mostly the games. Me too. They have a snack bar area, which we took advantage of. Just sodas and ice cream for us. Snack bar prices? Well don't ask just enjoy it. About ten minutes before our two hours were up they made an announcement to cash in your tickets for prizes. You can imagine the chaos that ensued but I must say that the young lady in charge was very patient with all the kids. Overall it was a lot of fun, but I am a little prejudice when it comes to my grandkids. I suggest you try Xplore, it's great fun for the kids , oh and secure too. read more

Xplore - A day with grandkids - Venues & Event Spaces Near Me - Port Jefferson Station, New York

Pretty decent place for the kiddies. Probably best suited for toddlers up to about 11 years old. There's some bouncy slides, obstacle courses for children under 49 inches tall, laser obstacle course, wall climbing, a toddler bouncy zone and a few other gymnastic type activities. The staff is pretty helpful but they are teenagers themselves. Each time I've been there I made sure to keep a watchful eye out, but it seems to be a fairly safe place. They also offer arcade style and video games for an extra fee (similar to Dave and Busters). A snack counter with seating is also available as well as a private birthday party loft. read more

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This place was so much fun! I had my son's 5th birthday here. Somehow the day got mixed up & we showed up & our reservation wasn't there. But everything was accommodated and they made it happen so easy. The employees are so sweet & helped with the party and kids so good.we got the extra add in glow in the dark party room & it was SO cool. I was so grateful & would deff have a party here again! read more

Xplore - Venues & Event Spaces Near Me - Port Jefferson Station, New York

Visit Date: January 25, 2020 We were looking for a place to bring our son and even though it was a little bit of a drive we found Xplore and settled on giving it a shot. If you're coming from further away it is worth the drive. They have a bunch of great things for kids, a bunch of arcade games which my son loves to play, we got photos in the photo booth, there was an indoor jungle gym and they let adults on which is awesome, some places are a little stingy about adults being on the equipment and I like it better if the adults are allowed to go in be with their kids, if their kids want them to be. They had a cafeteria style area I didn't eat any of the food choices but they did have coffee and that was good enough for this mama. I had to drink it with some creamer because I wasn't sure how the taste would be without some flavored creamer to mask it but it was tolerable for my semi-regular caffeine and coffee that I need or feel like I need through the day. Most of the machines worked, some were broken but we've been to play places where half the machines were broken so it was nice to know they have better upkeep here. Overall this is a nice place to take your kids to or kids you're charged with entertaining for some reason. read more

Xplore - My son and hubs playing - Venues & Event Spaces Near Me - Port Jefferson Station, New York

The kids have a great time here. They raised the prices which seems reasonable $24 for kids 3+ $17 for kids 1-2 YO Under 1 Free My only issue was that 2 out of the handful of attractions were unmanned and closed. I don't think it's right to charge full price for 2 of the major attractions that my kids wanted to be on to be unmanned. I'm not cute of the names but one is a rock wall and the other ride consisting of zip lining. Besides prices going up they have added more pay to play games so there's no other choice to pay additionally to play games (due to unmanned attractions) read more

I've been meaning to write this review for a while!! I had a joint birthday party for my 1 & 2 year old in April. I decided on the PRIVATE EXPLORER : the whole place is yours 2 hours of private use of facility. 30 minutes of additional checkin time for private evening. 18 children included (birthday child + 17 guests) Pizza for each child Juice box for each child $10 game card for each child $15 game card for birthday child Free Lazer Frenzy for each child 1 cupcake per child (candles included) Unlimited pizza for adults (during eating time) Unlimited soda for adults 20 Invitations + Thank you cards I don't even know where to begin I mentioned I was having 100 people & they only provided 20 invitations. 1. I had asked to be able to eat in the open cafeteria instead of cramping my 100 guests into a small room weeks before the party. They insisted we would all fit. We all did not fit and everyone started to make their way to the open area for fresh air. 2. chicken fingers & fries. They are baked instead of fried(even better) except they both came out burnt. Guests & kids were not happy. They also forgot to bring out coffee & fruit....... 3. I asked for extra tables. It took me asking 3 different employees before getting a table after 30 minutes 4. I had multiple people throughout the night ask me how they were able to do rock climbing / laser tag. There were 0 employees Attending the play area. 0 employees in the room helping me with food. 5. I had asked to bring my own alcohol & I was denied because they sold their own. What I am so devastated by is that I just attended a party there the other week. 1.THE PARTY WAS IN THE OPEN CAFETERIA AREA 4. Laser tag & rock climbing had set times where employees were out there assisting 5.THEY PROVIDED THEIR OWN ALCOHOL I paid over 2,000 for this party for it to be a complete shit show. To have guests come up to me saying it could have been better. Embarrassing to say the least. Would I recommend this place for a PRIVATE PARTY, absolutely not. read more

Xplore - Venues & Event Spaces Near Me - Port Jefferson Station, New York

Great way to get your toddlers to jump out some of their over abundance of energy. The arcade games are extra. They have an area to get lunch, drinks, and snacks. We had my 3 year old's birthday party here and she had a great time. The bigger kids had fun too. read more

A nice efficient small indoor playground. Very clean indeed. They have a little bit everything. Very reasonable price ($17/day). Extremely reasonable price for other game machines! read more

The bounce houses are very poorly maintained. The step ladders going up are torn. One house had a huge hole with a significant amount of air coming out of it. It was clear it was previously stitched. I was on it with my two year old and it was deflating pretty quickly--scary. I told them and they did acknowledge it. The jungle gym areas also have places that are torn and are also stitched--unclear how sturdy those are and if it's standard to just stitch them. Previously took my toddler to the "toddler area" which had multiple broken games (some with sharp edges). Overall for the price not worth it to come with your two year old especially when you're concerned about safety the entire time. It's not very well maintained. read more

Such a great kids place!! They've only been open since March of this year and everything is brand new and clean :) We've come here twice and always have hours of fun! The price is reasonable, you really get your money's worth. Ages 3 and under is 16.75$ and infants and adults are free! Their age limit to play is 12 yrs old according to one of the staff members but I believe it should be for kids 8 and under. They get the most out of it. They have two giant inflatable slides and then a huge jungle gym with slides, trampolines and bounce swings. They also have some arcade games that you need a card to play with , each game costs like a 1$ to play. They have a miniature lazer game spot next to the prizes as well, (Tickets =prizes). A toddler zone is available for kids under the age of 3, with musical toys and a mini merry go round which the kids are a huge fan of. The two times I've been I don't see the staff on the floor around the slides or jungle gym so it's definitely a place that needs parental supervision. They are always out with Clorox wipes, vacuum and glass cleaners, they're definitely trying to keep it clean and new :) no shoes are allowed on the carpeted area so make sure to bring socks! Strollers are not allowed on the floor either so just be aware of that. Complimentary lockers are available for any of your personal belongings as well :) The food is ok and it takes forever to come out, so if you're planning on eating lunch there, order ahead of time and they'll call you on the loudspeaker to let you know it's ready :) Burgers, hot dogs, French fries , Mac and cheese and more ! Birthday packages are available, so check them out! Great place, great fun , definitely recommend :) read more

Xplore - Venues & Event Spaces Near Me - Port Jefferson Station, New York

We brought our 1yr old here for some indoor play time for her birthday and we all had a blast. It's $10 to get in for 1-2yr olds and free for adults which was nice. She had been there before so they asked her name/birthday so that's how they knew to charge her (no lying about ages here). Infants are free. We headed over to the small toddler area where the walls were lined with all sorts of auditory and tactile toys, a small merry-go-round, and other soft toys that they can climb on. Very cool little area but it was hard to keep her contained after she saw all of the blow up slides and jungle gyms. Children under 36' have to be accompanied by an adult on the bigger slides and gyms so make sure you have comfortable clothes on and get in there! Climbing all of these things is definitely not for the faint of heart since you'll have to carry your kid up and over all over (if they cant climb yet), but it's so much fun! I think we had as much fun as our daughter did! There is also arcade games and a lazer tag game but I didn't notice the price of them. Xplore was very clean. You have to take your shoes off and no strollers allowed on the carpet. They also have an area to order food but for the prices I saw, you're better off grabbing lunch in Port Jeff somewhere before or afterwards. We will definitely be back for more fun! read more

I took my 15 month old here for some open play etime. It was $10 for kids. Adults free. The place was clean. Not as clean as I expected but decent. The toddler section was ok. Compared to Safari Adventure in Riverhead ( same company. Different locations) this place had more sensory and tactile toys on the walls of the play area. Still, there wasn't much for a toddler to do. They had a little kid slide that was not worth it. The slide at Safari Adventure was much better. If they both combines their toys and slides it might be worth the time and money to bring a toddler. The food was pretty expensive for low quality freezer food. But it's a nice option to have in a place when you have kids running around and get hungry or thirsty. Was hard to take pictures because their were other kids around and I was trying to respect their privacy. read more

Xplore - Toddler play area - Venues & Event Spaces Near Me - Port Jefferson Station, New York

My kid had a blast. It's a good set up for kids to do something different when they are stuck indoors during winter. Heads up the wooden plastic floors before you reach the play area is slippery so make sure to put your shoes back on. read more

Immaculate! Fair price, friendly staff, fun for all ages. Also, great with birthday parties

This used to be a favorite spot for my kids to play when it was Fun4All. Recently, we checked out Xplore. The whole experience was so great! From the (free!), very easy to use lockers to the brand new equipment, to the arcade games which I felt were reasonably priced, the whole place was really fun! As a mom, I loved the very helpful, attentive staff and how CLEAN everything was. We all had a great day! read more

Place is great for kids. Not that big but a lot to keep busy. Staff was very friendly

Absolutely terrific place for kids to have fun! Had a last minute birthday party for my son - Xplore handled everything. The entire staff was professional and courteous start to finish. The party had children across a wide range of ages and abilities. Everyone was welcomed and treated very nicely. All the kids raved about how much fun they had. As the host parent, it was as stress-free as possible. Definitely recommend since Xplore exceeded our expectations! read more

Although, it's a fun place for children they fail to clean with Clorox wipes after children use. They also didn't have any hand sanitizer availabl. read more

Great place to go very packed on a weekend but clean. The only downfall is the pizza it's really bad.

Editing my original birthday booking process review (5 stars) to a birthday party review!!! UPDATED JUNE 3, 2018 We had my son's 4th birthday party in the Xloft. The room is extremely comfortable and spacious with it's own elevator which was AMAZING for my elderly grandparents and some physically challenged family members. There were couches, multiple tables, and ability to control air conditioning and the radio volume. It was extremely clean and welcoming while being modern yet fun! The party hosts were on top of everything and checked in not too much and not too little, and were available in a moment I never once had to look for someone. They were on top of my needs and my guests too. There is so much for the kids to do! Lots of games that are very well maintained, clean and new condition. The inflatables were extremely clean as was the jungle gym. The food was delicious and the pizza was surprisingly the biggest hit with the adults! The cupcakes that came with the party were so good and the whipped cream was such a treat (who makes that!!???). I cannot speak highly enough of our experience and of my son's 28 little friends and 46 adults in attendance I have been telling everyone to book!!!! And folks - SPRING FOR THE XLOFT!!! It's truly worth every penny and has a real VIP vibe. The staff overall were amazing and really regulated in their assigned areas when it came to older and younger children being on the same inflatable at the same time. We can't wait to spend our money at Xplore and Safari we love love love going!!! And no! I don't work for these people or have any personal ties! Thank you again!!!! read more

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Very cute! I've been bringing my son here now that the weather has gotten cooler. He loves it! It is extremely clean and the staff are very sweet. They have free lockers when you can safely store all your belongings. The only thing I wish is that they had more options for toddlers. I highly recommend this place! read more

This is my first and only time coming to this place. I have to write this review immediately the same night because my wife and I are very angry at their staffs. I have 2 young daughter at 5 and 3. We were invited for a friend's daughter birthday party at this location on 12/15/18. The party went well that all the kids had fun. It was during the free play after the party, something very unpleasant happened. My 3 years old daughter who weighs about 28 lbs was on 1 of the smaller inflatable climbing slides while I was watching her. My little 1 was half way to the top. Then a girl who is at least 10 years who is about 140lbs jumped onto the slide. This bigger girl was climbing behind her and bouncing on the steps. I was paying full attention and my wife was also around. As a dad, I think that a little challenge to my girl could be a good thing. My little 1 was struggling to the top. When my little was 1 step to the top, the girl kept bouncing heavily and planning to jump over her. When my wife and I noticed it, we started to yell to get this bigger girl the attention. She jumped over my daughter. When this girl slid down, we yelled to her that she should never jump over other children and should wait for other children who were in front of her and what if you fell on them. Then, this girl was telling us that she fell. I told her that she did not fell when she landed on 2 feet. Then, she cried and ran to her mommy who was at the eating area. I believe that the cry or the mom got the staff's attention. The staff and the mom started talking and my wife and I walked over to them. The mom told us not to yell at her child. Then, I was asking her, "Where were you?" and pointing to the sign on the inflatable stating "Do not enter without adult supervision". The mom kept saying that we should go to her if something happened. We said to her, "By the time we came to you, my child might had a broken back or neck if she fell on her." Then she stated again that she should not yell at her. If she was there watching her own kid, we wouldn't need to yell. The supervisor separated us and wanted to talk to the mom and kid for a while. A couple minutes later, the supervisor came to us and told us that we should not yell at our customers and if there's something happened that we should look for them instead. Then, I told her that if the mom truly obeyed the rule supervising her kid instead of enjoying her meal, this could be avoided. And by the time, we'd found any staff and something serious might had happened. My wife then said, she yelled because we felt that she was endangering my child's life. The supervisor suggested to look at their camera/ video and investigated. We both said go ahead. I assumed that the staff would not think that we were serious and tried to end this conversation by offering us juice, food, and etc. My wife told her that my daughter was fine and we did not need any of these stuff. The staff happily left us because we did not ask for anything. We just told ourselves that we would not come back at all. And all my friends saw what happened and I am sure that they won't host any birthday party there. My advice to all parents who plan to go there. Please make sure to watch your children. Also, there are 5 play areas in the facility. Only 2 areas - a play area for 3 years old and under and an obstacle course on the left corner of the facility have a staff watching. Both inflatable slides and the soft playground have no staffs watching. There are a few teenagers keep vacuuming the carpet and walking around. Lastly, they told us not to yell at other customers, but then it is okay to have other customer endangering other customer's children? Also, to them, we are not customers because we are just a guest to a birthday party? read more

Nice place. Pretty crowded and difficult to find where to park the car. Free lockers. Friendly staff. Lots of fun for all ages. Toddler zone, bouncy slides, bouncy claiming walls, bouncing balls, and games. Similar to Safari Adventure, but bigger. Cards from safari adventure also work here read more

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This is really a great place to bring the kiddos on a rainy day. My daughter is 2.5 and I love that there is a truly separate toddler play area. Its packed with things perfect for her age! She could honestly spend an afternoon just in the toddler area. There is a mini foam merry go round, a bounce space ship and lots of fun toys, slides and bouncers. The place is exceptionally clean and rules are enforced (which I appreciate so very much, thank you!) I knew this would be a great place because I had been taking my daughter to safari adventure in riverhead and the same owner opened this. Two very similar places but the toddler section at xplore blows safari adventure away! Theres a million things for the big kids to do as well. There are several big bouncer slides and an enormous jungle gym. The cons, there are few but one that I will comment on is that you cannot bring in your own food. Management says that they can accommodate all allergies but they can not. My family has many food sensitivities such as gluten dairy and sugar and its easiest for me to bring in my own. Another thing, which is not theirfault, is the place is huge. My daughter went missing there for about 10 minutes while I panicked. There were a million kids there! I finally found her underneath the several story obsitcle course (after my mild heart attack of course!) Overall I am grateful to have xplore right in my neighborhood. It beats driving to riverhead and is a great place for a day if fun and exploring :) read more

Cute place. I liked taking the kids on a rainy day and went to a bday party there and decided to have my kids party there. What an expensive mistake. They start counting down the seconds the minute the party starts. Prob almost 1,000 for party with a character, but we were very rushed...get pizza, juice and cupcakes. All the while a 14 year old in a headset is rushing us around. And to boot as they are shoving the bill in ur face there is a 20% suggested gratuity on top of ur 850$ bill. Kids like it, but expect to pay a fortune and be rushed out the minute your time is up. read more

Went to Xplore for a birthday party. Nice open space but not much to do. Great for little ones under 5years old.

I had my son's birthday party there this weekend I have to say thank you so much for everybody who helped in making it a success xplore went above and beyond the girl Danielle we had was amazing thank you so much for all your help everybody great time Great party great place read more

Kids had a blast. They did a nice job re-doing it. The toddler section is perfect for the little ones and the bigger kids have plenty to keep them entertained. We spent three hours here and I had to practically drag the kids to the car. They didn't want to leave. Wish the menu has vegetarian/vegan options for my little guy. But otherwise, we had a great day! read more

Came here with the kids and cousins to kill some time. Completely new compared to the last time we were here years ago. It's bright....clean....and well managed. Good variety of activities for the kids including a jungle gym, bouncy slides, and arcade games The staff is very attentive in making sure the facility is well kept. Even today there was a mild power surge which cut the power for less than a second. Management spring into action immediately to invoke safety procedures for the bouncy houses to ensure it was vacated in the event the inflators failed due to the power surge. As a parent I appreciate them doing this to ensure the safety of the kids The facility is clean. There is always someone from the staff vacuuming the carpets and wiping down the games with sanitary wipes Loved spending the afternoon here. Will definately be back read more

Went here with my family for some indoor fun, my daughter loves bouncy obstacles and slides and I had seen they had a ropes course / zipline for toddlers. I'm always kind of skeptical about these large indoor playspaces because they all seem kind of disorganized and not very clean to me. Xplore was the total opposite, the staff was very friendly, the space was well organized and it seemed very clean. Everyone going into the space of play areas even the arcade games part has to remove their shoes and they had a large amount of cubbies and FREE lockers to store all your stuff. Loved that so we didn't have to lug around all our coats and my tote bag. We went on a Saturday early afternoon and it was crowded but not overwhelming, they had maybe two or three birthday parties going on. All in all the time there flowed really well. My daughter loved the large obstacle play pen type thing, she was able to climb, jump, run across bridges and go down slides. The ropes course / zip line was so cool, she did like it but it was a very different experiance for her so at first she was hesitent, I think when we go back again she will love it more. A couple of things to note: They have a small area for like 1-2year olds I would say thats closed off with soft items to ride on and some tumbling mats and sensory activity for the younger crowd, there is a small cafe serving food and drink - like pizza and fries etc., the arcade area had two or three play till you win games which I thought was great so the kids don't go home empty handed and they have a small area to redeem your "tickets" (all points go on a game card) with the typical cheap plastic toys and candy. Looks like downstairs they had a party room and also upstairs a larger party room that overlooks the whole play space via large floor to ceiling windows. I would definitely come back here with my family on bad weather days when you still want the kids to get out and run around. read more

*****AVOID unless you want to end your day at PM pediatrics***** This was an expensive day, filled with injuries. The nylon flooring that keeps the kids from falling through the play structures, and give some gnarly rug burns and cuts and scrapes. I can barely sit as I type this due to the large scrape under my right thigh. My son fell hard on the slippery floor where you put your shoes on and eat anything you want to buy in the cafe, get your prizes: all are extreme danger zones and I walked here barefoot to avoid falling with my daughter in my arms. I told the staff my son fell and they just looked at me. I guess signing the waiver at the door signs your life away. The staff member at the prize counter confirmed he has seen many falls and has also fallen repeatedly himself ( as well as many of the staff). My friends daughter knocked her head hard on a pole coming down a slide and had to spend the rest of her afternoon with ice and then the doctors office. I will never be back and will be mentioning this in many local parenting online groups. Boycott this place as it is unsafe for our children and the establishment hides behind their waive read more