This is my second home, has been for over 5 years. Mike the owner is awesome, they have equipment…read moreyou can't find in commercial places. 2 sets of Dumbell racks in separate rooms. The places energy is unmatched. I've been to many gyms in my life. Trust me this gym is it. Don't trust me just go in and take a look.

This place is a scam, stay away. Impossible to cancel membership. Talked to owner in person at the…read moregym he refused to cancel, said it had to be done through social media only. Not surprisingly, no response on social media. Total scam outfit.

The staff at this gym are super friendly and they were kind to us when I registered my son. We come…read morehere daily and have never had an issue accessing equipment. For us, the lowest tier membership suited us and since that's what we're using the gym for, we've got few to little complaints. For the price, you get everything that the local "big gym" has, except the swimming pool. The locker rooms are large with private showers. There is a separate workout area for women only. They have trainers and classes, and even a smoothie bar. The movie theater is a nice unique feature, though I've never used it. Really the only complaint... my 11-year-old is not a fan of the kids care area. She tends to be more introverted and would love to just sit and do her own thing. Apparently it's hard to do that there. And with any gym, there's also the registration fees, maintenance fees, and annual membership if you want the lowest rate... but I think overall it is worth it for the basic tier.

Several days ago I called about my account charge and was told someone would call me back. They…read morenever did. So I called to cancel and they told me I had to email with a certain number. After emailing someone for help they told me I was charged $60 for a yearly enhancement fee. I absolutely positively was not verbally told about that fee at sign up. I would have never signed up if that was the case. Hiding that in a contract is absolutely insane. When I asked for my contract they told me I need to call my club to get that. I call the club and a dude tells me he would be happy to send me my contract. But he ultimately put me on hold for several minutes until a rude man answered. New guy scoffed and made me explain the entire situation AGAIN. He begrudgingly agrees to send me the contract. When I asked when I will receive the email he says "I don't know. I hope right away but you never know. Ciao." It's a loop of corporate saying call your gym for agreement and gym refusing to give it to you. After getting zero help from crystal lake I got an email from corporate saying "Your account has been set to cancel with nothing further due. You will have club access until 5/14/2026. I apologize but we are unable to waive any scheduled payments." Well guess what as of 4/28/26 I have a NEW $64 charge. Per email "We have received your email. Upon review, the $64.99 charge consists of a late fee dated 02/22/2026 and your monthly due of $34.99 from 04/15/2026." I had canceled my credit card and was in the process of moving my subscriptions to new card. This company is a scam and I am hopeful to be a part of a massive lawsuit one of these days. You can't get away with such predatory behavior forever. Karma will eventually catch up.

Amazing gym. Squeaky clean. Mary has many many years of experience programming and training all…read morelevels of fitness. She has dozens of certifications. She continues to educate herself and passes her knowledge onto her members. She is an expert on fitness, health and wellness. A+ gym.

I've known Mary for 3 years. She and her staff make the workouts intense, focused, and actually…read moreenjoyable. To say that the staff cares is an understatement. They will modify any of the workouts to an individuals ability and desires. They strive to motivate and inspire a lifestyle change in their clients. This is not a cookie cutter gym. They have something for everyone.

if you have kids and want to use the pool at this location - do yourself a favor and don't…read more they have two pools but regular folks only get access to the small one and even then there is only about a 12x12 area that the kids are even allowed in. The lifeguards then laughably over-police the tiny space. (think Jim Carrey in SNL over-policing the hot tub) The basketball hoop set up makes no sense. Hoops mismatched and courts mis-aligned. Absolute waste of time to visit this location.

Today shared with staff at Foglia that I tried out the Peloton bike and signed up for the app based…read moreon my experience at the Sage Y. Sage has a great offering including a swimming pool, basketball court and Power Plate. The National account use is a great value. I am able to get a workout in when in the area.

Do we think this is mold? It's on the workout floor. Would hate to be breathing that in during a…read moreworkout. Lots of amenities but there's so many people I get the feeling they can't keep up with cleaning and maintenance. Hate that the sauna is co-ed. Facility itself needs some remodeling.

I know that COVID has drastically impacted business, but in order to keep loyal customers, you need…read moreto make some effort to keep prices reasonable and make some accommodations. The cost for membership is now 2x what is used to be! It's over $100 per person , with no added benefits. The machines are old and the treadmills are largely not functional, especially when trying to connect Bluetooth. The best parts of this gym are the nice locker room facilities, pickleball courts, and the indoor/outdoor pool areas. Personal trainers are hit or miss and the cafe is super expensive. We have since left for a smaller, less expensive gym that doesn't have a pool, though with the $30/person it's perfect for our family. Also, many of the stock footage images do not reflect the actual location. Take a tour before you make a decision.

MY PROS: The price is right for what I need. The club is kept clean. The staff is always cleaning…read moreas soon as they arrive, there is always clean towels available as well. Equipment is in good working order and a very nice variety of all type of machines. I like that it is open 24/7 so I can go whenever I want. MY CONS: A drinking fountain would be nice though if you run out of water you can fill up your bottle again, w/o having to buy water. The temperature in the club is kept too warm at 71 - 72 degrees and there are NOT enough fans kept at the treadmill machines, only 2 fans for 15 machines, need more fans!!!

Very clean gym. The staff is always doing something to keep it looking good. There are always…read moreclean towels available. The members are usually pretty good about wiping down the machines. This gym drew me by the reasonable monthly rate, at a flexible month-to-month plan and by its unique supply of resistance bands, agility trainer (ladder), and slide board. The only thing they could possibly add to make it even better would be a TRX. One downside was a weak cell signal in the building so I couldn't listen to Pandora while working out.

Always kept clean everywhere in the club. Friendly staff members that greet you coming in and upon…read moreexiting. The amenities for massaging with water jets is a great way to finish a workout day. Lockers with charging abilities is great for your cellphone or earphone devices. The television monitors that gives you certain channels to help with the cardio machine work outs.

This location seems dirtier than my usual Mundelein club. Even the McHenry location is better…read moremaintained. I don't think I will be going back to the Crystal Lake location.

Loved the facility, but will not let you cancel membership. Wasted like $150 because I was under…read morethe impression my membership was cancelled so I didn't go. Had to cancel that card it was on SMH

Must be out of their mind, wanted me to pay $135 for a one month membership. $50 per month and $85…read morestart up fee. Door wasn't locked when I walked in, not very safe considering there's no security.

I have been going to this gym for about 2 years now. The staff are really friendly, clean and good…read morelooking and the gym has all of the needed equipment for a really good workout. The billing is really easy and done through my medical insurance. I recommend this gym to anyone, and I always use it when I am in town.

Identity theft got a hold of my debit card info, I still paid F19 for more than 6 months without…read moreusing the gym. I tried canceling several times. Then they sent my account to collections. Trash gym, that doesn't even take care of the equipment.