I have been going to this gym for about 2 years now. The staff are really friendly, clean and good looking and the gym has all of the needed equipment for a really good workout. The billing is really easy and done through my medical insurance. I recommend this gym to anyone, and I always use it when I am in town. read more

Cancellation process is a joke. What's the point of your customer service number if they just tell you to call your home gym. Then they tell me I have to email them to cancel? Place has gone up in price over the years. Their equipment is 20 years old, place should be cheaper than planet fitness. Please anyone getting a gym membership just go to vasa or crunch fitness. read more

Identity theft got a hold of my debit card info, I still paid F19 for more than 6 months without using the gym. I tried canceling several times. Then they sent my account to collections. Trash gym, that doesn't even take care of the equipment. read more

Horrible gym. Equipment is dirty and always broken. You cancel your membership and they don't really "cancel" it. Dirty and disgusting.

I have been going to Lifetime for over 20 year, started in Schaumburg and came to Algonquin. I still think it's a great alternative for younger families/teens for the $$. My biggest problem is the mirrors on second floor have layer of film/streaks on them at all times, they are never clear. it makes you feel like you are looking in fog (it's that bad). They have a lot of long time staff, which is def a positive. And people are working around the clock. read more

Been a member for a little bit. What I noticed is that staff doesn't really interact -- stays in the office or at the desk. They do not offer you a tutorial for equipment as a new member. Men's and women's bathroom stalls have been out of order for at least 3 weeks, possibly more. Floor mats are in bad shape, and there's no hand weights in the floor mat area for those kind of workouts. You'll have to get them from the weight racks across the gym and bring them over and then put them back. That area is particularly tight if more than 2 people are in that area using floor mats. It's OK. Could use some attention on equipment. read more

If you're looking for a place to see or be seen... go spend the $50 a month at lifetime. If you want a gym where you can get it done, then save the money and come here. Space is not wasted here. Machines and treadmills are just enough apart that you are still comfortable. I never have a problem with access to what I need... though I tend to go after 8pm on weekdays. Staff is friendly and knowledgeable. There's no showers, pool, or climbing wall, and that's why the monthly is so low. There's also childcare, which I have used, to great satisfaction. The staff is nice and they always remember my son. After receiving the value here, I will never go to gym that charges more than $8 a month. read more

Long time member. Since new ownership, it has become filthy. Staff never does anything worthwhile. Now the road salt reaches all corners of the floor. Haven't seen anyone vacuum in months. read more

Watch out for this place. They have your contact information. Yet they do not communicate with their members. So if you are charged or are going to be charged they won't let you know. Deception is their key to making money. Lack communication is their weakest point. Their strength is knowing how to take your money through their tricky contracts. I do not recommend this place for anyone who wants good customer service or a place that actually looks out for the best interests of the member but more the best interests of their wallets. read more

This is one of the best cost effective gyms that I have ever been to. It is extremely clean, has every equipment needed, and the staff is better than the "high priced" fitness center that I used to go to. This staff is absolutely amazing from the trainers to the manager. Everyone is nice and extremely helpful from working out to overall nutrition and they make you feel as though they truly care about YOUR overall health. I have only been going here for a month and I am already greeted with a "fist bump" every time I enter the door. How personal and encouraging is that???? I don't rate too many establishments a 5star rating but Fitness 19, in Algonquin, is deserving. At the end of the day it is all about how I am treated and how approachable and serviceable their staff is. I would rate them 10 stars if I could!!!!!! read more

I got my membership cancelled in November, so I expected to be billed for December because everyone pays for the first and last month. However, I recently checked my bank statement, and I found out they have been charging me the $10 for January, February and March. Seriously, what kind of business does this? I still have the cancellation form. Expect getting a call sometime soon, and I bet this was not accidental. read more

Fitness 19 Algonquin - Proof #1 - Gyms Near Me - Algonquin, Illinois

To be honest, I felt like I was tricked. Everything was great till I received the final bill. But, overall I still paid a fair price. You join this gym mainly because it's cheap but beware the hidden charges. If I had read the yelp post of this location from Derek R 2/11/2013. I would have planned accordingly to this scheming business. read more

This place was great when I was going but when I tried to cancel my membership and personal trainer they made it very difficult and had horrible customer service. After opening back up after the whole Covid-19 ordeal they automatically started charging me again without any sort of heads up or even asking if that's something I wanted 4 months later. The guy I talked to on the phone about it was extremely rude and defensive and had no intention of helping me. read more

I've been coming here for about 2 years, then quit, now came back. Love the new hours, but when I walked in today on a Sunday @2 pm, there was no staff. I was ok with that until I got on a treadmill. Sticky, filthy. After working out, no paper towels to clean my machine...NONE!! Stopped in the ladies room, NO toilet paper, NONE. I'm hoping this was a fluke. Seems like it needs more employee/employer attention. read more

I've been going to this gym for about 2 years now off and on. A great gym - cheap pricing, nice assortment of quality lifting and aerobic equipment. They do a pretty good job of keeping the indoor climate control at a reasonable level, too. The music is mostly rock and hard rock from the 90's and 00's which I love. No showers but that's not to be expected when paying so little each month. Their hours were changed not too long ago, open until Midnight 7 days a week, which is excellent. As for the staff - friendly younger (mostly) guys. Haven't really had any bad experiences with them. Clean up after yourself and try to get out before they close and it should be a good experience. The gym itself is clean, but not too clean like a Lifetime gym where people go to socialize instead of sweat. I'll take a little dirtiness over that any day of the week when it comes to a gym. You get what you pay for here, overall a great value. read more

I've been a member for 10 years and I'd only recommend this gym as a last resort. PROS: 1) Cheap. Memberships range from about 6-15 bucks a month per person. CONS: 1) There are no showers. You get what you pay for but with the surrounding towns increasing in population who wants to drive to the gym, workout before work, and go to work sweaty? 2) No stretching or HIIT training room. The stretching area fits a few people but if there is a class forget it. You are relegated to stretching in the changing room or behind cardio equipment and praying someone doesn't step on you. The remaining stretching room is right next to medicine balls and other equipment. Good luck trying not to drop anything on those stretching. 3) Bro central. The front office is run by 20-24 year olds who play shitty metal music on high. If I can hear the gym music over Pantera blasting through my over the ear headphones. There's a problem. On top of that I've constantly heard the staff brag about getting laid or being drunk. Unprofessional. The clientele are mainly college frat boys who use one machine hours on end. So that's great. 4) Air conditioning. It was 104 with humidity and it was about 77 degrees in the gym. Safety hazard. They have above fans blowing but seldom have the AC pumping. At least from my experience. 5) Only 6 of the cardio machines have tvs. But many of the headphone jacsk to listen to the TV are busted and send intermittent sound. 6) Packed. 11AM on a Monday and there about 45 people in a tiny gym. 7) While I will say the trainers are great and care about yheir clients they are wildly overpriced. For training sessions + monthly membership I could go to Lifetime, use a pool and a facility with showers. read more

I've been a member for about 5 yrs and was incredibly impressed at how it was run by former owners Brent and Kim Hansen. New ownere are never there, and the gym has gone down hill bigtime. Dirty, broken equipment, staff sit on cellphones all the time with their feet up on the desk. Disrespectful of members including use of profanity. Such a shame that a formerly great gym is now horrible. I wouldn't be surprised is they go out of business. read more

As a member of over a year and 1/2 I wouldn't consider going anywhere else! This gym has everything you need for total fitness without extra gimmicks and more importantly extra unnecessary fees. Once you're in Fitness 19 you feel like you're part of a family. I love the way I'm greeted by name every time I walk in. The facility also has a nice day care for the kids. Although I don't need this feature, I know I'd trust my kids to them-it's managed by the owner and is sure to have the same high standards . Don't drive too far to pay extra money--stay close to home and stay healthy at Fitness 19! Love it! UPDATE: While I don't have a child who would use the childcare room, I have witnessed a very impressive room. I was on the floor and heard a very unruly child who would not quit screaming. I later went to the ladies room and his screaming permeated the walls. It was clear he wasn't in distress, just being bratty. As I walked towards the room I found a frustrated father, taking this child away and strongly scolding. I looked in the room to find the care giver who was totally cool, calm and sweet. I may have become unhinged if I'd gone through what she just did . Ah just sweetly said she was just sorry she couldn't help him and most of the children she watches are really sweet. I was very impressed. When my child was little I worried about the kind of care my daughter got. They all have their days, how would someone who didn't love her as much as I do handle her on days like this? Well, drop your child off here and do your workout ! No worries! From what I've witnessed, they're in great hands! read more

Buyer beware, if you want to get out your membership they try to make it impossible. They make you come on certain days of the week during certain hours, of course when you are working and then do a very high pressure sales job to try and get you to stay. The kid actually asked my wife if she wanted to live to see her grand kids (she is a cancer survivor, so thanks for that) and if so why would she not remain a member of the gym. The gym is small and during peak hours you are lucky to get a treadmill or elliptical. There are no locker rooms and normally you cant get one of the very few lockers they have available in the gym. It is cheaper, but you get what you pay for. Service should count and the really need to train their teenage staff to act appropriately when talking to customer. They are very rude. read more

Super great gym for , completely worth the price. Manager John is a very helpful person & they do a very good job maintaining the gym.

Because of a medical condition I went to the gym to cancel and was talked into a temp freeze for $2.00 month. It seemed like a good ideabut then I got charged annual membership fee and another month of service. I asked to cancel and was told they could not refund annual fee because(?). Also would nor refund monthly fee even though I was cancelling right then. There is NO recourse, no corporate number to complain, no way to get your money back. I am going to cancel my debit card so they cant keep charging as some others have complained about. Terrible way to run a business. read more

When canceling membership make sure to contact your bank to stop continued fees taken out by this gym. They were awful when you wanted to cancel. The gym itself did have sufficient equipment but they were dirty and the whole place had a gross feeling to it ! read more

Love this gym!! I get an awesome workout here 6 days a week never too crowded and everyone is always super friendly! Trainers are super helpful and very motivating. Great atmosphere if you are into just a solid workout with no distractions. read more

If you're looking for a cheap no frills gym that's not well kept, this is your place. You definitely get what you pay for, and at Fitness 19 you don't pay much or get much. It's rarely clean, not enough machines for busy times and basically no amenities. read more

It's the perfect gym for everyone. Everyone is friendly, the employees remember you and actually care about you even the managers. I had the pleasure of meeting Hansen and Dave! Right away I felt like I wasn't pressured. In fact, they made feel so at ease about joining the gym I didn't hesitate to join. They really truly care here. The kiddy corner is perfect where it's located. It's very clean! Everyone that comes here is different ages, shapes and sizes and you get the feeling that no one looks down on you for working out. You don't feel uncomfortable here. I love this gym! I've told a lot people about it. If you read this review please ask for Hansen to sign up because you won't regret it! read more

This gym does not deserve the bad reviews it got!! I love this gym! The customer service is awesome! The trainers are great! The people that go there, are there to work out!! I belonged to lifetime fitness and it would frustrate me when girls would go in there looking all pretty just to get attention! This place is not like that! If you want to go somewhere where your going to really work, go here! No one here is on the treadmills just to walk and impress the body builder across the room!! This gym is great! read more

Recently joined Fitness 19 in Algonquin. Absolutely love it. As soon as we entered the doors we were greeted and encouraged. We had our free 1 time personal training session for signing up. Our trainer was Reese S. he was amazing. Very easy to work with. He geared a workout to best fit our needs. I am one of those people who HATES working out and Reese actual made it fun. We look forward to continue to workout here! Thanks to all the staff for making us feel welcomed and thanks Reese for tailoring a workout to fit our needs and make us feel confident with our journey of losing weight and becoming healthier. read more

Been a member since this location opened, okay at best. But I've been trying to cancel tje last couple months and they tell me I have to come in. I do not have the time and times I have, there is never anyone there that can take care of it. You get what you pay for. Inexpensive fees for crappy customer service. read more

Avoid this place. There is nothing good about working out here. They don't open on time, they won't let you cancel. It's worth what you pay.

Sean at fitness 19 in Algonquin is very helpful and extremely thorough with everything. I'm excited to start my new workout and get into shape. Also, they have new extended hours but you can go workout earlier or later than previous hours. This place is also clean and extremely friendly read more

Was ok until I tried to cancel. You can only cancel membership in person Mon-Thurs 9am-6pm. and only if there is someone there capable of doing so. I canceled on 12/13/12 - a Thursday. I was charged one month because it is a 30-day cancellation plus $10 cancellation fee. I then was charged another $10 - I asked what the fee was and they said my annual membership fee was due so they had to charge me. Crazy!! I asked them to waive the annual fee since I had cancelled and they would not! Horrible management, do NOT join this place. read more

The personal trainers r friendly n knowledgeable n willing to help u get to ur goals. They greet u every time u walk in.

Fitness 19 in Algonquin is an excellent gym for the cost concise! They offer all the latest equipment you need to workout. They have TVs throughout and some on the equipment! They also offer personal training and child care services, all at reasonable process. I have been a member for a few years now. I love my personal training with Randy! He keeps me motivated and educated! This is a great gym for the person who wants a serious workout! Maureen K read more

I have been going to Fitness 19 in Algonquin for several years, and couldn't be happier about my experience there. The staff are so friendly and helpful. Equipment is clean and maintained extremely well. I've met great people there and feel like they are family. It is definitely a no judgment zone to work out. The cost is very affordable. Who needs a juice bar or sauna??? At Fitness 19, I go for the workout, not costly amenities I don't need. Join! You won't be sorry! read more

I recently moved away from the Algonquin area and there is not a Fitness 19 in my new area so there was no reason for me to continue my Fitness 19 membership. The cancellation process is a huge hassle and is made this way intentionally to discourage people from cancel their membership. They require you to go into their gym from 10AM-4PM Monday thru Thursday and speak with a "manager". Going to the gym during working hours M-Th is not feasible for working professionals, especially those that do not work/live in the area. It's a little ironic how any employee (even the guy that cleans the facility) can sign someone up for a membership during any hour that the fitness facility is open, but they only one special individual can cancel your membership during a very narrow window during the most inconvenient hours. I was a member of this gym for over 5 years and would have given them 5 stars for the value relative to the price, but their cancellation process was so bad that it left a very bitter and sour taste in my mouth. Even after cancelling my membership I continue to be charged monthly fees by Fitness 19's payment collection agency. Thankfully my credit card company allows me to block charges otherwise this would have been a huge hassle as it is much more difficult to get money already withdrawn from a direct debt from a checking account. If you do sign up, make sure you sign up with a credit card and not your checking account to protect you from this hassle in the event that you need to cancel your membership. read more

The GM George was inappropriately starring at my girlfriends butt. We gave him a weird look and he looked away. Then continued to stare. I walked up and asked him to stop and he responded with "what that smell like?" So glad we're out of that scummy place! read more

I stayed away from this little gym for a while. I joined month to month but will join full time soon. It has what I need and it's close to home. If it had a shower and a little more room I would give it 5 stars. read more

DO NOT JOIN THIS PLACE!! I have been a member here for over 3 years and can say that for the price you cannot beat this gym so as long as you are ok with the hours that they have available for you to go. About a year ago my schedule switched and I have unable to get to the gym during their hours. They close at 10pm. Finally about 4 months ago we made the decision to cancel our membership and boy let me tell you it is a real struggle. I have officially showed up at the gym on 4 occasions trying to cancel my membership, mind you I had to take time off from work for this, and every time I am given a run around about what time I need to come in to see the manager to cancel my membership. It seems like the guy is never there. Most recently I stopped in on 6/19/2018 at 10 am since I was told during my last visit that the mangers "new hours" are 9-4 m-f, and I again was given the usual BS that he now works 11am to 6pm. Best thing was the owner was present at the gym but refused to attend to my need because he was there on personal time to work out. Wow.. just wow what a way to conduct business. Either way my experience is that they will go above and beyond to keep you locked in to your cheap membership and make it extremely difficult to cancel when you want to. My recommendation is to find another place to join that has better customer services and easier cancelation process over fitness 19's cat and mouse game with the manger. STAY AWAY!! read more

I have been a member here for years. You will not find a better (or even close) gym for the price. Clean and well maintained facility. Recommended. read more

Awful customer service. Wanted to cancel and was told I can only cancel Monday through Thursday at 11am to 6pm. That doesn't work for me because I am at work. I am sure if I wanted to sign up that can happen any day of the week during all hours they are open. read more