Finally, a gym that truly feels like a community! The diversity here creates such a welcoming…read moreenvironment--you never feel uncomfortable or out of place. It has the warmth of a mom-and-pop shop, where the owner or staff greet you genuinely, chat with you, and ask about your day. Kaylie was especially helpful in getting me set up with my membership and walking me through the machines. The atmosphere is judgment-free, with no invasive cameras, so you can just focus on your workout and feel completely in your element. The equipment is incredible--like being a kid in a candy store, amazed by the cutting-edge machines that are designed to target exactly what they're meant to. Membership fees are very reasonable, especially compared to bigger franchise gyms, making this an all-around amazing place to train. Highly recommend!

Gym is ALWAYS being cleaned & is very well maintained. Equipment is top-notch! Members are…read morerespectful and positive. And if you are looking for some help with results, trainers will get you to where you want to be! Overall an amazing gym and community

I'm honestly disappointed with the level of service at this club. The staff attitude is very…read moreunpleasant from the kitchen to the front desk. In person they often come across as arrogant and not very welcoming, which is already uncomfortable for members. Today I also tried calling for help with a simple question, and the person on the phone refused to assist me. For a place with membership fees at this level, people expect a much higher standard of service and professionalism. It's frustrating that I can't even cancel my membership right now because it's the beginning of the month and refunds are not offered. Overall, the experience has been very disappointing.

This is proof that people do leave good reviews when deserved and its time I give credit to this…read moreplace for turning my experience from once difficult into now "Amazing" Have been a longtime member of Midtown, originally in Willowbrook when I was married and live close to the Club. After divorce , I moved to the northburbs with the kids joined Midtown for several months, and ultimately had to move to Wisconisn. In moving I had a lot of trouble exiting the contract, but this was several years ago. When I moved back to Buffalo Grove in 2022 checked out other area fitness clubs, Sky Fitness, LA Fitness, etc... and yes Midtown in Palatine which is a 15 min drive. I was most impressed with Midtown again, the remodel was excellent, the new locker room, new steam room, outdoor pool is huge and amazing, the fitness equipment is new and always available and never overcrowded, the personal trainers are longterm employess of the company, and very professional and experienced as a result, the food in the cafe is affordable and delicious and the gals in the cafe work hard and are good cooks, the new work area with tables with ports for your equipment is set away from the cafe and worlkout area and perfect to work, eat, then head to workout, and it all starts with the entry desk. Nick and the girls upfront are truly amazing, always greeting everyone with a friendly smile upon when entering and exiting the facility, they give you a real sense of belonging..... I'm very happy that I rejoined Midtown, the experience far exceeded my expectations!!!

To amend my last review, I wrote it right after talking to several patrons about the class. To be…read morefair, it's very possible that it was the only time to hold the class. Jason and Ashley really have a great gym and I want my review to reflect that.

Great gym equipment Trainers like Jesse and Rita are very…read more Professional and excellent instructors Excellent gym classes for all levels From kick boxing to spin classes Great hours No question about equipment use All the staff will help you with them and show the proper form I am 72 years old and my trainers Jesse and Rita have help.1000% to loose over 60 pounds and been fun doing it Try it only thing you can lose is FAT AND MEET FANTASTIC STAFF AND MEMBERS TRY U WILL LIKE IT

So far so good! Open 7 days a week, it's not 24/7 but they have a lot of amenities. I have been…read moreaccessing them via my insurance plan and it's one of the best I've attended. Staff is awesome, very kind and informational. Plenty of clean towels, clean rooms and workout area. Pool, sauna, steam room, workout rooms, courts and group classes. I had a hard time finding them but their receptionist guided me via the phone. It's located in the middle of several business towers. I usually park in the garage for free. Give them a try!

From the owner: No one understands creating a remarkable member experience more than Midtown Health. Our detail…read moreorientation and experience in managing fitness centers for Fortune 100 and Fortune 500 companies have resulted in measurable, consistent results--from increases in new membership and member retention to improved employee health and well being.

They lie. They advertise that you can go to any of their locations, but I just tried to go to a…read moredifferent location and cannot get in. Total waste of my time spent joining. I will be cancelling my membership.

The contract signed to get a membership is a trap. This club is dirty, small, and they'll do…read moreanything to get your money. I provided a literal doctors note stating I couldn't work out and they told me they can't cancel my membership because "6 months isn't a good enough reason to cancel". The note had to state "indefinitely". I had to jump through hoops to get it canceled after a physical injury!!! Was penalized for getting injured. And then they were rude to me because I was trying to cancel! Sorry I got injured??? When I first signed up all they did was try to get me to pay more for more classes, personal training, etc. Initially they told me all classes were included to what I was paying and then all of a sudden I had to pay extra for the classes. On top of it, the machines are dirty and so is the facility and the place is pretty small. There's a layer of dust covering the stair masters/treadmills and cobwebs in the corners. I would literally never recommend anyone get a membership here. Spend the extra couple dollars a month and go to LifeTime or LAFitness.

Love this gym!! We have been coming for about 2 years and love it. Staff is always super sweet…read more It's a great place to come.

DISGUSTING on…read moreMonday they had been out of paper towels for 5 days. This is the second time they have been out of paper towels for multiple days in the past two months. I used toilet paper. The equipment is ripped up and takes months to fix.

Updated review for 2026:…read more Signed back up to save some money because I do like using their indoor track in the winter. The maintenance staff seems really small still and the building looks completely unkempt, outdated, and dirty. It smells, machines are old and feel scuzzy in the workout rooms. The spare rooms for stretching are fine but the workout schedules seem mostly geared for old people. Cancelling our membership because it feels like things just get worse here, unfortunately. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 2021 review: Disappointed post Covid quarantine. They are so understaffed abs there's no childcare help anymore. You must wear a mask to workout in the workout room and all the friendly staff I had formed relationships with are gone. I hope Buehler is able to recover and hire a bigger staff soon but until then I won't be returning.

I recently hosted my child's birthday party at the YMCA, and it was an absolute hit! The birthday…read moreparty room was spacious, providing a perfect setting for the celebration. The highlight was definitely the bouncy house, adding an extra element of fun for the kids. The basketball court, table tennis, cornhole, and treehouse offered a variety of activities, ensuring that every child had something exciting to engage in. The staff was attentive and ensured the safety of the kids while they enjoyed the facilities. There is also a separate play area for babies. There is something for everyone for various age groups. Another nice amenity for a party room is the separate eating area for parents to relax and socialize while the party was in full swing. It created a comfortable space for adults to unwind, chat, and enjoy the festivities from a distance. Overall, the YMCA provided an excellent venue for a kids' birthday party, combining a diverse range of activities with a welcoming atmosphere. Highly recommended!

Love this place! Always clean, trainers are always available to ask questions. I really enjoy he…read morevariety of classes.

I love this facility. i highly recommend, especially for their child care services. it is 10/10,…read morethe girls and Sabrina are amazing with my kids and my schedule, my kids love it here, they offer parents night out, the list goes on and on. i wouldn't go anywhere else because of their child care service. besides that facility is great, clean, and staff here is friendly. equipment I feel is up to date and multiple/variety of it as well.

Do not join this club until they repair, replace, refurbish the items that current members have…read morebeen asked to do without for seven months. #1 The Sauna rarely works. A new one is necessary. #2. The electronic clock in the pool is broken. #3. The air in the warm pool is inadequately vented, harsh on the throat and all metal items, such as #4. The water fountain, pitted and also, not functioning #5. Not enough hooks on the wall in the pool or the lockerrooms. #6. The lockerrooms were closed for 5 months-and they look just the same. In Buffalo Grove, there are steam rooms in the locker rooms, as well as towel service, shower amenities, and soap. The sauna and hot tub are kept in working order, as well. #7. The Aquatic teaching staff is top notch. #8. Commercial grade circuit training machines should be used in the weight room: I recommend Hammer Strength, Precor, or Life fitness Dedicated Hip Abduction machine Dedicated Hip Adduction Machine Dedicated Seated Leg Curl Dedicated Leg extension Machine At present there are combo machines that are wobbly, often used, so, a wait is required, and the machines are built for a person of small stature (under 5'5"). The pads are inadequate. The seats do not adjust. #9."There are not enough lifeguards," and the pool is often closed to families and children until 4 pm every day. Please pay your lifeguards more. Please train more lifeguards of all ages. Be prepared when School Age lifeguards leave for the school year. The ARC has money in the budget to keep these great facilities in working order, open, and running for their members. Why the delay? This facility has the potential to be so much better.

Do not allow your child (12 or under) to attend the volleyball open gym. The teenagers there bully…read morethe younger kids and refuse to let them play. The staff is completely unhelpful. I nearly had to call the police because they refused to intervene, despite the teenagers making comments like, 'Your mom raised you like a bit**,' and 'I'll beat your [F'N] ass.' The staff--including Nick, who I believe is in charge--did absolutely nothing and allowed the game to continue.

If this review was done around the last two months ago. I most likely would of given this place…read morefour stars. But at this time it's a no can do. I'm sorry but I do not agree as a paying customer should wait for a turn on a piece equipment that is being occupied by a none paying individual-s that are allowed free entry from the ages of 14-18 providing proof of school ID. IT'S IS A VERY THOUGHTFUL IDEA BUT LETS HAVE SOME GUIDANCE. PAY & WAITING IS NOT MY WORK OUT.

Not good at all. Now that the GOOD Manager is gone. They went through another manager ...she was…read morehorrible. Now another Manager (Josh??) - horrible! What's wrong? 1) it's dirty and smells like BO 2) hours are limited compared to other PF 3) showers are cold and the soap dispensers are always empty 4) equipment is broken for weeks at a time 5) HVAC sucks - too hot or too cold (smells bc they are too cheap to run the AC and dehumidify this the BO) 6) all this while employees stand around and chat with each other 7) no one polices the wiping down of the machines It's broken, the whole place. Too bad...