Don't trust the other reviews, trust mine. Those reviewers were fortunate.
This place doesn't deserve a rating above zero.
Go here if you enjoy having the experience of the most psychopathic customer service in town.
After much persuasion to even go to this arrogant and overpriced part of town, I went with a friend here to buy gifts for their family which almost didn't occur because of the lack of respect we were being given as human beings.
A certain employee felt an irrational urge to at the top of the employee's overly aggressive tone, insinuate that I was stealing the chocolate.
It couldn't have been more apparent we, particularly me, weren't at all welcome in this place. The customers including ourselves were confused for what reason this was, because my friend and I are all of what matters to every superficial person in this town; in our late 20's/early 30's, white European, are well-dressed, and have good manner.
By this point, all of the customers in the place were glaring at this employee as well as me, many of the customers wanting to express their disgust with the employee, however, they were petrified of receiving this abuse as well. I clearly hadn't done anything of the sort.
I'm from Italy, which added to this situation.
There wasn't adequate signage in one part of the place, and everything was written in German (which, even though I'm familiar with some of the language, isn't my first language).
I needed to every so often, pick up a product to read it, to ensure that I wasn't allergic to any of the ingredients.
Anywhere else in the world, this wouldn't be a problem.
I'd found myself apologising profusely to this employee, when I had no reason to, because I wasn't sure what more I could do or say to rectify myself from this public degradation, that I remain shaken up by.
I'd tried very hard to reiterate the above to the employee. It was useless. This employee didn't like me for reasons that no one could possibly rationalise, and had some major mental problems to sort out.
I'd taken that the employee wasn't having a good day into consideration, but this really was excessive.
There isn't any excuse that would redeem this behaviour, it was unforgivable.
Neither of us will be returning customers.
Don't risk your sanity. read more