Unfortunately I thought I found a good local spot since my first experience was great. My second experience- the lady was nice however within 7 days all of my $40 dipped/tip nails had fallen off. I called, they said to come in. I came in at 545, they close at 7. I waited for 45 minutes before they told me that I needed to come in the next day to get my nails fixed (free of charge.) ok fine... I come the next day (today) and wait ANOTHER 45 minutes while the guy employee yelled at me and told me I could get it redone from the same lady (why would I want that if she screwed it up the first time?) or else I'll have to pay full price. I told him no and I won't leave until it's resolved. I paid $38+$8 tip even though i did not really like my nails. The thing that made it irreparable was the nails falling off just a few days later. TO GET RID OF ME the girl handed me $35 and asked me to leave. I'll never be back here. They do NOT know how to handle complaints or any type of customer service. I do. NOT recommend this establishment to ANYONE! It isn't worth the risk and to have no one help to fix their crappy job. Also/ the guy who was just a nail cosmetologist yelled at me as if I was in the wrong. Effff this place. Don't ever!!! EVER come here. Horrible. read more

XO Nails & Spa - This is how their establishment is ran. The worker literally texted me this. - Nail Salons Near Me - Norwalk, California

This was my first time here and definitely my last. Very pretty place and spacious but horrible wait time and very pricey. Let's start with price, my 2 daughters got full sets and a polish change on their toes and my little one just a polish change on hands and toes and total was $105 not including my fill and pedicure which was $65. Now to the service, they sat me in the pedicure chair at 5:55 but didn't start my pedicure until 8pm by then the water was cold and my feet were so wrinkled and felt numb by the time they started they rushed because it was late and they wanted to leave. I got the ombré fill and the guy cut me 4 times while filing and drilling. I haven't had my nails for even a week and they are living and chipping, I paid the price for top quality nails and got crappy cheap nails. If you're looking to get nice nails for a good price this is not the place read more

XO Nails & Spa - Nail Salons Near Me - Norwalk, California

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I've been looking for a place near my area and was found this place and honestly it's the best. My first time coming here and my experience was great. Logan is your guy! He takes his time and does such a great job at what he does! I highly Recommend it. read more

XO Nails & Spa - Nail Salons Near Me - Norwalk, California

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Small dirty location, many flies. I was sat right away but after a few mins the person who started my nails switched with someone else which made me feel a little uncomfortable. I was getting my acrylic nails soaked off, and ending with a gel manicure. It was $25, and I tipped $5. Well anyway, my nails got done I left, now 5-6 hours later my nails look like this. Definitely not a fan, and will not be returning. read more

XO Nails & Spa - Chipped gel nail polish. - Nail Salons Near Me - Norwalk, California

My sister came to this nail salon before so I thought I should give them a try. I came on Sunday at 5 PM for a pedicure. There was 3 people working in the nail salon with 2 other client. I was told there will be a wait because there was no one available. I waited for 20 minutes before getting seated on a pedicure spa chair. It was very frustrating because another lady came in for brows and the lady that was suppose to do my pedi went to go help her first so I had to wait longer. I was literally there for an HOUR before someone was able to help me. I would understand if it was peak hours and the nail salon was busy. But I was literally the ONLY person waiting the entire time. l Pedicure l I asked for a white pedi and a guy was doing my toenails. I felt uncomfortable to begin with because I prefer a woman but the other 2 ladies didn't want to do it. I heard them speak in Vietnamese to each other. Don't work then if you're so LAZY. He used some cheap white polish that looks like it was from the 99 cent store. I didn't pay $20 for that type of quality polish! He also forgot to apply top coat and I didn't realize it until I got home. My toenails was stained and chipped in a few days. It got worst. I tried having small talks so it wouldn't be awkward, but felt so uncomfortable when he started telling me all this personal stuff like how he was looking for a girlfriend. He then proceeds to ask for my number which was inappropriate. I said no thanks, but he was being so pushy about it. It made me feel extremely uncomfortable the whole time. I just wanted to get up and leave. Definitely a bad nail experience. I'm not coming back here. They don't care if there's people waiting. It's also very unprofessional to ask your client for their number. I wouldn't recommend! read more

This was my first time there and it was great! I loved the fact that my nail tech took his time with my manicure to make sure he was doing it the way I liked it. I wasn't getting anything intricate today but he did a really good job! Really careful with my cuticles. The interior was so cute and from the looks of it their pedicure station is legit. I only got the manicure today but will be back to try out their pedicure. They have so many colors to choose from too! Will be back soon! read more

XO Nails & Spa - Gel manicure color 152 - Nail Salons Near Me - Norwalk, California

This place is Amazingly Beautiful! Hospitality is Fantastic! Loved my Pedicure...wish I had time for both. Thank you Teresa! Xoxo..Keolani read more

Started going to this place for about a 2 months now.. The staff is always so friendly and they always on point on their services. I get the Dip powder on my natural nails and I'm always getting compliments on my nails. Since I started going to XO Nails my nails are strong. read more

XO Nails & Spa - Nail Salons Near Me - Norwalk, California

I've given this place a try 3 times before I'm reviewing it. I docked two stars because of service and time. I will say, I noticed that there were some regulars here so it's not like their work isn't good. (To me it's average.) For the type of service and the amount of time I've spent here all times it's not worth the price. A standard pedicure doesn't include a scrub or massage or anything and thats 20 bucks. That's fine I suppose. The next one up is 27. Their standard manicure is 12. There's no combo special. In terms of service, I've been greeted and sat down right away every time I've come. All time however, I've sat with my feet pruning in the water until the water's gotten so cold they've had to drain and refill it. One time, the waters overflown and spilled on to the floor because they get distracted. I'm a firm believer that it you're understaffed and or busy you tell people that you're not current accepting clients for the day, otherwise you're wasting everyone's time. One day, I was totally forgotten about, 3 people came in after me and we're done before. I spoke up as well, but was getting lost in the chaos. Was offered a drink close to my service being done. Anyway, one day in particular I came in at 4pm and left at 6:40pm with just a standard mani/pedi. They don't have a large opi collection either so just a heads up. I suggest if you're in a hurry or expect to be treated with full attention this isn't the place. However they don't do a bad job. I just think they need to be more attentive: read more

I made an appointment two days in advance, arrived early for my appointment the day of and they told me it would be a two hour wait. I didn't wait and I will never be back. read more

This salon is great! I had a pedicure xo and the service was amazing. Very clean and sanitary also! I will be returning. I have gotten a gel mani twice now and the nail techs really do great work! The price is great and my nails have lasted about 3 weeks without breaking or chipping off. read more

I wanted to like this place because it's right around the corner. It is very clean, nice set up and all the workers seen very nice! The first time I went it was a long wait, but we waited it out I finally asked for what I wanted and was floored by the tag on of prices. 5 extra for matte, then another 4 bucks extra for chrome and I only wanted two nails. I ended up not getting matte, but got the chrome. This was already on top of there higher than average prices. Once I was done gel pedi and gel mani my bill was a total of $65.23. This did not include tip. I wanted to try them again and this time I just needed a gel color change and a pedi. The gek color change total would have been $21 (17 for change and 5 to remove). read more

It was alright. Decided to go here since my usual place was busy... but overall Great customer service. Place was clean & neat, they need high AC for hot days. They'll offer you water or other drinks which is very nice!! Prices are pretty decent but will escalate real quick. Paid $44 for a full set, matte coat and a v-shape on 1 nail each hand. That design wasn't lined up well & still needed about 1-2 coats. Good for a one time thing but I won't be returning:) read more

XO Nails & Spa - This is how they were. Matte top coat was on my skin and had to remove it myself - Nail Salons Near Me - Norwalk, California

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I went in @130pm today for a gel Mani & pedi, place is clean/neat, with a large variety of colors to choose from which I loved!!! BUT there was a 20 min wait time although they were only servicing 2 customers ahead of me was all done by 330 only one more customer came after me and I couldn't believe it was taking so long to get a gel mani and pedi done... there were bubbles left on my finger nails which I noticed when the tech was working on my nails but I didn't want to prolong my stay there so I left it alone. Total cost of a "Gel Mani & Pedi" with no art or anything else was $52!!!!! The receptionist was kind enough to give me 15% off for a yelp review; so here it is! Will not be returning, a bit too high for the end result. read more

This place had horrible customer service I walked in at 6pm and a lady told me 15 min wait. At 640 she said there too busy and can't take me. After they just saw me waiting there. It was my first and last time going. read more

First time here definitely coming back. The place is really clean the staff is really nice. Im so glad i found a place near home where i can go and get my nails done exactly like i want them. Logan took the time and did a perfect shape on my nails which im really picky about also the glitter on my nails looks amazing the picture doesn't make justice of how good my nails look. 100% recommended read more

XO Nails & Spa - Thank you Logan - Nail Salons Near Me - Norwalk, California

Service can be iffy I've gone a few times. Logan has done a great job but they are super pricey. The manager is quite rude and on the phone while trying to get services kills the mood. I want to relax not over hear your conversation. I just wouldn't go back due to price and the atmosphere. The receptionist is sweet, I feel she tries to make everyone comfortable. Maybe if in a bind they can be an option but not my go to read more

XO Nail Salon I came in with my friends on a Wednesday and we were instantly greeted warmly by the receptionist. She was beyond helpful when we had questions about the prices for the services that we wanted to get done. Though the menu+prices were right there on the wall, she broke down each services and was extremely accommodating and so far the experience was going great. My nail tech was Danh and he was very nice. I got a full set of acrylics and had a reference picture of the design that I wanted and he was able to do it! Danh was very gentle and keen on attempting to perfect each nail to the best of his ability. The final result was way better than I had imagined and I love it so much! I couldn't stop looking at my nails afterwards and it's just so beautiful. Danh did such an amazing job and I can definitely see myself coming back in the future! The entire staff was equally as pleasant and overall the salon had a very welcoming aspect to it. Thank you guys at XO Nail Salon! read more

XO Nails & Spa - In love! Picture doesn't do it justice - Nail Salons Near Me - Norwalk, California

Will definitely be coming back! Staff was very welcoming and did a great job on my nails! I have now found my new nail place close to home no more driving to OC to get my nails done! read more

I've been coming here for about a month and a half, Love going here for my manicures and pedicures! The staff is friendly and accommodating! The atmosphere is calm and inviting. Dan is my guy for Dip powder Nails, Amazing! and great quality work, my nails look great for easy 3 weeks. And hands down best pedicures ever! They take their time, use great products and massage feels great. Very clean place, and neverhave to wait over 2 min for service. read more

I started going there a few months ago i loved Logan he was great. Today i go in looking for him the lady was very rude. I asked for Logan she said theres no logan. Instead of her offering to help me she sent me away. I dont know if they changed owners or what all new people n very rude! read more

Wanted to check this place out because all the pictures are pretty fancy designs so I figured they could do what I wanted. Place was pretty clean and cute. There was only one other customer at the time so they helped me right away. I showed them a picture of a colored french tip with one ombre nail and the girl told me sure and sat me down with someone else. That person then suggested I do a dip nail because it's better for you and the new thing so I picked my color and said sure. Once I showed her the picture she was like no I can't do that, it won't look good with that color. Kinda bummed me out but she offered to do ombre on all the nails. Honestly I should have said that I really wanted my look but I let her do it. Maybe it was because I agreed to the dip nails that she couldn't do the look, but then she should have said something instead of pushing me to do it. The nails weren't what I really wanted but they were cute and colorful so I wasn't too bummed. Only other thing that got me was went I went to pay they taxed me. I have never been taxed to get a manicure. It was an extra 5 dollars. And none of the employees could give me a reason why, and some of them swore they had no idea. Honestly don't think I'll give this place another chance. read more

XO Nails & Spa - The picture I showed her - Nail Salons Near Me - Norwalk, California

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They are so sweet and friendly! Their nail techs are very attentive and pay close attention to detail, love that! Also very clean and calming space. Definitely will be back!! read more

They every clean and excellent service when you walk in. They also have good vibes and they are Very friendly and nice read more

XO Nails & Spa - Short almond - Nail Salons Near Me - Norwalk, California

Awesome services, friendly staff and a variety of nail styles and designs. This place is very clean and very modern chic. The prices are reasonable as well. I am very happy I found a new nail salon. Teresa is fantastic and very helpful. read more

Best nail salon by far! They are all very sweet and kind to everyone that walks in their door. I was so relaxed and felt so comfortable!

Logan is the man! He takes good care of you and is really good in what he is doing. The place is really clean, reasonably priced, and has a lot of powder, gel colors to choose from. read more

Just left this place and Iam sorry to report that if your not ready to open and don't have qualified personal then don't open, as a business owner I would feel like I am taking peoples money. I did not pay because I did not allow them to finish. read more

My new favorite place!! They were the best nails I've ever had! Can't believe I've never came here before. I love what they did and the place is so nice clean very well organized. They had an amazing selection of gel colors and I can't wait to go back! read more

Great service!! I got pedicures done here a exactly a month ago with my friend and my toes still look fantastic like they just got done yesterday. The price was $55 I got Gel w the most popular pedicure service. Definitely coming back here. read more

Excellent service! Everyone was nice and friendly. They even gave me a complimentary drink to enjoy while I got my nails done. The environment was so cute and relaxing. read more

Absolutely love this place Teresa and staff is very very nice I don't mind waiting they offer you drinks very clean I have been 5times this is my new nail shop. Teresa I love your customer service thank you because of you they have a long time customer... read more

I went here for the first time and honestly I loved it !!! My nails were so bad because the place I got them done before screwed my nails over. The guy who did my nails at XO did an amazing job fixing them. Amazing staff amazing place!! Would def. come again. read more

ombre is very nice. love to work more . next time will do ombre 3 colors. . just 40 minutes for per acrylic or dip powder read more

XO Nails & Spa - ombre - Nail Salons Near Me - Norwalk, California

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I stoped by to get my broken nail fixed... a day later, same nail broke off by simply doing my daughters hair.

Came in expecting to come out with great/satisfied nails....... but I was wrong. My nails had bumps on them, the gel ending up coming off within a few days. The man that did my nails didn't even paint my nails correctly. He did them super fast seemed like he skipped so many steps... won't be coming back. read more

New and nice place, ladies beware this nail place charges taxes and card use other places charge 1 dollar for using your card. O and no manIcure with powder dip read more

Well yesterday i needed a fill when i got there was 3 other customer's also waiting. It took someone about 5min to actually notice i was standing there when asked have you been helped i replied no he asked me what I needed he looked at his watch scream across the room asking the other woman if they had time to do fill they all must of said no in their language then he turn to me and said its 615 and we close at 7 we cant do your nails. Seriously ok u only been in busy like 2to3 months you keep treating customers this way you wont have a busys. I will never return and i sent dozens of people there i will let them no not to go back there!!! read more

My boyfriend and I went in for the Deluxe pedi and mani. We started at the same time, but my boyfriend's technician skipped a couple of steps and finished way ahead of mine. During his manicure, a different technician took over Afterwards when I looked at his hands I was appalled at the poor manicure he received. She had skipped several steps and his nails were ragged and uneven. His massage had consisted of several poundings on his arms. Since my technician was behind, everything became hurried and the massage was rushed and uncomfortable. He left a $10 tip but we were both disappointed in the service we received. I would never recommend them and I certainly would never go back there myself. read more

First time trying dip powder and Tiffany did a great job. I am very happy with my nails. I will definitely be coming back. Everyone is friendly. I like how the location is updated, cute and clean. read more