Services - XO Hair Lab
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Everyone is so nice! I found the salon on IG and I found Lauren through their IG page! I have curly hair and I've never trusted anyone with my hair before. I told her what I wanted and my ideas and after she walked me through everything she worked her magic and I am now so obsessed with what she did! I have gotten so many compliments on my hair thanks to her! I will definitely be coming back! Not to mention how nice and friendly she was! She made me feel so comfortable! 10/10
I love this hair salon!!! I was coming to this location when it was named another salon then it reopened as XO hair lab. When I first came here I immediately loved the vibe. The colors, decor and ceiling were all so clean and pretty. When they took me to the back to wash my hair it was nice looking up at the flowers hanging down and it wasn't just a plain colored ceiling. I thought that was a beautiful touch. The stylist are all friendly and very good. When I sat down my stylist asked me what I was looking for and explained the cut to her and even showed her pictures. She was able to execute it and gave me the exact cut that I was looking for. I was very happy and immediately made my next appointment upon checking out. If you're looking for a new hair salon be sure to check them out!!
When my previous stylist for the last five years announced that she would be moving out of the area I was feeling a little lost. I didn't really have an attachment to the salon she was working out of so I not only needed to find a new stylist, but also a new salon. Via Instagram I watched XO Hair Lab open their new studio in Chesapeake and just the design alone seemed like my kind of vibe. Then they posted some of their stylist's work and it truly captured my attention. But did I really want to drive to Chesapeake as an Oceanfront girl.... nah. I kept up with the search, but also kept following Xo and some of their stylists, including Erin W. As the weeks went by my hair was getting longer and her colorful creations were giving me major hair FOMO. Going for a "creative" color was always something I had wanted to do, but I was afraid of the price and commitment. Finally, one of her pictures popped up on a day I was feeling bold and I just went for it and made the appointment. Y'all- I am so glad I came to Xo. First, this salon is over the top GORGEOUS! Unlike any place hair salon or other that I have seen in Hampton Roads. Stunning details from top to bottom. It just screams "creativity flows through here." They have a hallway with rooms for waxing, massages, and other spa experiences. There is a retail area with skin and hair products. Then the other half of the space is where the hair magic happens. I was immediately greeted when I entered and offered a cup of coffee, tea, or water while I filled out a questionnaire. Then Erin came over and took me back to her station where we talked about what we were doing. I had initially messaged her an idea on Instagram based on two looks that she has done previously. My idea did not involve all over color, just underneath. When I sat down I let my wildest hair dreams took over and I decided that I was ready and willing to take the plunge for full-on-purple hair! She showed me a few colors to get a sense of what I was feeling and we both seemed to have the same feelings. From there I just trusted her instincts and let her do her magic. There is some crazy, galaxy, unicorn, magic on my hair now and I absolutely adore it. Those pictures they post on their social medias aren't edited, they are truly #nofilterneeded. I gave Erin a vague description of what I wanted for cut and color and she made it look so much better than I expected. I am just thrilled with the result. I keep going back to the color- but the cut is also fantastic too! She really listened and delivered. Also, she was really transparent with the pricing throughout the whole process which I appreciated. Having fun hair is a bit of an investment, but it wasn't as bad as I feared it would be. I think all the prices are pretty competitive for the Hampton Roads area, and they do have different "level" stylists that come with different pricing. I also just really enjoyed Erin. She made the time fly by. She was very patient with my questions and gave me great tips for maintaining creative hair for the first time. She let me know what to expect as far as fading, which was also very appreciated. Everyone in the salon was also incredibly warm and friendly, not that stuffy high-end vibe where you would think that kindness costs money. You don't just feel pampered here, you feel welcomed. All the stars and purple heart emojis for Erin and Xo for taking me out of my comfort zone and giving me an absolutely "wow" worthy first creative color service and cut.
Such an amazing experience! I went in for the curly cut and my stylist did such an amazing job! For my curly/ wavy hair girl definitely go see Lauren Owen. She's amazing a miracle worker!! I haven't felt so pretty in my own hair in a hot minute.
I didn't plan on leaving a review until my friend informed me that my photos were being shared on a private Facebook group without my permission, and Ash, the owner and service provider I saw, was complaining about me in a group for local mothers. Being new to the area, I was not aware of the reputation the salon had and wish I had looked at the Google reviews before booking my appointment. It's not a good sign when an owner fights with community members and argues with reviewers. I initially tried to book a partial highlight with Ash. The receptionist told me that what I was asking for was a different service called "baby lights" which didn't sound like what I was asking for and was quoted $500 for "partial baby lights and a cut". I told the salon representative that this was a bit higher cost than what I was anticipating and was told that "if you can't afford it then you can go to a level 1 stylist." Not a good start. I ended up booking a consultation with the owner, Ash. During the consult, Ash spoke over me, and I left feeling concerned that we weren't on the same page although I brought in pictures of what I wanted and had gotten in the past from my previous stylist . I stressed during the consult that I wanted fine partial highlights just around the front and 3-4 foils on the back to mask my grays when I pull my hair back, and I wanted to maintain my natural color as much as possible for low maintenance. I basically asked to have what my previous stylist did before I moved to Va Beach and had for nearly a decade. I have seen two junior stylists in Va Beach, and while both girls were super sweet, I really wanted natural, minimal highlights. I asked for an approximate cost, and Ash told me she could give me an exact price. When I saw the price breakdown, I asked to not have the additional conditioning treatment added since this was something I already owned and did for myself weekly. During the actual appointment it was a very negative experience. Ash complained about many stylists who had quit her salon, colleagues in the local industry, all the way down to her children's school faculty. I could see during the appointment that Ash was coloring my entire head with highlights and taking big chunks around the front, which is not what baby lights are or what was described to me as the technique associated with baby highlights. When I could see the final product, my heart dropped. My hair was completely blonde. I voiced my concerns, but I felt dismissed and again not heard. I was not only charged for the conditioning treatment I had requested not to have but was also charged for an additional "density" charge because she had opted to highlight my entire head instead of honoring what I had asked for. I ended up paying over $400, which was well over what I was quoted. After coming home and crying, I ended up calling a few days later to see if the color could be fixed since it was neither subtle highlights or anywhere close to the pictures I showed her. I was told I could come in for a consultation, and when I did, it was clear there was a lot of tension. At the salon, I was told I could come in for a "root shadow" which would cost $100 more. Ash sent one of her assistants to handle the situation and refused to talk to me directly. I offered to wait until she was available. Once this happened , Ash came over and accused me of trying to get services for free and said she did great work. I tried to assure Ash that I understood she was very talented, but the service was not what I had asked for. She said "Have a nice day" and pointed to the door. The whole experience has felt very belittling from the booking to the check in process which involves documenting your medical history and current medications. I wish any small business success, but hope that Ash recognizes that clients and customer services are important to maintaining a successful business.
I had a lovely time today at XO Hair Lab! I'd gone in today for toning/color glaze with Carmela and ended up writing a bang trim as well. Carmela was so lovely and friendly, and she was very easy to talk to about my hair goals. She is the best, and I came out of the salon feeling like I found my new favorite hair stylist and a new friend :) she deserves all the praise!!!!
I LOVE this salon. For many years I dyed my own hair. I damaged it greatly, on top of store bought shampoo and conditioner leaving a deep film of nasty. I went in after almost a year since my last haircut expecting to need to lose a ton of inches. Julianne was amazing and managed to bring my hair back to life without chopping off a bunch of hair.
First of all, I want to comment on how incredibly beautiful the salon is!! The ambiance is really inviting and everyone I encountered was very friendly. I booked a haircut/blow dry with the owner, Ash. She was extremely knowledgeable and kind. She was very easy to talk to, so I really enjoyed exchanging stories with her and hearing her story.. very impressive seeing young women doing what they love. She recommended a shampoo and conditioner for me, which I am now in love with. Very pleasant experience... and the cherry on top.. I LOVE my cut. The parking lot is huge so no need to worry about parking! Also there's a YNot next door so you can grab a slice when you're done if you feel inclined. Update as of 3/26/2020: I now visit the salon to get my lashes filled and brows waxed by the esthetician named Amie. She is so sweet and fun to be around. My full set of lashes was $100, my fills are $60 for anyone wondering. Brow waxing is $15.
Decided to try this salon out based off of just their instagram and I am so glad I tried them! Absolutely fell in love with the salon itself. It is extremely cute and well... totally instapic worthy! Bonus: They have a "processing room" where you can sit and relax, have a snack/tea/coffee, while you wait for your hair to... uh "process" I guess? I went on a Tuesday expecting to not be booked until later in the week or the next week because they seem so busy, but they were able to book me for the next day! I didn't have any particular stylist in mind but based of their instagram all their stylists seemed very talented. Anyways they booked me with Mandi and wow... she's amazing! She definitely knows her stuff. She was very informative and explained everything she was going to do before she did it and sometimes during. She also gave me options too on which technique/method I preferred when it came to coloring my hair. She not only listened to what I wanted.... she did it and made it even better! I can't speak anymore highly of her. She's sweet and talented, a great combo! A little over two weeks later I came back to get my hair done for a wedding I was a bridesmaid in and she killed it then too! I've gotten so many compliments on my hair since I got it done, whether I curl it or just wear it naturally straight! I have to be honest and say the cost was a bit appalling when I got the grand total at the end (it's the most I've ever spent on my hair) but hey you pay for what you get and the results were well worth the money. Also they are very proud of their work and like to basically have mini shoots with you after to capture your new awesome hair. You kind of get to feel like a model for a couple of minutes, lol.
I can, in full confidence, say that there is no better salon in Norfolk/VA beach/Chesapeake area! Customer service- 10/10! Not only is the customer service outstanding, but so personable! You're not just an appointment or a cash cow to rush out the door. You're treated like a QUEEN/KING! The receptionist also gives you a form to fill out; asking things like the history of your hair care, what you like and don't like about your hair, what you would like to learn more about! No salon/stylist has ever cared enough to ask these kinds of questions before! Plus, they know how to make a great cup of coffee! Atmosphere-10/10! Zen, fun, and chic are the best ways to describe the salon. The floating flower beds are an ingenious design detail. I want one! My stylist- 10/10! Courteney Collins is a gift straight from the Big Man upstairs! She is so welcoming and easy to talk to. I felt like I was catching up with a friend. Not to mention, she's a phenomenal colorist and stylist. I learned so much from her; how to maintain my color properly, how to achieve the styles I want, and what products would or wouldn't benefit my specific hair type. I've never been so excited and more in love with my hair than I am now, now that I've been to XO. 100% you NEED to book an appointment with them!
4 years ago
The vibe in this salon is fantastic as well as the staff. I love my visits with Catherine Gibbs. Cathrine G is a level 3 stylist that has an eye for color and knows how to cut and style hair. She is someone I fully trust with my hair and love sitting in her chair. They have a pay scale set up by level stylists and I paid $120 for fun color and a cut. From the first visit to now I have fully trusted her and love how my hair grows out. I get so many compliments on my hair and it is the first time in a long time I feel like my hair looks great all the way to the next appointment. read more
1 year ago
Wow okay I've been blown away by the service I received from Catherine The vibe when you first come in is welcoming and the setting is stylish with lots of flowers and cool "walk around" energy. The staff was kind and offered me snacks and beverages right off the bat. From the moment I consulted with Catherine she asked all the right questions about my hair history and understood the assignment 100%. I'm a new mom and my hair hasn't been highlighted in so long that I wasn't feeling like myself. Not to mention I have thick 3c Curly hair that has older highlights but she handled my hair with care, thoughtfulness and full attention to detail. She was also funny, full of personality and welcoming as a person I felt such a lifelong stylist-customer relationship form almost immediately. My hair is exactly how I wanted it: bright, healthy and vibrant curls. She did her thing and I couldn't be happier. read more
2 years ago
Everyone is so nice! I found the salon on IG and I found Lauren through their IG page! I have curly hair and I've never trusted anyone with my hair before. I told her what I wanted and my ideas and after she walked me through everything she worked her magic and I am now so obsessed with what she did! I have gotten so many compliments on my hair thanks to her! I will definitely be coming back! Not to mention how nice and friendly she was! She made me feel so comfortable! 10/10 read more
7 years ago
I love this hair salon!!! I was coming to this location when it was named another salon then it reopened as XO hair lab. When I first came here I immediately loved the vibe. The colors, decor and ceiling were all so clean and pretty. When they took me to the back to wash my hair it was nice looking up at the flowers hanging down and it wasn't just a plain colored ceiling. I thought that was a beautiful touch. The stylist are all friendly and very good. When I sat down my stylist asked me what I was looking for and explained the cut to her and even showed her pictures. She was able to execute it and gave me the exact cut that I was looking for. I was very happy and immediately made my next appointment upon checking out. If you're looking for a new hair salon be sure to check them out!! read more
When my previous stylist for the last five years announced that she would be moving out of the area I was feeling a little lost. I didn't really have an attachment to the salon she was working out of so I not only needed to find a new stylist, but also a new salon. Via Instagram I watched XO Hair Lab open their new studio in Chesapeake and just the design alone seemed like my kind of vibe. Then they posted some of their stylist's work and it truly captured my attention. But did I really want to drive to Chesapeake as an Oceanfront girl.... nah. I kept up with the search, but also kept following Xo and some of their stylists, including Erin W. As the weeks went by my hair was getting longer and her colorful creations were giving me major hair FOMO. Going for a "creative" color was always something I had wanted to do, but I was afraid of the price and commitment. Finally, one of her pictures popped up on a day I was feeling bold and I just went for it and made the appointment. Y'all- I am so glad I came to Xo. First, this salon is over the top GORGEOUS! Unlike any place hair salon or other that I have seen in Hampton Roads. Stunning details from top to bottom. It just screams "creativity flows through here." They have a hallway with rooms for waxing, massages, and other spa experiences. There is a retail area with skin and hair products. Then the other half of the space is where the hair magic happens. I was immediately greeted when I entered and offered a cup of coffee, tea, or water while I filled out a questionnaire. Then Erin came over and took me back to her station where we talked about what we were doing. I had initially messaged her an idea on Instagram based on two looks that she has done previously. My idea did not involve all over color, just underneath. When I sat down I let my wildest hair dreams took over and I decided that I was ready and willing to take the plunge for full-on-purple hair! She showed me a few colors to get a sense of what I was feeling and we both seemed to have the same feelings. From there I just trusted her instincts and let her do her magic. There is some crazy, galaxy, unicorn, magic on my hair now and I absolutely adore it. Those pictures they post on their social medias aren't edited, they are truly #nofilterneeded. I gave Erin a vague description of what I wanted for cut and color and she made it look so much better than I expected. I am just thrilled with the result. I keep going back to the color- but the cut is also fantastic too! She really listened and delivered. Also, she was really transparent with the pricing throughout the whole process which I appreciated. Having fun hair is a bit of an investment, but it wasn't as bad as I feared it would be. I think all the prices are pretty competitive for the Hampton Roads area, and they do have different "level" stylists that come with different pricing. I also just really enjoyed Erin. She made the time fly by. She was very patient with my questions and gave me great tips for maintaining creative hair for the first time. She let me know what to expect as far as fading, which was also very appreciated. Everyone in the salon was also incredibly warm and friendly, not that stuffy high-end vibe where you would think that kindness costs money. You don't just feel pampered here, you feel welcomed. All the stars and purple heart emojis for Erin and Xo for taking me out of my comfort zone and giving me an absolutely "wow" worthy first creative color service and cut. read more
2 years ago
3 years ago
Such an amazing experience! I went in for the curly cut and my stylist did such an amazing job! For my curly/ wavy hair girl definitely go see Lauren Owen. She's amazing a miracle worker!! I haven't felt so pretty in my own hair in a hot minute. read more
3 years ago
Catherine continues to SLAY my hair! Staff is always super friendly and the salon decor is a work of art! read more
4 years ago
4 years ago
I didn't plan on leaving a review until my friend informed me that my photos were being shared on a private Facebook group without my permission, and Ash, the owner and service provider I saw, was complaining about me in a group for local mothers. Being new to the area, I was not aware of the reputation the salon had and wish I had looked at the Google reviews before booking my appointment. It's not a good sign when an owner fights with community members and argues with reviewers. I initially tried to book a partial highlight with Ash. The receptionist told me that what I was asking for was a different service called "baby lights" which didn't sound like what I was asking for and was quoted $500 for "partial baby lights and a cut". I told the salon representative that this was a bit higher cost than what I was anticipating and was told that "if you can't afford it then you can go to a level 1 stylist." Not a good start. I ended up booking a consultation with the owner, Ash. During the consult, Ash spoke over me, and I left feeling concerned that we weren't on the same page although I brought in pictures of what I wanted and had gotten in the past from my previous stylist . I stressed during the consult that I wanted fine partial highlights just around the front and 3-4 foils on the back to mask my grays when I pull my hair back, and I wanted to maintain my natural color as much as possible for low maintenance. I basically asked to have what my previous stylist did before I moved to Va Beach and had for nearly a decade. I have seen two junior stylists in Va Beach, and while both girls were super sweet, I really wanted natural, minimal highlights. I asked for an approximate cost, and Ash told me she could give me an exact price. When I saw the price breakdown, I asked to not have the additional conditioning treatment added since this was something I already owned and did for myself weekly. During the actual appointment it was a very negative experience. Ash complained about many stylists who had quit her salon, colleagues in the local industry, all the way down to her children's school faculty. I could see during the appointment that Ash was coloring my entire head with highlights and taking big chunks around the front, which is not what baby lights are or what was described to me as the technique associated with baby highlights. When I could see the final product, my heart dropped. My hair was completely blonde. I voiced my concerns, but I felt dismissed and again not heard. I was not only charged for the conditioning treatment I had requested not to have but was also charged for an additional "density" charge because she had opted to highlight my entire head instead of honoring what I had asked for. I ended up paying over $400, which was well over what I was quoted. After coming home and crying, I ended up calling a few days later to see if the color could be fixed since it was neither subtle highlights or anywhere close to the pictures I showed her. I was told I could come in for a consultation, and when I did, it was clear there was a lot of tension. At the salon, I was told I could come in for a "root shadow" which would cost $100 more. Ash sent one of her assistants to handle the situation and refused to talk to me directly. I offered to wait until she was available. Once this happened , Ash came over and accused me of trying to get services for free and said she did great work. I tried to assure Ash that I understood she was very talented, but the service was not what I had asked for. She said "Have a nice day" and pointed to the door. The whole experience has felt very belittling from the booking to the check in process which involves documenting your medical history and current medications. I wish any small business success, but hope that Ash recognizes that clients and customer services are important to maintaining a successful business. read more
3 years ago
I had a lovely time today at XO Hair Lab! I'd gone in today for toning/color glaze with Carmela and ended up writing a bang trim as well. Carmela was so lovely and friendly, and she was very easy to talk to about my hair goals. She is the best, and I came out of the salon feeling like I found my new favorite hair stylist and a new friend :) she deserves all the praise!!!! read more
6 years ago
I LOVE this salon. For many years I dyed my own hair. I damaged it greatly, on top of store bought shampoo and conditioner leaving a deep film of nasty. I went in after almost a year since my last haircut expecting to need to lose a ton of inches. Julianne was amazing and managed to bring my hair back to life without chopping off a bunch of hair. read more
7 years ago
First of all, I want to comment on how incredibly beautiful the salon is!! The ambiance is really inviting and everyone I encountered was very friendly. I booked a haircut/blow dry with the owner, Ash. She was extremely knowledgeable and kind. She was very easy to talk to, so I really enjoyed exchanging stories with her and hearing her story.. very impressive seeing young women doing what they love. She recommended a shampoo and conditioner for me, which I am now in love with. Very pleasant experience... and the cherry on top.. I LOVE my cut. The parking lot is huge so no need to worry about parking! Also there's a YNot next door so you can grab a slice when you're done if you feel inclined. Update as of 3/26/2020: I now visit the salon to get my lashes filled and brows waxed by the esthetician named Amie. She is so sweet and fun to be around. My full set of lashes was $100, my fills are $60 for anyone wondering. Brow waxing is $15. read more
7 years ago
Decided to try this salon out based off of just their instagram and I am so glad I tried them! Absolutely fell in love with the salon itself. It is extremely cute and well... totally instapic worthy! Bonus: They have a "processing room" where you can sit and relax, have a snack/tea/coffee, while you wait for your hair to... uh "process" I guess? I went on a Tuesday expecting to not be booked until later in the week or the next week because they seem so busy, but they were able to book me for the next day! I didn't have any particular stylist in mind but based of their instagram all their stylists seemed very talented. Anyways they booked me with Mandi and wow... she's amazing! She definitely knows her stuff. She was very informative and explained everything she was going to do before she did it and sometimes during. She also gave me options too on which technique/method I preferred when it came to coloring my hair. She not only listened to what I wanted.... she did it and made it even better! I can't speak anymore highly of her. She's sweet and talented, a great combo! A little over two weeks later I came back to get my hair done for a wedding I was a bridesmaid in and she killed it then too! I've gotten so many compliments on my hair since I got it done, whether I curl it or just wear it naturally straight! I have to be honest and say the cost was a bit appalling when I got the grand total at the end (it's the most I've ever spent on my hair) but hey you pay for what you get and the results were well worth the money. Also they are very proud of their work and like to basically have mini shoots with you after to capture your new awesome hair. You kind of get to feel like a model for a couple of minutes, lol. read more
3 years ago
First time! Took my grand daughter for a rush appointment, before assigning a stylist, she asked pertinent questions about the cut we wanted. Krista did a good job, took her time even though it's closing time. Thanks Krista! 100% recommend this place! read more
7 years ago
I can, in full confidence, say that there is no better salon in Norfolk/VA beach/Chesapeake area! Customer service- 10/10! Not only is the customer service outstanding, but so personable! You're not just an appointment or a cash cow to rush out the door. You're treated like a QUEEN/KING! The receptionist also gives you a form to fill out; asking things like the history of your hair care, what you like and don't like about your hair, what you would like to learn more about! No salon/stylist has ever cared enough to ask these kinds of questions before! Plus, they know how to make a great cup of coffee! Atmosphere-10/10! Zen, fun, and chic are the best ways to describe the salon. The floating flower beds are an ingenious design detail. I want one! My stylist- 10/10! Courteney Collins is a gift straight from the Big Man upstairs! She is so welcoming and easy to talk to. I felt like I was catching up with a friend. Not to mention, she's a phenomenal colorist and stylist. I learned so much from her; how to maintain my color properly, how to achieve the styles I want, and what products would or wouldn't benefit my specific hair type. I've never been so excited and more in love with my hair than I am now, now that I've been to XO. 100% you NEED to book an appointment with them! read more
3 years ago
Nicole J did an amazing job on my hair! I wanted some layers especially framing my face, but still keep my length. She really hit the nail on the head. I will be going to her every time! The salon is also very beautiful with so many flower chandeliers. read more
7 years ago
l LOVE this place. Never thought I'd jump ship from my old salon but Jodi made me a believer. Walking in, the atmosphere is beautiful and upscale. The only downside is they don't offer wine like my last salon. (I'm your typical Taurus, so these things matter to me haha) Anyway, I went to get my *VERY FIRST PIXIE* and Jodi was both personable and knowledgeable. She will go OUT OF HER WAY to make sure you're satisfied with your services. I was very nervous, but trusted her and I'm so SO glad I did because she didn't let me down. I'm in love with my pixie and I will NEVER go back to long hair again. (That's saying A LOT from me!) I will be a regular customer of hers for a very long time. Can't say enough good things about her. The rest of the staff are all great too. Everyone had such a pleasant, genuine, great attitude. Especially the receptionist, can't recall her name but you'll know her when you see her...she has muticolored dark short hair, pretty petite little thing) Absolutely and wholeheartedly recommend this salon for an experience like no other. If I could give this place 10 STARS I would. read more
6 years ago
I was getting tired of my current hairstylist so I've been on a hunt for a new one. I've heard rave reviews on XO Hair Lab and decided to give them a try. I called not really expecting to get in when I wanted but they had an opening the exact time and day I needed. I walked in and I gasped. It's absolutely gorgeous inside! Behind the front desk is a beautiful wall of greenery. Hanging from the ceilings are beautiful flowers (fake of course). Beautiful lighting. To the right, you'll see merchandise available for purchase. I came in on a Saturday afternoon at about 15 min early. I had to fill out new client info and a Covid release form. Ashley came for me at about 12:10 and immediately I was impressed with her kindness, patience, and knowledge of everything. I told her what I wanted (cut, color, and style) and asked for a ballpark figure of what it will cost. I showed her pictures, she went to the front and came back with a broken-down estimate of what it would cost. She started with my cut. Next, she colored it with foils. Behind the front desk, there's a door; you open it and you'll be shown to their relax/waiting room where it's calming, dark, and full of complimentary drinks available for you while you wait. There's tea, coffee, and cold beverages. I stayed here during the color treatment. When she came back for me I was shown to the wash section. The chairs were super comfy. My view was so beautiful with the flowers in the air. Afterward, she cut and styled my hair the exact way the picture showed. She also took the time to show me how to style it myself. Ashley was wonderful. The service was perfect. Decor and ambiance were wonderful. I am totally impressed with everything here at XO Hair Lab. I know you will too! read more
6 years ago
2 years ago
5 years ago
Best experience here! The decor is so pretty and everyone is so friendly! Catherine did my hair and it turned out exactly how I wanted it! She was so nice and told me everything she was doing to my hair. Loved her and will definitely be coming back! read more
5 years ago
This was my second time coming here just like before I walked out smiling ear to ear . The stylist I got just so happened to be the owner and she did AMAZING . She walked me through how she was styling my hair the whole time and answered all the questions I had about hair and products . I asked her for layers and curtain bangs , showed her a picture and I got exactly what I asked for . She trimmed my hair just a bit and the blowout lasted all day ! read more
3 years ago
6 years ago
Rebecca did a great job on my daughters hair! The salon is very clean and everyone was friendly. Very professional! Highly recommend Rebecca! read more
6 years ago
Beth is a curly hair genius! I've never had a stylist take so much time to cut my curls precisely and teach me to style my hair to perfection. The salon as a whole is very detailed oriented. They take their time to learn about you and your wants/needs. I came here looking for a stylist who didn't rush through my appointment, and I found it!! read more
6 years ago
There is so much to love about this place! From the atmosphere, the people, the service....it is truly an amazing place. I trust my stylist completely and enjoy my time spent here. Highly recommend. read more
6 years ago
5 years ago
4 years ago
7 years ago
This salon is amazing!! I went to see Courteney for a cut, color and express Brazilian blow out treatment and the results are incredible!! I'm a nervous/anxious person when I get my hair done but I showed a photo of a color I had been thinking and Courteney went through everything with me from what to expect, the process and also she actually went through the total cost for everything before she did so there weren't any unexpected surprises at the end. From start to finish it was a great experience, relaxing in the processing area with a hot tea and snacks (provided by the salon) gave me a chance to read and just chill. One of the best things I found was the washing area, the seats and bowl were super comfortable none of that awkward sitting and moving to get comfortable. The smoothing treatment is phenomenal and I am so happy with my hair! I highly recommend the salon and Courteney as a stylist she is super down to earth and feels like a friend chatting away. I'll be back for as long as I am in the area! read more
7 years ago
7 years ago
Megan has been doing my hair for about 7 years now, she's an absolute wizard. We've done a plethora of colors together, from silver, to purple, to blonde, to my current pink. Shes always realistic with me and I don't know what i would do without her! She always makes my dreams a reality. read more
7 years ago
5 years ago
8 years ago
I called XO on a whim one day to get my hair corrected from a long balayage grow out with some pink in it. Courteney Collins was available to take me & I loved her! She took all of my requests without hesitation and made feel very comfortable with everything she did. She explained to me what she was doing when she did it, and fixed my hot mess of a head. I definitely found my new stylist and I look forward to coming back to her in the future. Also I can't wait to try more services at your beautiful salon and spa xoxo read more
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More info about XO Hair Lab
1036 Volvo Pkwy
Chesapeake, VA 23320
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(757) 389-7166
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http://xohairlab.com/services/
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I'd like to know if anyone has had an experience with the salon since the modifications have been put in place since covid? Are they offering virtual consultations before appointments?
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