ABSOLUTELY THE WORST IN TERMS OF OVER BILLING, CUSTOMER SERVICE (no such THING here, Folks!) and…read moreALL things Related. I have NEVER ONCE NOT spent AT LEAST One Hour on Hold or on Call with some Rude person EVER EVER EVER!!! I had ACP discount Taken Away and am Disabled and they Removed it-now expect $250.00 payment while I'Re-apply' despite my Inquiry as toW T F??? Horrible! Horrible Monopoly! NEG

Adding addition review:…read more They threatened my family with Fraud Charges because THEIR service rep came to OUR house to see about updating our existing service. And SPECTRUM is the one charging US fraudulently with services we don't even receive. And the bill will be rising 30 more dollars. Which will almost take up one half of my monthly income. If anyone would like to see about starting a class action suit against this company, please contact me here(Facebook). Any Lawyers interest?

For the past 6 weeks my phone has been over by over 100 viruses that leave apps on my phone. Yes I…read moretried to delete these apps myself could not or it was replaced. I depend on this phone for my job. I want to replace this phone but have pay $450 I refuse to pay this for a highly infective phone and pay for another phone So I will keep this phone is paid off I will have to work with. I did the math and will have the $450 paid off in one year .

If I could give this a 'zero' star I would. My son, a YSU student, had a defective device and took…read morethe device to this particular Verizon store for assistance. The CSR failed miserably to rectify the situation at the store; therefore, it's been over 48 hours now that my son has STILL NO service! And after spending time at the store/on the phone with CSR & Tech Support, the cellphone service that we've paid for over a decade has failed to provide the service we've grown accustomed to while raising prices. We've launched a formal complaint also. Im thoroughly angered at this particular store because she failed to do her job; and even more angered that there is no access to speak to a store manager.

Someone got into my Spectrum account and ported my landline phone number to Tracfone. Tracfone…read morewants Spectrum to send an email confirming my "seniority" of the phone number before they can get the phone number back to me. Spectrum refuses to do that. They gave me a new number and I am trying to cancel my landline, but they say I have to keep service until the end of the month and pay for it because "it is in their terms and conditions". I have spent HOURS on the phone with them trying to get this straightened out and they are sorry, but they can't do anything to help me. No partial credit, no free month of internet, nothing. I guess this should be all I lost in the theft of my identity. But that they can't do anything because it was ported out following the "proper procedures" (even if I have a police report) is beyond irritating. Grrrr. I suppose it's just as well I can't get the number back since it is now connected to someone else.

I canceled my service in April.. Only to be billed again in May for something iI do not have…read more They are telling me I have to pay for May. WTF

Blown away!!! Professional, timely service and a team with exceptional knowledge. Clarktel has…read moresurpassed my expectations on all fronts!

Clarktel has continuously provided top-tier service for our company. They go beyond what is…read morerequired to make sure their clients can efficiently utilize their products and services to the best of their abilities. You would be hard-pressed to find an IT company that has your best interest like Clarktel.

Extremely friendly fast and personal service. Handled the problem remotes with ease. Ordered…read moreproduct and set it up Very reasonable.

These folks were very helpful and friendly. It's stressful losing a key, especially car keys. When…read moremaking the initial phone call they were right on top of things and explained exactly what I would need and how much the service would be. I waited no more than 15 minutes after ending the phone call before they arrived (granted I live fairly close but still very quick) and had my car door opened / receipt in hand within 5 minutes of them showing up!