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    Recommended Reviews - Portage Electrical

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    3 years ago

    Very professional and fair pricing. Got a free quote and work done in a timely manor. Was impressed.

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    3 years ago

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    The Place

    The Place

    4.2
    (27 reviews)
    $$$

    Probably one of the best experiences we have had with a service technician. Knowledgeable,…read morefriendly, and reliable. Dave was our technician and I hope we can request him in the future if needed. Fantastic company to deal with. Thank you

    Bought a hot tub from them at the H&G show. Needed a delayed delivery and said it would be OK…read more Joe came out for a site inspection prior to delivery. Delivery went fine. They removed our old hot tub (for a fee) and placed the new one perfectly. Joe had made a note for them to bring a hole saw to drill where our electrical would enter. They did not want to do it saying it is "very hard" to drill through fiberglass. They refused. It took 20 seconds for my guy to drill the hole. During hook up, it appeared we were delivered a used unit. Maybe a showroom sample. Many indicators. Not what I purchased. Anyway, the unit seems to be working fine so far. Note: the cover that they "throw in" is cheap as heck. It leaks rainwater into the spa and it sags and puddled on the top the first time it rained. Very unhappy about this. We have had 2 other hot tubs in the past 35 years and not one had a cover that leaks and sags. Also, no manual came with the hot tub. The instruction sheet they left says "refer to the manual". Never got one. I had to call and Rex said he would email one. Inconvenient. Can't bring my computer out to the hot tub and printing 56 pages is ridiculous. I'm old school and like to have the manual in my hand as I am learning the features and functions and for reference. I will be calling Platinum Spas to get one. Also, they never mentioned how to Register the tub and file for the warranty. Not trying to be negative, but others must be aware of these things before you buy.

    American Construction Group

    American Construction Group

    1.9
    (21 reviews)

    Crooks. Quality is poor, start projects after taking hefty deposit. Don't return to finish job…read more Does business without a license, then after they send in bandaid crew only to try to get more $ n mend things

    Please do NOT hire this company. The bad reviews are all very REAL! Most of the good reviews are…read moreFAKE from current employees and their friends. Their better business has been REVOKED and had an "F"!!!! Ohio Swims / American Construction has ongoing lawsuits from multiple customers. They are professionals at being sued and experts of deceit. Do NOT trust Bill Foster in anything he says. In our experience he is truly a CONMAN and running a fraudulent business. Do not trust Erika either. She will tell you what you want to hear. We do not understand how he is still in business based on the ongoing lawsuits and issues. He talks a good talk but please do not believe him. We were also fooled and paid the price. Our pool has taken over two years to be done and was never fully finished. It was to be six months. It was a nightmare beyond our wildest dreams of how bad it could be. We were forced to call a thousand times and beg for a response and action. We would be ignored for days, weeks and months. We consider ourselves lucky to have done what was done and believe it was due to the persistent ongoing follow up from my husband. At times we gave up due to getting so tired of the game. We would get extra charges for nonsense. The charges would be sent out of the blue. Pay close attention to the quote and contract because as time goes on you realize a lot of the contract charges are bogus. For example, we paid for salt water system but they never installed it. We never had a project manager. Maybe a year in we got one but he didn't last. We then got another. And then another. And then another. Explaining and providing clear details of open items and any issues. They all quickly learned and left because of the incredible lack of ethics of Bill Foster and company. We have a long list of the issues. Our grout and plaster is terrible. Holes and gaps all over. Coping had no grout at all. The placement of the equipment is ridiculous. Our pool continues to leak. We have unfinished items and safety concerns. This is only a snippet. Do you want a hole to be dug and then wait over a year for action to be taken? Do you want your backyard to be a hazard and when your pool is going to be built, have the guys put it in the wrong place? Do you want them to re-dig everything as they forgot to put in water lines? Do you want them to have to re-dig up the gas lines as it was down wrong? Do you want a company who doesn't have their employees use an accurate drawing? Then, when you try to get a true copy, you get charged an extra $1500? Do you want workers to show up with the wrong color plaster - completely wrong - and thank goodness you are there to catch it? Do you want to have to be home to oversee and make sure things do not get done wrong? We were forced to take time off work and be home on multiple occasions due to the ongoing errors every time they would show up. Constant and excessive hand holding. IF the pool would have been done great and perfect and we waited for over 2 years with no communication and direction and lived a nightmare, then that's one thing. At least we would have this. However this was NOT the case and we are afraid of not only the visual issues but what about the issues we cannot see? We live in the same area as the pool company within 20 minutes. I can't imagine if you are of distance. Good luck. Also, nobody will fix it if they hear Bill Foster is connected. He has a reputation. Ask around. PLEASE BELIEVE THIS and other bad reviews. Our family does not want the same thing to happen to other families. Your hard earned money should not be stolen from this company. With the Better Business revoked this year this alone should alert there is a major issue with this company. If only it would be revoked before we signed and made the worse decision of our life by trusting Bill Foster and his company. If you want to contact me, leave your own review with an email or phone number or message me on YELP. There are other HONEST pool companies in the area. We are giving you what we wished to have being the hind site of 20/20 and our hard lesson learned. Sadly we are not alone here.

    Portage Electrical - electricians - Updated June 2026

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