If you want fiber...don't live in a new area where they need to install it. The tech will tell you,…read moreyou have to figure out how to do it yourself or pay for an electrician to come do it for you. So not only will you have to pay for them to come out and "install" the fiber (what installation you're paying for I'm not sure), but now you also have to pay hundreds of dollars for an additional cost you weren't expecting because the tech can't be bothered to do his job. 10/10 don't recommend Quantum fiber

Nightmare Customer Service…read more Abysmal customer service and ongoing technical issues with CenturyLink, in Layton Utah. My mother has been having issues with her phone service for months. We have made several service calls and repair appointments have been made, but for each appointment a technician never arrived. When an appointment is made, we are given a range of time between 8:00 AM and 5:00 PM to wait for a repairman. That is an entire day spent waiting for a technician that never contacts us or shows up for the appointment. We are told we cannot have a specific time for an appointment nor can we have the contact information for the repairman. It seems CenturyLink is more interested in protecting their technicians than it is in serving its customers. Making a complaint about these issues is nearly impossible due to CenturyLink's ridiculously slow, glitchy, and complicated automated phone menu system available through their "customer service" line. I have been on hold for nearly two hours today trying to get through to customer service in order to make sure a technician actually shows up today. I am on hold as I write this. It's bad enough that CenturyLink overcharges for slow internet and poor phone services, but making repair requests so difficult to initiate and so frustrating to follow up on when no one arrives is beyond disrespectful and illustrates the actual values of CenturyLink and its affiliated company Lumen Technologies.

Really great service, very knowledgeble, very helpful. I highly recommend A1 Discount Satellite.read more

Great service! These guys do what they say they will do. Showed up on time. Got me up and running…read morein a couple hours and even showed us how to use the remote and system.

WiFi Pros give you the support you need to keep all your connected devices working. They set me up…read morewith an Eero mesh system in my house. Recently I had a device that would not connect to my home internet. After spending hours on this products tech support line, they could not get my smart sprinkler controller connected to my mesh network. I was left with no other option until I asked WiFi Pros for help. They came out to my home and solved the problem, my smart sprinkler controller is back online. It was a complicated solution and there is no way I could have handled it myself. WiFi Pros gives you excellent support.

Working from home makes new challenges for enough Wi-Fi to support three busy full time employees…read more Our internet kept dropping throughout the day and was super unreliable from the basement to the top floor. My husband reached out to Utah Wi-Fi Pros and they came out to install our whole home network. They cleaned up our tangled internet wall box and made sense of the mess from the previous two owners. The guys were helpful and nice and we'll have them out again to do some more work.

My mom passed away on July 15th. I went through her belongings to find her phone - in Sept. I went…read morethrough her paperwork and called Verizon to let them know in mid Sept. I have a copy of her death certificate and they told me I have to pay her past due even though she was paid through the end of July. I visited this location and they said there was nothing that they could do that I owed her Aug and Sept balance and late fees. I gave them her death certificate and they would not help! If this is how they treat people, I warn you not to do business with them. So my dead mom will be sent to collections!

I went in to get a mobile hotspot and the sales person told me that they're running a promotion if…read moreI transfer my account to my business. After four hours to phone calls and two other trips to the store to meet with Jill their business account manager I still after 30 days do not have a device that I went in for originally. Now Jill will not return my text messages or phone calls. I called corporate and there's no signs of anything being ordered or any notes on the account. Been with Verizon for 15 years and now I'm shopping

My History with Xmission ( and why I couldn't wait to come back ):…read more I had a DSL connection - 25+ years ago. I had to leave them when Cable became mainstream sadly. I am VERY happy to say that even after 20+ years, after coming back to get their High Speed Fiber. I had 1GB at first. I upgraded to the 2GB because of the awesome price. Once I decided to take the leap, it was super easy. I contact them, they helped move my connection from my existing cable provider no problem. I also enrolled in their phone service they recommended. Super painless port over process. Call quality has never had an issue. It took a couple weeks to get it installed which is more on the Local Fiber company and their schedule since it is contracted out for that work. So about a 2 week installation time. ( This was when it was barley available in my area ). Their Service: I was surprised to contact their support and recognize the names of the people I was talking to that had been there over 20 years ago. This is why I went back to them. Xmission seems to take great care of it's employees and it is greatly reflected in customer service. All questions I have ever had they are super educated on and can either speak the "Tech Talk" or make it more dumbed down to help less tech savvy people. Speed: At first I got the 1GB Connection - Tested 980/980 on Speedtest, can't say I could ask for more. Then when available I got the 2GB line. Tested PERFECT to spec. Had NO issues. Just make sure you have the hardware to not be limited by their speeds whether that is your Router or or Computer hardware. All over I can give them a very very strong recommendation for people.

xMission sales rep solicited at our door, despite "No Soliciting" sign. Shoulda stuck to our guns,…read morebut we decided to get fiber thru them. We bought the routers the salesman suggested. They didn't work. We bought higher grade routers as a result. They offered no real improvement over our wireless provider home internet (which is half the price of fiber). The streaming would freeze regularly and speeds seemed no faster than cellular network. Customer service is true to all other reviews. They seemed to care less about our business or helping us, so we canceled within a week. Wish I would've read reviews here before I went with this company.

Don't walk away from 1Wire, run. We use 1Wire as our business phone system and are constantly…read morerunning into issues with the physical phones and the mobile app. We have submitted all of these issues and their team has been "working" on them. They've offered many different solutions, we've tried them, and nothing works. I found information on their website about a 30-day cancellation notice, asked about it three or four times, and they've ignored every question.

The cabling techs were phenomenal! They stayed until the job was done, making it so my office was…read moreready to go the next morning. When I'm ready I will be calling them to run the cable at my house! I highly recommend them.

I live in Heber City and don't have many Internet options, but I have been very happy with UBB for…read morethe 10 years that I have lived here. There have been very few problems, I seldom need to reboot the router, and a few weeks ago when a piece of their equipment failed, they were at my home in a few days and replaced it. When I have called tech support I have had courteous service with little to no waiting time on the phone. All Internet providers have issues from time to time, but UBB has been very reliable for me overall.

When I decided to give UBB a try, they scheduled the install within 2 days of my call. They honored…read morean advertised price from a mail flyer that I had received a few weeks earlier. The person I spoke to was friendly and helpful, and not "salesy". The install only took a couple hours and the technician knew what he was doing. He gave great advice regarding modems and routers and how to get started. I rented eero devices from UBB for a couple months, then bought my own when there was a good sale. It was no trouble at all to return their equipment - they came and picked it up. The service has been really fantastic. The speeds are more than we need, and I have a few dozen devices between our phones, tablets, laptops, a home computer, and a collection of smart home devices and cameras. I work from home about 80% of the time and I have no complaints!