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Xfinity Store by Comcast

2.0 (47 reviews)
Closed 10:00 am - 8:00 pm
Updated over 3 months ago

Services - Xfinity Store by Comcast

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A modem

Very good and fast service it took like 10 min to wait to get in line but it only took a second to get a modem

Interior

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7 months ago

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11 months ago

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1 year ago

Why does it say closes @ 7pm but always closed by 6:50. Is it laziness or company policy to close up at least 10 minutes early? Hahaha

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1 year ago

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2 years ago

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2 years ago

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1 year ago

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4 years ago

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2 years ago

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3 years ago

Staff is great! Store is clean! The process was super easy and smooth. I am moving and they made my transfer super easy

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3 years ago

Attentive and great service! was welcome with a smile and they guys knew what I needed and walked me through every step.

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4 years ago

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5 years ago

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2 years ago

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8 years ago

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6 years ago

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6 years ago

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9 years ago

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7 years ago

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6 years ago

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7 years ago

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6 years ago

Arrived at the Xfinity store and was told it would be a 30 wait to cancel my account!

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7 years ago

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7 years ago

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8 years ago

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7 years ago

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11 years ago

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10 years ago

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7 years ago

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11 years ago

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6 years ago

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9 years ago

Worst. Service. Ever. I recommend anything but Comcast . It really sucks that they have a monopoly on the area.

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6 years ago

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10 years ago

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9 years ago

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10 years ago

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7 years ago

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8 years ago

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10 years ago

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8 years ago

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Ask the Community - Xfinity Store by Comcast

Review Highlights - Xfinity Store by Comcast

I switched to Xfinity/Comcast two months ago, January, 2017, from CenturyLink because Centurylink could only provide 5 GB in my area.

Mentioned in 2 reviews

Read more highlights

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In my part of Utah County you get horrible speeds with the phone company or pretty fast download,…read morebut horrible upload with the cable company. Plus, they charge an arm and a leg for it. Utopia finally came to the neighborhood and I could not be happier. They installed quickly, and the service has been flawless so far. There is a large selection of ISPs available, but most of them are suspect in my mind. XMission is the only one with a total usage cap. However, even as a heavy user I've not hit it. By having the cap, it's easier to handle people who abuse the bandwidth setting up spam servers or torrent servers. They are also the only one meeting state of the art security standards like SOC2. Back to Utopia. It just works. I have 250Mbs up and down. That allows me to do full backups of my home to the Cloud. I could never do that with the pitiful upload speed the competition has. Plus it's far cheaper.

The technicians that went to my mother's house decided that it would be smart to drill through the…read moresewer main to run fiber.(This service was for my mother's neighbor by the way)she goes with Google Fiber because it's Google Fiber and has a much more secure infrastructure. As an electrician I just can't for the life of me figure out why that would ever be a good idea. There was sewage leaking through every faucet, drain and toilet.. spraying up onto the air!! This wasn't just her sewer main but also their client's! So apparently their practices are most likely shady and against code. (Classic lazy Utahn business tactics.) My mom had to go stay in a hotel which she couldn't work in due to needing her Internet at home to work. She lost days of work, sleep and had the stress of her house being covered in sewage! I'd say literally go with anything else.

Centurylink

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If you want fiber...don't live in a new area where they need to install it. The tech will tell you,…read moreyou have to figure out how to do it yourself or pay for an electrician to come do it for you. So not only will you have to pay for them to come out and "install" the fiber (what installation you're paying for I'm not sure), but now you also have to pay hundreds of dollars for an additional cost you weren't expecting because the tech can't be bothered to do his job. 10/10 don't recommend Quantum fiber

Nightmare Customer Service…read more Abysmal customer service and ongoing technical issues with CenturyLink, in Layton Utah. My mother has been having issues with her phone service for months. We have made several service calls and repair appointments have been made, but for each appointment a technician never arrived. When an appointment is made, we are given a range of time between 8:00 AM and 5:00 PM to wait for a repairman. That is an entire day spent waiting for a technician that never contacts us or shows up for the appointment. We are told we cannot have a specific time for an appointment nor can we have the contact information for the repairman. It seems CenturyLink is more interested in protecting their technicians than it is in serving its customers. Making a complaint about these issues is nearly impossible due to CenturyLink's ridiculously slow, glitchy, and complicated automated phone menu system available through their "customer service" line. I have been on hold for nearly two hours today trying to get through to customer service in order to make sure a technician actually shows up today. I am on hold as I write this. It's bad enough that CenturyLink overcharges for slow internet and poor phone services, but making repair requests so difficult to initiate and so frustrating to follow up on when no one arrives is beyond disrespectful and illustrates the actual values of CenturyLink and its affiliated company Lumen Technologies.

Satellite Services Utah - Layton Hills Mall. Right outside the FOOD GALLERY

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I talked to the owner, Chris. I then talked to another person, "the manager". It took me multiple…read morecalls to get them to actually put the order through. Also, I was trying to get special introductory pricing from DISH, and they did not sign me up for the pricing I agreed to on the phone when I gave them my credit card info. I called to talk to someone about the issue, assuming it was a mistake, but I have not been able to get through to anyone on multiple phone numbers, and have not received any responses to the voicemails I have left. I ended up having to call DISH directly and having them sort out the pricing issue, which they were able to do, happily after a few transfers and being put on hold a few times. The DISH representative said that the work order wasn't even complete and asked me a few more questions that apparently Satellite Services Utah didn't do. Would NOT recommend this company to a friend or a family. It would save you time, energy & MONEY to do your own research online and sign up directly with the company you want cable or internet from.

From the owner: Satellite Services Utah is YOUR source for TV, Internet and Phone. We have over 17 years of…read moreexperience. We specialize in helping customers lower costs on their bills, and get the best new deals and equipment available for them. We will come out to your house and show you the best options for Internet, TV and phone. We save people an average of $50 a month! We understand that technologies change faster than the average consumer can keep up. So we make it easy on you. If you want to switch from your current Tv, Internet or Phone provider, we help you do it for FREE. Call us today. It only takes a few minutes to see how we can help you save, and the switch is so easy. (801) 210-9202

Xfinity Store by Comcast - isps - Updated May 2026

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