We signed up and had to have technical support for about week. The Gemini was constantly getting…read morereally hot and then lost connection for over an hour before we could watch programs. They sent two new Gemini which DID NOT RESOLVE PROBLEMS!! We had to cancel service and they did not care that these Gemini heated up and were a detriment we were concerned of electrical fire.

Added a $15.99 Regional Sports package !! I called the company and was told it was a MANDATORY…read moreadd-on! Not fair!! Will begin my search for another provider.

Outstanding customer service. Knowledgeable technicians who are helpful, patient and kind. We…read moreappreciated his explanation and time.

We recently bought a new house, the previous owner had 3 TV mounts already on the wall, however the…read moreback plates for the prior sets were all taken by the previous owner. I understand that this is common practice, as they're already configured for his TV's. Quality came out and got all 3 of our new TV's set up with the proper mounting hardware. They were on time, pretty much on budget to what was quoted, the technician was courteous, clean and efficient.

ABSOLUTELY TERRIBLE SERVICE AND SUPPORT - DO NOT RECOMMEND…read more We operate an apartment community and manage 96 modems through Comcast/Xfinity. We pay over $3,000 per month ($36,000+ per year) for this service, and yet the level of support we receive is absolutely unacceptable. We recently had an issue with 7 modems that required immediate technical support. We reached out to our account manager and Xfinity support bulk account specialist Arvind, expecting professional assistance given our substantial monthly investment. Instead, what we experienced was nothing short of negligent: 1. Arvind failed to provide any meaningful help or troubleshooting 2. He abruptly CUT THE CALL in the middle of our conversation without explanation or resolution 3. We were left without proper support for critical infrastructure that our residents depend on daily Despite being a bulk account with significant monthly spending, we were treated dismissively. It appears to be nearly impossible to reach the right person at Comcast/Xfinity who can actually help. The support structure is broken - there's no accountability, no escalation path that works, and no urgency given to commercial customers like ourselves. This is completely unacceptable for a company receiving $36,000+ annually from our business. We are now actively exploring alternative providers because Comcast's customer service is non-existent for bulk accounts. If you operate a business or apartment community, DO NOT choose Comcast.

We have been using Xfinity since we moved to Florida and have been happy with service. Our…read morelandscaper accidentally cut our internet cable, but upon calling Xfinity they came out same day. Our service has been really good and although our HOA is moving to Hotwire, we have chosen to stay with Xfinity and pay out of pocket. Sorry their service did not work for some but we have not had any issues and my husband needs to have reliable internet to do his job and this works for us.

I thought I had contacted You Tube TV to activate a free trial, but I later found that I was…read morespeaking to a sales person for ComLink Total Solutions who sold me on a too good to be true package. (Yes I should have googled the company immediately.) I had to pay for the first month up front. After paying, I was connected to a technician who was unable to install the service via phone. After two to three hours, I informed the tech that I would contact sales to have my credit card refunded. I called the sales person immediately and was informed that I had agreed to no refund. The service was never delivered, but was told that payment was nonrefundable. I am in the process of contesting payment with my credit card company. I believe that this was a scam.

I got my sim card but I don't have the phone. David Laster…read more3025 Winterwood ave. Albany, GA.

They came in and did a professional job so courteous and did a…read moreTop notch job it was worth every cent My family loved the tv mounting they are highly recommended

I had a television that needed to be mounted in our living room. I called several businesses and…read moregot a few quotes. When I called YDLC, I spoke directly to the owner, Jake. In my conversation with Jake, I immediately felt at ease because was definitely very knowledgeable. I'm not an expert but I do understand tech and I was able to talk to him easily comfortably. I did not want to spend a fortune and he immediately started to give me options on how to save money. I sent him pictures of my living room and he was able to give me a quote over the phone. Jake came personally to hang my flat screen television. He did it quickly and cleaned up the area after the work was done. He was thoughtful enough to wire 2 HDMI in the wall in case one failed in the future. Once the work was done, I was so impressed that I did show him some of the other work I needed done with my security cameras. He took time to give me a quote on the work and he offered me options to help me save money. I never felt pressured to do anything. I opted to proceed with the project and he ordered the equipment and came on the day promised and finished all the work at the quote he gave me. He showed me how to operate the new cameras and as before cleaned all the work areas. I would highly recommend YDLC. I already have a 3rd project in mind for my great room . YDLC provides great service, is knowledgeable and I felt comfortable with the advice provided. The work is good quality and everything is working well. It's been hard to find local reliable service companies for my my home and it was refreshing to have such a good experience.

This is the the only provider in NW of Cape Coral, never I got a servirse worse like this. What I…read moredon't understand, is why we can have another provider. CENTURYLINK is the worse internet in the word. I have 20 mps because nothing else is available. I live here for 12 years and still I can't access to a better provider This is really frustrating.

Any one want s dish service be very careful.I got the new DVR with the voice remote it is a big…read morejoke.You need to have internet access for it to work . They do not tell you that one you get it.It is a big f ing joke.Comcast has the best voice remote at there.No inter net needed

I was referred by a friend and so glad I was! I got my CD changer back it two days. Since then I've…read morehad my computer repaired and its as fast as it was when it was new. I am posting this because of the previous post. It goes both ways. I had a small business and its very hard to please everyone. Now days with social media and free websites its too easy for the angry to vent. It sounds like they would make a doctor liable for their diagnosis. How difficult is it to listen to the answer and hang up?

I would give negative 100 stars if I could. The man who answered the phone was EXTREMELY…read moredisgusting, vulgar, short, and had no customer service skills what so ever. Seemed annoyed right off the bat. Wouldn't let my boyfriend speak, treated him like an idiot. When I proceeded to call from my cellphone and ask for a manager he refused to put me on with one, refused to give his name. When I kept asking he finally said he was the manager which if that's the case that business will fail. He threatened me with a lawyer and said I was "harassing him" for wanting to speak to a manager or owner. He also kept repeating that 4 other people were listening in on the phone call. Worst customer service I've ever experienced in my life. He wanted us to come to the store to fight him...like wtf??? Someone must've shit in his coffee or something. I will be blasting this all over my social media & hopefully make everyone aware of this horrible company that treats people like crap.

I don't leave home without it. It does just what they say. I have added more cameras and about to…read morecall for more. I am a senior living alone in Florida. I had my family get the app and told them to check on me, my health is poor so they living in Texas can check on me The people at Vivint are always very polite and very patient when I forget the house alarm is set and I trigger the alarm. Also they contact me immediately. The technical personnel really know the business and are always helpful. Their cameras are great and really give you a good video picture. I want 2 more and am going to order them now. William Dunn

I used VIVINT for about a year and a half. I had the equipment installed and the installation guy…read morewas awesome. The equipment was faulty, the window would trip all the time and my alarm system would go off almost weekly. I called support and they told me that I needed to change the settings. The settings were fine until after using it for 6 months. I moved out of the house that was being serviced. I tried to cancel numerous times and was told that I either had to pay off the equipment first or that I would have to buyout my contract. I couldn't do either of them at the time and had my account on hold. When I was able to I called and did a buyout to cancel my contract. I had gotten billed 5 days before I canceled and the rep told me that he included that monthly payment in with the buyout price and would refund me the previous payment. They never did. They canceled and I was still getting billed. I finally got a hold of a supervisor that could refund me and stop the reoccurring payments. Overall, I think that the reps need to be retrained and the equipment is mediocre. I would not recommend this company to anyone. ADT is better.