Absolutely horrible service. The retailers insisted for me to take a tracker that I didn't want…read more They kept saying it's part of the promo package when I told them many times I didn't want it. They never mentioned that I would be charged monthly for the tracker and now they won't take it off my bill. This is so upsetting because I told them multiple times I don't want a tracker and they kept telling me it's part of a promotion and never anything about being charged. They also said I wasn't able to turn my old phone in to them and I went to a different store and it's wasn't a problem. All I can say is lazy.

I have been in this store 3 times and every time has been a complete waste of my time. They are…read moretotal liars and do not honor the deals and offers that they do online or over the t mobile customer service number. The assistant manager is horrible customer service and she is extremely rude and offers no solutions, only says "I've been doing this for a long time, don't argue with me". Highly recommend not wasting your time and going to a real t mobile store or using another provider.

I went to 3 different Verizon stores to look for answers about international travel for an extended…read moreperiod of time and needing an unlocked phone. (AKA possibly needing two carriers when I'm overseas) This was the only store (Kemah) that could answer my questions. Mr. Gerardo suggested a BYOD device deal (the only store who presented it), as such I was able to upgrade my phone AND keep my old 'unlocked SIM' phone as a backup for international travel if I opened a new line w/ Verizon for the old phone, ($5 a month). This cost offset the additional trade in value for the new phone anyway, so it was a wash to keep my old phone. He was very transparent on Verizon's rules and contracts; I knew what I was getting into. Thank you Mr. Gerardo for the knowledgeable service!

Had a great service when we picked up our phones by the young girl that sold them, but afterwards…read moredecided to add an iPad to my account and horrible idea. The manager said they cancelled the order after waiting a week and calling daily. Called and spoke with corporate, they said it had never been canceled so Be careful. Give you the update on whether I get the iPad or what happened to it but it's on my account now!

I wanted my cable outlet moved to the other side of my living room. I had several other cabling…read morecompanies look at it, but they didn't want to do the job because it was too complicated. I figured it would take re-cabling my townhouse and running a new cable from the outside cable box through my attic and down the wall where I wanted the new outlet. I also figured a couple walls would need to be torn out to drill holes through the studs to run the cable. Then I called Williams Network Cabling. Bobby had a better and more efficient plan to move my cable outlet. While he had to run new cable through my attic, he didn't need to re-string it from the outside cable box. He also didn't have to tear out sheet rock, rather only make small pinpoint surgical holes in the wall to fish the cable down the wall. There was very little sheet rock debris to clean up and the entire job was completed much better than I thought it would be. I certainly recommend Williams Network Cabling for any of your cabling needs.

I hired Williams Network Cabling to install two ethernet drops in my home and they did a fantastic…read morejob. I thought the price was fair and the service was excellent. I highly recommend them for all your IT jobs.

Adam (also known as Ahmad) promised he'd call me Monday to finish my project. He never called. He…read morehasn't responded to texts or calls since. He's ghosting me--with my home torn apart, $6,370 paid, and a $500 camera he broke still not replaced. This is how the entire project went: repeatedly late with zero accountability. When he committed to 8:00 a.m., his "update" said 9:00 a.m., yet he arrived at 9:47 a.m.--smiling, as if nothing was wrong. Even after I told him this was disrespectful, nothing changed. One time his only "notice" was a text one minute before arrival. From the outset, I requested: inform me of additional charges before work proceeded. That wasn't honored. We agreed to $150 per drop, and I provided a detailed Excel spreadsheet of the finalized scope. While scope evolved slightly during first visits--normal for complex projects--once finalized, only minor adjustments were made (relocating a drop by feet, adjusting mounting height). These didn't alter labor or cost. Pricing disputes arose not from scope changes, but from how charges were applied to agreed work. After reviewing my scope, his reaction was visibly negative, and he immediately began adding charges on the spot--expenses never discussed in advance. Pricing became fluid and disconnected from our agreement. At one point he insisted on $150 per wire for runs to the Bose receiver. Two runs were long and labor-intensive--that rate was reasonable. However, remaining wires served speakers directly adjacent to the receiver. The center-channel sat directly below, requiring only a short run. These were routed in the same area and could be completed together with minutes of work. I offered to have my painter run those short wires at no cost to him while he handled the long runs at $150 each. This would save time and reduce cost while fully compensating him for labor-intensive work. Rather than engaging constructively, he showed no willingness to adjust. Only after I became emotional--I actually cried--did he reluctantly offer a partial discount. I felt trapped: the project was torn open, critical systems down, and I had to accept charges I didn't believe were fair or he'd abandon the job. Any "approval" I gave was under duress. By then I'd paid $6,370, yet major components remained incomplete. The work followed a destructive pattern: start, abandon, deprioritize. He opened my master bedroom wall plate November 26, 2025. Nearly a month later, it's still open. My bedroom TV hasn't worked since, despite repeated reminders. Same in living room: Ethernet port added and confirmed functional, yet wall plate left open. These weren't awaiting inspection--work was simply abandoned. The rack, one of the most critical components, was pushed to the end and remains unfinished, leaving essential systems incomplete and my home disrupted and partially dismantled. His lack of planning extended to basic jobsite practices. He made no effort to protect equipment with plastic sheeting before drilling. Because work remained unfinished, he placed my Dream Machine Pro Max (approximately $599 plus tax) and Pro XG 24 PoE switch (approximately $1,799)--both brand new at project start--on the laundry room floor. As he drilled with no protective coverings, dust accumulated, causing both to shift and sustain scratches. This carelessness wasn't isolated. He dropped one of my cameras costing over $500 during installation while I was present. Captured on video. He acknowledged damage and verbally promised to replace it, then stopped responding entirely. Throughout, Adam repeatedly cited other clients and ongoing classes as reasons for delays, leaving me waiting days and weeks while walls remained open and systems down. Once he accepted payment and began work, my project was no longer a priority. I withheld $540, the final balance, because critical items remain incomplete and the damaged camera hasn't been replaced. Work was abandoned before payment was withheld, not after. Communication was consistently poor. Adam rarely answered his phone, responded slowly, and provided vague updates. Adam repeatedly told me he was "proud of his rates" because he's "the cheapest." Any upfront savings came at the cost of professionalism, reliability, and accountability. He's personable and friendly--that's how he gets you to trust him. But once your home is torn open and you've paid thousands, his priorities shift elsewhere. I was genuinely surprised this aligns with his five-star reviews. My experience was entirely different. I cannot recommend him to anyone who values transparency or follow-through. UPDATE (Jan 9, 2026): Adam ghosted me four days, responded only after reviews. His Jan 1 email (attached) admitted EIGHT incomplete items and excluded "system configuration/testing." Filed suit Harris County Justice Court Case #254100529605 for $9,503.15. Public record.

Adam was very easy to work with and very response to our networking support needs…read more He tested out our existing network and helped reconfigure our access points so that they were optimized through the house. He identified a gap in coverage and was able to add a third POE AP to our switch and network. Or network is working great now that he optimized it. He also did a great job organizing the wiring in our closet area and installed the switch to the wall for a more organized look. I would highly recommend Datacomm for any of your home networking needs!

Sean did a timely and professional installation of my residential security camera system. I highly…read morerecommend his services!

From the owner: Wire, Cable, & Jacks has been in business for 19 years and we are insured. We specialize in…read moreinstallation of computer network wiring, Cat 5e or Cat 6 cabling, fiber optic installation, security cameras, audio/visual, television installation, wifi access points, and everything low voltage related.

Ernesto and his team are very knowledgeable, reliable and honest. He takes the time to explain and…read moreshow you what your options are and can provide various solutions for whatever unique project you have. If I ever need home stereo help in the future this is who I'm hiring. Skip that other guy that is taking too long to message you back and go ahead with the professionals at Lighthouse.

From the owner: Every day, you rely on technology to power your home or run your business. That's why it's…read moreextremely important to have an audio-visual service company on hand to set up your network and keep it running properly. Light House Professional Solutions, LLC is a top choice for AV services in the Friendswood, TX area. We can upgrade your current AV and surveillance systems or install new ones to better meet your goals. Want to install new landscape lighting? We can do that too. Call 281-731-2360 now to request a free estimate from our crew.