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4 years ago

Wifi down frequently - no credit or reimbursement, no easy way to get answers. Company borders theft.

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DIRECTV

DIRECTV

(3 reviews)

I'd recommend avoiding this service at all costs. If you try it out, you'll definitely pay -- but…read morewhether you get what you pay for is anybody's guess. I signed up for DirecTV streaming via AT&T's internet service and was charged $65 in advance for a month. The website indicated DirecTV would send a device to attach to my television that would enable me to watch the service on my Smart TV. (It's an LG, and the DirecTV app can't be downloaded directly onto that brand.) The device never arrived. I was able to watch the streaming only on my iPhone or by using AirPlay to cast it onto my television. Needless to say, with the avalanche of streaming apps available, I don't need to pay DirecTV as an intermediary for that. After two calls to customer service over the space of a month, I was finally told that a) DirecTV had no record of a streaming device being ordered and that b) ordering one would require an additional $120 payment in addition to the $total 130 that I've already paid DirecTV for its useless "entertainment package." (Yes, DirecTV had no qualm about collecting an auto-payment for the second month of non-existent service, which it refused to refund.) The bottom line: Stay far, far away from this company. You can find better service almost anywhere else. And it's unlikely you'll find a company that cares LESS about keeping your business!

I have never had an issue with Directv. It always worked fine. Until now, I find that directv is…read morenothing but a waste of time. I was able to watch a Laker game before on a sports channel anytime with the package I had and now they are doing everything to block me from doing that as they said it is not in my area since I moved from Los Angeles to Augusta GA. I was able to continue to watch those games when I first moved here back in March til the end of the season but when the season started they blocked and continue to block them giving me a BS excuse about Lakers are not my regional game. My neighbors who are also from Los Angeles are able to watch Laker channel and the games with no issues whatsoever. I think Directv is not what as good as they claim to be. They also said they will never ever add chrome or Airplay whatsoever. I thought DIRECTV had better customer relations with their subscribers and was all about helping customer and all that, well I just saw another side of directv I had never seen before. Now I am definitely sure that they are no better then Time warner cable or Comcast. As a matter of fact I just categorized them in the same level or worse. You are paying a lot for peanuts and bad customer relations.

XFINITY - isps - Updated May 2026

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