Our Jaguar F-Pace was in critical condition, it was driven to Lake Tahoe for skiing, out to Joshua Tree, and to the Bay Area from L.A. multiple times and it needed to be taken care of. It was washed plenty of times in 2 years, but it needed more, a full detail inside and out. Ken and his team to the rescue. A request for a quote via Yelp, a response immediately, a quick call with Ken and he was at my place on Tuesday morning around 9 AM. Several hours later our SUV was looking great, the engine was pristine, interior almost factory new. I was ecstatic. Quick, responsive, and thorough with competitive pricing. Ken will be our go to detailer in Porter Ranch. read more

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I requested the full detail wash on my black Tesla. When Ken came out he recommended just an exterior detail. He did an amazing job, my car had water spots and he was able to get them all cleaned off. Compared to other detailers in the area Ken's price was great. He's a good honest guy and overall just fun to talk with. Would happily recommend. read more

First, you said your dog ran away then your friend said the your friend ttook your working van You're just not professional read more

I gave poor Ken the nastiest car to clean up for sale! It hadn't been washed or vacuumed in 6 years, yet used daily by my kid. OMG what a fantastic job they did!!! Took their time in the heat to impress. Big job! I will be recommending him 1000% On time, honest, polite and a delight! I will be using him again on my daily drivers moving forward! A lot easier Ken.... HIGHLY RECOMMENDED read more

Xclusive Mobile Detailing - 2007 Rabbit - Auto Detailing Near Me

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Summary: Ken was pretty good, but not the best. I bought a used car with cigarette smell - I know, this is difficult to get out. I'm not a bad detailer, but I wanted someone pro. Ken put in great effort, and he's a great guy, but I needed someone with more skill. He never cleaned underneath any of the plastic panels, which I normally do, since they hide so much dirt. He sprayed upholstery cleaners on top but never shampooed the carpets. When he left, all the smell was out. But one day parked in the sun, all the smell came back. I spent the next 3 hours shampooing the interior. When I pay someone $169, I want him to do a better job than I can. read more

Bought a used car from a dealership that did a terrible job delivering the car in a satisfactory condition. The inside was dirty, and it looked like the paint hadn't seen a coat of wax since it was brand new. I called Kenny at Xclusive Mobile Detailing and set up an appointment for a Saturday morning. His crew showed up at my house, 15 minutes early, were courteous, clean, and did an amazing job on the car. The price was super fair and Xclusive has a new customer for life. read more

Ken and his team were amazing. I had tried dealing with another auto detail place I. The SFV and was treated poorly. I sent Ken a request for a quote, he contacted me quickly and in two short phone calls (cuz he was driving the first time) I had an appointment scheduled for the upcoming weekend. My car has never looked better. I have an 8 year old who loves dropping water and other liquids on my back seat. Ken was able to get the stains out. The interior detailing is superb and the car hasn't shined like this since I purchased it. Will definitely be using this service again. read more

Ken and his guy were great, came on time, did a great job removing the plasty dip on the car and stuck to the quoted price! Exceeded my expectations! Thanks again guys! read more

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Worst customer service. Ken was not a reliable person, wouldn't ever recommend this business to anyone I know. Received an incomplete basic car wash for $159 read more

Ken was very quick to respond to my call/text. He and his son arrived a little before our scheduled appointment. It took an hour and they did a fantastic job washing and detailing. Happy to support this local family business which I found on Yelp. Reasonable, friendly service. I will definitely use them again and highly recommend. read more

Ken comes to your house which is a plus. His truck brings everything the soap, water and a helper. I have an adapted van as I'm in a wheelchair. He pays special attention to places that get a lot of wear. They do a great job of cleaning inside and out. He will adapt your cleaning according to your request. They practice proper COVID wear masks when talking with you. I highly recommend Xclusive! Hurry and schedule as his schedule fills up fast read more

I'm so happy with my car!! Ken arrived right on time to my apartment and when I came down once he finished I had a completely different car! I hadn't had a car wash in almost a year and it was obvious. They washed and waxed all the built up dirt and my looked like new. I wish I had a before and after picture! Very satisfied, reasonable prices and convenient. read more

Highly recommend this mobile car wash service!! My car was beyond dirty after a couple of quarantine weeks and is now restored to her beautiful self after Ken and his co worker got through with her!! I am deeply impressed by how thorough and detailed their work is. Also, very reasonably priced! Thanks so much X Clusive!! Romi read more

Ken - Attacking my character and making slanderous remarks and flat out lying about what I did and didnt say to you or your workers doesn't make you a better person. Your short comings as a business owner or a person are not my fault nor my issue to resolve. And as far as me getting something for nothing well being a bully doesn't make you right either. Why would I leave a cash tip?!?! ** Let me start by saying this - if you are able to give the vendor a detailed list of all the areas you want cleaned/detailed in your car then absolutely hire this company. Also, if you are able to sit and watch them clean the aforementioned areas and not walk away or leave them unsupervised then yes absolutely hire them. However, if you are not able to do so then read the below. I attached a few pics and a video but didnt have time to photograph and to post all the areas that were left less than clean in my car. I was referred to this company by another vendor I've done business with for over 5 years so my expectations were pretty high to start. My intial message to the vendor after noticing problem areas. Message: Dear Ken/Xclusive Mobile Detailing: I am writing to resolve the issue of my car not being properly detailed on Friday July 12, 2019. I sent you a text message at 5:09PM on Friday after realizing there were a few areas missed. I did not get a response. I text again on Saturday July 13, 2019 at 1:52 pm to which I received an auto reply that indicated you were driving and would get back to me later - and I am still waiting to hear back from you - today is Monday July 15, 2019 at 1:38 PM. Friday night is when I also noticed my windshield interior was also dirty/greasy - which wasn't visible during the day time. I have video of this. In addition to the areas like the interior passenger door area above the seatbelt that was dirty and the cup holder area that was also not properly cleaned. I have photos of this. I am writing to request the detail be re-done or a complete refund of the $129 that was paid so that I may take my business elsewhere. Thank you for your time and consideration. The Vendor's response: Dionne, we walked the car with you and you were completely satisfied with the car. I am sorry that later you found one thing you were not happy with. We did our job and you said we were done and you were satisfied.  At this point I am not issuing a refund when the work was completed and you were happy at the time. I dont think you go back to restaurant asking for your money back after you ate and get sick.  Have a wonderful day!  My follow up reply: Hello Ken: It was a rushed walk through and it wasn't one thing Ken. I had to point out various areas. I trusted that your company did the job and detailed in detail which isnt the case. How am I supposed to know the windshield wasn't properly cleaned? Or that i have to check every single inch of the vehicle rather than expect that you did the task that you were hired to do. I also requested that the detail be redone or at least the areas that were neglected be fixed.  Not just refund my money.  As you mentioned you are big on customer service however that doesn't seem to be the case in this instance.  You had also indicated it may take up to 2.5 hours and when I returned to observe your working on the car you exclaimed you all were almost done it had been less than an hour. Let me know if and when you are able to return and address the problem areas. Thank you so much. **** After not hearing from the vendor I attempted to dispute the charge with the credit card company so at least I could take that money and pay someone to actually get the car clean the way it needed to be cleaned. Unfortunately, I am out of the money and still in need of the car to be properly detailed. Simply disappointing. Buyer beware. **Pic of text with merchant showing that I was quoted a time frame of 2.5 hours.** Thanks for reading. read more

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Super nice guys. Took care of my Cherokee that was all trashed up from the previous owner. I'd recommend! read more

Xclusive Mobile Detailing - Auto Detailing Near Me

My 6 year old BMW needed some love before selling. I didn't want to spend a fortune, but I had a lot of scratches and scrapes. Ken was brilliant! from beginning to end. He was punctual, Professional, the price was very fair, and he did a great job inside and out. My car looks like new! read more

Xclusive Mobile Detailing - Nice Job Ken! - Auto Detailing Near Me

KEN!! You did an absolutely fantastic job on my car that originally you pulled up on with a horrified face. I didn't really take care of it, there are 266k miles on it, the mess inside and outside became unbearable. It was embarrassing for me to give anyone a ride. But I gave you a call, and the job you did made it good as new. Really unbelievable work! read more

I found Xclusive Mobile Detailing on Yelp a few months back and was happy with the results so much that I gave Ken another call, this time for a full detail. I am blown away by the outstanding work by Ken and his team. My car is just a few years old, but I wanted to bring back that brand new feel to my car, and Xclusive Mobile Detailing fulfilled that for me. They were prompt, professional, and finished sooner than expected! Not sure if the pictures do it justice, but I'm more than happy with the results. (The shine on the wheels is my favorite part!) If you're like me, you might be hesitant to pay a little extra out of pocket to get your car washed, especially when your local car wash may have a deal going on. But, I can't deny that Ken has come through for me twice now with great results, and nothing beats the convenience of being at home. They don't cut any corners here. Rest assured your car will be taken care of with Xclusive Mobile Detailing. Call Ken now! read more

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Ken and his crew were honest, professional and friendly. They took good care of my auto which needed some long overdue TLC. I'm very pleased with the service provided I'm a repeat customer and I recommend them. Check their website to determine which service fits your budget with the level of detail you need. Call ahead to set up an appointment way ahead as they can be very busy with clients. read more

Ken was amazing. He was responsive and very flexible. He came to my place and worked on my car. The interior was clean and smelled like a new car. The exterior was spotless. I would use them again in the future! read more

My car was a disgusting mess (thanks dogs, horses, hay, etc). Ken did a fantastic job bringing it back to life. Looks amazing and smells new again. Highly recommend. Additionally he was prompt, friendly and easy to schedule. Absolutely will be booking again. read more

Car wash rating 4.5 / 5 Customer Service 1 / 5 Averages out to 2.75.. but I'll round up. When "grading" a vendor, I like to see them at their worst so to speak. That is, how things are handled when there is a problem. My overall feedback: great car wash, but if shit hits the fan.. the customer will be blamed. "9/26/2019 - This customer was completely happy with service. Now that we are unable to service his area he is now upset. We bent over backwards to please him. This customer even blamed my crew of damaging his car and when he went to prove to me that thely did it he had to eat his own words. It's sad how one thinks he has the right to write a bad review. Well if a company could review customers then I would rate this one as a negative number." read more

Worst mobile car wash ever. 3 cars, door jambs, hatches, rims and tires all left without drying. Inside gas covers pools of water. Spent 30 minutes and 3 large towels cleaning up. I should've washed the cars myself. Horrible customer service. When informed of unhappiness of the horrible service, just demanded payment. Would be zero stars if available. Learn from me, go somewhere else. Fired them today and per recommendations from neighbors already found someone else. read more

Just had my car detailed , looks great! On time, Professional, and hard working. Thank you Ken and your team read more

I met Ken while he was detailing a neighbors car. My wife had just run over paint on the road, and he came by to give us some advice on how to remove it. I thought this was such a nice gesture, that a couple weeks later, we scheduled our cars to be washed. He just washed our cars again with the same great results. There's nothing basic about the basic wash. So much attention to detail was spent on both cars. Wheels, door jambs, everything was cleaned and dried, leaving it looking as good as new. read more

Meh. I've had better. This guy is just ok. A little problematic that he chain smokes while he's cleaning cars.

I had my truck detailed by 2 young white guys which seemed to be in a hurry. I paid 200$ for the worst detail ever. I had to keep pointing at the spots missed by these guys. It seems more like these guyz did a hand wax instead doing a multi step detail. There was no glossy shine. I had to take it to a car wash and have it redone. Stay away from this horrible mobile service. Take it to a car wash with Hispanic guys which take pride in their work. read more

I couldn't be happier with the job they did! They were professional, knowledgeable, and didn't cut corners. The car looks great. Definitely recommend calling them and the best part they come to you. read more

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Great job! I don't have a fancy car; I have a Subaru that I take out camping, and it was quite filthy. Dirt all over, and inside. Now, it looks like a shiny beautiful car! I'll get it dirty soon enough, but you can rest assured I'll be asking Ken to come clean it up! read more

I've been using Ken for years he is always quick to respond to text messages and promptly makes a convenient appointment to come to my home His prices are always fair and his detailing work is exceptional. My cars always come out looking better than showroom new read more

I would give 6 stars if I could! Ken and his team went above and beyond with customer service and speed. I didn't recognize my car when I got it back! read more

They left my car looking like new! I made my appointment with Ken, and they were able to see me in just a few days. They worked around my schedule and they were able to come to my location. Super convenient! Ken is awesome! Him and his colleague did a full interior and exterior detail on my VW GTI in under 2 hours. I haven't seen my car this shiny in a long time. The mud stain I had on the back of my driver's seat was completely gone. They did an awesome job and I recommend getting your car detailed by these guys. Thanks a lot guys! read more

I found Xclusive Mobile Detail on Yelp because my nephew basically destroyed my Ford Escape's interior and needed a cleaning. I tried to call and schedule when I saw the website was $159 which was pretty affordable. When I spoke with Ken, he said that he was currently on the job and had to call back later. Couple days passed and called him back and finally was able to schedule for a detail which was last Monday. Monday came and Ken arrived very timely and immediately started. Ken noticed that I have a service dog and I introduced him along with my nephew. Ken continued working on my Escape, then I stopped by to check the status when Ken stated that it was a bit difficult to get rid of the dog hair on the seats. That's when I suggested to use the shop vac rubber bristle attachment that makes hair collection a lot easier. When Ken tried, he instantly said I love you(I knew what he meant by the suggestion I gave him, he's very grateful lol) so I let him keep the shop vac attachment. About an hour later, Ken called me saying the detail's complete. My Escape exterior looks spotless with the amazing wax work. The interior looks pretty clean as well even though there's still minor stains, but much cleaner than other detailers I've used when I lived in WA. Ken and I were pretty happy with the job because he got a lot of business when other residents in my community noticed the work done. Highly recommended because Ken's an overall nice guy read more

We've used Xclusive before and they have always done an excellent job. This time we had two cars done together and seriously, the cars gleam! Ken and Luke pay attention to every spot and clean absolutely everything inside and out. Also, they have a van supplied with water, soap and all the cleaning materials. We highly recommend Xclusive! read more

They did an amazing job. Car looks brand new. Really happy. Will use again and I highly recommend.

My car was a disgusting mess from years of eating in it and not being diligent about cleanup. These guys came over and made it look so nice and clean inside! I highly recommend them! read more

Randomly found them by looking for the best rated place. Was not disappointed in any way. Ken answered when I called and was very helpful in explaining everything and talking about price. Set me up a time and that day John and kolby showed up at exactly 9:30. The detail done to my car was so good it cleaned 4-5 year old seats and made the car look better than when I bought it 10 years ago. I 100% recommend them. They came to my own front door to clean my car for me for only 170$ which was a fair price for coming to my house and the detail and quality my car was left in. Will be getting a detail from them only now. read more

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The guys i thought may have been too uninterested in cleaning a car, but boy, they left no carpet unturned. Great attentiveness to every detail. I would have them back on a regular basis. read more

Excellent service proposed by Ken! I would recommend his company definitely. Great price/quality ratio

The following is a letter that I wrote to the owner after my experience. In his response he claims that showed up to redo the car, but that is not the truth. He cancelled as he claimed he had a truck break down so could not accomplish the work at the scheduled time. I encourage people to review the link of the photos of the completed car. Disappointing to say the least. Photos are located at: https://www.icloud.com/sharedalbum/#B02GWZuqDGvKhKA The job was poorly done. The owners response is also below. I still invited him to redo the work in light of his poor attitude and the offer is still there. I wrote 6/2/15 Hi Ken, I am surprised that I have not heard back from you after you cancelled on me this past Friday, as you said you were going to contact me to reschedule. This is the second instance in which you have not called to schedule when you said you would. What you may not have known was that the 1pm appointment on Friday that you chose, was not convenient for me, but that in an effort to accommodate your schedule, I orchestrated a plan to have the car delivered to another location so that you could redo the poor quality work that was previously accomplished by your company. When a person contracts services to get their car detailed they usually do it so that they see a finished product of the interior and exterior at the same time. However, you offered to only redo the exterior of my car. I don't think its fair that I end up with a clean exterior and then a dirty interior, if and when you come redo my vehicle. Its not like we aren't going to use the car while you decide when to complete the work. When you first learned that I was unhappy with the job your employees did on my Jeep, I sent you numerous photos so that you could see what I was referring to when I said the job was poorly done. You also said that you would call me back to schedule, to which you did not, until I texted you. At that time you seemed annoyed. I am the person that should be annoyed, not you, and additionally, I dont think I should have to track you down to schedule a job that was clearly sub par, by any standards. You should be aware that my car is almost brand new. It has less than 2500 miles and is less than 6 months old, yet when completed by your team the paint was still soiled. We paid you $119 for the detail, a $25 for it being an "SUV", totalling $144. So far it has proved to be a very poor value. At this point I think that you should either redo the car in its entirety, or grant a full refund. You certainly are not treating me like a valued customer. Should you care to review the quality of the work that was accomplished, the photos of the completed work are available at https://www.icloud.com/sharedalbum/#B02GWZuqDGvKhKA Thank you, Michael Response from Ken, the owner: After this email I am no longer offering what I had offered. There will be no refund. We came did the job and I will not do that three times.I came to redo the job and you turned us away. Sorry to say but we have tried to make you happy. But there is no making you happy. And if you weren't happy with our service then why did you purchase twice from our company? Have a great day. Ken I wrote: I think you should reconsider your position. I gave you a chance to redo the job and you shined me on. You should also re read our correspondence. Ken Wrote: Micheal I didn't shine you on. I showed up you said no. This is my last response. Thank you and have a wonderful day. I wrote: You did not show up at our scheduled time. In fact, you called me to report that a truck broke down at 11:55am and that you could not complete the work at the agreed upon time of 1pm but that you could start at noon. You are not being truthful. read more