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Xclusive Mobile Detailing

4.4 (84 reviews)
Closed 7:30 am - 6:00 pm
Updated 2 weeks ago

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Response time

1 day

Response rate

70%

Services - Xclusive Mobile Detailing

Auto detailing work

Paint and exterior protection

Auto paint restoration

8 More Services

Auto bug and sap removal

Scratch removal

Car wash

Engine cleaning

Headlight restoration

Interior detailing

Protection

Wheel and rim detailing

Xclusive Mobile Detailing Photos

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Recommended Reviews - Xclusive Mobile Detailing

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Reviews With Photos

2007 Rabbit
Sher N.

I gave poor Ken the nastiest car to clean up for sale! It hadn't been washed or vacuumed in 6 years, yet used daily by my kid. OMG what a fantastic job they did!!! Took their time in the heat to impress. Big job! I will be recommending him 1000% On time, honest, polite and a delight! I will be using him again on my daily drivers moving forward! A lot easier Ken.... HIGHLY RECOMMENDED

Hamed D.

Ken and his guy were great, came on time, did a great job removing the plasty dip on the car and stuck to the quoted price! Exceeded my expectations! Thanks again guys!

Dirt left
Dionne A.

Ken - Attacking my character and making slanderous remarks and flat out lying about what I did and didnt say to you or your workers doesn't make you a better person. Your short comings as a business owner or a person are not my fault nor my issue to resolve. And as far as me getting something for nothing well being a bully doesn't make you right either. Why would I leave a cash tip?!?! ** Let me start by saying this - if you are able to give the vendor a detailed list of all the areas you want cleaned/detailed in your car then absolutely hire this company. Also, if you are able to sit and watch them clean the aforementioned areas and not walk away or leave them unsupervised then yes absolutely hire them. However, if you are not able to do so then read the below. I attached a few pics and a video but didnt have time to photograph and to post all the areas that were left less than clean in my car. I was referred to this company by another vendor I've done business with for over 5 years so my expectations were pretty high to start. My intial message to the vendor after noticing problem areas. Message: Dear Ken/Xclusive Mobile Detailing: I am writing to resolve the issue of my car not being properly detailed on Friday July 12, 2019. I sent you a text message at 5:09PM on Friday after realizing there were a few areas missed. I did not get a response. I text again on Saturday July 13, 2019 at 1:52 pm to which I received an auto reply that indicated you were driving and would get back to me later - and I am still waiting to hear back from you - today is Monday July 15, 2019 at 1:38 PM. Friday night is when I also noticed my windshield interior was also dirty/greasy - which wasn't visible during the day time. I have video of this. In addition to the areas like the interior passenger door area above the seatbelt that was dirty and the cup holder area that was also not properly cleaned. I have photos of this. I am writing to request the detail be re-done or a complete refund of the $129 that was paid so that I may take my business elsewhere. Thank you for your time and consideration. The Vendor's response: Dionne, we walked the car with you and you were completely satisfied with the car. I am sorry that later you found one thing you were not happy with. We did our job and you said we were done and you were satisfied.  At this point I am not issuing a refund when the work was completed and you were happy at the time. I dont think you go back to restaurant asking for your money back after you ate and get sick.  Have a wonderful day!  My follow up reply: Hello Ken: It was a rushed walk through and it wasn't one thing Ken. I had to point out various areas. I trusted that your company did the job and detailed in detail which isnt the case. How am I supposed to know the windshield wasn't properly cleaned? Or that i have to check every single inch of the vehicle rather than expect that you did the task that you were hired to do. I also requested that the detail be redone or at least the areas that were neglected be fixed.  Not just refund my money.  As you mentioned you are big on customer service however that doesn't seem to be the case in this instance.  You had also indicated it may take up to 2.5 hours and when I returned to observe your working on the car you exclaimed you all were almost done it had been less than an hour. Let me know if and when you are able to return and address the problem areas. Thank you so much. **** After not hearing from the vendor I attempted to dispute the charge with the credit card company so at least I could take that money and pay someone to actually get the car clean the way it needed to be cleaned. Unfortunately, I am out of the money and still in need of the car to be properly detailed. Simply disappointing. Buyer beware. **Pic of text with merchant showing that I was quoted a time frame of 2.5 hours.** Thanks for reading.

Super nice guys. Took care of my Cherokee that was all trashed up from the previous owner. I'd recommend!

Nice Job Ken!
Rupert T.

My 6 year old BMW needed some love before selling. I didn't want to spend a fortune, but I had a lot of scratches and scrapes. Ken was brilliant! from beginning to end. He was punctual, Professional, the price was very fair, and he did a great job inside and out. My car looks like new!

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1 year ago

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4 years ago

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3 years ago

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6 years ago

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5 years ago

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5 years ago

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Ken S.

Thank you for the nice words. We look forward to seeing you soon.

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5 years ago

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3 years ago

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4 years ago

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Ken S.

Thank you for the kind words!! We look forward to seeing you soon!

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4 years ago

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Ken S.

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6 years ago

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Ken S.

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6 years ago

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Ken S.

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7 years ago

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4 years ago

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Ken S.

Thank you for the kind words. Look forward to seeing you soon.

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6 years ago

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Ken S.

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6 years ago

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7 years ago

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7 years ago

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Ken S.

Thank you for the chance to give your car the Xclusive touch!!!

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3 years ago

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5 years ago

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5 years ago

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Ken S.

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7 years ago

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4 years ago

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7 years ago

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5 years ago

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4 years ago

Meh. I've had better. This guy is just ok. A little problematic that he chain smokes while he's cleaning cars.

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6 years ago

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5 years ago

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Ken S.

Thank you for your business. We look forward to seeing you soon

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7 years ago

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Ken S.

We are glad you are happy with our service. Keep shining with us!!!

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6 years ago

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Ken S.

Thank you for your kind words. We look forward to seeing you soon

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5 years ago

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6 years ago

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Ken S.

Thank you for the nice words!! We look forward to seeing you soon!

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8 years ago

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5 years ago

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6 years ago

They did an amazing job. Car looks brand new. Really happy. Will use again and I highly recommend.

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Ken S.

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5 years ago

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6 years ago

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6 years ago

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Ken S.

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6 years ago

Excellent service proposed by Ken! I would recommend his company definitely. Great price/quality ratio

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Ken S.

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5 years ago

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Ken S.

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Page 1 of 3

Ask the Community - Xclusive Mobile Detailing

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Review Highlights - Xclusive Mobile Detailing

Ken arrived right on time to my apartment and when I came down once he finished I had a completely different car!

Mentioned in 54 reviews

Read more highlights

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North Star Car Wash - Lots of foam and colors

North Star Car Wash

(587 reviews)

Granada Hills

Since I got the full service that I paid premium for I didn't like waiting in line twice :once to…read moreget through the wash and then to get my car, detailed Even though it came out beautiful, I just felt I'm wasting my time and gas competing with other vehicles that are getting the Express wash

Went to our regular car wash that we have been going to for over 40 years and asked for a quote on…read moretheir most basic detail wash for my 21 year old pretty beaten up truck that we are going to sell. The guy there told me that because of "leaves" and "dog hair" it was going to cost $200 which is an outrageous price for what I had asked for and obviously not worth it. So I politely said "no, thank you" and started to go to where I could vacuum the truck myself. He then told me that my car could not go through the regular wash because it had too many leaves (which would've been eliminated by vacuuming). I said to him, "This is very bad business. You're denying me to go through your car wash which I do all the time because I opted not to do your $200 wash? That is very bad business, my friend and I'm going to make sure that people know". So now I have told all of you. If you drive by North Star Car Wash in Granada Hills? Keep driving. And this is a response to the response from their owner: Hi Levon. I take no disrespect at all. In fact I feel that I should thank you. I went home after the above incident and broke out my leaf blower and shop vac. I'm sure that you'll be pleased to know that the leaves and dog hair that you were so concerned about were dealt with in about 3 minutes and I didn't have to pay $200 or even $20 to have it done. Not to mention all of the future money that I will save by no longer supporting your business. Have a great day and thanks again!

Xclusive Mobile Detailing - auto_detailing - Updated May 2026

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