For any business owner , high-quality and timely work of the secretary is the part of success. I…read moreneeded a few months to decide and change the phone service to Improcom. I am satisfied with the quality of service and technical support.

The moment my numbers were transferred to Improcom Global Telecom there were no more issues with…read morethe phone system. Switching was sooooo simple! We just became free from *&%@(^!. Thank GOD! I would rate this company 5 perfect stars for every category sound quality, reliability, features, customer service and yes absolutely the price! For the amount I pay each month, I am really happy.

Snap Delivery is a bike messenger service that I recently started using to deliver wine from my…read moreshop all around the 'hood of Williamsburg. Snap has exceeded my expectations in every way possible. Here's why: - Left a message to inquire and the organizer of this service, Hugo, came to the store to meet and discuss their services. - Hugo hooked us up with a delivery person that covers all the local restaurants in our area so we do not need to hire someone independently. Or he does it himself. Snap also offers messenger services around Manhattan and Manhattan to Brooklyn. - Messenger shows up within minutes of our calls to pick up outgoing wine. Customers have noted how fast and friendly they are. - Found us the best deal on printing our delivery postcards- $175 for 2500 cards- then offered to pick them up and distribute them around Williamsburg, Greenpoint and Bushwick. - When delivering cases of wine, the messenger opens his bag, put the whole box in, slings it over his shoulders, and hops on the bike. Say they can do this with up to two cases... ...oh, Snap! Color me impressed. pssst: Blue Angel Wines now offers free delivery throughout Williamsburg, Bushwick and Greenpoint. :)

Spoke with someone on the phone at 5:30pm yesterday regarding a noon pickup today. He assured me…read moreeverything was set and asked me to email the pickup and delivery addresses and to confirm timing. I emailed the info as soon as we hung up, then again first thing this morning to confirm since I hadn't received a response. Still no response 24 hours later. Not cool, hired Zipments which was expensive but professional.

Worst customer service in the past 2 years, they don't want to send anyone out to take a look at…read moreanything or fix anything. Go elsewhere for VoiP service

During the last 12 years, I have worked as an IT project manager and I have had a lot of tech…read moresupport experiences both good and bad. I have received software and hardware support from India, Europe, United States and Canada. I have honestly never written comments or reviews about customer service or tech support but I had to make an exception in this case. I want to comment on order 63590 on December 8th. Jay Morales was the person who took my case from the beginning and I did not get good service. I got excellent service! He went above and beyond his obligations to help me and resolve my problem with so patience and courtesy. He is truly the definition of excelent customer service and it is people like him that make companies grow. I give him 10 stars for his tech support and I want to thank Tele-Data Solutions and Jay for a job very well done.

I have asked them to install the phone system for my office, the price is among the mid range…read more However, the phone sale person is hard to reach. Before the installation date, I have ask him to set the phone function a number of times, he did not do it. On the installation date, the phone guy just throw all the equipement on top of the ceiling, without even fix those on the side wall. Of course, they always find something needs to be done when there, I got charge a lot more in additional to the quote price. In order to set the phone function, they have to send another person to fix it. The phone system is average and service is average, I will not recommend them.

Office Representatives were very friendly and helpful. They answered all of my questions…read more Installation took 1 day. They are fair priced and so far the system is working pretty well. I have a pretty small office area (in a strip mall) and they were conveniently located near my office. I highly recommend them.

Great and quick service! Very friendly personnel. Affordable. Would highly recommend.read more

This is a private house with an answering machine, not a business. I called to get operating hours…read moreand just got an answering machine. Left a call- back # and never got one so I took a drive over where I saw a private house with no indication of any business operating.