I absolutely do not recommend this company. My reasons:
1) Lack of Integrity: After my things were loaded up and ready to go, the fellow I had been interacting with for several weeks asked for an additional $1000 payment - you may think surely there was a good reason for the increase - you'd be wrong. When I got the first quote, I called and got them to adjust my quote UPWARDS (you read that right, 3 times by the way) because I corrected all the things they had failed (failed because I told them everything the very first time) to capture (e.g not ground floor, longer travel time etc). I did all this to avoid nasty surprises and I wanted the quote to be as accurate as possible. I asked him multiple times to ensure there were no other fees etc. I wanted to be sure the price was within my budget etc. before moving forward. You may say, well you probably had a ton more stuff than they had anticipated. Wrong again. He had asked for pictures in order to bring the right truck - so he had pictures of all my stuff. So why did he decide on the spot to ask for more? Likely because he felt he could get away with it. He had multiple bogus, nonsensical reasons along with a selective memory.
2) Price: I didn't pay all of it but I'm still upset that I had to pay anything at all in addition to what we had agreed in order to move forward. When all was said and done, it was not a good deal after all
3) Unprofessional: The constant bickering between the 2 men as they figured out the best way to do things was one sign. The increased sloppiness as they got tired was another. Best for last - the fact that when I called to find out how far away they were from the delivery location he informed me that they had not left and would deliver it the next day. No profuse apology - but was framing things as doing me a favor because of the time frame I had asked for the delivery. I was livid.
It was hard for this to not be an epistle. There were so may things that just defied reason. read more