I'm wondering if this place is for real. Nearly 2 weeks ago…read moreI purchased a pair of New Balance running shoes on the website. I got the standard "Thank you for your order" page, but after that.....nothing...no email saying the order was received, no message that the shoes had been shipped (or will be soon)... no replies to multiple "contact us" inquiries from me, and of course, no shoes delivered. Oh, but I did check my bank records....you DID take the money! So what's going on? (If anyone cares, it was Order No. 19598)

I bought my first pair of Hoka Clifton 9 shoes from this location, first time shopping there as…read morewell, and not one employee helped me out. I paid $163.11 for the shoes and after wearing them for 5 days I started to get severe foot, knee, and lower back pain. Come to find out that when buying Hokas you want to get half a shoe size larger than what you normally wear. After finding out about this I went to go exchange the shoes for the correct size and they refused. So now I am out $163 with shoes that cause me severe pain. I think the staff should be better educated on the products they sell to keep instances like this from happening in the future. It would also help if they actually did their job and help out or at least talk with their customers before they make $150 + purchase for shoes. I do not recommend going to this location, maybe other Shoe City locations are better, but this was my first and only time shopping there.

Service ! Honestly , I can't tell you the last time I was in a shoe store , and certainly not…read morereviewed one . The two ladies who served this store were cheerful , helpful, and very attentive!stock was cared for that was easy to tell, and the store was clean and well stocked . Our needs were simple , but everything was right there and handy , from work shoes to the neatest baby gifts , I couldn't resist!! Associate333048 very efficient and her side kick( sorry I did't catch you number, but you know who you are should be Thanked for their care and the owner should appreciate his superb staff! They left me with a great impression!!

I walk in the door was still open, they were charging customers, I walk in and Grab a par a shoes I…read morewant to buy, she told me I can't not pay for them. They don't want to sell, the lady was so rude. They shoul hired nicer people if they want to sell. She doesn't even greed people, and literally she told me I have to go and come back tomorrow, this kind of people don't want to work or sell, everything is customer service. I went to the place next door and I bought my husband 200 dollars shoes, they have better service and there really nice comparing to Michelle, I don't even know if us her real name, what a disappointment.

I normally don't frequent shoe stores, but happened to stop in because a friend wanted to browse…read more So glad I followed her in because I got two pairs of crocs for the price of one. These crocs I have been eyeing out for months and couldn't justify spending over $60 for ONE pair, were both marked down 50%+ that I was able to get two pairs for less. Cue my happy dance! Adrian (store manager) was really helpful and super friendly and personable which made my first visit to this location a great experience!

It shouldn't be this hard…read more On Christmas Eve I ordered shoes online and wanted to pick them up at this location. When I got there I was stopped at the door by an employee who said the store was to capacity. I told her I didn't want to go in, I was there to pick up shoes I ordered online. She said I would still have to wait. Shortly thereafter a customer came out and she told me I could stand in line. "No," I told her, "I would rather someone bring the shoes out to me." She said that I would have to go inside and wait in line. I said, "You don't have curbside?" She said, "We do but you need to pull your car up here and then call us and you will still have to wait for all these people in line." "Uh... I don't think so, but okay, what number do I call?" "You will have to wait for all of these people in line." That's when I was fed up. I raised my voice and said, "When I pull up, I don't know what number to call!" She then pointed to a sign inside the store propped up against the wall. I took a photo of it with my phone and as I started to leave she repeated, "You still have to wait for all of these people to be rung up first." I told her, "You are making something very simple very difficult for no reason." I went to my car, pulled up, called the number, a man answered the phone and in less than 5 minutes found my order and brought it to my car. --Thank you. The shoes here are overpriced and their policies are for the birds but it is a convenient location and they carry all of the name brands. I just wish the customer service could have been better. Kudos to the employee who simply brought me the shoes I had already paid for without all the hooplah.

The S-MALL! It's been a while since I've visited this mall as it's just so sad for me to enter and…read morefind so many barren stores and lonely halls. These pictures were taken on a Saturday and the attendance here was abysmal. Hemet Valley Mall is a reminder of how city officials have failed the citizens of this town and refuse to bring in and support new businesses. The city said they would put a second story, never happened. They also said they'd build a new iteration of this mall a couple miles away, never happened. Here we are years later and nothing has improved nor happened. It's a damn shame that this mall was remodeled as some of the last surviving businesses NEED support but the city is not given these hard workers the time of day. The main businesses that are popping are Hobby Lobby, Magic Brow, Hot Topic, and JCPenney, that's it. Yes, not even Claire's is bringing people in. Years ago, when people still had hope in expanding or getting a "new mall" this mall was pretty busy... not anymore. It's depressing coming in here and the fact that malls are on their way out in certain parts of America, doesn't help this awful situation. I will never totally hate on this mall as I've had good times during community college here and it's super clean. The restrooms here are a lifesaver! If you're in Hemet I will not discourage coming as there's businesses to be supported. However, I want to be honest with you about the current climate of this mall. Oh and you can find good deals every so often!

This is the epitome in a dilapidated mall. Don't come here expecting much. This is an embarrassing…read morecalling this place a mall. Considering the only store you might recognize is gnc, bed and body , hot topic and jc penny. This place reminds me of a horror story gone south. Just let this die folks....

This Marshall's in Hemet sucks a$$ they never have good things or cute hoilday stuff or spring…read moreaspired collections, nor cute modern or vintage like side tables for home like ive seen at other Marshall's. This Marshall's however has a crap tone of wicker box organizers. Surrounding areas like MoVal or Murrieta have way better selections. All I ask is to kick it up.

Everyone was super friendly, the store was VERY well organized, even the funkos were lined up nicer…read morethan even most targets. The cashiers made nice small talk about my Spider-Man purchase-starting talking about Deadpool for a moment Carol at my exit was super friendly and sweet. This location made me feel very welcomed, found some rare chase pops too-AND for the low! Came here to this location from out of town but I'll be sure to visit when I'm back! 11/10!

Easily accessible from the 215 FWY and located in the 'Countryside Marketplace' shopping center by…read moreUlta, with plenty of parking. The store maintains a clean, well-organized, and fully-stocked appearance. It's a hot spot for teen shoppers, with a selection of men's, women's, and kid's casual wear, along with accessories and skateboards. However, the store's inventory of average sizes can be inconsistent, and customer service may be lacking, as staff may not be readily available to assist shoppers.

So glad to have this store in our area instead of having to drive to menifee! Staff was friendly…read moreand store was organized. I went in to pick up an online order. Process was easy-- show ID, confirm the item, sign and you're on your way out.

I came into this store while waiting for my hubs. I love the owners taste in clothes! I bought a…read morenew strapless dress for Spring/ Summer that was super cute. I don't know what the print is but it is forgiving in the tummy area. I am not a full figured woman but I have four kids so I have a mommy pooch lol. Just keeping it real. I love the lipsticks that she has also. I bought one and it spreads on great, but even better it does not bleed. Great quality for $3.95. I will be back again to check out new inventory. For you fancy high heeled wearing women... she has really cute shoes with matching purses. You should go in and check out the merchandise!

Really high fashion clothes pricey but worth every dollar the owner knows style and the entire town…read moreis jealous of the owner. Because she does so well for herself!!! Congrats

So they were able to save a jacket I ordered from another Boot Barn. I drove there to pick it up. I…read morewas greeted by a tall Hispanic female. Super friendly and helpful. Star employee! The one that rang me up, however, just seemed bothered by the entire experience. I described her as shorter, larger girl. I'm a big fan of Boot Barn, but this register girl seemed like she could not care about having a job. Love the store and selection and pricing and the music playing. Have a talk with Miss Grumpy.

It is so frustrating to shop here when you can't get into a fitting room because they only have two…read morefor women and two for men. (Same problem as at the Temecula location, unfortunately.) the store is beautiful with so much merchandise, and they do a great job of showcasing their stock. However, in store shoppers want to be able to TRY ON clothes. Every time I've gone, there has been a long wait to get into the fitting no rooms. And good luck if you need size changes once you're in. They don't really help with that so you have to get dressed, swap your size, then wait again to get into the fitting rooms. With such a huge store I'm not sure why they don't have more fitting rooms. It makes it hard to buy anything when you can't try things on! Everyone is super nice here though.