Bought a defective ukulele from this location on March 15. Attempted to return around April 5, but…read moretold a replacement ukulele would be brought in. By April 23, when patience had run out, brought ukulele back a second time and was refused a refund. Issue still not resolved. Manager of location had no interest in sorting out customer complaint.

From the owner: Lacombe Audio Video Unlimited is your source for top-quality audio, video, home theatre and…read morecomputer products. We also carry a large selection of musical instruments and accessories, stationery supplies and cellular accessories, we are agents for Telus Mobility, so you can also pick up at cellphone at our store. We are also dealers and have licensed installers for Xplornet internet services and Shaw Direct satellite TV. We pride ourselves on the quality of our products and the high level of technical knowledge held by our sales staff. Call us or visit our website for more information.

A complete and utter rip off ! If you want to throw away your money than go here. i was having a…read morefan issue and brought it here because i drive by this place every day so thought hey i may as well because its convenient. So when i take in down stairs to him he asks me whats wrong with it and i tell him that its my fan and i was the guy on the phone, as I'm telling him this he plugs my computer into his network and monitor. Keep in mind my computer worked perfectly without any fault whatsoever before bringing it to him. As he turns his screen on it went blue and froze then wanted to dump all the files. he tried it again and it did the same thing then he was like i guess it needs a new hard drive which will cost you 250.00 plus my time and the fan which is 35.00 as i have a part from a old computer for you. I took it home and tried it there and the computer was fine except for the squeaky fan, i took it back to him in which case he did the same thing and it portrayed the same stuff again, i asked him why it was not doing that at my place and he said he wasn't sure. Its almost like he has some kinda set up to sc*ew people out of there money that don't know much about computers, needless to say he didn't get my money and i took it to a friend that replaced the fan for a six pack and ever since the computer has been fine!

Best computer repair business in Red Deer. Carlos is awesome and he doesn't over-charge. I have…read moretaken my desktop to Carlos many times and it always comes back working perfectly. Thanks for all your help.

I went to Geek Squad after taking the time to first phone their customer service line and confirm…read morethey offered the service I was looking for. I was informed they did, but when I got to their Red Deer location I was told that they would "absolutely not" help with my issue in the most arrogant and dismissive way possible. I understand that mix ups happen, but basic manners cost nothing, and nobody appreciates that kind of attitude. They don't seem to care about inconveniencing their customers, or even extending basic courtesy, so I won't be back.

ZERO STARS DO NOT SHOP HERE! Bought an rog ally didnt work off the bat and they wanted 50$ to work…read moreon it (700$ machine thats a month old) and it only ran windows 10 i can live with that sent it to acer got it fixed for free since i only used it twice. week after i get it back i tried to trade it in on a laptop and was offered 100 dollars value kept it of course and spent another 1300 on a laptop that would not update and the screen flickered on and off. took it back and apparently they didnt have a single laptop of the same spec that i needed for a 7k course i paid for and wanted me to spek nd more money for a less capable laptop or they could not help me. when i asked for my money back their manager scoffed and laughed saying good luck buying elsewhere and ill see you soon. im out OVER 8k because i could find a laptop in time and the used one i had to buy crashed. they want you money and nothing else ( 1 young man did and oustanding job helping customers) very poor managment if my truck hadnt broke down id drive to edmonton or calgary before coming close to this best buy. go anywhere else

London Drugs has so many things in it...some healthy options as well. Love the pharmacy and the…read morefact one is always treated with respect by the staff. One of my favorite stores in Red Deer!

I just have to say, the computer/audio-video department at the Red Deer store has a team that never…read moreused to appear phased when asking typical questions as well as a few head-scratchers. But in the past six months, not so much. In fact they were completely unhelpful the last couple times I've been in there. While they sometimes come across as a bit surly, you can still get the more mundane shopping done without irritation. This is based on many visits there. And prices are reasonable.

I recently purchased a flip phone for a relative. You read right...an old fashion, inexpensive…read moreflip phone. I dealt with Bradley who works at the Red Deer store. He was completely professional and extremely helpful. He set up the phone, including the carrier and ended up saving my relative 50% on the monthly carrier charge. I have no problem recommending buying a cell phone from Visions in Red Deer.

staff are nice decently knowledgeable not much options or stock as well couldnt meet there price…read morematch/ beat slogan little exspensive to buy their product when its 500$ more in store than advertised. felt pretty disrespected when theur bottom dollor was still 200 more than the website said it was. (yes i made sure it was not just a online deal and even called in before hand. ill drive to edmonton or go online somewhere else to order

The keyboard on my old ASUS computer recently crashed and I was told it was unfixable. Obed…read moreBarrios, the service tech very patiently walked me through what I should be looking for in a new laptop and even wrote the specs down for me. I should add he was not trying to sell me on anything as they do not carry computers in the store anymore. After I made my purchase from Cosco, he set everyting up for me and transferred my info from my old computer, cheaper than I was quoted a three different places. All done in a very timely manner, with a smile and genuine great customer service. He also told me that once I was sure everything was as it should be to bring my old computer in, where it would be wiped clean and sent for recycling. Wonderful service!!

Horrible experience , I am a 15 year old who is new to pc building and i asked for an rtx 3080,…read morethey scammed me and charged me for a 3-u0 and gave me a 3050