Diagnosed and corrected an issue with my audio system that another company in upstate SC could not…read moreresolve. The other company had the vehicle for 6.5 hours however 1 Chance fixed it in 30 minutes.

When I was calling around to check on availability and prices to have a backup camera and dashcam…read moreinstalled on my '09 Frontier, all of them mostly in Augusta (about 4 or 5 establishments) quoted me prices but never went to details. I knew that it was never the final price when you get there. I was hoping they'll be nice enough to tell me more... if they want my business, right? Then I called 1 Chance Auto Accessories, in Aiken, which is farther away from me. I asked the gentleman on the other end, Michael, the same questions expecting the same type of response and to my surprise, he invited me to visit the store so he can explain and see my options. When I got there, he helped me right away. Even though it got busier, his focus was on me. Not an ounce of a "car-salesman mentality". I never felt pressured to buy anything and I was not rushed. He then gave me a printed quote. We set up a schedule for installation. Well, here I am writing a review that is very well deserved. It was worth my time to post this because he covered every area of customer service, professionalism, quality of product and installation, and value for your money. Just like his business name, Michael has only 1 chance to prove to you he is worth it. I thank you for your service, Michael ... in every way.

As a music aficionado, if you are serious about your car audio and you're in the Augusta CSRA -…read moreHERE'S YOUR SPOT. Ok. I'm always looking for a good deal and usually willing to take a risk when it comes to lower prices. However, in my twenty years plus 20 extra years of wisdom, I've learned a few things in life where you don't skimp on the cost. Like toilet paper, ketchup, automatic dishwashing detergent, paper towels, laundry detergent, sour cream, tampons (sorry dudes), and car audio. DO NOT LET THE LOOKS OR THE LOCATION OF THIS PLACE DETER YOU. THESE GUYS KNOW THEIR SHIT. So I just purchased a Jeep and have to trick it out like I'm 20, because I guess I'm on some cliche girly mid life crisis in my 40's (don't judge me). I had them install a new head unit, four 6" speakers, a 10" sub, and a 5 channel amp. So I go to pick up my Purple People Eater (yes, that's my Jeep's name, don't judge me) and they turn on my stereo. I can already tell that it sounds amazing and the volume is only on 5. The young man says "no, wait"...gives me the sneakiest grin ever and turns up the volume. So I tell him I'm going to put on some "loud, ignorant shit" and put on a few songs heavy on the 808's. OH.MY.GOD. This was the cleanest, loudest, most amazing sound I've ever heard in my entire life. No lie. It sounds like I'm at a concert hall, listening to my favorite artists. The sound is crisp, clean, and clear, and the bass is SICK, but I can still hear the mids and treble with NO problem. So there are two parts to a stereo install. The first is the quality of the wiring and the sound (which is partially dependent upon what kind of equipment YOU purchase). The second is how neatly it is installed. You can't see the wires, the amp, nothing. You can't even tell that they installed aftermarket equipment in my jeep, which is important. I don't want my stereo install to look like a DIY home job. This was the most beautiful install I've ever seen, and I've had MANY aftermarket stereos installed in many vehicles. They configured all the custom stuff I needed to control my system without looking like an idiot, and walked me through how to use it. They even offered for me to come back and "adjust" the sound of the system if it wasn't to my liking, free of charge. Now that's what I call customer service. Service - top notch. Quality - top notch. Pricing - reasonable (and I say this with the disclaimer YOU GET WHAT YOU PAY FOR. You pay $100 for a stereo install, you're going to get a $100 stereo install. Good luck with that if you pay $100 for an install *kanye shrug*. And TRUST and BELIEVE I have learned the hard way). Go see these guys. They'll treat you right. I'll post a few photos later of the install. #supportlocal #supportsmallbusiness #augusta

These guys provided quick and professional service. I called them for information about the service…read moreand they were able to do it the next day within three hours. They know what they're doing. I have a 2018 Toyota Corolla that doesn't have Apple car play. They installed a new Sony system that was compatible with Apple Car Play and even a microphone. They connected the Sony System to my steering wheel buttons. Now I can see my Google maps on the screen instead of looking on my phone. This upgrade has made driving much safer for me. Altogether the service cost $840 with a military discount. The only thing I wish they could have done was connect the usb cable to the usb port in my car instead of having it come out of my glove compartment.

Unfortunately, I am very disappointed with the service I received…read more I paid to have a remote start installed on my vehicle; however, what I now have is a "remote stop." Unbeknownst to me, according to the owner, my vehicle has a safety feature that causes the engine to shut off as soon as the unlock button is pressed. So every time I remotely start my car and walk up to it, the moment I hit unlock, the entire vehicle shuts off. This is extremely frustrating and completely defeats the purpose of paying for a remote start system. The other day, my children literally had to sit in a hot car while I loaded groceries because once I unlocked the doors, the vehicle shut off. That is not the convenience or functionality I paid for. The owner knew I was upset and dissatisfied with the installation, yet nothing was done to make the situation right. My husband even went back a few days later to explain that we weren't necessarily asking for our money back--we wanted honesty and some effort to resolve the issue. Instead, we were simply told that "all sales are final." My biggest disappointment is that I wish the owner had contacted me when he discovered the remote start would not function properly on my vehicle instead of installing it anyway. Had I known this beforehand, I would have never agreed to the installation. I feel like I wasted my hard-earned money and, more importantly, my trust was misplaced. I hope that in the future this business chooses to be upfront and honest with customers rather than focusing solely on making a sale.

Cisco is a true throwback! He is prompt, professional, and reasonably priced…read more Very few Companies actually install car stereos and entertainment systems these days, especially in the Columbia area. The popular local chain is quite overpriced and their work and quality varies from location to location and from job to job. This guy is consistently professional based on everyone who has recommended him and based on my experience. He's essentially a one man show that occasionally has his son work on the vehicles with him. He's been doing this for over 20 years and he's the only one that I would trust with most classic vehicles. I was deliberate with what it was that I wanted and he delivered! He also will help you design a system and build the components to make it work for your own specific vehicle and the product that you want. He does rims and tires as well, and if that's what you're looking for I would imagine that he does a great job with that too based on the customers vehicles that I saw firsthand while I was there. This business is excellent!

Amazing service and very sweet people. Discounted the labor for the speaker task - noticed that…read moreanother speaker was also busted and replaced it free of cost. Great people.

This company agreed to install a sound system that would not be visible. And said it was…read morecustomized for my vehicle. They put a carpeted box under the seat that was visible and the box had glue on it the corners were exposed. Not something you would expect from professionals. The box literally looked like it was built in some teenagers garage. Also my seat was sitting directly on the speaker with no guard or barrier. And to top it all off it sounded horrible. After bringing it to their attention they had no fix. So that same day I ask them to remove everything and just refund me my money. I got the money back for the equipment but they kept three hundred dollars for labor they said. I do not recommend this place. They are very unprofessional and it shows the minute you walk in their store!!

This is the only place in the Augusta/Evans area to go for Car/Truck/Boat customization. I had my…read moreown car audio shop for 20+ years in Florida and when I moved here I could not find a trustworthy shop to source parts locally until I met Ernie. He goes above and beyond to help you find what you are looking for, it doesn't matter if its a new radio and amp or a 30 year old used part for a restoration..he has vendors for everything. This isn't the flea market "hook-up" and it isn't the cheapest place around but it is the best, so if that's what you are looking for this is the place. I had a chance to talk to some of his Techs and they are all MECP certified and really care about what they do, each specializing in a different area. They even have an on-site alignment rack and were able to get my camber issues fixed when 3 previous shops couldn't. If you seriously want one place to take your vehicle and have it all done at the same location this is your only real choice. You can drop your truck off, have it lifted, wheels/tires, alignement, exhaust, intake, tuner, stereo system, custom box, leather interior, and a topper/bed cover with power steps done in less than a week, at the same place..how awesome is that?

Had 2 trucks done here and both trucks came back with a wobble!!Gave them 4 chances to fix my…read morewife's truck came back worse. Spent 12k here and had to get both trucks redone! Not only that they cut up inside wheel wells without asking!! Hacked up a 80k truck!Still waiting on a refund no response yet! Be careful!!

The owner Dedi was wonderful from the start. She got my car in for a full removal and tint…read moreinstallation super fast and the tint technician did a remarkable job. I would recommend them for any car audio or tint installation needs.

Warning !!! First of all, they take your door panels off without telling you upfront when tinting…read moreyour windows. They did this to my Jaguar xk and broke both door panels and my tweeter housing which is part of the door .The car was in his possession for over 6 days. Upon pick up he tells me he used 2 tubes of silicone to glue my doors back together and he broke my tweeter cover. I called to rectify the situation and the owner James responds with a nasty childlike attitude.Then he asks me why I'm calling him so early and tells me he will call me back. It's been over a week now and now and when I call he's never there. They are great at taking your money but refuse to replace something if and when they break it . I just wanted my vehicle back in the condition it was to begin with. What is so hard about that? I would NOT recommend taking any luxury car here for a tint job bc apparently when they break something they will refuse to fix it. They will then blame the car and complain how difficult it was to work on. How about this,dont take a job on if you dont have the knowledge or expertise of doing it properly! Very dissatisfied!

I had Morimoto headlights installed here and overall had a great experience…read more The install itself was clean and professional. There was a small issue with headlight aim afterward that affected my nighttime visibility, but when I brought it back to their attention, they took the time to re-check and dial everything in properly. What really stood out to me was that they didn't brush me off -- they worked through it and made sure the final result was right. That level of accountability means a lot. The lights look fantastic now and perform exactly how they should. If you're looking for a shop that stands behind their work and makes things right, I'd recommend them.

Sturgess was beyond excellent. They were able to fix my car stereo that I had cracked the screen…read morein 2020. Honda wanted $2,400 for a new screen and new radio. Jesse was able to send my radio off and have it refurbished for 900. When the radio and screen came back it looked brand new. I only wish I took my car to them soon. Thank you so much.

David Pickell (Owner) came to our home to troubleshoot our 75" flat screen that wouldn't operate…read moreafter Hurricane Helene passed through. He spent a fair amount of time troubleshooting it and was quite affable as he explained what he was doing through each step he took. Unfortunately, it turned out that the flat screen in now toast and has to be replaced. Very professional gentleman who worked quickly and gave us a more than fair price for his services. I would hire him again in a New York minute.

From the owner: Car Audio, Car Stereo, GPS, Car Video, Home Theaters, Boat Audioread more